3 Star Reviews for Chevrolet Impala

Overview & Reviews

Average Score

4.35/5 Average
2,036 Total Reviews
Model Overview:

When Chevrolet sent the first Impala off the assembly line in 1958, it was meant to be "a prestige car within the reach of the average American citizen." It would seem that the company was successful; six decades on, the Chevrolet Impala has become one of America's most well-known nameplates.

Since the new millennium, the modern Impala has served as Chevrolet's main full-size sedan. While "prestige car" isn't really an apt descriptor anymore, the Impala has offered a roomy interior (with available six-passenger seating) along with strong and increasingly fuel-efficient engines. In our opinion, older, used Impalas from this time period aren't likely going to be the best choice for a large sedan, as they suffer from substandard interior quality and forgettable driving dynamics. But the newest Impala, thanks to its many improvements, is certainly worth considering.

Current Chevrolet Impala
Today's five-passenger Impala starts with a 2.5-liter four-cylinder engine that produces 195 horsepower 187 pound-feet of torque. An optional 3.6-liter V6 makes 305 hp and 264 lb-ft of torque. Both engines are mated to a six-speed automatic transmission that drives the front wheels. Also offered is the mild hybrid Eco model with an "eAssist" powertrain that combines a 182-hp 2.4-liter four-cylinder with a small 15-hp electric motor, providing the best fuel economy of the Impala lineup.

The Impala features LS, LT and LTZ trim levels. Standard feature highlights for the LS include a power-adjustable driver seat, full power accessories, Bluetooth, USB/iPod connectivity and a color display. The LT adds alloy wheels, dual-zone automatic climate control and the MyLink infotainment interface with an 8-inch touchscreen display. Most LT options are bundled into packages and include such items as a sunroof, keyless ignition/entry and extra safety features. The LTZ gets these items as standard, along with leather upholstery. Other options, depending on trim level, include navigation, premium audio, 20-inch wheels, adaptive cruise control and ventilated front seats.

In reviews and ratings, we've concluded that the latest Chevrolet Impala distinguishes itself from other large sedans with sharp styling and a capacious trunk, though it loses points for some flimsy interior plastics, a fussy MyLink interface and middling fuel economy figures. Overall, though, the current Impala is fully worthy of your consideration if you're shopping for a large sedan.

Used Chevrolet Impala Models
The current Chevrolet Impala represents the nameplate's 10th generation, which was introduced in the 2014 model year. Mechanically, it's related to the latest Buick LaCrosse and Cadillac XTS. Compared to the previous Impala, the latest generation is more stylish, with bigger curves, bolder lines and a bit more length. Inside, there's a modern design, higher-quality materials and up-to-date electronics.

The previous, ninth-generation Chevrolet Impala was produced for the 2006-'13 model years. Improvements on this model compared to the previous-generation Impala included new engines, more composed handling, a higher-quality interior and updated styling. Even so, we generally regarded this Impala as pretty forgettable and outclassed by any of its contemporaries.

Impalas of this generation were offered in three main trim levels: entry-level LS, midgrade LT and range-topping LTZ. From 2006-'09, there was also an Impala SS.

Typical features for the LS models included 16-inch wheels, a front bench seat, air-conditioning, full power accessories, a tilt steering wheel, a power driver seat, a single-CD audio system with an MP3 jack, and keyless entry. Moving up to the LT model added alloy wheels and a few more features, while the LTZ included 17-inch (later 18-inch) alloys, heated leather seats and a Bose audio system. The SS came with monochromatic exterior paint, a performance-tuned suspension, 18-inch wheels and a rear spoiler. LS and LT models could be optioned with a front bench seat, which increased passenger capacity to six.

Until 2012, the LS and LT came with a 3.5-liter V6 engine that produced 211 hp. Standard on the LTZ of the same period was a 3.9-liter V6 good for 230 hp. All of these Chevy Impalas came with a four-speed automatic transmission. The Chevy Impala SS model of this period had a 303-hp 5.3-liter V8 and the four-speed auto. For 2012 and 2013, all Impalas received a new 300-hp 3.6-liter V6 and a six-speed automatic transmission. This engine yielded quicker acceleration and better fuel economy to boot.

