2 Star Reviews for Chevrolet Impala

Overview & Reviews

Average Score

4.35/5 Average
2,036 Total Reviews
Model Overview:

When Chevrolet sent the first Impala off the assembly line in 1958, it was meant to be "a prestige car within the reach of the average American citizen." It would seem that the company was successful; six decades on, the Chevrolet Impala has become one of America's most well-known nameplates.

Since the new millennium, the modern Impala has served as Chevrolet's main full-size sedan. While "prestige car" isn't really an apt descriptor anymore, the Impala has offered a roomy interior (with available six-passenger seating) along with strong and increasingly fuel-efficient engines. In our opinion, older, used Impalas from this time period aren't likely going to be the best choice for a large sedan, as they suffer from substandard interior quality and forgettable driving dynamics. But the newest Impala, thanks to its many improvements, is certainly worth considering.

Current Chevrolet Impala
Today's five-passenger Impala starts with a 2.5-liter four-cylinder engine that produces 195 horsepower 187 pound-feet of torque. An optional 3.6-liter V6 makes 305 hp and 264 lb-ft of torque. Both engines are mated to a six-speed automatic transmission that drives the front wheels. Also offered is the mild hybrid Eco model with an "eAssist" powertrain that combines a 182-hp 2.4-liter four-cylinder with a small 15-hp electric motor, providing the best fuel economy of the Impala lineup.

The Impala features LS, LT and LTZ trim levels. Standard feature highlights for the LS include a power-adjustable driver seat, full power accessories, Bluetooth, USB/iPod connectivity and a color display. The LT adds alloy wheels, dual-zone automatic climate control and the MyLink infotainment interface with an 8-inch touchscreen display. Most LT options are bundled into packages and include such items as a sunroof, keyless ignition/entry and extra safety features. The LTZ gets these items as standard, along with leather upholstery. Other options, depending on trim level, include navigation, premium audio, 20-inch wheels, adaptive cruise control and ventilated front seats.

In reviews and ratings, we've concluded that the latest Chevrolet Impala distinguishes itself from other large sedans with sharp styling and a capacious trunk, though it loses points for some flimsy interior plastics, a fussy MyLink interface and middling fuel economy figures. Overall, though, the current Impala is fully worthy of your consideration if you're shopping for a large sedan.

Used Chevrolet Impala Models
The current Chevrolet Impala represents the nameplate's 10th generation, which was introduced in the 2014 model year. Mechanically, it's related to the latest Buick LaCrosse and Cadillac XTS. Compared to the previous Impala, the latest generation is more stylish, with bigger curves, bolder lines and a bit more length. Inside, there's a modern design, higher-quality materials and up-to-date electronics.

The previous, ninth-generation Chevrolet Impala was produced for the 2006-'13 model years. Improvements on this model compared to the previous-generation Impala included new engines, more composed handling, a higher-quality interior and updated styling. Even so, we generally regarded this Impala as pretty forgettable and outclassed by any of its contemporaries.

Impalas of this generation were offered in three main trim levels: entry-level LS, midgrade LT and range-topping LTZ. From 2006-'09, there was also an Impala SS.

Typical features for the LS models included 16-inch wheels, a front bench seat, air-conditioning, full power accessories, a tilt steering wheel, a power driver seat, a single-CD audio system with an MP3 jack, and keyless entry. Moving up to the LT model added alloy wheels and a few more features, while the LTZ included 17-inch (later 18-inch) alloys, heated leather seats and a Bose audio system. The SS came with monochromatic exterior paint, a performance-tuned suspension, 18-inch wheels and a rear spoiler. LS and LT models could be optioned with a front bench seat, which increased passenger capacity to six.

Until 2012, the LS and LT came with a 3.5-liter V6 engine that produced 211 hp. Standard on the LTZ of the same period was a 3.9-liter V6 good for 230 hp. All of these Chevy Impalas came with a four-speed automatic transmission. The Chevy Impala SS model of this period had a 303-hp 5.3-liter V8 and the four-speed auto. For 2012 and 2013, all Impalas received a new 300-hp 3.6-liter V6 and a six-speed automatic transmission. This engine yielded quicker acceleration and better fuel economy to boot.

