2 Star Reviews for Chevrolet Impala

Overview & Reviews

Average Score

4.35/5 Average
2,036 Total Reviews
Model Overview:

When Chevrolet sent the first Impala off the assembly line in 1958, it was meant to be "a prestige car within the reach of the average American citizen." It would seem that the company was successful; six decades on, the Chevrolet Impala has become one of America's most well-known nameplates.

Since the new millennium, the modern Impala has served as Chevrolet's main full-size sedan. While "prestige car" isn't really an apt descriptor anymore, the Impala has offered a roomy interior (with available six-passenger seating) along with strong and increasingly fuel-efficient engines. In our opinion, older, used Impalas from this time period aren't likely going to be the best choice for a large sedan, as they suffer from substandard interior quality and forgettable driving dynamics. But the newest Impala, thanks to its many improvements, is certainly worth considering.

Current Chevrolet Impala
Today's five-passenger Impala starts with a 2.5-liter four-cylinder engine that produces 195 horsepower 187 pound-feet of torque. An optional 3.6-liter V6 makes 305 hp and 264 lb-ft of torque. Both engines are mated to a six-speed automatic transmission that drives the front wheels. Also offered is the mild hybrid Eco model with an "eAssist" powertrain that combines a 182-hp 2.4-liter four-cylinder with a small 15-hp electric motor, providing the best fuel economy of the Impala lineup.

The Impala features LS, LT and LTZ trim levels. Standard feature highlights for the LS include a power-adjustable driver seat, full power accessories, Bluetooth, USB/iPod connectivity and a color display. The LT adds alloy wheels, dual-zone automatic climate control and the MyLink infotainment interface with an 8-inch touchscreen display. Most LT options are bundled into packages and include such items as a sunroof, keyless ignition/entry and extra safety features. The LTZ gets these items as standard, along with leather upholstery. Other options, depending on trim level, include navigation, premium audio, 20-inch wheels, adaptive cruise control and ventilated front seats.

In reviews and ratings, we've concluded that the latest Chevrolet Impala distinguishes itself from other large sedans with sharp styling and a capacious trunk, though it loses points for some flimsy interior plastics, a fussy MyLink interface and middling fuel economy figures. Overall, though, the current Impala is fully worthy of your consideration if you're shopping for a large sedan.

Used Chevrolet Impala Models
The current Chevrolet Impala represents the nameplate's 10th generation, which was introduced in the 2014 model year. Mechanically, it's related to the latest Buick LaCrosse and Cadillac XTS. Compared to the previous Impala, the latest generation is more stylish, with bigger curves, bolder lines and a bit more length. Inside, there's a modern design, higher-quality materials and up-to-date electronics.

The previous, ninth-generation Chevrolet Impala was produced for the 2006-'13 model years. Improvements on this model compared to the previous-generation Impala included new engines, more composed handling, a higher-quality interior and updated styling. Even so, we generally regarded this Impala as pretty forgettable and outclassed by any of its contemporaries.

Impalas of this generation were offered in three main trim levels: entry-level LS, midgrade LT and range-topping LTZ. From 2006-'09, there was also an Impala SS.

Typical features for the LS models included 16-inch wheels, a front bench seat, air-conditioning, full power accessories, a tilt steering wheel, a power driver seat, a single-CD audio system with an MP3 jack, and keyless entry. Moving up to the LT model added alloy wheels and a few more features, while the LTZ included 17-inch (later 18-inch) alloys, heated leather seats and a Bose audio system. The SS came with monochromatic exterior paint, a performance-tuned suspension, 18-inch wheels and a rear spoiler. LS and LT models could be optioned with a front bench seat, which increased passenger capacity to six.

Until 2012, the LS and LT came with a 3.5-liter V6 engine that produced 211 hp. Standard on the LTZ of the same period was a 3.9-liter V6 good for 230 hp. All of these Chevy Impalas came with a four-speed automatic transmission. The Chevy Impala SS model of this period had a 303-hp 5.3-liter V8 and the four-speed auto. For 2012 and 2013, all Impalas received a new 300-hp 3.6-liter V6 and a six-speed automatic transmission. This engine yielded quicker acceleration and better fuel economy to boot.

