2 Star Reviews for Chevrolet Impala

Overview & Reviews

Average Score

4.35/5 Average
2,036 Total Reviews
Model Overview:

When Chevrolet sent the first Impala off the assembly line in 1958, it was meant to be "a prestige car within the reach of the average American citizen." It would seem that the company was successful; six decades on, the Chevrolet Impala has become one of America's most well-known nameplates.

Since the new millennium, the modern Impala has served as Chevrolet's main full-size sedan. While "prestige car" isn't really an apt descriptor anymore, the Impala has offered a roomy interior (with available six-passenger seating) along with strong and increasingly fuel-efficient engines. In our opinion, older, used Impalas from this time period aren't likely going to be the best choice for a large sedan, as they suffer from substandard interior quality and forgettable driving dynamics. But the newest Impala, thanks to its many improvements, is certainly worth considering.

Current Chevrolet Impala
Today's five-passenger Impala starts with a 2.5-liter four-cylinder engine that produces 195 horsepower 187 pound-feet of torque. An optional 3.6-liter V6 makes 305 hp and 264 lb-ft of torque. Both engines are mated to a six-speed automatic transmission that drives the front wheels. Also offered is the mild hybrid Eco model with an "eAssist" powertrain that combines a 182-hp 2.4-liter four-cylinder with a small 15-hp electric motor, providing the best fuel economy of the Impala lineup.

The Impala features LS, LT and LTZ trim levels. Standard feature highlights for the LS include a power-adjustable driver seat, full power accessories, Bluetooth, USB/iPod connectivity and a color display. The LT adds alloy wheels, dual-zone automatic climate control and the MyLink infotainment interface with an 8-inch touchscreen display. Most LT options are bundled into packages and include such items as a sunroof, keyless ignition/entry and extra safety features. The LTZ gets these items as standard, along with leather upholstery. Other options, depending on trim level, include navigation, premium audio, 20-inch wheels, adaptive cruise control and ventilated front seats.

In reviews and ratings, we've concluded that the latest Chevrolet Impala distinguishes itself from other large sedans with sharp styling and a capacious trunk, though it loses points for some flimsy interior plastics, a fussy MyLink interface and middling fuel economy figures. Overall, though, the current Impala is fully worthy of your consideration if you're shopping for a large sedan.

Used Chevrolet Impala Models
The current Chevrolet Impala represents the nameplate's 10th generation, which was introduced in the 2014 model year. Mechanically, it's related to the latest Buick LaCrosse and Cadillac XTS. Compared to the previous Impala, the latest generation is more stylish, with bigger curves, bolder lines and a bit more length. Inside, there's a modern design, higher-quality materials and up-to-date electronics.

The previous, ninth-generation Chevrolet Impala was produced for the 2006-'13 model years. Improvements on this model compared to the previous-generation Impala included new engines, more composed handling, a higher-quality interior and updated styling. Even so, we generally regarded this Impala as pretty forgettable and outclassed by any of its contemporaries.

Impalas of this generation were offered in three main trim levels: entry-level LS, midgrade LT and range-topping LTZ. From 2006-'09, there was also an Impala SS.

Typical features for the LS models included 16-inch wheels, a front bench seat, air-conditioning, full power accessories, a tilt steering wheel, a power driver seat, a single-CD audio system with an MP3 jack, and keyless entry. Moving up to the LT model added alloy wheels and a few more features, while the LTZ included 17-inch (later 18-inch) alloys, heated leather seats and a Bose audio system. The SS came with monochromatic exterior paint, a performance-tuned suspension, 18-inch wheels and a rear spoiler. LS and LT models could be optioned with a front bench seat, which increased passenger capacity to six.

Until 2012, the LS and LT came with a 3.5-liter V6 engine that produced 211 hp. Standard on the LTZ of the same period was a 3.9-liter V6 good for 230 hp. All of these Chevy Impalas came with a four-speed automatic transmission. The Chevy Impala SS model of this period had a 303-hp 5.3-liter V8 and the four-speed auto. For 2012 and 2013, all Impalas received a new 300-hp 3.6-liter V6 and a six-speed automatic transmission. This engine yielded quicker acceleration and better fuel economy to boot.

In reviews at the time, we found that the ninth-generation Impala provided a number of big-sedan perks, including a smooth ride, quiet interior, seating for six, decent crash test ratings and a generously sized trunk. The problem was that the Impala didn't excel in any of these areas and was generally hamstrung by underwhelming performance, bland styling, cheap-looking interior materials and a lack of feature availability. Contemporaries like the Dodge Charger, Hyundai Azera or Toyota Avalon make for better used choices.

The eighth-generation Impala was offered from 2000-'05, marking the resurrection of the Impala as a mainstream offering. There were only minimal changes during its production run. Its basic dimensions are very similar to those of its successor, but it was even less competitive in its class. For this generation, there were two main trim levels -- base and LS. In 2004, Chevy added the SS trim.

The base model was powered by a 3.4-liter V6 engine that produced 180 hp. Stepping up to LS trim got you a 200-hp, 3.8-liter V6. The SS had a supercharged version of the 3.8-liter V6 making 240 hp. Though popular in terms of sales, this Impala did not fare well in reviews conducted by Edmunds.com editors. Noted downsides included bland interior and exterior design, vague steering and a soggy suspension on base and LS models.

