3 Star Reviews for Chevrolet Impala

Overview & Reviews

Average Score

4.35/5 Average
2,036 Total Reviews
Model Overview:

When Chevrolet sent the first Impala off the assembly line in 1958, it was meant to be "a prestige car within the reach of the average American citizen." It would seem that the company was successful; six decades on, the Chevrolet Impala has become one of America's most well-known nameplates.

Since the new millennium, the modern Impala has served as Chevrolet's main full-size sedan. While "prestige car" isn't really an apt descriptor anymore, the Impala has offered a roomy interior (with available six-passenger seating) along with strong and increasingly fuel-efficient engines. In our opinion, older, used Impalas from this time period aren't likely going to be the best choice for a large sedan, as they suffer from substandard interior quality and forgettable driving dynamics. But the newest Impala, thanks to its many improvements, is certainly worth considering.

Current Chevrolet Impala
Today's five-passenger Impala starts with a 2.5-liter four-cylinder engine that produces 195 horsepower 187 pound-feet of torque. An optional 3.6-liter V6 makes 305 hp and 264 lb-ft of torque. Both engines are mated to a six-speed automatic transmission that drives the front wheels. Also offered is the mild hybrid Eco model with an "eAssist" powertrain that combines a 182-hp 2.4-liter four-cylinder with a small 15-hp electric motor, providing the best fuel economy of the Impala lineup.

The Impala features LS, LT and LTZ trim levels. Standard feature highlights for the LS include a power-adjustable driver seat, full power accessories, Bluetooth, USB/iPod connectivity and a color display. The LT adds alloy wheels, dual-zone automatic climate control and the MyLink infotainment interface with an 8-inch touchscreen display. Most LT options are bundled into packages and include such items as a sunroof, keyless ignition/entry and extra safety features. The LTZ gets these items as standard, along with leather upholstery. Other options, depending on trim level, include navigation, premium audio, 20-inch wheels, adaptive cruise control and ventilated front seats.

In reviews and ratings, we've concluded that the latest Chevrolet Impala distinguishes itself from other large sedans with sharp styling and a capacious trunk, though it loses points for some flimsy interior plastics, a fussy MyLink interface and middling fuel economy figures. Overall, though, the current Impala is fully worthy of your consideration if you're shopping for a large sedan.

Used Chevrolet Impala Models
The current Chevrolet Impala represents the nameplate's 10th generation, which was introduced in the 2014 model year. Mechanically, it's related to the latest Buick LaCrosse and Cadillac XTS. Compared to the previous Impala, the latest generation is more stylish, with bigger curves, bolder lines and a bit more length. Inside, there's a modern design, higher-quality materials and up-to-date electronics.

The previous, ninth-generation Chevrolet Impala was produced for the 2006-'13 model years. Improvements on this model compared to the previous-generation Impala included new engines, more composed handling, a higher-quality interior and updated styling. Even so, we generally regarded this Impala as pretty forgettable and outclassed by any of its contemporaries.

Impalas of this generation were offered in three main trim levels: entry-level LS, midgrade LT and range-topping LTZ. From 2006-'09, there was also an Impala SS.

Typical features for the LS models included 16-inch wheels, a front bench seat, air-conditioning, full power accessories, a tilt steering wheel, a power driver seat, a single-CD audio system with an MP3 jack, and keyless entry. Moving up to the LT model added alloy wheels and a few more features, while the LTZ included 17-inch (later 18-inch) alloys, heated leather seats and a Bose audio system. The SS came with monochromatic exterior paint, a performance-tuned suspension, 18-inch wheels and a rear spoiler. LS and LT models could be optioned with a front bench seat, which increased passenger capacity to six.

Until 2012, the LS and LT came with a 3.5-liter V6 engine that produced 211 hp. Standard on the LTZ of the same period was a 3.9-liter V6 good for 230 hp. All of these Chevy Impalas came with a four-speed automatic transmission. The Chevy Impala SS model of this period had a 303-hp 5.3-liter V8 and the four-speed auto. For 2012 and 2013, all Impalas received a new 300-hp 3.6-liter V6 and a six-speed automatic transmission. This engine yielded quicker acceleration and better fuel economy to boot.

