2 Star Reviews for Chevrolet Impala

Overview & Reviews

Average Score

4.35/5 Average
2,036 Total Reviews
Model Overview:

When Chevrolet sent the first Impala off the assembly line in 1958, it was meant to be "a prestige car within the reach of the average American citizen." It would seem that the company was successful; six decades on, the Chevrolet Impala has become one of America's most well-known nameplates.

Since the new millennium, the modern Impala has served as Chevrolet's main full-size sedan. While "prestige car" isn't really an apt descriptor anymore, the Impala has offered a roomy interior (with available six-passenger seating) along with strong and increasingly fuel-efficient engines. In our opinion, older, used Impalas from this time period aren't likely going to be the best choice for a large sedan, as they suffer from substandard interior quality and forgettable driving dynamics. But the newest Impala, thanks to its many improvements, is certainly worth considering.

Current Chevrolet Impala
Today's five-passenger Impala starts with a 2.5-liter four-cylinder engine that produces 195 horsepower 187 pound-feet of torque. An optional 3.6-liter V6 makes 305 hp and 264 lb-ft of torque. Both engines are mated to a six-speed automatic transmission that drives the front wheels. Also offered is the mild hybrid Eco model with an "eAssist" powertrain that combines a 182-hp 2.4-liter four-cylinder with a small 15-hp electric motor, providing the best fuel economy of the Impala lineup.

The Impala features LS, LT and LTZ trim levels. Standard feature highlights for the LS include a power-adjustable driver seat, full power accessories, Bluetooth, USB/iPod connectivity and a color display. The LT adds alloy wheels, dual-zone automatic climate control and the MyLink infotainment interface with an 8-inch touchscreen display. Most LT options are bundled into packages and include such items as a sunroof, keyless ignition/entry and extra safety features. The LTZ gets these items as standard, along with leather upholstery. Other options, depending on trim level, include navigation, premium audio, 20-inch wheels, adaptive cruise control and ventilated front seats.

In reviews and ratings, we've concluded that the latest Chevrolet Impala distinguishes itself from other large sedans with sharp styling and a capacious trunk, though it loses points for some flimsy interior plastics, a fussy MyLink interface and middling fuel economy figures. Overall, though, the current Impala is fully worthy of your consideration if you're shopping for a large sedan.

Used Chevrolet Impala Models
The current Chevrolet Impala represents the nameplate's 10th generation, which was introduced in the 2014 model year. Mechanically, it's related to the latest Buick LaCrosse and Cadillac XTS. Compared to the previous Impala, the latest generation is more stylish, with bigger curves, bolder lines and a bit more length. Inside, there's a modern design, higher-quality materials and up-to-date electronics.

The previous, ninth-generation Chevrolet Impala was produced for the 2006-'13 model years. Improvements on this model compared to the previous-generation Impala included new engines, more composed handling, a higher-quality interior and updated styling. Even so, we generally regarded this Impala as pretty forgettable and outclassed by any of its contemporaries.

Impalas of this generation were offered in three main trim levels: entry-level LS, midgrade LT and range-topping LTZ. From 2006-'09, there was also an Impala SS.

Typical features for the LS models included 16-inch wheels, a front bench seat, air-conditioning, full power accessories, a tilt steering wheel, a power driver seat, a single-CD audio system with an MP3 jack, and keyless entry. Moving up to the LT model added alloy wheels and a few more features, while the LTZ included 17-inch (later 18-inch) alloys, heated leather seats and a Bose audio system. The SS came with monochromatic exterior paint, a performance-tuned suspension, 18-inch wheels and a rear spoiler. LS and LT models could be optioned with a front bench seat, which increased passenger capacity to six.