In reviews at the time, we found that the ninth-generation Impala provided a number of big-sedan perks, including a smooth ride, quiet interior, seating for six, decent crash test ratings and a generously sized trunk. The problem was that the Impala didn't excel in any of these areas and was generally hamstrung by underwhelming performance, bland styling, cheap-looking interior materials and a lack of feature availability. Contemporaries like the Dodge Charger, Hyundai Azera or Toyota Avalon make for better used choices.

The eighth-generation Impala was offered from 2000-'05, marking the resurrection of the Impala as a mainstream offering. There were only minimal changes during its production run. Its basic dimensions are very similar to those of its successor, but it was even less competitive in its class. For this generation, there were two main trim levels -- base and LS. In 2004, Chevy added the SS trim.

The base model was powered by a 3.4-liter V6 engine that produced 180 hp. Stepping up to LS trim got you a 200-hp, 3.8-liter V6. The SS had a supercharged version of the 3.8-liter V6 making 240 hp. Though popular in terms of sales, this Impala did not fare well in reviews conducted by Edmunds.com editors. Noted downsides included bland interior and exterior design, vague steering and a soggy suspension on base and LS models.

Prior to this, there was a short-lived Chevrolet Impala SS. Offered from 1994-'96, it was based on the rear-drive Caprice. The SS featured a 260-hp, 5.7-liter V8 derived from the Corvette, large 17-inch wheels and tires, a sport tuned suspension, a monochromatic exterior (black only in its first year) and many hardware upgrades normally fitted to law enforcement vehicles. Today, the ‘90s Impala SS's have taken on a "collectible" quality.

There are also plenty of Impalas left from earlier decades. Those early Impalas were often America's most popular car, and they still hold significance today. Throughout the 1960s, the Chevy Impala dominated the sales charts, culminating in 1965 when more than 1 million were sold. Though the popularity of smaller, midsize muscle cars slowly ate away at sales of the Impala, it continued to sell in big numbers, registering as the best-selling car in America in 1973. The Impala nameplate languished in the early 1980s, eventually getting dropped in 1986 in favor of the Caprice designation.

User Reviews:

Showing 31 through 40 of 2,036.00
  • Will never own another chevorlet car.... - 2010 Chevrolet Impala
    By -

    2010 LS Impala. Had the car from new. It has 43k miles on it. The vent in the AC that switches from hot to cold has been replaced twice in a year. The inlinement is expensive adding $100 to the cost because of design. The transmition died last week (warenty) but still.... 43k miles... really? The gass millage sucks too.

  • GM left me hanging. - 2006 Chevrolet Impala
    By -

    I took my new bride on our honeymoon to Montana this past June (Im from Arizona). Before leaving, I had the oil changed and had the entire car checked out before I left. As soon as I hit 76,000 (1,000 miles past my extended warranty) the transmission began to slip. I was left stranded and GM refused to help me. I was forced to pay for a local transmission shop to repair the car, luckily for me they seem to have done a good job. I will never buy another GM car. They do not build reliable cars and I have always supported them up until this. Here is a list of other problems that Ive had to deal with: 1. Ive gone through TWO waterpumps. The first waterpump went out because

  • Very Poor Visibility - 2011 Chevrolet Impala
    By -

    This car disappointed me with the visibility when backing up and changing lanes. The back window is small for a sedan and the head rests blocked half of the window and they could not be dropped. The center head rest actually blocks the headlights of any car that is behind you at night. There is also a bad blind spot between the rearview and right side view mirror when you are trying to change lanes. The back windows are also small. The air vents are also a very poor design. You have two controls for up/down and left/right. Ive seen so many other cars that allow you to change the airflow direction with less complication. It is a distraction when you are driving.

  • not a car for weather if you want to drive - 2011 Chevrolet Impala
    By -

    Rented this car for a 2 days in Denver May 2011. Rained daily. One problem with car is rear view mirror might as well be left at the factory. Cant see through "lazy boy" giant head supports in rear seats for a view though the rear window. Side mirrors small, no lateral extension, and soak up rain drops until they are useless. I had no vision from behind. As far as forward, the headlamps were so useless I exited the expressway to stop and see if they were actually on. Lane changes were scary at night in the rain given this. Cant report more because I rented a F150 next day that I felt safe in. One fun comical note on the Impala is a rear spoiler on a car that is a slow as a dump truck.