In reviews at the time, we found that the ninth-generation Impala provided a number of big-sedan perks, including a smooth ride, quiet interior, seating for six, decent crash test ratings and a generously sized trunk. The problem was that the Impala didn't excel in any of these areas and was generally hamstrung by underwhelming performance, bland styling, cheap-looking interior materials and a lack of feature availability. Contemporaries like the Dodge Charger, Hyundai Azera or Toyota Avalon make for better used choices.

The eighth-generation Impala was offered from 2000-'05, marking the resurrection of the Impala as a mainstream offering. There were only minimal changes during its production run. Its basic dimensions are very similar to those of its successor, but it was even less competitive in its class. For this generation, there were two main trim levels -- base and LS. In 2004, Chevy added the SS trim.

The base model was powered by a 3.4-liter V6 engine that produced 180 hp. Stepping up to LS trim got you a 200-hp, 3.8-liter V6. The SS had a supercharged version of the 3.8-liter V6 making 240 hp. Though popular in terms of sales, this Impala did not fare well in reviews conducted by Edmunds.com editors. Noted downsides included bland interior and exterior design, vague steering and a soggy suspension on base and LS models.

Prior to this, there was a short-lived Chevrolet Impala SS. Offered from 1994-'96, it was based on the rear-drive Caprice. The SS featured a 260-hp, 5.7-liter V8 derived from the Corvette, large 17-inch wheels and tires, a sport tuned suspension, a monochromatic exterior (black only in its first year) and many hardware upgrades normally fitted to law enforcement vehicles. Today, the ‘90s Impala SS's have taken on a "collectible" quality.

There are also plenty of Impalas left from earlier decades. Those early Impalas were often America's most popular car, and they still hold significance today. Throughout the 1960s, the Chevy Impala dominated the sales charts, culminating in 1965 when more than 1 million were sold. Though the popularity of smaller, midsize muscle cars slowly ate away at sales of the Impala, it continued to sell in big numbers, registering as the best-selling car in America in 1973. The Impala nameplate languished in the early 1980s, eventually getting dropped in 1986 in favor of the Caprice designation.

User Reviews:

Showing 21 through 30 of 2,036.00
  • Very cheaply built car - very poor quality. - 2006 Chevrolet Impala
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    I bought the 2006 Chevy Impala Ltz recently from a dealership in Iowa. The car had only 33,500 miles on it -- thus I thought that it would be an excellent buy & value for the money. Mechanically the car is fine - the 3.9 L - 6 cylinder engine performs very well. The heater does not work properly . The heater takes forever to kick in & generate warm / hot air -- the heater works fine when driving. The heater does not work when sitting idling in traffic - blows cold air. The rear window defroster does not work at all. The quality of the interior is horrendous -- very cheap. Squeaks, creaks & rattles all over - especially in the dash panel. Very poor craftsmanship

  • Bad Engine - 2006 Chevrolet Impala
    By -

    I bought this car in 2006 and it only has 60,067 miles on it and the engine sezied up. of course it had to it when the warrenty ran out

  • Expen$$$$ive repairs imminent, traded it in - 2006 Chevrolet Impala
    By -

    I purchased a 2006 Impala in 2007. I was originally drawn to its style, power, comfort, very quiet ride, etc. I got a good price for it because it was a former rental. I bought it with 28,000 miles and traded it in at 99,600. In between that time it was pretty reliable. Right after the warranty ran out, I had problems with the steering system popping.I began to notice other problems at 75,000. The paint had the durability of nail polish. The drivers side visor hung down. I never could get the brakes to stop pulsating despite changing rotors. Random warning lights came on. Finally - no heat at idle. Head gaskets. Dealer wanted $1,900 to fix.

