3 Star Reviews for Chevrolet Impala

Overview & Reviews

Average Score

4.35/5 Average
2,036 Total Reviews
Model Overview:

When Chevrolet sent the first Impala off the assembly line in 1958, it was meant to be "a prestige car within the reach of the average American citizen." It would seem that the company was successful; six decades on, the Chevrolet Impala has become one of America's most well-known nameplates.

Since the new millennium, the modern Impala has served as Chevrolet's main full-size sedan. While "prestige car" isn't really an apt descriptor anymore, the Impala has offered a roomy interior (with available six-passenger seating) along with strong and increasingly fuel-efficient engines. In our opinion, older, used Impalas from this time period aren't likely going to be the best choice for a large sedan, as they suffer from substandard interior quality and forgettable driving dynamics. But the newest Impala, thanks to its many improvements, is certainly worth considering.

Current Chevrolet Impala
Today's five-passenger Impala starts with a 2.5-liter four-cylinder engine that produces 195 horsepower 187 pound-feet of torque. An optional 3.6-liter V6 makes 305 hp and 264 lb-ft of torque. Both engines are mated to a six-speed automatic transmission that drives the front wheels. Also offered is the mild hybrid Eco model with an "eAssist" powertrain that combines a 182-hp 2.4-liter four-cylinder with a small 15-hp electric motor, providing the best fuel economy of the Impala lineup.

The Impala features LS, LT and LTZ trim levels. Standard feature highlights for the LS include a power-adjustable driver seat, full power accessories, Bluetooth, USB/iPod connectivity and a color display. The LT adds alloy wheels, dual-zone automatic climate control and the MyLink infotainment interface with an 8-inch touchscreen display. Most LT options are bundled into packages and include such items as a sunroof, keyless ignition/entry and extra safety features. The LTZ gets these items as standard, along with leather upholstery. Other options, depending on trim level, include navigation, premium audio, 20-inch wheels, adaptive cruise control and ventilated front seats.

In reviews and ratings, we've concluded that the latest Chevrolet Impala distinguishes itself from other large sedans with sharp styling and a capacious trunk, though it loses points for some flimsy interior plastics, a fussy MyLink interface and middling fuel economy figures. Overall, though, the current Impala is fully worthy of your consideration if you're shopping for a large sedan.

Used Chevrolet Impala Models
The current Chevrolet Impala represents the nameplate's 10th generation, which was introduced in the 2014 model year. Mechanically, it's related to the latest Buick LaCrosse and Cadillac XTS. Compared to the previous Impala, the latest generation is more stylish, with bigger curves, bolder lines and a bit more length. Inside, there's a modern design, higher-quality materials and up-to-date electronics.

The previous, ninth-generation Chevrolet Impala was produced for the 2006-'13 model years. Improvements on this model compared to the previous-generation Impala included new engines, more composed handling, a higher-quality interior and updated styling. Even so, we generally regarded this Impala as pretty forgettable and outclassed by any of its contemporaries.

Impalas of this generation were offered in three main trim levels: entry-level LS, midgrade LT and range-topping LTZ. From 2006-'09, there was also an Impala SS.

Typical features for the LS models included 16-inch wheels, a front bench seat, air-conditioning, full power accessories, a tilt steering wheel, a power driver seat, a single-CD audio system with an MP3 jack, and keyless entry. Moving up to the LT model added alloy wheels and a few more features, while the LTZ included 17-inch (later 18-inch) alloys, heated leather seats and a Bose audio system. The SS came with monochromatic exterior paint, a performance-tuned suspension, 18-inch wheels and a rear spoiler. LS and LT models could be optioned with a front bench seat, which increased passenger capacity to six.

Until 2012, the LS and LT came with a 3.5-liter V6 engine that produced 211 hp. Standard on the LTZ of the same period was a 3.9-liter V6 good for 230 hp. All of these Chevy Impalas came with a four-speed automatic transmission. The Chevy Impala SS model of this period had a 303-hp 5.3-liter V8 and the four-speed auto. For 2012 and 2013, all Impalas received a new 300-hp 3.6-liter V6 and a six-speed automatic transmission. This engine yielded quicker acceleration and better fuel economy to boot.