In reviews at the time, we found that the ninth-generation Impala provided a number of big-sedan perks, including a smooth ride, quiet interior, seating for six, decent crash test ratings and a generously sized trunk. The problem was that the Impala didn't excel in any of these areas and was generally hamstrung by underwhelming performance, bland styling, cheap-looking interior materials and a lack of feature availability. Contemporaries like the Dodge Charger, Hyundai Azera or Toyota Avalon make for better used choices.

The eighth-generation Impala was offered from 2000-'05, marking the resurrection of the Impala as a mainstream offering. There were only minimal changes during its production run. Its basic dimensions are very similar to those of its successor, but it was even less competitive in its class. For this generation, there were two main trim levels -- base and LS. In 2004, Chevy added the SS trim.

The base model was powered by a 3.4-liter V6 engine that produced 180 hp. Stepping up to LS trim got you a 200-hp, 3.8-liter V6. The SS had a supercharged version of the 3.8-liter V6 making 240 hp. Though popular in terms of sales, this Impala did not fare well in reviews conducted by Edmunds.com editors. Noted downsides included bland interior and exterior design, vague steering and a soggy suspension on base and LS models.

Prior to this, there was a short-lived Chevrolet Impala SS. Offered from 1994-'96, it was based on the rear-drive Caprice. The SS featured a 260-hp, 5.7-liter V8 derived from the Corvette, large 17-inch wheels and tires, a sport tuned suspension, a monochromatic exterior (black only in its first year) and many hardware upgrades normally fitted to law enforcement vehicles. Today, the ‘90s Impala SS's have taken on a "collectible" quality.

There are also plenty of Impalas left from earlier decades. Those early Impalas were often America's most popular car, and they still hold significance today. Throughout the 1960s, the Chevy Impala dominated the sales charts, culminating in 1965 when more than 1 million were sold. Though the popularity of smaller, midsize muscle cars slowly ate away at sales of the Impala, it continued to sell in big numbers, registering as the best-selling car in America in 1973. The Impala nameplate languished in the early 1980s, eventually getting dropped in 1986 in favor of the Caprice designation.

User Reviews:

Showing 61 through 70 of 2,036.00
  • Uninspiring - 2009 Chevrolet Impala
    By -

    Ive had this car for almost a week now, and I wanted to take it back after a couple days. The interior has the cheapest materials Ive ever seen...cheap plastic everywhere. Cupholders are way too small in front, Side mirrors are off a Cobalt (cheap and small). Steering wheel is thin and made of a cheap rubbery plastic. Dome lights are in terrible places, No auto-up on the drivers side power window, no lumbar, average sound system but nothing to brag about, fake wood tries to make interior look classy, but with the other cheap plastic all around, it fails. Gutless V6 engine, terrible shifter materials, no tiptronic, no lumbar in seat, no volume on steering wheel, etc, etc, etc.

  • Lemon! - 2001 Chevrolet Impala
    By -

    We bought this car 7 years ago. After the warranty ran out we have had nothing but trouble. We have had to replace the fuel pump, the transmission (before it ever reached 100,000 miles). At one point the car would shut off while I was driving it! Just recently, the engine basically exploded and set on fire. Our mechanic said it was due to a fuel leak that was running through the engine. I would never recommend this car! We have sunk over $5000 in it just for repairs. GM has offered no recalls for the problems we have had.

  • No longer a Chevy fan - 2006 Chevrolet Impala
    By -

    My husband and I purchased two Impalas in May of 2006. First of all to those folks who have said the problems are related to TLC of your car, I couldnt disagree more. My Impala has had all the appropriate maintenance and yet it is still falling apart. The first year was okay, but approx 15 months after we bought it the Intermediate steering shaft & a tie rod had to be replaced, since then it has been one thing after another from emissions systems to the latest a power steering problem. Oil consumption and climate control have also been issues. The noisy windows I think are standard, on both of our cars the windows screech when you roll them down.

