2 Star Reviews for Chevrolet Impala

Overview & Reviews

Average Score

4.35/5 Average
2,036 Total Reviews
Model Overview:

When Chevrolet sent the first Impala off the assembly line in 1958, it was meant to be "a prestige car within the reach of the average American citizen." It would seem that the company was successful; six decades on, the Chevrolet Impala has become one of America's most well-known nameplates.

Since the new millennium, the modern Impala has served as Chevrolet's main full-size sedan. While "prestige car" isn't really an apt descriptor anymore, the Impala has offered a roomy interior (with available six-passenger seating) along with strong and increasingly fuel-efficient engines. In our opinion, older, used Impalas from this time period aren't likely going to be the best choice for a large sedan, as they suffer from substandard interior quality and forgettable driving dynamics. But the newest Impala, thanks to its many improvements, is certainly worth considering.

Current Chevrolet Impala
Today's five-passenger Impala starts with a 2.5-liter four-cylinder engine that produces 195 horsepower 187 pound-feet of torque. An optional 3.6-liter V6 makes 305 hp and 264 lb-ft of torque. Both engines are mated to a six-speed automatic transmission that drives the front wheels. Also offered is the mild hybrid Eco model with an "eAssist" powertrain that combines a 182-hp 2.4-liter four-cylinder with a small 15-hp electric motor, providing the best fuel economy of the Impala lineup.

The Impala features LS, LT and LTZ trim levels. Standard feature highlights for the LS include a power-adjustable driver seat, full power accessories, Bluetooth, USB/iPod connectivity and a color display. The LT adds alloy wheels, dual-zone automatic climate control and the MyLink infotainment interface with an 8-inch touchscreen display. Most LT options are bundled into packages and include such items as a sunroof, keyless ignition/entry and extra safety features. The LTZ gets these items as standard, along with leather upholstery. Other options, depending on trim level, include navigation, premium audio, 20-inch wheels, adaptive cruise control and ventilated front seats.

In reviews and ratings, we've concluded that the latest Chevrolet Impala distinguishes itself from other large sedans with sharp styling and a capacious trunk, though it loses points for some flimsy interior plastics, a fussy MyLink interface and middling fuel economy figures. Overall, though, the current Impala is fully worthy of your consideration if you're shopping for a large sedan.

Used Chevrolet Impala Models
The current Chevrolet Impala represents the nameplate's 10th generation, which was introduced in the 2014 model year. Mechanically, it's related to the latest Buick LaCrosse and Cadillac XTS. Compared to the previous Impala, the latest generation is more stylish, with bigger curves, bolder lines and a bit more length. Inside, there's a modern design, higher-quality materials and up-to-date electronics.

The previous, ninth-generation Chevrolet Impala was produced for the 2006-'13 model years. Improvements on this model compared to the previous-generation Impala included new engines, more composed handling, a higher-quality interior and updated styling. Even so, we generally regarded this Impala as pretty forgettable and outclassed by any of its contemporaries.

Impalas of this generation were offered in three main trim levels: entry-level LS, midgrade LT and range-topping LTZ. From 2006-'09, there was also an Impala SS.

Typical features for the LS models included 16-inch wheels, a front bench seat, air-conditioning, full power accessories, a tilt steering wheel, a power driver seat, a single-CD audio system with an MP3 jack, and keyless entry. Moving up to the LT model added alloy wheels and a few more features, while the LTZ included 17-inch (later 18-inch) alloys, heated leather seats and a Bose audio system. The SS came with monochromatic exterior paint, a performance-tuned suspension, 18-inch wheels and a rear spoiler. LS and LT models could be optioned with a front bench seat, which increased passenger capacity to six.

Until 2012, the LS and LT came with a 3.5-liter V6 engine that produced 211 hp. Standard on the LTZ of the same period was a 3.9-liter V6 good for 230 hp. All of these Chevy Impalas came with a four-speed automatic transmission. The Chevy Impala SS model of this period had a 303-hp 5.3-liter V8 and the four-speed auto. For 2012 and 2013, all Impalas received a new 300-hp 3.6-liter V6 and a six-speed automatic transmission. This engine yielded quicker acceleration and better fuel economy to boot.