In reviews at the time, we found that the ninth-generation Impala provided a number of big-sedan perks, including a smooth ride, quiet interior, seating for six, decent crash test ratings and a generously sized trunk. The problem was that the Impala didn't excel in any of these areas and was generally hamstrung by underwhelming performance, bland styling, cheap-looking interior materials and a lack of feature availability. Contemporaries like the Dodge Charger, Hyundai Azera or Toyota Avalon make for better used choices.

The eighth-generation Impala was offered from 2000-'05, marking the resurrection of the Impala as a mainstream offering. There were only minimal changes during its production run. Its basic dimensions are very similar to those of its successor, but it was even less competitive in its class. For this generation, there were two main trim levels -- base and LS. In 2004, Chevy added the SS trim.

The base model was powered by a 3.4-liter V6 engine that produced 180 hp. Stepping up to LS trim got you a 200-hp, 3.8-liter V6. The SS had a supercharged version of the 3.8-liter V6 making 240 hp. Though popular in terms of sales, this Impala did not fare well in reviews conducted by Edmunds.com editors. Noted downsides included bland interior and exterior design, vague steering and a soggy suspension on base and LS models.

Prior to this, there was a short-lived Chevrolet Impala SS. Offered from 1994-'96, it was based on the rear-drive Caprice. The SS featured a 260-hp, 5.7-liter V8 derived from the Corvette, large 17-inch wheels and tires, a sport tuned suspension, a monochromatic exterior (black only in its first year) and many hardware upgrades normally fitted to law enforcement vehicles. Today, the ‘90s Impala SS's have taken on a "collectible" quality.

There are also plenty of Impalas left from earlier decades. Those early Impalas were often America's most popular car, and they still hold significance today. Throughout the 1960s, the Chevy Impala dominated the sales charts, culminating in 1965 when more than 1 million were sold. Though the popularity of smaller, midsize muscle cars slowly ate away at sales of the Impala, it continued to sell in big numbers, registering as the best-selling car in America in 1973. The Impala nameplate languished in the early 1980s, eventually getting dropped in 1986 in favor of the Caprice designation.

User Reviews:

Showing 1 through 10 of 2,036.00
  • 2008 Impala LS - 2008 Chevrolet Impala
    By -

    I bought this car used abt 3.5 years ago. lock actuators had to be replaced. I know have 200000 miles on it and its been a pretty reliable vehicle. I only wish GM wouldve gotten the kinks out of the motor and transmission.

  • not sure about this, looking at dumping car - 2015 Chevrolet Impala
    By -

    be wary of GM, thats all I have to say... Brand new car bought 2 months ago and leaves me stranded in the middle of nowhere. Engine just lost all power and died. lost powersteering and braking ability. I thought GM had fixed these issues with making cars that kill years ago around the recession??? Typical GM. Should have known better!!!!!! Car looks and drives like a dream, when it isnt breaking down like a nightmare. Wouldnt keep after warranty is over. I need better dependability.

  • Good Cruiser But Disappointed With Chevys Gearing - 2012 Chevrolet Impala
    By -

    The interior is cheap yes. But so are other cars. I can look past that due to the car being reliable. One thing I did notice is the transmission. I like that it cruises at 2k at 80. But for one, it hesitates and gear hunts. I also believe the gears to be too tall. Of course it is a huge improvement over the old impala with the 4 speed. But usually in a v6 you should not have to even cross 2.5 rpms on the tachometer before going to second gear. This car takes off like a four cylinder on an incline, and it is not lively until higher speeds are achieved. It is not bad but not good. Hopefully the newer ones are better

