3 Star Reviews for Chevrolet Impala

Overview & Reviews

Average Score

4.35/5 Average
2,036 Total Reviews
Model Overview:

When Chevrolet sent the first Impala off the assembly line in 1958, it was meant to be "a prestige car within the reach of the average American citizen." It would seem that the company was successful; six decades on, the Chevrolet Impala has become one of America's most well-known nameplates.

Since the new millennium, the modern Impala has served as Chevrolet's main full-size sedan. While "prestige car" isn't really an apt descriptor anymore, the Impala has offered a roomy interior (with available six-passenger seating) along with strong and increasingly fuel-efficient engines. In our opinion, older, used Impalas from this time period aren't likely going to be the best choice for a large sedan, as they suffer from substandard interior quality and forgettable driving dynamics. But the newest Impala, thanks to its many improvements, is certainly worth considering.

Current Chevrolet Impala
Today's five-passenger Impala starts with a 2.5-liter four-cylinder engine that produces 195 horsepower 187 pound-feet of torque. An optional 3.6-liter V6 makes 305 hp and 264 lb-ft of torque. Both engines are mated to a six-speed automatic transmission that drives the front wheels. Also offered is the mild hybrid Eco model with an "eAssist" powertrain that combines a 182-hp 2.4-liter four-cylinder with a small 15-hp electric motor, providing the best fuel economy of the Impala lineup.

The Impala features LS, LT and LTZ trim levels. Standard feature highlights for the LS include a power-adjustable driver seat, full power accessories, Bluetooth, USB/iPod connectivity and a color display. The LT adds alloy wheels, dual-zone automatic climate control and the MyLink infotainment interface with an 8-inch touchscreen display. Most LT options are bundled into packages and include such items as a sunroof, keyless ignition/entry and extra safety features. The LTZ gets these items as standard, along with leather upholstery. Other options, depending on trim level, include navigation, premium audio, 20-inch wheels, adaptive cruise control and ventilated front seats.

In reviews and ratings, we've concluded that the latest Chevrolet Impala distinguishes itself from other large sedans with sharp styling and a capacious trunk, though it loses points for some flimsy interior plastics, a fussy MyLink interface and middling fuel economy figures. Overall, though, the current Impala is fully worthy of your consideration if you're shopping for a large sedan.

Used Chevrolet Impala Models
The current Chevrolet Impala represents the nameplate's 10th generation, which was introduced in the 2014 model year. Mechanically, it's related to the latest Buick LaCrosse and Cadillac XTS. Compared to the previous Impala, the latest generation is more stylish, with bigger curves, bolder lines and a bit more length. Inside, there's a modern design, higher-quality materials and up-to-date electronics.

The previous, ninth-generation Chevrolet Impala was produced for the 2006-'13 model years. Improvements on this model compared to the previous-generation Impala included new engines, more composed handling, a higher-quality interior and updated styling. Even so, we generally regarded this Impala as pretty forgettable and outclassed by any of its contemporaries.

Impalas of this generation were offered in three main trim levels: entry-level LS, midgrade LT and range-topping LTZ. From 2006-'09, there was also an Impala SS.

Typical features for the LS models included 16-inch wheels, a front bench seat, air-conditioning, full power accessories, a tilt steering wheel, a power driver seat, a single-CD audio system with an MP3 jack, and keyless entry. Moving up to the LT model added alloy wheels and a few more features, while the LTZ included 17-inch (later 18-inch) alloys, heated leather seats and a Bose audio system. The SS came with monochromatic exterior paint, a performance-tuned suspension, 18-inch wheels and a rear spoiler. LS and LT models could be optioned with a front bench seat, which increased passenger capacity to six.

Until 2012, the LS and LT came with a 3.5-liter V6 engine that produced 211 hp. Standard on the LTZ of the same period was a 3.9-liter V6 good for 230 hp. All of these Chevy Impalas came with a four-speed automatic transmission. The Chevy Impala SS model of this period had a 303-hp 5.3-liter V8 and the four-speed auto. For 2012 and 2013, all Impalas received a new 300-hp 3.6-liter V6 and a six-speed automatic transmission. This engine yielded quicker acceleration and better fuel economy to boot.

In reviews at the time, we found that the ninth-generation Impala provided a number of big-sedan perks, including a smooth ride, quiet interior, seating for six, decent crash test ratings and a generously sized trunk. The problem was that the Impala didn't excel in any of these areas and was generally hamstrung by underwhelming performance, bland styling, cheap-looking interior materials and a lack of feature availability. Contemporaries like the Dodge Charger, Hyundai Azera or Toyota Avalon make for better used choices.

The eighth-generation Impala was offered from 2000-'05, marking the resurrection of the Impala as a mainstream offering. There were only minimal changes during its production run. Its basic dimensions are very similar to those of its successor, but it was even less competitive in its class. For this generation, there were two main trim levels -- base and LS. In 2004, Chevy added the SS trim.

The base model was powered by a 3.4-liter V6 engine that produced 180 hp. Stepping up to LS trim got you a 200-hp, 3.8-liter V6. The SS had a supercharged version of the 3.8-liter V6 making 240 hp. Though popular in terms of sales, this Impala did not fare well in reviews conducted by Edmunds.com editors. Noted downsides included bland interior and exterior design, vague steering and a soggy suspension on base and LS models.

Prior to this, there was a short-lived Chevrolet Impala SS. Offered from 1994-'96, it was based on the rear-drive Caprice. The SS featured a 260-hp, 5.7-liter V8 derived from the Corvette, large 17-inch wheels and tires, a sport tuned suspension, a monochromatic exterior (black only in its first year) and many hardware upgrades normally fitted to law enforcement vehicles. Today, the ‘90s Impala SS's have taken on a "collectible" quality.