In reviews at the time, we found that the ninth-generation Impala provided a number of big-sedan perks, including a smooth ride, quiet interior, seating for six, decent crash test ratings and a generously sized trunk. The problem was that the Impala didn't excel in any of these areas and was generally hamstrung by underwhelming performance, bland styling, cheap-looking interior materials and a lack of feature availability. Contemporaries like the Dodge Charger, Hyundai Azera or Toyota Avalon make for better used choices.

The eighth-generation Impala was offered from 2000-'05, marking the resurrection of the Impala as a mainstream offering. There were only minimal changes during its production run. Its basic dimensions are very similar to those of its successor, but it was even less competitive in its class. For this generation, there were two main trim levels -- base and LS. In 2004, Chevy added the SS trim.

The base model was powered by a 3.4-liter V6 engine that produced 180 hp. Stepping up to LS trim got you a 200-hp, 3.8-liter V6. The SS had a supercharged version of the 3.8-liter V6 making 240 hp. Though popular in terms of sales, this Impala did not fare well in reviews conducted by Edmunds.com editors. Noted downsides included bland interior and exterior design, vague steering and a soggy suspension on base and LS models.

Prior to this, there was a short-lived Chevrolet Impala SS. Offered from 1994-'96, it was based on the rear-drive Caprice. The SS featured a 260-hp, 5.7-liter V8 derived from the Corvette, large 17-inch wheels and tires, a sport tuned suspension, a monochromatic exterior (black only in its first year) and many hardware upgrades normally fitted to law enforcement vehicles. Today, the ‘90s Impala SS's have taken on a "collectible" quality.

There are also plenty of Impalas left from earlier decades. Those early Impalas were often America's most popular car, and they still hold significance today. Throughout the 1960s, the Chevy Impala dominated the sales charts, culminating in 1965 when more than 1 million were sold. Though the popularity of smaller, midsize muscle cars slowly ate away at sales of the Impala, it continued to sell in big numbers, registering as the best-selling car in America in 1973. The Impala nameplate languished in the early 1980s, eventually getting dropped in 1986 in favor of the Caprice designation.

User Reviews:

Showing 21 through 30 of 2,036.00
  • Dont learn the hard way - 2009 Chevrolet Impala
    By -

    I would like to think of myself as an educated consumer, and after reading a lot about the Impala, I decided that it was a good mid-price sedan that would suite my needs. The interior is cheaply made, but functional, and the driving experience is less than impressive, but the car feels safe. The problem is with the reliablilty and support from GM. Since I have limited space to write this, Ill sum it up. The car is currently at 25k miles and has had a new torque converter, turbine shaft and valve body in the transmission, a new water pump, and the A/C is beginning to put out warm air. GM support (located overseas) has offered no warranty incentives and has been very dismissive. Buyer Beware

  • Will never own another GM Product - 2007 Chevrolet Impala
    By -

    We bought our Impala new August 2007 with less than 100 miles, after only owning it for 2 years the engine light came on, we phoned the dealer and they told us not to worry about it until it began to flash, and soon after the message board was reading "reduced engine power" and by the end of the weekend it left us stranded. When they finely figured out what was wrong they told us a rodent had set up residence in the wire harness in which the very expensive extended warrenty didnt cover, We fixed it and in less than a year later we are facing the same thing once again, since the GM mechanics have no idea what else to call it they are blaming the rodents. SHAME ON YOU GM! NEVER AGAIN!

  • Worst Car, Absolute Junk - 2008 Chevrolet Impala
    By -

    This is absolutely the worst car I have ever owned, or known anybody to have ever owned, worst mistake of my car buying life letting myself be sold into buying this car. Everything on the car breaks! This car company is paid for in part by my tax dollars and at this point I feel like I have not only been ripped off by GM, but also by the American government. GM needs to take responsibility for its poor product designs whether part of the NEW GM or the OLD GM, recall these cars and give me a refund of absurd amount of money I have had to pay for a poor excuse of a way to get to work and pay my tax dollars to support this country.