Until 2012, the LS and LT came with a 3.5-liter V6 engine that produced 211 hp. Standard on the LTZ of the same period was a 3.9-liter V6 good for 230 hp. All of these Chevy Impalas came with a four-speed automatic transmission. The Chevy Impala SS model of this period had a 303-hp 5.3-liter V8 and the four-speed auto. For 2012 and 2013, all Impalas received a new 300-hp 3.6-liter V6 and a six-speed automatic transmission. This engine yielded quicker acceleration and better fuel economy to boot.

In reviews at the time, we found that the ninth-generation Impala provided a number of big-sedan perks, including a smooth ride, quiet interior, seating for six, decent crash test ratings and a generously sized trunk. The problem was that the Impala didn't excel in any of these areas and was generally hamstrung by underwhelming performance, bland styling, cheap-looking interior materials and a lack of feature availability. Contemporaries like the Dodge Charger, Hyundai Azera or Toyota Avalon make for better used choices.

The eighth-generation Impala was offered from 2000-'05, marking the resurrection of the Impala as a mainstream offering. There were only minimal changes during its production run. Its basic dimensions are very similar to those of its successor, but it was even less competitive in its class. For this generation, there were two main trim levels -- base and LS. In 2004, Chevy added the SS trim.

The base model was powered by a 3.4-liter V6 engine that produced 180 hp. Stepping up to LS trim got you a 200-hp, 3.8-liter V6. The SS had a supercharged version of the 3.8-liter V6 making 240 hp. Though popular in terms of sales, this Impala did not fare well in reviews conducted by Edmunds.com editors. Noted downsides included bland interior and exterior design, vague steering and a soggy suspension on base and LS models.

Prior to this, there was a short-lived Chevrolet Impala SS. Offered from 1994-'96, it was based on the rear-drive Caprice. The SS featured a 260-hp, 5.7-liter V8 derived from the Corvette, large 17-inch wheels and tires, a sport tuned suspension, a monochromatic exterior (black only in its first year) and many hardware upgrades normally fitted to law enforcement vehicles. Today, the ‘90s Impala SS's have taken on a "collectible" quality.

There are also plenty of Impalas left from earlier decades. Those early Impalas were often America's most popular car, and they still hold significance today. Throughout the 1960s, the Chevy Impala dominated the sales charts, culminating in 1965 when more than 1 million were sold. Though the popularity of smaller, midsize muscle cars slowly ate away at sales of the Impala, it continued to sell in big numbers, registering as the best-selling car in America in 1973. The Impala nameplate languished in the early 1980s, eventually getting dropped in 1986 in favor of the Caprice designation.

User Reviews:

Showing 11 through 20 of 2,036.00
  • Run dont walk - 2008 Chevrolet Impala
    By -

    We purchased this car with 50K on it. We now have 80K. Trans jumps from starts, both right side door lock stopped working, rear window connector burned, now head gaskets leaking, and trans lines leaking. Total cost of repairs is 4000.00 dollars. Car in only worth about 8K. Paint finish is poor, Would not purchase another GM vehicle.

  • DO NOT BUY - 2007 Chevrolet Impala
    By -

    Nothing but problems out of this car. Bought it when it has 45k miles and already had to replace Water Pump Transmission Numerous Sensors Muffler AC hoses Power Steering Unit I never will buy another GM car, have to get this car repaired every other week and I cant trade because I have so much negative equity.

  • My bad experience - 2007 Chevrolet Impala
    By -

    We paid 17,000 for this car at only 2 yrs old. It had great performance at first, the lost all its gusto. We were going through tires in the back like crazy and found out later there was a recall. We got into a head on car accident at 70km/hr and NOT 1 airbag went off. We had curtain and front airbags and nothing. Thankfully we walked away. The car was totaled. The other car had all airbags deployed. Contacted chev, got the run around. After research found out some of these cars were sold without air bags. We wanted it investigated but our car was mysteriously crushed 3 days after the accident. Prior to the accident, the whole exhaust system needed replacing, the electrical was going $.

