3 Star Reviews for Chevrolet Impala

Overview & Reviews

Average Score

4.35/5 Average
2,036 Total Reviews
Model Overview:

When Chevrolet sent the first Impala off the assembly line in 1958, it was meant to be "a prestige car within the reach of the average American citizen." It would seem that the company was successful; six decades on, the Chevrolet Impala has become one of America's most well-known nameplates.

Since the new millennium, the modern Impala has served as Chevrolet's main full-size sedan. While "prestige car" isn't really an apt descriptor anymore, the Impala has offered a roomy interior (with available six-passenger seating) along with strong and increasingly fuel-efficient engines. In our opinion, older, used Impalas from this time period aren't likely going to be the best choice for a large sedan, as they suffer from substandard interior quality and forgettable driving dynamics. But the newest Impala, thanks to its many improvements, is certainly worth considering.

Current Chevrolet Impala
Today's five-passenger Impala starts with a 2.5-liter four-cylinder engine that produces 195 horsepower 187 pound-feet of torque. An optional 3.6-liter V6 makes 305 hp and 264 lb-ft of torque. Both engines are mated to a six-speed automatic transmission that drives the front wheels. Also offered is the mild hybrid Eco model with an "eAssist" powertrain that combines a 182-hp 2.4-liter four-cylinder with a small 15-hp electric motor, providing the best fuel economy of the Impala lineup.

The Impala features LS, LT and LTZ trim levels. Standard feature highlights for the LS include a power-adjustable driver seat, full power accessories, Bluetooth, USB/iPod connectivity and a color display. The LT adds alloy wheels, dual-zone automatic climate control and the MyLink infotainment interface with an 8-inch touchscreen display. Most LT options are bundled into packages and include such items as a sunroof, keyless ignition/entry and extra safety features. The LTZ gets these items as standard, along with leather upholstery. Other options, depending on trim level, include navigation, premium audio, 20-inch wheels, adaptive cruise control and ventilated front seats.

In reviews and ratings, we've concluded that the latest Chevrolet Impala distinguishes itself from other large sedans with sharp styling and a capacious trunk, though it loses points for some flimsy interior plastics, a fussy MyLink interface and middling fuel economy figures. Overall, though, the current Impala is fully worthy of your consideration if you're shopping for a large sedan.

Used Chevrolet Impala Models
The current Chevrolet Impala represents the nameplate's 10th generation, which was introduced in the 2014 model year. Mechanically, it's related to the latest Buick LaCrosse and Cadillac XTS. Compared to the previous Impala, the latest generation is more stylish, with bigger curves, bolder lines and a bit more length. Inside, there's a modern design, higher-quality materials and up-to-date electronics.

The previous, ninth-generation Chevrolet Impala was produced for the 2006-'13 model years. Improvements on this model compared to the previous-generation Impala included new engines, more composed handling, a higher-quality interior and updated styling. Even so, we generally regarded this Impala as pretty forgettable and outclassed by any of its contemporaries.

Impalas of this generation were offered in three main trim levels: entry-level LS, midgrade LT and range-topping LTZ. From 2006-'09, there was also an Impala SS.

Typical features for the LS models included 16-inch wheels, a front bench seat, air-conditioning, full power accessories, a tilt steering wheel, a power driver seat, a single-CD audio system with an MP3 jack, and keyless entry. Moving up to the LT model added alloy wheels and a few more features, while the LTZ included 17-inch (later 18-inch) alloys, heated leather seats and a Bose audio system. The SS came with monochromatic exterior paint, a performance-tuned suspension, 18-inch wheels and a rear spoiler. LS and LT models could be optioned with a front bench seat, which increased passenger capacity to six.

Until 2012, the LS and LT came with a 3.5-liter V6 engine that produced 211 hp. Standard on the LTZ of the same period was a 3.9-liter V6 good for 230 hp. All of these Chevy Impalas came with a four-speed automatic transmission. The Chevy Impala SS model of this period had a 303-hp 5.3-liter V8 and the four-speed auto. For 2012 and 2013, all Impalas received a new 300-hp 3.6-liter V6 and a six-speed automatic transmission. This engine yielded quicker acceleration and better fuel economy to boot.

In reviews at the time, we found that the ninth-generation Impala provided a number of big-sedan perks, including a smooth ride, quiet interior, seating for six, decent crash test ratings and a generously sized trunk. The problem was that the Impala didn't excel in any of these areas and was generally hamstrung by underwhelming performance, bland styling, cheap-looking interior materials and a lack of feature availability. Contemporaries like the Dodge Charger, Hyundai Azera or Toyota Avalon make for better used choices.

The eighth-generation Impala was offered from 2000-'05, marking the resurrection of the Impala as a mainstream offering. There were only minimal changes during its production run. Its basic dimensions are very similar to those of its successor, but it was even less competitive in its class. For this generation, there were two main trim levels -- base and LS. In 2004, Chevy added the SS trim.

The base model was powered by a 3.4-liter V6 engine that produced 180 hp. Stepping up to LS trim got you a 200-hp, 3.8-liter V6. The SS had a supercharged version of the 3.8-liter V6 making 240 hp. Though popular in terms of sales, this Impala did not fare well in reviews conducted by Edmunds.com editors. Noted downsides included bland interior and exterior design, vague steering and a soggy suspension on base and LS models.

Prior to this, there was a short-lived Chevrolet Impala SS. Offered from 1994-'96, it was based on the rear-drive Caprice. The SS featured a 260-hp, 5.7-liter V8 derived from the Corvette, large 17-inch wheels and tires, a sport tuned suspension, a monochromatic exterior (black only in its first year) and many hardware upgrades normally fitted to law enforcement vehicles. Today, the ‘90s Impala SS's have taken on a "collectible" quality.