In reviews at the time, we found that the ninth-generation Impala provided a number of big-sedan perks, including a smooth ride, quiet interior, seating for six, decent crash test ratings and a generously sized trunk. The problem was that the Impala didn't excel in any of these areas and was generally hamstrung by underwhelming performance, bland styling, cheap-looking interior materials and a lack of feature availability. Contemporaries like the Dodge Charger, Hyundai Azera or Toyota Avalon make for better used choices.

The eighth-generation Impala was offered from 2000-'05, marking the resurrection of the Impala as a mainstream offering. There were only minimal changes during its production run. Its basic dimensions are very similar to those of its successor, but it was even less competitive in its class. For this generation, there were two main trim levels -- base and LS. In 2004, Chevy added the SS trim.

The base model was powered by a 3.4-liter V6 engine that produced 180 hp. Stepping up to LS trim got you a 200-hp, 3.8-liter V6. The SS had a supercharged version of the 3.8-liter V6 making 240 hp. Though popular in terms of sales, this Impala did not fare well in reviews conducted by Edmunds.com editors. Noted downsides included bland interior and exterior design, vague steering and a soggy suspension on base and LS models.

Prior to this, there was a short-lived Chevrolet Impala SS. Offered from 1994-'96, it was based on the rear-drive Caprice. The SS featured a 260-hp, 5.7-liter V8 derived from the Corvette, large 17-inch wheels and tires, a sport tuned suspension, a monochromatic exterior (black only in its first year) and many hardware upgrades normally fitted to law enforcement vehicles. Today, the ‘90s Impala SS's have taken on a "collectible" quality.

There are also plenty of Impalas left from earlier decades. Those early Impalas were often America's most popular car, and they still hold significance today. Throughout the 1960s, the Chevy Impala dominated the sales charts, culminating in 1965 when more than 1 million were sold. Though the popularity of smaller, midsize muscle cars slowly ate away at sales of the Impala, it continued to sell in big numbers, registering as the best-selling car in America in 1973. The Impala nameplate languished in the early 1980s, eventually getting dropped in 1986 in favor of the Caprice designation.

User Reviews:

Showing 41 through 50 of 2,036.00
  • GM has knowledge of existing problems - 2003 Chevrolet Impala
    By -

    MANY PROBLEMS! This is not my first GM car and I always keep up with the maintenance on my car. Bought my 03 Impala 01/07 with 40,000 miles. Had the catilytic converter replace and back lighting in dash. Last year had $4000 worth of transmission work done because of slipping. Had the intake manifold and gaskets replaced due to the dexcool that gm uses in Dec. here I am 5 months later with a blown motor at 96,000 miles. There are many lawsuits against Gm for the damage the dexcool coolant causes. ADD ME TO THE LIST! Sad to say i will NEVER buy an American made car as long as I live.

  • 3 Yrs Old & Broke Down Again... - 2007 Chevrolet Impala
    By -

    My 2007 Impala was purchased new, with extended warranty. In 2009, the heat and blower went completely out on me. I had to take it to the dealer several times to get it fixed right. Now, I am battling a check engine light and "reduced engine power" as the car tells you, making the max speed 25 mph. After two full days of servicing at the dealer, it experienced the same issue again just 3 days later. I have been without transportation for 12 days & counting..... Just not the kind of reliability I would expect for a 3 yr old car with only 55,000 miles!! Service repairs typically require a 3 day lead-time to schedule in my experience...major inconvenience! Hard time getting service rental too!