  • Never again - 2006 Chevrolet Impala
    By -

    I made the biggest mistake ever in buying this car. I bought it from someone I didnt know well. He told me it might need brakes. Ok I accept that. I take the car to a delership. It neeed rotars, a tirod end and a new battery. But supposedly nothing serious. I get those issues fixed. I went on vacation with my family a couple hours away from home. Fine all the way up there and during my trip. On my way home. Right before we hit the E-way it starts acting funny. Then it died. I had it towed to a dealership. Turns out it has motor problems like it needs a new engine!!! Because of a crack or something deep inside the motor. I had to have it towed home. 180 miles!!!

  • Never again! - 2010 Chevrolet Impala
    By -

    I will never buy another Chevy again! Recently had the transmission replaced in our Impala which is ridiculous! The servicemen at the transmission shop were shocked that a transmission only three years old had to be replaced. And to think I bought the car figuring it would be a good value boy was I wrong! Should have heeded the warning from the 2001 Chevy Monte Carlo SS that I owned prior to this car it also needed multiple major repairs. No more American cars for me Im going foreign from now on...

  • Don/t buy it. - 2006 Chevrolet Impala
    By -

    I bought this car 2 years ago and I have had to replace the power steering pump twice. Now my transmission is going because it makes a noise and it jerks when I change it from reverse to drive. It is not worth the time, money, or effort. The next vehicle I get I will buy a foreign one. Because for some reason we Americans cant build a good dependable car that is affordable. It is all junk. I had an 01 Mitzsubishi Montero Sport for 4 years and never had problems out of it. the only reason I got rid of it was because it was costing me in gas. I wished I would have just paid for the gas.

  • Bad Experience - 2009 Chevrolet Impala
    By -

    I am a current owner of a 2009 Chevy Impala. I purchased this car 2 1/2 years ago for a high price but I thought I was getting a reliable car that would last me a number of years. A year into owning it the problems began. My car continusely read service traction control, service airbags, and my check engine light was constantly on & off. I took it to 2 different garages and they could not figure out anything. I ended up at the Faulkner Chevy dealer. I ended up paying over $800 to get the air bags replaced, and a harness strap which had a bad connection. I am a young mother of 2 and NOT happy about this. GM does NOTHING to satisfy concerns or complaints

  • My Letter to General Motors Corporation 11/7/2012 - 2007 Chevrolet Impala
    By -

    Bought car new in Nov. 2006, nothing but problems, shouldve know something was wrong when I had to have oil pan gasket reoplaced 2x by 30k mi, after that, window motor, electrical problems, computer that controls windows failed, catalytic con.. before 50k, muffler, trans gears, wire from brakes to shifter 2x, and now the trans at 118k+, the dealersship is willing to cover the cost of the trans repair or replacement all but $500. Yeah to Dealership. I dont feel I should have to pay anything since Ive been knowing there was a problem with the trans bfore warranty expired. I Contacted chevy customer support and they are useless, they are not willing to cover the rest. I will never buy GMC

  • Bad bad car - 2005 Chevrolet Impala
    By -

    My Impala is the most worthless hunk of metal I have ever owned. 05 seems like a bad year for most every car company, but this one is just horrible. It dies at random, the transmission is terrible, it dents SO easily and the AC/Heat AND the fans go out constantly, and those are expensive fixes. I want rid of this headache and Ill never own another older impala again.

  • The worse decision I ever made. - 2006 Chevrolet Impala
    By -

    I bought this car brand new and spent the first 12 months in and out of dealerships to fix, repair, replace, or other wise upgrade something that has broken or been recalled. Since then, I have found out that the brake rotors are smaller then they should be for a car this size, the A/C unit has several issues dealing with the compressor clutch, and blend door actuators (keep a stock of those if you have this car.) The steering is horrible and Ive had multiple issues with the power steering (hoses, rack and pinion, etc.) The transmission will live only to its warrenty and no longer. Be prepared to get a new one after 75,000 miles. It leaks oil like no other car Ive ever driven.

Chevrolet Impala Reviews By Year:
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