There are also plenty of Impalas left from earlier decades. Those early Impalas were often America's most popular car, and they still hold significance today. Throughout the 1960s, the Chevy Impala dominated the sales charts, culminating in 1965 when more than 1 million were sold. Though the popularity of smaller, midsize muscle cars slowly ate away at sales of the Impala, it continued to sell in big numbers, registering as the best-selling car in America in 1973. The Impala nameplate languished in the early 1980s, eventually getting dropped in 1986 in favor of the Caprice designation.

User Reviews:

Showing 121 through 130 of 2,036.00
  • Honda/Toyota may be worth it - 2001 Chevrolet Impala
    By -

    Be wary of this car. Warrant work will regularly take place and yes, a couple weeks out of warranty soemthing that would never break on a Honda or Toyota will break or require service. Depreciates like a rock. Nice car in form but not in function due to quality issues. Most Impalas (and GMs) have awful Brakes. Problems to expect: Steering, Alignment, Tie Rods, Brakes, AC, Electrical, Computer, Transmission, etc...... I had an Accord before this and it was problem free (only oil changes) for the nearly 50K Miles I had it. I will get a Honda/Toyota and never look back.

  • OK car, poor mileage, uncomfortable... - 2004 Chevrolet Impala
    By -

    The seat is very uncomfortable. There is no lumbar support and I could not recommend this car for long trips. The seat only adjusts two ways: front-to- back and seat-back angle adjustment. The road noise and tire whine were very quiet, even at speeds around 75 mph. Ride quality was acceptable, although many small bumps on the highway that other cars had no trouble with caused the Impalas steering wheel to jerk and jitter. There was ample trunk space and rear seat storage space for my equipment. After a quick trip to the gas station the gas milage was a measly 18 mpg, absolutely HORRIBLE for 100% highway driving.

  • Buyer Beware - 2000 Chevrolet Impala
    By -

    Loved the style and comfort. Had Tranny problems and seals blew at 26,000 miles constant problems with electrical (windows, blower motor, wiper arms) Manifold gasket leaks- finally traded in at 45,000 for a Ford Explorer-No more GM for me!

  • high maintenence vehicle - 2001 Chevrolet Impala
    By -

    Great car till it hits 60K then get out your check book. So far the front brakes have been changed twice, fuel injectors serviced,front end makes awful klunking noise, steering wheel squeeks, catalytic converter changed, computer repaired, ignition repaired, spark plug wires changed and the list goes on and on and on!!!!!!!!

  • Not impressed - 2016 Chevrolet Impala
    By -

    Car looked great on the lot and it was a certified pre-owned with a good warranty and only 8,000 miles for almost 15k below the new car cost. Thats where the "wow" wore off. The Impala rides too harsh and unsettled for the flagship of the Chevy lineup and twin to the Buick lacrosse and Caddy XTS. Getting in and out literally bruises my hip because the seat belt has a hard piece sticking out at the side of the seat. I keep turning the radio off and every time I get back in the car its on again. The a/c automatically lowers everytime you make or receive a phone call, even if its 100 degrees outside. The autostop function is a nuisance because the car bucks and jumps at every stop light/stop sign and I doubt its really saving that much fuel. Some of the interior bits are cheapy/flimsy. I have the upgraded LT and it has fabric/plastic seats, the Chysler 300 costs the same and gives you real leather and a V6 that gets about the same mpgs as Impalas 4 cylinder??? I think I made a mistake. The Impala also sits way to low, I keep scraping up the front end. Im just not impressed.

  • hate to love it - 2000 Chevrolet Impala
    By -

    I loved the Impala. Fell in love with the new model when it was released in October of 1999. I was so excited when I purchased my used 2000 model. I have not had anything but problems with it since. If the message center doesnt drive you crazy (which it will) the un- ending repairs will. I have talked with other dealership service areas and they have said theyve seen Impalas with consistent problems. I loved my car, right into bankruptcy. Buyer beware.

  • Good Experience Turns Sour - 2002 Chevrolet Impala
    By -

    My car performed great until around 17,000 miles. Heater core cracked and soaked my passenger carpet with coolant. A number of rattles have developed. Bad odor coming from vents required the dealership to install a special blower fan (aparently there is a GM bulletin on this issue so it is not unique to me). Ride is bouncy. Road/tire notice is too extensive for a vehicle in this price range.

  • Needs some tweaking, but could be awesome! - 2007 Chevrolet Impala
    By -

    Expected better mileage on the highway. Window sticker shows 27, not even getting 20 as of right now. Engine wants to stall at stop lights with air on max. Water gets inside door frame when washing car, have to dry out inside of door frame. Sometimes theres lifter or valve rattling. Too much power for a front wheel drive vehicle, can get away on you if not careful.

  • Poor Performance Impala - 2001 Chevrolet Impala
    By -

    When my husband and I found out we were expecting our first child, we decided to purchase an Impala LS for reliability. What a poor choice we made. It had to be towed for problems twice within the first six months, and it has been nothing but trouble ever since. Both the coolant system and the electronic system had multiple problems. Chevrolet has not stood behind the product at all. This is my first and last Chevrolet.

  • going back 2 foreign - 2000 Chevrolet Impala
    By -

    Ive been driving my 2000 Impala for 3 years now and Im less than satisfied. Ive had continuous problems with the Coolant-leaks and sensor related. In cold weather it often barely starts & sounds like its 10 yrs old instead of 3. Interior is cheap looking. It seems there is always a warning light coming on. Paid 7K less for my wifes Civic which ran for 8 years without any problems. GM has lost me. Im going back to Honda with my next car.

Chevrolet Impala Reviews By Year:
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