1 Star Reviews for Chevrolet Impala

Overview & Reviews

Average Score

4.35/5 Average
2,036 Total Reviews
Model Overview:

When Chevrolet sent the first Impala off the assembly line in 1958, it was meant to be "a prestige car within the reach of the average American citizen." It would seem that the company was successful; six decades on, the Chevrolet Impala has become one of America's most well-known nameplates.

Since the new millennium, the modern Impala has served as Chevrolet's main full-size sedan. While "prestige car" isn't really an apt descriptor anymore, the Impala has offered a roomy interior (with available six-passenger seating) along with strong and increasingly fuel-efficient engines. In our opinion, older, used Impalas from this time period aren't likely going to be the best choice for a large sedan, as they suffer from substandard interior quality and forgettable driving dynamics. But the newest Impala, thanks to its many improvements, is certainly worth considering.

Current Chevrolet Impala
Today's five-passenger Impala starts with a 2.5-liter four-cylinder engine that produces 195 horsepower 187 pound-feet of torque. An optional 3.6-liter V6 makes 305 hp and 264 lb-ft of torque. Both engines are mated to a six-speed automatic transmission that drives the front wheels. Also offered is the mild hybrid Eco model with an "eAssist" powertrain that combines a 182-hp 2.4-liter four-cylinder with a small 15-hp electric motor, providing the best fuel economy of the Impala lineup.

The Impala features LS, LT and LTZ trim levels. Standard feature highlights for the LS include a power-adjustable driver seat, full power accessories, Bluetooth, USB/iPod connectivity and a color display. The LT adds alloy wheels, dual-zone automatic climate control and the MyLink infotainment interface with an 8-inch touchscreen display. Most LT options are bundled into packages and include such items as a sunroof, keyless ignition/entry and extra safety features. The LTZ gets these items as standard, along with leather upholstery. Other options, depending on trim level, include navigation, premium audio, 20-inch wheels, adaptive cruise control and ventilated front seats.

In reviews and ratings, we've concluded that the latest Chevrolet Impala distinguishes itself from other large sedans with sharp styling and a capacious trunk, though it loses points for some flimsy interior plastics, a fussy MyLink interface and middling fuel economy figures. Overall, though, the current Impala is fully worthy of your consideration if you're shopping for a large sedan.

Used Chevrolet Impala Models
The current Chevrolet Impala represents the nameplate's 10th generation, which was introduced in the 2014 model year. Mechanically, it's related to the latest Buick LaCrosse and Cadillac XTS. Compared to the previous Impala, the latest generation is more stylish, with bigger curves, bolder lines and a bit more length. Inside, there's a modern design, higher-quality materials and up-to-date electronics.

The previous, ninth-generation Chevrolet Impala was produced for the 2006-'13 model years. Improvements on this model compared to the previous-generation Impala included new engines, more composed handling, a higher-quality interior and updated styling. Even so, we generally regarded this Impala as pretty forgettable and outclassed by any of its contemporaries.

Impalas of this generation were offered in three main trim levels: entry-level LS, midgrade LT and range-topping LTZ. From 2006-'09, there was also an Impala SS.

Typical features for the LS models included 16-inch wheels, a front bench seat, air-conditioning, full power accessories, a tilt steering wheel, a power driver seat, a single-CD audio system with an MP3 jack, and keyless entry. Moving up to the LT model added alloy wheels and a few more features, while the LTZ included 17-inch (later 18-inch) alloys, heated leather seats and a Bose audio system. The SS came with monochromatic exterior paint, a performance-tuned suspension, 18-inch wheels and a rear spoiler. LS and LT models could be optioned with a front bench seat, which increased passenger capacity to six.

Until 2012, the LS and LT came with a 3.5-liter V6 engine that produced 211 hp. Standard on the LTZ of the same period was a 3.9-liter V6 good for 230 hp. All of these Chevy Impalas came with a four-speed automatic transmission. The Chevy Impala SS model of this period had a 303-hp 5.3-liter V8 and the four-speed auto. For 2012 and 2013, all Impalas received a new 300-hp 3.6-liter V6 and a six-speed automatic transmission. This engine yielded quicker acceleration and better fuel economy to boot.

In reviews at the time, we found that the ninth-generation Impala provided a number of big-sedan perks, including a smooth ride, quiet interior, seating for six, decent crash test ratings and a generously sized trunk. The problem was that the Impala didn't excel in any of these areas and was generally hamstrung by underwhelming performance, bland styling, cheap-looking interior materials and a lack of feature availability. Contemporaries like the Dodge Charger, Hyundai Azera or Toyota Avalon make for better used choices.

The eighth-generation Impala was offered from 2000-'05, marking the resurrection of the Impala as a mainstream offering. There were only minimal changes during its production run. Its basic dimensions are very similar to those of its successor, but it was even less competitive in its class. For this generation, there were two main trim levels -- base and LS. In 2004, Chevy added the SS trim.

The base model was powered by a 3.4-liter V6 engine that produced 180 hp. Stepping up to LS trim got you a 200-hp, 3.8-liter V6. The SS had a supercharged version of the 3.8-liter V6 making 240 hp. Though popular in terms of sales, this Impala did not fare well in reviews conducted by Edmunds.com editors. Noted downsides included bland interior and exterior design, vague steering and a soggy suspension on base and LS models.

Prior to this, there was a short-lived Chevrolet Impala SS. Offered from 1994-'96, it was based on the rear-drive Caprice. The SS featured a 260-hp, 5.7-liter V8 derived from the Corvette, large 17-inch wheels and tires, a sport tuned suspension, a monochromatic exterior (black only in its first year) and many hardware upgrades normally fitted to law enforcement vehicles. Today, the ‘90s Impala SS's have taken on a "collectible" quality.