  • bad trans - 2012 Chevrolet Impala
    By -

    car is very unresponsive when you take off, hesitates to move. I thought it was just the trans but even the electronics such as fan controls are sluggish. took it in, they say its ok . if all impalas are like this & it keeps getting good reviews what does it say about buyer revues. The car would be car of the year if it wasnt for the 6 speed trans & heating controls, who ever passed that should be fired

  • Regret buying this car!!! - 2008 Chevrolet Impala
    By -

    Bought my impala used from carmax. Bought it with 29k on it in 2011 since buying it i have had to replace transmission with 42k then front and rear head gaskets before the 50k manufacturer warranty was up. Since then used the carmax warranty to get the rear window defrost wiring replaced. The warrantys are all up, scared to see what is next. Granted i feel lucky compared to some of the issues people have had to done to their impala. Still have issues with the cd player, driver seat doesnt go up and down like it should. Wont buy another chevy car again.

  • First time owner of Impala - 2009 Chevrolet Impala
    By -

    a friend who has a impala just like mind was having some issues with her car. on this edmunds.com site when i was reading some reviews about other people who had similiar issues with there impala.I was surprised to read the reviews..I purchased my impala in 2011 and one month later when driving home from work the check engine light, service traction control light, ABS light, service airbags light, and tire gage light all came on at the same time..needless to say i did not know what was going on. before I could get it into the shop the next day i was exiting the ramp to enter the freeway when suddenly the car accelerated on its own and slammed me into a brick wall.

  • The Good, the Bad, and the Ugly - 2007 Chevrolet Impala
    By -

    The Good: Split bench seat with column shift lever, comfortable suspension, generally good driver visibility, huge trunk. The Bad: Large blind spots at C pillars. The Ugly: 1) Tire pressure monitor / key fob / antenna took 3 tries to fix under recall in first few months. 2) Problem in steering column fixed under recall in first year. 3) Power steering pump failed at 30,000 4) Water pump failed at 35,000 5) Part of wiring harness burned up at 45,000 6) Now at 50,000 fuel pump noisy, a/c/heater blower not working properly, motor mounts broken, and transmission slipping. All these major problems despite adhering to the "severe use" maintenance schedule.

  • Wont buy another GM vehicle. - 2008 Chevrolet Impala
    By -

    Car was my first new one in over 30 years. Bought new against my usual practice of buying used. This car has the worst blind spots of any vehicle I have ever driven, including my pickup truck with a bed cap on it. I have 73k on it now and have already had to replace all four rotors once, had the bottoms of the front doors and right rear fender in the shop for rust work (under warranty) and now my AC compressor is broken ... in the middle of January of all times. Also, my stereo has never worked properly and only plays music through the rear speakers 99% of the time.I think I will trade it in while it has the most trade-in value and try a foreign car or another Ford product.

  • Stiff and Uncomfortable Ride - 2014 Chevrolet Impala
    By -

    Pros: - Great exterior design - Great interior design - Got all the little things right Cons: - Got the most important thing wrong: the ride is terribly uncomfortable. Extremely stiff ride. Feel every bump and road imperfection in the car. Enough to make me hate getting in the car to drive anywhere. Also feel much more engine vibration through steering wheel, frame, and seat than I would expect from this level of car. There is enough vibration to give me headaches on my commute to and from work. Dealership says it is normal for the car and thinks it rides smoothly. If thats GMs definition of a smooth ride, then it is time to look elsewhere.

  • 2005 Impala - 2005 Chevrolet Impala
    By -

    I purchased the extended warranty which gave me coverage to 60,000 miles. I loved this car until the problems began. I have replaced tie rods which failed just out of warranty. My biggest problem has been whenever there is a hard, fast rain, the front floor passenger floor fills with water. It happened at least half a dozen times. My dealer said they could do nothing since there was no water when they looked at it. After my warranty expired, my speakers stopped working. The radio is fine, but no sound. There is also no dinging sound for low fuel... Now, at 95,000 miles, my transmission is slipping. Ive been told it could be just clogged fuel line. Dont know what to buy next.

Chevrolet Impala Reviews By Year:
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