  • Never buying another GM vehicle again... - 2005 Chevrolet Impala
    By -

    I bought a 2005 Impala as a program car that year and it had 28K. Its 2011 and now has 106K. Total crapper. While its not a bad car to drive around in the city or highway and has pretty generous space, the reliability has totally put me off GM cars for good. I seem to have at least 1-2 major repairs on it per year and my next big one is coming up like clockwork. Woohoo...water heater pump, power steering pump, now fuel pump have all gone out. The heating system also failed. The transmission has a tendency to slip. The instrument cluster has all reset themselves at random intervals, then gone back to being fine. My husband drives a same year Camry and its night and day more reliable!

  • Not What You Pay For - 2008 Chevrolet Impala
    By -

    I purchased my 2008 Chevy Impala new July 2008. I thought it was a bit pricey coming from a Chevy Pickup, but, needed to get away from high gas prices. This vehicle IS fuel efficient. It is hard to believe that this is a Full Size vehicle. The cab is extremely small for full size. I have two major complaints: #1 The suspension from the factory is junk and they know it. GM will not replace or repair this. I had to spend $1200.00 to fix a manufacturer defect after going through 3 sets of tires in under 40,000 miles. No thanks to GM. #2 The A/C-Heater System is JUNK, once again, GM knows of the problems and they will not repair or replace it. With that, I will NEVER purchase another GM vehicle.

  • So many problems - 2007 Chevrolet Impala
    By -

    I bought this car brand new in 07 it now has 96,000 miles. I have had my key get stuck in the ignition, the car has been stuck in park, my traction controll kept coming on while driving (very dangerous), i have vent acturators that makes i clicking noise for about 3min when you start the car or turn it off or change the setting on the AC. The heater only warms up while moving, my tires ware down about every 20 to 30k miles no mater what type you buy. I currently have a oil leak and transmition leak and now it is real hard to break. I have taken in to break check and they said the pads & fuel are fine. My battery has died 3 times so far. I have had it serviced at 50k & just now.

  • bad deal - 2008 Chevrolet Impala
    By -

    i bought this car brand new and i loved it at first. Then i started to have problems, rear defrost dont shut off, needed a new rack and pinion at 25,000 miles and know at 34,500 miles i need a new ball joint and we had new tires put on the car and they cant do an alignment on the tires because of the way the tires sit on the rims. They have low profile tires and they look nice but they are awful.

  • Not a Bad Ride - 2007 Chevrolet Impala
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    I have had my Impala for about 1 1/2 years. About 2 months ago I noticed the car sounded louder. Well turns out there is a major flaw in the muffler a lot of police vehicles have had the same issue. For the part alone its $800+ dealer only part. You have to get the entire system not just the muffler. Needless to say I have been driving with a loud car since. Should be a recall but GM doesnt want to pay for it. Otherwise I like my Impala a lot- the size is good and the ride is nice.

  • Door Handle Problem - 2010 Chevrolet Impala
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    Rented a 2010 LTZ Impala in Anchorage for a week. Wife caught the skin of her right pinky and fourth finger at the pinch point where the inside door handle pivots when opening the door. Happened twice in 5 days. Not a good design for her. Didnt see the problem on the driver side but then my skin is much thicker.

  • A Legend That Isnt Fully Justified - 1995 Chevrolet Impala
    By -

    My car was the show car at the Philadelphia Intl Auto Show in 1995. I tried to get a discount, but the dealer insisted on the MSRP, which I paid. At the time, I thought it was the best looking 4-door car for sale. In many ways, it still is. And it does turn heads, even today. Since is from the Generals stable, getting parts is easy, and generally cheap. At first, the Comp T/A tires were hard to find, but now you can get MUCH better Kumho tires for less than $80 each. One thing that is unfortunate is that, my car being the "rarest, a 1995 DGGM", you cannot get the paint from the dealer or AutoColor anymore to fill chips. Rear seat room is poor, as are the quality of the interior.

Chevrolet Impala Reviews By Year:
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