  • Transmission problems - 2006 Chevrolet Impala
    By -

    I bought the car because I thought it would make a nice go to work car and be reliable. Ive had nothing but trouble with it. The transmission has had a jerking problem since it was new that the dealer wouldnt fix because they said their computer said there was nothing wrong with it. The radio went bad. They didnt want to fix that until I got beligerent with them. It has a coolant leak that they cant find, so that is still leaking. Unhappy customer!

  • No more Chevy for me - 2006 Chevrolet Impala
    By -

    I own a 2006 Chevrolet Impala lS, and I hate that car. I bought it with 46,234 miles on it, at 50,000 miles the water pump started to leak, so I had to replace it. The gas mileage is poor, the inside armrest is already broken, I had to replace a speaker that stopped working or worked when it wanted too, the automatic trunk relaese button works when it wants too, the power door lock switch on driver side door only lets you lock the doors not open them. The transmission shifts how it wants too, sometimes smooth sometimes kicks in the gears harsh shifting, and then this past Friday something happened with the power steering, all the fluid leaks out. I am not happy at all with this Impala. No more Chevy of any kind for me.

  • I want an apology - 2008 Chevrolet Impala
    By -

    I now understand why GM is going bankrupt. Their cars are awful. My Chevy Impala is an embarrassment. Cheesy seats, pain getting in and out of car and not scrapping the parking brake. Upside peppy with decent MPG. the downside, craftsmanship, design, seats, handeling cabin noise, sound system. The people running GM owe me an apology for this lack of effort. The reason why GM performs so poorly is that they are out to make a buck not a car. The Japanese have learned make a good car and the bucks will follow. Goodbye GM and good riddance. I wish you would take back my Impala.

  • The most lackluster car ever made - 2005 Chevrolet Impala
    By -

    I bought it used in 2005, (Only a few months old) and I think I know why it depreciated $10,000 in only a matter of months. The A/C smells musty, the bottom scrapes everytime I turn into a driveway, my brakes make a strange chirping noise, (Dealer says normal) tranny makes strange grinding noise, (again, normal) the dash pieces are separating, (normal) the carpet pulls away from the lower trim because it was cut too short (normal) GM refuses to fix anything wrong with it. Interior noise is ridiculously loud, I fear that I am making my 20 month old son slowly deaf. No ABS, so when it snows it likes to hit other cars. Heater fries my right foot, yet leaves my left foot frozen solid.

  • problem s - 2005 Chevrolet Impala
    By -

    The front of the car is to low and everytime I go over a bump-it scraps under the bottom of the car. I recently are have problems with transmission fuel leaking and the steering shaft is making noises. Also, I dont have any heat on the drivers side.

  • GM WONDERS WHY THERE SELLS ARE DOWN - 2001 Chevrolet Impala
    By -

    I have owend gm for a very long time have 6 of them now but this car is just trouble traction control problems ,brakes ,wheel play,hubs replaced 2 times,the dash stays light up with problems all the time I WOULD NEVER BUY ANOTHER CAR LIKE THIS FROM THEM AGAIN GOOD LUCK GM IM GONE

  • Dont waste your money! - 2001 Chevrolet Impala
    By -

    I bought this car new and have had nothing but problems with the wheel bearings, breaks, keyless entry, starter/ignition, cat converter (3x), turn signals, power window switch (2x), engine seals replaced (2x), fuel gauge, emergency flasher switch, low coolant sensor (2x), and the list could go on...

Chevrolet Impala Reviews By Year:
Great Deals Near You
  • Loading cars...

Selected Edmunds.com visitor vehicle reviews

Edmunds.com Visitor Vehicle Ratings and Reviews are the property of Edmunds.com, and may not be reproduced or distributed without the consent of Edmunds.com. Edmunds© is a trademark of Edmunds.com, Inc. Edmunds.com, Inc. is not affiliated with this website or app.

Powered By Edmunds

× Estimated monthly payments based on 3.9% APR, 60 month financing, and 20% down payment. Tax, tags, title, administration fees, and license fees are not included in price or payment. Subject to approved buyer credit. Actual purchase terms may vary.

Payment calculations are sourced by EveryAuto.com and may not reflect actual dealer financing terms.

Send Us Feedback ×


Locating Vehicles In Your Area