There are also plenty of Impalas left from earlier decades. Those early Impalas were often America's most popular car, and they still hold significance today. Throughout the 1960s, the Chevy Impala dominated the sales charts, culminating in 1965 when more than 1 million were sold. Though the popularity of smaller, midsize muscle cars slowly ate away at sales of the Impala, it continued to sell in big numbers, registering as the best-selling car in America in 1973. The Impala nameplate languished in the early 1980s, eventually getting dropped in 1986 in favor of the Caprice designation.

User Reviews:

Showing 1 through 10 of 2,036.00
  • Transmission - 2010 Chevrolet Impala
    By -

    I purchased my car in July 2011. Six months after I had to get evaporated canister repaired. June 2013 car stopped in traffic, it wouldnt accelerate. Had it towed to dealer they said transmission needed to be repaired. GM covered the cost of repair. April 2014, car stopped again in traffic. I had it towed back to dealer. They said transmission problem again. This time warranty was expired. I called GM and they assisted with half the cost. November 2015 car stopped in traffic again. I had car towed to dealer. Transmission again and this time they say it needs to be replaced. As of right now Im battling with dealer and GM.

  • Stay away from this vehicle - 2008 Chevrolet Impala
    By -

    A nice looking vehicle, very comfortable, lots of storage space, rear seats will not fold down all the way making that feature almost useless. Spent over $5,000 in repair work, Including transmission work, before the car had 60 thousand miles on it. I am extremely disappointed with this vehicle having now dumped over $23,000 in a car that I bought used with 17000 miles on it. I shudder to think what is next. Two other GM vehicles in the past had their motors go bad not due to anything I did. Will not be buying another GM vehicle.

  • Run, run, run....away from buying this car. - 2008 Chevrolet Impala
    By -

    Our 2008 Impala has less than 80,000 miles on it, for a seven year old car that is low mileage........right now its undergoing almost $3,000 of repairs. Our mechanic said that hes never seen a vehicle with so few miles have such problems. And of course, one of the problems seems to be another infamous GM defect........an anti-freeze leak. I Googled it and there are A LOT of complaints about that problem. Also has severe paint "crazing" on the black trim/paint by the windows. Started very shortly after purchase. I complained to GM, was told that "its not a safety issue" so basically they were saying "tough &%*$". Wont EVER buy another GM.

  • Lots of issues! - 2007 Chevrolet Impala
    By -

    Transmission sucks! Oil consumption! Horrible handling in rain and snow! Lots of vibration and road noise! Clunking in front end! Eats brakes! Very disappointed with this vehicle!

  • Another piece of GM junk - 2005 Chevrolet Impala
    By -

    I bought this car in 2011 with 54k miles on it. I now have ~78k and it has just been one problem after another since day one. Huge lack of power, stopping on a slight incline on the road would cause me to roll backward when releasing the brake. Transmission jumps and skips. Cant get it to start 85% of the time. Fuel regulator began spitting out gasoline at 60k ($180 fix). Tie rods are crap. Wiper motor is seized. Heat randomly shuts on and off.

  • Waste of Money - 2005 Chevrolet Impala
    By -

    I bought this car in 2007. It was 2005 and had 14k what a deal I thought. At 50k I had to replace the motor. It had an issue that the dealer stated *Never happens* now at 115k the car needs a new transmission and will not pass emissions. I still owe a years payments on this car. I contacted GM, they apparently do not care that they make crap! Every year I owned this pile I have dumped too much money into it. Engine, suspension, exhaust, tie rod ends, not to mention the regular maintenance. If I could go back I would have bought the Dodge instead. Never will I waste money on a GM vehicle.

  • What Idiot Re-Designed this [violative content deleted] - 2009 Chevrolet Impala
    By -

    My dad has a 2005 Impala, with a V-6. It gets better gas mileage than the 2009, has more head room, has more shoulder room, more room through out the vehicle, I can clean the windshield in his, but this piece of junk. The rook line is lower, I bump my head while driving, entering or exiting the vehicle on the door seal area. I am only 6ft tall. With the stupid roof line being lower, objects, people and vehicles disappear behind the center review mirror when corenering.

  • $$$$ BIG TIME LEMON $$$$ - 2005 Chevrolet Impala
    By -

    This car has been a nightmare since I bought it. The transmission slipped the first day I had it. I had a to replace the converter, thermostat (5 times), had the entire system flushed over 50 times, and the blower motor resistor 2 times, not including the water pump, and O2 sensor. It is pretty bad that the car is constantly overheating, with no heat in the car. When the blower motor resistor goes you have to disconnect the battery because their is no other way to turn off the fan. It will continue to blow even if the key is out. It will not stop even after hours.

  • Dont buy an Impala! - 2006 Chevrolet Impala
    By -

    This is the worst car I have ever owned. Nonstop problems I dont care if it has warranty or not. Major electrical problems, rear defroster does not work. Have to unplug the radio fuse and plug it back in to have it work. Lights dim while driving. Power Steering problems, heat problems front suspension problems. Even the gas cap does not work. I will never buy another GM product and tell everyone I can about it!

  • This Car is Junk - 2003 Chevrolet Impala
    By -

    Please do not buy this car. GM has gotten so bad, everything they put out is junk. bought the car with 80K, and put 25K on in the last 2 years. replaced brakes and rotors, no biggie, that was easy. car hit 100K and dash board lights lit up like a Christmas tree. ABS and Trac Control Failed, module failed, repalcement cost $2,700 for parts. So that hasnt been done, no more trac control or ABS for me. Had the headlights go out once on a sharp curve, that was nice. the radio light flashed at me, which is a pain at night. in the day you cant read the odometer or radio lights. now the AC blower motor doesnt work all the time. have to shut the car off and restart. this car is junk.

Chevrolet Impala Reviews By Year:
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