  • Worlds nicest piece of junk! - 2009 Chevrolet Impala
    By -

    I have an 09 Impala LT with 78xxx miles on it. Very dissapointed with this car. it has been in the shop for NUMEROUS electrical actuators including two airbag actuators! Bought an extended warranty that even with the 100.00 deductible it has paid for itself probably two or three times over. The car currently has more issues but I just dont have the time. It is very comfortable to drive and has an excellent ride quality. But for a 27,000 dollar car it was poorly made and poorly trimmed. I mean not even a rear cup holder!?! Plus I looked into trading it in on a new car and only offered 8,000 for it and this thing is CLEAN. That is AWEFUL RESALE value!!! Highly do not recommend, sorry

  • Road Noise Anyone??? - 2010 Chevrolet Impala
    By -

    I am a 30 year GM Tech. Bought this pile of junk for my wife 2 years ago and now has 12K on it. We had a death in the family up north and drove the Impala 1100 miles up. Absolutely the loudest road noise I have heard from a New Car ever! Forget the trunk bowtie ornament falling off, the On-Star/XM Antenna flying off the car on the highway, one of the tire pressure sensors went out, and last week the AirBag light came on setting multiple codes. Ask me why GM doesnt want to hear from me!?!?! My wife and I have had it with the car, tried to trade it in for a quieter car and no GM Dealers want to give me more than half what we paid for it on trade. Even with only 12K on it! Calling GM again!!!

  • Just a nightmare - 2004 Chevrolet Impala
    By -

    Where do I start? Bought it with 28K miles in 2006, and sold it for junk last week. Passlock problems, oil in the coolant, gauges that are all over the map. People who seem to know what theyre talking about say the 3.4 engine is the problem...that the other engines are fine. But before dying, my children referred to this car as the Adventuremobile because more often than not a trip in the Impala was an adventure. Stay away from the 3.4 engine!

  • junk from day one - 2008 Chevrolet Impala
    By -

    bought certified pre owned 2008 with 34k miles. 3 months in the ball join and control arm break replaced for free. november hits and snow falls car is uncontrollable in any snow or wet conditions even at 10 mph. 2 times car has flown across highway turning sideways almost crashed both times. i take it and the tires are worn to the medal on the inside of the tread out of pocket 250 for new ones with no explanation of why only the inside was worn down took it back out in the snow and lost it again. dealership has no solution and gm says its not awd thats why. when i could take my 95 turbo supra out and do better. such a pathetic company makes me sick any one else having this problem?

  • Buyer Beware - 2003 Chevrolet Impala
    By -

    Bought my 2003 impala from a reputable dealer with only 41000 miles on it. Originally bought for my wife as a family car, but it has been so unreliable that she wont drive it anymore. It has been absolute trouble since I bought it. First the intake manifold gasket went. Then, the electronics stopped working properly. No signal, no heat control, no air control. All failed at different times. Then the front end started having problems. Tie Rods, Rotors, and now finally today, the steering rack. Completely failed going down the road. Could not power steer at all. I have always been a chevy man, and have lived with typical chevty problems but no more. This is my last car from them.

  • 2009 impala is a nightmare - 2009 Chevrolet Impala
    By -

    I purchased my 2009 impala lt2 in 5-09. It has been a nightmare took it off the lot at 20 miles before i hit a 1000 miles took it back because it wasnt holding air in the tires. And now it has 88,000 miles with going on putting the 13 set of rotors on it. I took gm to court and only receive $3500.00 with warranty on rotors till 100,000 miles but every 3000 to 5000 miles im getting new rotors. my suggestion do not buy. sad part about it gm dont take care of their retirees my whold family works for them and they didnt do anything about it.

  • P Poor car - 2007 Chevrolet Impala
    By -

    Bought the car with 4k miles in 2008. Rear tires gone at 11000 miles. Had no heat at idle. Dealer replaced 1st set of head gaskets at 14000. Got 2nd set at 46000. Ran hot at 55000 miles on the interstate. Intake gasket leaking. Transmission has a hesitation when cold. Then bangs into gear and sometimes chirps the tires. Transmission slips after extended idle. 2 dealerships cant find problem. Many minor problems with interior and exterior. I was a GM technician for many years and have always had a Chevy in the driveway. This is the last one. Impalas are NOT American made. Made in Canada.

Chevrolet Impala Reviews By Year:
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