  • Impala - 2004 Chevrolet Impala
    By -

    We had purchased new in 2004, On the most part I like my Impala. Drives on the highway very well. The interior could be better designed IE:parts used fill cheap, Cup holders are on the arm rest in between driver and front passenger placing a cup of coffee is very awkward, Interior lighting is not placed to help you see, Map lights are built into the mirror and you have to lean forward to see the map. The radio has problems with the reception, I am told it is because of the back window defroster. The suspension could have been better designed We are on our third set of tires, Second set of rotors front and back, Replaced the heater blower, Alignment each time the tires were changed.

  • Blown head gasket and other issues - 2006 Chevrolet Impala
    By -

    By 64,000 miles experienced the following issues: Blown head gasket, oil pan gasket leaking, Lower trans cooler line leaking, water pump blown, water pump gaskets leaking, and poor GM customer service. Local dealer was somewhat helpful. They did good work on the car. Wish I didnt have to go to them but the car is junk.

  • problems - 2007 Chevrolet Impala
    By -

    I currently have 66500 miles on this vehicle, and I have had some problems. The first was that the wipers quit working, which they found was due to a blown fuse, and they dont know why. The second problem was defective coolant crossover gaskets,both of these were covered by the warranty. My latest incident was last week when I stopped at my local insurance agents office,and when I came out, I could NOT shift my vehicle out of park, I had to have it towed to the dealership to have it repaired( broken wire in counsel). The repair was over $200.00, and not covered by the 100,000 mile powertrain warranty. The vehicle also has had dash rattles since I purchased it.

  • Fast speed, faster break downs - 2008 Chevrolet Impala
    By -

    Bought used with 34000 miles, lots of wheel spin, 21mpg mixed 27 highway. can keep up with newer mustang gts and eat up 5.7 hemi chargers, BUT 4 fuel injectors replaced, bad onstar unit and a paranoia when driving more than 100 miles at a time. every time Ive been on a road trip a fuel injector goes bad. i should have learned my lesson after my 05 ctss water pump and transmission went out at 4 yrs and 33000 miles on the clock. no wonder GM went bankrupt so so so much fun to drive...until it breaks down. dealership would blame a flat tire with a nail in it on "unknown causes with no sure fix"

  • Chevy Needs to Prove they Build Quality - 2004 Chevrolet Impala
    By -

    I purchased this car about 4 years ago. It had about 35k on it and I purchased an extended warranty for another 35k. I have a black one and the paint job is really cheap looking. IF you have tinted windows, you cant get good reception from the AM radio. After owning the vehicle 1 year we had to replace the radiator, fortunately it was covered under the warranty I had purchased, otherwise that would have cost an about $1500.00 to fix. I can hear a clunk in the steering column, which might be a lose linkage somewhere, but disconcerting. The vehicle and plummeted in value since I purchased it.

  • Very Disapointed - 2003 Chevrolet Impala
    By -

    I bought this used - 1 owner before me. Drove great at first - loved the car - then this year everything just crapped the bed at once. The transmission went. I love Chevy but I will never own another impala again, my cavalier was more reliable than this car.

  • P.O.S. 04 Impala - 2004 Chevrolet Impala
    By -

    Got it used w/24k on it. Since I have had it I replaced two wheel hubs ($400 each), replaced instrument cluster assembly ($500... gas gauge had stopped working), replaced two heater cores ($900 each), replaced heater control head so the heat could actually get out the vents ($500), ABS light coming on ($1000), replaced steering shaft (warranty), ETC!!

  • Whats GM done for you? - 2007 Chevrolet Impala
    By -

    In my 60K miles with this 3LT in 34 mos, Ive had problems with 2 pressure sensors, still not replaced, pass side molding peeling off, too long on the ends, and when the RR door is opened w/o first opening RF, end caught aod peeled it back, first time warranty, 2nd on me. Repl rear tires at 30K, rear alignment was so bad. Repl other 2 at 45K. Repl PS hose about 53K. Car now has a vibration and a crunchy/creaking sound in the steering column. Havent had time to get it in yet, but the tire guy suggested a bearing check. Rear def quit working. After reprogramming the remote many times, it quits every time I walk out of range. Other than that, what a ride......

Chevrolet Impala Reviews By Year:
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