  • IMPALA THE UNSAFE VEHICLE - 2008 Chevrolet Impala
    By -

    These cars are JUNK 34,000 miles equal 3 sets of tires, brakes 3 times. Rotors last a month at best. Can not be aligned properly, (recalled for goverment vehicles but not the public. DO NOT BUY A IMPALA you will be disapointed. Dealer suggestion to solve the brake problems is to NOT drive on any hills, quoate "these cars were not made for driving in the mountians" for 40 years i have driven GM cars but NO MORE. My 97 Taurus with 320,000 miles does not have the problems that my 2008 Impala has. Thouhjt i would buy my wife a safe car, boy was i wrong. NO MORE GM PRODUCTS FOR ME

  • 2011 Impala LT - 2011 Chevrolet Impala
    By -

    This car is one big disappointment. I have had several Impalas and traded in a 2006 for a 2011. I wish now that I had kept the old car. This Chevrolet model steers worse than my first car, a 1951 Studebaker. The steering is tight creating a stiff turning in town and on highway. My wife has arthritis and has a very difficult time turning a corner. The car has many blind spots including small mirrors,& rear headrests. I opted for bench seats and find them only fair for comfort. In my 2006 Impala I averaged 30 mpg on the highway. On this 2011 i get only 23 mpg. It seems to lack an overdrive. Unfortunately, I was naive enough to think that the steering was only temporary. Its not.

  • Death Trap - 2007 Chevrolet Impala
    By -

    Wow,if you live in a cold weather climate,ice and snow you would swear this car has 4 bald tires,suspension problems,GM has a TSB for this car in the Police version,no difference in components from my car,at 19k tires are shot worn on inside edges,alignment was so far out car was undrivable,after 4 tires and new alignment,sem,i driveable,needs $700 in new suspension parts,GM says pay pay pay,this company should have gone out of business,still putting junk on the road,if you like amusement park thrill rides this wreck is for youif you buy one get AAA to haul you out of the ditch,intermediate steering shaft replaced at 16k,rotors warped and cut at 16K

  • Money PIT!!!!!! - 2001 Chevrolet Impala
    By -

    I have had my impala since 04 I bought it used with 60,000 miles on it. I have replaced the motor once, tranny once, and the power steering went 2 times and that was withing the first 2 years under the warrenty as well as the ABS and traction control sensors in the hubs are a pain they go every 2 years if not more often. Now after the warrenty is up I will say this thing has sucked more money out of me then if I had children! I find my self replacing the power steering pump constantly and the high presure line and the rack and pinion. The gas gauge doesnt work cause the level sensor in the sending unit is frozen and they want 300 for the whole unit cause you cant get just the level sensor.

  • A money pit. - 2002 Chevrolet Impala
    By -

    GM went bankrupt and there vehicles could make you go bankrupt. I have had nothing but trouble, had to rebuild transmission at 115,000, did all the recommended maintience. Ignition switch went bad, air conditioning went bad, catalytic convert plug, wiring harness is going bad. You name it. Heated seats went bad, window module switch went bad. I doubt I would ever buy an Impala or anything close to it again. Its a great road car if the long term reliability was there. U (you) A (aint) W (working) workmanship is subpar. Thats what you get for paying people doctors wages to build cars. Good luck GM you will need it.

  • Peice of JUNK!!! Rip OFF!!! - 2007 Chevrolet Impala
    By -

    The heater does not work when you are at idle speed. The shifter jammed up for no reason. Screw came out of driver and passenger seat that holds molding to seat, customer support is aweful. Windshield wipers went awry for no reason. Wiper fluid bottle is too small. Hydroplanes when you hit a puddle of water...the front bumper is too low to the ground causes the hydroplane effect as if you are hitting a small hill. Very very dangerous when driving at 35 plus miles an hour. Gas cap is faulty causes the engine light to come on. Engine light malfunctions the remote starter!!

Chevrolet Impala Reviews By Year:
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