2 Star Reviews for Chevrolet Impala

Overview & Reviews

Average Score

4.35/5 Average
2,036 Total Reviews
Model Overview:

When Chevrolet sent the first Impala off the assembly line in 1958, it was meant to be "a prestige car within the reach of the average American citizen." It would seem that the company was successful; six decades on, the Chevrolet Impala has become one of America's most well-known nameplates.

Since the new millennium, the modern Impala has served as Chevrolet's main full-size sedan. While "prestige car" isn't really an apt descriptor anymore, the Impala has offered a roomy interior (with available six-passenger seating) along with strong and increasingly fuel-efficient engines. In our opinion, older, used Impalas from this time period aren't likely going to be the best choice for a large sedan, as they suffer from substandard interior quality and forgettable driving dynamics. But the newest Impala, thanks to its many improvements, is certainly worth considering.

Current Chevrolet Impala
Today's five-passenger Impala starts with a 2.5-liter four-cylinder engine that produces 195 horsepower 187 pound-feet of torque. An optional 3.6-liter V6 makes 305 hp and 264 lb-ft of torque. Both engines are mated to a six-speed automatic transmission that drives the front wheels. Also offered is the mild hybrid Eco model with an "eAssist" powertrain that combines a 182-hp 2.4-liter four-cylinder with a small 15-hp electric motor, providing the best fuel economy of the Impala lineup.

The Impala features LS, LT and LTZ trim levels. Standard feature highlights for the LS include a power-adjustable driver seat, full power accessories, Bluetooth, USB/iPod connectivity and a color display. The LT adds alloy wheels, dual-zone automatic climate control and the MyLink infotainment interface with an 8-inch touchscreen display. Most LT options are bundled into packages and include such items as a sunroof, keyless ignition/entry and extra safety features. The LTZ gets these items as standard, along with leather upholstery. Other options, depending on trim level, include navigation, premium audio, 20-inch wheels, adaptive cruise control and ventilated front seats.

In reviews and ratings, we've concluded that the latest Chevrolet Impala distinguishes itself from other large sedans with sharp styling and a capacious trunk, though it loses points for some flimsy interior plastics, a fussy MyLink interface and middling fuel economy figures. Overall, though, the current Impala is fully worthy of your consideration if you're shopping for a large sedan.

Used Chevrolet Impala Models
The current Chevrolet Impala represents the nameplate's 10th generation, which was introduced in the 2014 model year. Mechanically, it's related to the latest Buick LaCrosse and Cadillac XTS. Compared to the previous Impala, the latest generation is more stylish, with bigger curves, bolder lines and a bit more length. Inside, there's a modern design, higher-quality materials and up-to-date electronics.

The previous, ninth-generation Chevrolet Impala was produced for the 2006-'13 model years. Improvements on this model compared to the previous-generation Impala included new engines, more composed handling, a higher-quality interior and updated styling. Even so, we generally regarded this Impala as pretty forgettable and outclassed by any of its contemporaries.

Impalas of this generation were offered in three main trim levels: entry-level LS, midgrade LT and range-topping LTZ. From 2006-'09, there was also an Impala SS.

Typical features for the LS models included 16-inch wheels, a front bench seat, air-conditioning, full power accessories, a tilt steering wheel, a power driver seat, a single-CD audio system with an MP3 jack, and keyless entry. Moving up to the LT model added alloy wheels and a few more features, while the LTZ included 17-inch (later 18-inch) alloys, heated leather seats and a Bose audio system. The SS came with monochromatic exterior paint, a performance-tuned suspension, 18-inch wheels and a rear spoiler. LS and LT models could be optioned with a front bench seat, which increased passenger capacity to six.

Until 2012, the LS and LT came with a 3.5-liter V6 engine that produced 211 hp. Standard on the LTZ of the same period was a 3.9-liter V6 good for 230 hp. All of these Chevy Impalas came with a four-speed automatic transmission. The Chevy Impala SS model of this period had a 303-hp 5.3-liter V8 and the four-speed auto. For 2012 and 2013, all Impalas received a new 300-hp 3.6-liter V6 and a six-speed automatic transmission. This engine yielded quicker acceleration and better fuel economy to boot.

In reviews at the time, we found that the ninth-generation Impala provided a number of big-sedan perks, including a smooth ride, quiet interior, seating for six, decent crash test ratings and a generously sized trunk. The problem was that the Impala didn't excel in any of these areas and was generally hamstrung by underwhelming performance, bland styling, cheap-looking interior materials and a lack of feature availability. Contemporaries like the Dodge Charger, Hyundai Azera or Toyota Avalon make for better used choices.

The eighth-generation Impala was offered from 2000-'05, marking the resurrection of the Impala as a mainstream offering. There were only minimal changes during its production run. Its basic dimensions are very similar to those of its successor, but it was even less competitive in its class. For this generation, there were two main trim levels -- base and LS. In 2004, Chevy added the SS trim.

The base model was powered by a 3.4-liter V6 engine that produced 180 hp. Stepping up to LS trim got you a 200-hp, 3.8-liter V6. The SS had a supercharged version of the 3.8-liter V6 making 240 hp. Though popular in terms of sales, this Impala did not fare well in reviews conducted by Edmunds.com editors. Noted downsides included bland interior and exterior design, vague steering and a soggy suspension on base and LS models.

Prior to this, there was a short-lived Chevrolet Impala SS. Offered from 1994-'96, it was based on the rear-drive Caprice. The SS featured a 260-hp, 5.7-liter V8 derived from the Corvette, large 17-inch wheels and tires, a sport tuned suspension, a monochromatic exterior (black only in its first year) and many hardware upgrades normally fitted to law enforcement vehicles. Today, the ‘90s Impala SS's have taken on a "collectible" quality.