There are also plenty of Impalas left from earlier decades. Those early Impalas were often America's most popular car, and they still hold significance today. Throughout the 1960s, the Chevy Impala dominated the sales charts, culminating in 1965 when more than 1 million were sold. Though the popularity of smaller, midsize muscle cars slowly ate away at sales of the Impala, it continued to sell in big numbers, registering as the best-selling car in America in 1973. The Impala nameplate languished in the early 1980s, eventually getting dropped in 1986 in favor of the Caprice designation.

User Reviews:

Showing 51 through 60 of 2,036.00
  • Wasted Money - 2008 Chevrolet Impala
    By -

    Very disappointed in this car. If this is the best that GM can do then I guess I finally have to go the way of millions of other car buyer and buy foreign. The design of the car is a cheap knockoff of a Honda Accord. I want an American car, not a copy of a Japanese car. The interior is cheap and plastic, looks more like a Chevy Chevette then an Impala. I paid way too much for this car, even with GMs paultry "incentives". No wonder GM is going broke!

  • Steering Shaft/transmission slipping - 2005 Chevrolet Impala
    By -

    I purchased car new and when slowing to stop the car shut off 4 different times. It would start back up ok. When starting off transmission slipped 8 times. Starting about 20,000 miles you would hear a clicking sound/bump when you backed up and started off. I went back to the dealer about 10 times trying to get these things taken care of. They would drive the car and say they cannot find anything wrong. Asked them to put all info in the computer. At 35,000, bad rotors, 43,000 bad tire rods, they paid for both. About 80,000 miles replaced Intermediate steering shaft my cost. Driving 2010 Toyoto Camry now. This was my 6th Chev. Impala and I will never buy another Chevrolet. You Decide.

  • AFTER MY 1ST YEAR - 2008 Chevrolet Impala
    By -

    Purchased this car a year ago, had 22,000 on it now has 42,000. Back to dealership for minor things, but had to replace 2 tires, I swear they are rubbing something under the vehicle, steel belts came through, shouldnt w only 42,000 on them. Just your BASIC sedan next vehicle will be the Hyundai sonata hell of a lot more car for the money

  • Horrible - 2004 Chevrolet Impala
    By -

    I bought this car in 2004 new with maybe 500-1000 miles on it. They had to replace the dashboard, carpet, starter and thermostat while it was still under warranty. Now that it is not and I own it, it is falling apart. I have just replaced the thermostat and now they are saying it may need a new radiator.

  • Never again - 2000 Chevrolet Impala
    By -

    I have owned it from the start, 9 years now. Ive kept up with maintenance and read the owners manual. Despite this, Ive been having problems over the past 3 years that in the past month have come to a head. The problems include a broken water pump, coolant leaks, radiator problems, temperature gauge braking, the window motor failing, a transmission problem that often makes it hard to pull out at green lights, an engine that doesnt like going over mountains, and the blinker wirings loose. Ive brought it to two places that have been trustworthy for family and they cant figure it out. Far too many problems for 65k - was it made on a mon/fri?! Will not buy Chevy EVER again.

  • Chevy forgot what a SS is! - 2007 Chevrolet Impala
    By -

    Powerful engine but 305hp keeps it below competitors, FWD kills the fun, 16mpg, interior quality is really bad my radio or my exhaust makes rattles inside the car really annoying and embarrassing. Single exhaust with dual tips very deceiving You cant even modify it to a true exhaust. Due to the side mounted manifold mount and the single pipes dug in to underbody. The fun went out fast never buying a chevy SS ever they ruined impala SS. The only good thing its the comfort ride and size. If u looking for a performance sedan look at legacy gt or charger rt better or same mpg better speed and size and a hole lot better quality by far and most of all fun to drive!

  • Good not Great - 2007 Chevrolet Impala
    By -

    A very acceptable form of transportation. I went from a Malibu to the Impala missing the outside temp gauge, rear folding seats in the Impala LS vs the Malibu LS. No telescoping steering. MPG is good for the size of the vehicle. Handling is terrific in straight line :-). Overall a decent car for the price. Check the NHTSA website for recalls and technical service bulletins this car is riddled with them, most are minor but worth considering if you are going to buy one. This is a company supplied car for me so I dont get much say in brand choice. Honda and Toyota have nothing to fear however.

  • Constant problems - 2007 Chevrolet Impala
    By -

    I purchased my impala in October 08,and I have not yet had it a year and there is water flying from the car,the engine light keeps coming on, I had the top hose replaced, the oil light keeps saying change oil. it is not time for a change yet, I am truly disappointed in this car.I have made sure that maintenance has been kept up and now I am being hit with problems on top of problems. Where do you go from here?

  • Terrible Car - 2001 Chevrolet Impala
    By -

    Bought the car about 5 months ago. Totally disappointed in vehicle. Gas gauge quit working, wont start half the time, gas mileage isnt near as good as they say it should be. All in all the car is terrible. I would love to get rid of it. Had a Chrysler before this and loved it, but had to get new car because Chrysler was wrecked. I wont advise anyone in buying this Chevy. It is a piece of JUNK!!!!!!!

  • Good ride but you will pay for it $$$$ - 2001 Chevrolet Impala
    By -

    To be fair i bought it used and was an x security car. Anyway had the head gasket, lifters, tie rods, and the air stopped working. I do have 184,000 so that part is good. Key lock problem a huge pain but can be reset by leaving the key in on position for 11 minutes exactly as it resets! Stinks if you are in a hurry because it happens at the worst times!

Chevrolet Impala Reviews By Year:
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