Prior to this, there was a short-lived Chevrolet Impala SS. Offered from 1994-'96, it was based on the rear-drive Caprice. The SS featured a 260-hp, 5.7-liter V8 derived from the Corvette, large 17-inch wheels and tires, a sport tuned suspension, a monochromatic exterior (black only in its first year) and many hardware upgrades normally fitted to law enforcement vehicles. Today, the ‘90s Impala SS's have taken on a "collectible" quality.

There are also plenty of Impalas left from earlier decades. Those early Impalas were often America's most popular car, and they still hold significance today. Throughout the 1960s, the Chevy Impala dominated the sales charts, culminating in 1965 when more than 1 million were sold. Though the popularity of smaller, midsize muscle cars slowly ate away at sales of the Impala, it continued to sell in big numbers, registering as the best-selling car in America in 1973. The Impala nameplate languished in the early 1980s, eventually getting dropped in 1986 in favor of the Caprice designation.

User Reviews:

Showing 51 through 60 of 2,036.00
  • sorry chevy - 2002 Chevrolet Impala
    By -

    Ive had nothing but trouble every since I bought this car, with security system, service traction system window motor broke, cat converter had to be replaced at 60000 and roars when turning right, security system leaves me stuck at places for 15 min.In my book this is the sorriest car I have ever bought, they should recall all and destroy them!

  • Never Again - 2004 Chevrolet Impala
    By -

    I am amazed to see how many people on here are having the same problems as I am and there arent any recalls. I too have had issues with a clunky front end, my abs light coming on at random, and kicking in at random, my traction control light comes on and kicks in also, I now have to turn it off before I start driving because it was kicking in at dangerous times. I have replaced my speedometer. The lights on my rear view mirror work at some moments and not at others. The car is comfy but the pros will never outweigh the cons in this car. I am now considering a Honda or Hyundai or something foreign. I will never buy an impala again. Horrible!

  • Piece of junk - 2006 Chevrolet Impala
    By -

    Soon after I bought it the power steering starting leaking and breaking hoses. Rear door wont open. Cant shift out of drive. Key gets stuck in the ignition. Front end feels like its coming apart. Should have been covered under cash for clunkers but presumably it is worth too much.

  • Tires started wearing @ 10,000 miles! - 2008 Chevrolet Impala
    By -

    Tires on these 2008 Chevy Impalas, are wearing prematurely starting @ 10,000 miles. Good Year dealer told me these 2008 are coming from factory slightly unaligned, causing premature wear. They also told me that they had 4 city police cars just in that @ 10,000 miles was in need of new tires all the way around on all four Chevy Impalas! And they wont do anything about replacing mine trying now for over 1 year. Had electrical problems with this sense 24 hours of having my Chevy Impala!

  • Disappointed in Chevy - 2008 Chevrolet Impala
    By -

    This car has had to be back to the dealer 7 times for emissions related codes that cause a check-engine light within the first 17 months of ownership. It happened 4 times in the first year, but I didnt file a lemon law claim in time (it had to be done within the first 12 months) and now Chevy wont buy it back and I have changed to a different dealer for the last couple of repairs.

  • Terrible company car - 2007 Chevrolet Impala
    By -

    I have had 3 Impalas as company cars in the past 6 years and have had multiple problems with each one. The steering locked up and left me stranded twice with my 03. My 05 and 07 have both been in the shop multiple times for various reasons. The trim on the driver side door has peeled of on both. All of these problems happened with 50,000 miles or less. One of my biggest complaints is the heater. My last 2 Impalas would not blow hot air when the car was idling. I cant believe all of them are like this but after having 2 new ones that both operate this way I wonder. For a free car I cant complain, but I would NEVER buy one of these for myself.

  • DONT EVEN BOTHER - 2014 Chevrolet Impala
    By -

    I recently purchased a 2014 Impala LT eco sedan. First off when got the car loved it! The car now has 77,000 miles and Ive had nothing but problems with the car! First off battery went out when diagnose a new vehicle usually you can tell when battery is going no this car will leave you stranded from what I experienced! Second when it go cold my ABS light comes on and dings at me to service stabletrac! Next had a Intake rocker arm solenoid go out and just threw my car around for a ride. Love the car but I have had nothing but problems I am to point I wont by GM products do to this terrible terrible experience Ive had with this car! Going back to Dodge!

  • 06 Impala lt - 2006 Chevrolet Impala
    By -

    The is 2 yrs old, bought brand new off the show room floor. We have had it in for repair for steering, stereo stopped working, rear defroster, remote starter, gass leaks, oil leaks, and the car gets bad mpg. The factory rotors only lasted 1.5yrs before warping. Oh... And the struts need replaced.

  • Impala Poor - 2007 Chevrolet Impala
    By -

    I have owned Chevys since 1981. This car has a very poor interior design. Esp if you get the front split seat. Items fall between the seats all the time. The ctr console forces this. Suspension problems, brake problems and overall poor quality. My 2005 Equinox is just as bad. No more GM for me.

  • Time to fix the Impala again : ( - 2004 Chevrolet Impala
    By -

    The Chevrolet Impala, Hmm hmm hmm. Where do I start. The exterior design is boring to say the least. The interior design even more boring. The heater/AC vents have all broken on my car (Thanks GM for really putting some effort into designing this car) I bought this car used in 2007. Right after I bought it the AC broke and the water pump went out. About $500 in repairs. What else is wrong with this car that shouldnt be: The cigarette lighter went out, the rear defroster went out, the back right window stopped rolling up, I had to replace the front wheel bearing assembly. Ohh and now it makes a loud annoying squeaking sound coming straight from the serpentine belt.

Chevrolet Impala Reviews By Year:
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