There are also plenty of Impalas left from earlier decades. Those early Impalas were often America's most popular car, and they still hold significance today. Throughout the 1960s, the Chevy Impala dominated the sales charts, culminating in 1965 when more than 1 million were sold. Though the popularity of smaller, midsize muscle cars slowly ate away at sales of the Impala, it continued to sell in big numbers, registering as the best-selling car in America in 1973. The Impala nameplate languished in the early 1980s, eventually getting dropped in 1986 in favor of the Caprice designation.

User Reviews:

Showing 71 through 80 of 2,036.00
  • 2005 impala police package - 2005 Chevrolet Impala
    By -

    This car is driven by myself only as a municipal vehicle, it has had a rattle in the front end and been back to the dealer 3 times for this in addition to 3 fan belts. I dont know how in Police Officer could drive one of these uncomfortable, rattle boxes all day long truly a mistake in buying this car.

  • The Reason GM Is Dying - 2007 Chevrolet Impala
    By -

    GM should be embarassed to put the storied Impala name on this fleet-grade rental car. Nasty seating. Floppy handling and dynamics. 1970s-vintage interior materials and design. Ho-hum styling. Spastic tire-pressure-sensor monitors. Fritzy electronics. Mediocre power.

  • GM NEVER AGAIN! - 2008 Chevrolet Impala
    By -

    I have had a GM car or truck since 1975. My friends point out to me that when you go back you cant complain. But, this car is a new low. After 300 (yes 300) miles the car basically is inoperable. The gauges dont work (except check engine light), no A/C, the message display says "engine hot" yet no heat. Also, there is a vibration in front end. So much for the good new car feeling. After having my car 1 day, the dealer says the problems with "my" car are very interesting. They were unable to diagnose in 1 day. My feelings are that "GMs" problems are very interesting. Maybe I just got "that" car. But, this american will turn to more reliable imports for future purchases

  • The Car that Could Have Been, But Isnt - 2008 Chevrolet Impala
    By -

    Rented a brand-new Impala SS for a recent two-hundred mile trip. With a nice exterior styling and a roaring V8, this car could have been a huge hit for GM. However, it lacks the refinement, features and quality that are present in even entry-level import sedans. Despite its sport pretentions the cars steering and suspension are numbed with novacaine. Transmission lacks the auto-stick feature and is neither sporty nor refined. Wind noise is pronounced The interior lacks any character and feels generations behind both in quality and in content of my 06 Civic. The quality throughout is inconsistent. Overall, the car has a feel of being designed by the bean counters for the rental lots.

  • Run Far Far Away! - 2001 Chevrolet Impala
    By -

    Ive only put 24k miles on this car and have had to replace brakes and rotors twice. Thermostat twice, the temp gauge keeps going out and when that happens the air/heat doesnt work properly. New exhaust system only to find out it was recalled and gm only reimbursed me 60% of the cost. Rattles between 55-65. Performance is horrible. Gas mileage is nowhere near what GM claims. And this week the transmission just went out. I am buying Japanese from now on. This car is completely unreliable and I would recommend you not even test drive it. I now have so much negative equity that I have to buy a much more expensive car to carry it.

  • Stop Living In The Past - 1994 Chevrolet Impala
    By -

    I owned this car for a year in 96. Compared to todays cars, its a slug. Curb weight was 4200 lbs and with only 260 hp, 0-60 was almost 8 seconds. Almost any car today can do that. Handling was great for the time, but a new car would run rings around it now. It was relatively easy to maintain, but not well assembled. I loved the aggressive look then. Today it looks like a brick on wheels. The best part of the SS was its ability to hold so many passengers and their equipment.

  • Bad Brakes and Poor Service! - 2008 Chevrolet Impala
    By -

    See alot of happy SS buyers here. Must be a different car. Had a 2002 Impala, wish we had it back. Car has been in the shop 2 times since bought. Going on second week. SUBSTANDARD BRAKES that are very front heavy! DEALER CUT BRAKE ROTORS TO FIX> 200 MILES ON CAR! Open rear windows if test driving and u will find heavy earsplitting wind noise. GAS ECONOMY MUCH LOWER than listed. XM SATELITE is not FREE, PRICE IS IN STICKER! Motor runs rough and motor peripherals whine upon starting when cold. Rear leg room very limited! SHOCKS substandard, feel like used making for bad turning. Phantom clunk in front end. GM says nothing in writing, stuck with car. Get it in writing!

  • Side impact totaled at 25mph - 2006 Chevrolet Impala
    By -

    I was hit by a vehicle on the passenger side in a 25mph zone and the car went up on two wheels, a tota ! With only 1,000 miles on it, the vehicle was considered worth only just over $18,000. It listed at over $25,000 three weeks earlier. I would never buy a GM product again, espically since I was nearly killed in this one -- air bags never went off either. GM was less than compasionate!

  • Not happy - 2004 Chevrolet Impala
    By -

    Bought car in Jan of 04 . I have owned Chevys for about 40 yrs and was allways happy with them . However the 04 was noisy from the start. The dealer said it was the tires. They went to Goodyear this year. Changing the tires helped some but road noise is still bad .Windows fog up whenever it rains. I dont think I will be buying another Chevy any time soon. Find visibilty very poor

  • You get what you pay for - 2001 Chevrolet Impala
    By -

    I have almost 49000 miles on my Chevrolet .The steering has had excessive work required, both struts have been replaced some sort of drag link has been replaced two times.The electrical system is a joke, the fuel gauge works part time,other indicators are unreliable.The transmission is noisy and slams in when shifting down.

Chevrolet Impala Reviews By Year:
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