Overview & Reviews

Half-ton models now feature standard Hydroboost brakes, a tire-pressure monitoring system and newly styled 16- and 17-inch aluminum wheels. Two-wheel-drive models with traction control now feature a locking rear differential, and the trailering package includes a 7-to-4 pin brake wiring adapter. For added safety, there is now a front passenger seatbelt reminder. Lastly, Chevrolet has lowered the output figures for the Vortec 8100 -- the engine is now rated at 320 hp and 440 lb-ft of torque.

• Choice of powerful V8 engines, Quadrasteer four-wheel steering system, cavernous cargo space, room for nine.

• Massive size can be tough in tight confines, vague steering feel, cheap interior plastics.

User Reviews:

Showing 1 through 10 of 140.00

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  poor fuel milage/ok vehical - 2004 Chevrolet Suburban
  By fordmaster73 - April 27 - 1:46 pm

  My wife and I bought our 04 suburban with the Z71 package. at first we loved this vehicle (and still really like it). but we feel the fuel mileage is horrible! It left us stranded 30 miles in the wilderness after a camping trip with no phone services when the ground wire to the ECM (computer) broke. It cost us $400 at a dealer to fix a wire and re-flash the computer. the battery and alternator also needed replaced but I was OK with that considering its age and mileage. just figured it was normal maintenance. the brakes have always felt week even after replacing them and flushing the old fluid out. the power of the 5.3L I feel is undersized for this size of vehicle.

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  Feels like its falling apart - 2004 Chevrolet Suburban
  By 04chevy - December 14 - 5:56 pm

  I have put over 63,000 miles on my Suburban since buying it off lease. Unfortunately, it has been a constant source of problems. Starting around 60- 70,000 miles, things just started falling apart. I replaced multiple suspension parts, a window regulator, a fuel pump, water pump, and some other miscellaneous items, and I am now faced with a transmission job costing over $2500. All this with only 93,000 miles. The interior is about as bad as they come, with badly fitting plastics and cheap everything. The gas mileage is horrible. The power is nice, and the towing capacity is also a plus, and mine seats nine. These cannot, unfortunately, outweigh the cost of poor reliability.

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  Disappointment - 2004 Chevrolet Suburban
  By Wild man - August 29 - 2:00 am

  I found Suburban & Expedition drove and rode very similarly. I had considered buying a Suburban when purchasing the Expedition about 10 months back. After renting, Im glad I saved about $8,000. My two biggest disappointments were poor and shoddy use of plastics, doors werent aligned well, and rarely closed tightly. Been waitng to see when Chevy would make for a simply fix for folding down rear seat in the Suburban. Still waiting. The Expedition has a 60/40 fold down rear seat, which is utilitarian. The fold over, unbolt, remove and sit in the garage approach isnt what I want in a $40,000 vehicle.

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  2nd in a row with transmisson problems - 2004 Chevrolet Suburban
  By Quality issues - March 25 - 12:14 am

  It is easy to drive with great performance and gas mileage that I accept, but the thing was slapped together design-wise and put together poorly with cheap materials. The coat hook is placed in the wrong place and most all of the plastic covers for the seat tracks and one rear door light cover fell off. The rear door lights never have worked. The transmission soon failed after the 35,000.00 mile warranty ended and cost over $1,800.00 to rebuild. The ignition switch failed that cost was $600.00 plus the car rental. A power window motor failed. The leather seat has not torn and has not come loose at a seam, but it is of such thin, poor quality it has worn though.

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  Mechanical Integrity /Reliability POOR - 2004 Chevrolet Suburban
  By Dale - January 13 - 11:42 am

  Now I know why GM is about to go bankrupt. This is the second Z71 Suburban that I have owned since 2002 and have had nothing but problems with both. This will be last one that I will buy.

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  Oil consumption problems, resolve early! - 2004 Chevrolet Suburban
  By rich - January 7 - 11:32 pm

  I have a 2004 Suburban which suffered from an oil consumption problem. The dealer tossed it off as standard operation/consumption. The motor failed completely at 38,000 miles. Luckily I had it fully documented and they were forced to replace the entire engine due to cylinder wall scoring. My recommendation is to hold your ground on any problem, as they will try to hold you off until the warranty has expired. It is one of the most disappointing experiences I have had. It astounded me as to how brazen they could be.

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  Z71 Suburban - 2004 Chevrolet Suburban
  By Carek - March 9 - 2:00 am

  Numerous mechanical problems that should not be present in a vehicle of this price or age. Not the first Chevrolet but maybe the last I own. Dealer support for these problems not very good at all.