Infiniti QX60 Research & Reviews

Overview & Reviews

Average Score

3.84/5 Average
54 Total Reviews

User Reviews:

Showing 1 through 10 of 54.00
  • This one is a keeper - 2015 Infiniti QX60
    By -

    We bought our QX60 2 months ago and have truly enjoyed this car. This is the perfect travel vehicle...very comfortable on our frequent 720 mile round trips to our second home. We really love this car after an accident on the interstate yesterday with an 18 wheeler. The tractor trailer lost control when the driver locked his brakes and he slid sideways into us at 60 MPH. My husband said the Infiniti was steady, rock solid and he was able to maintain control until we got away from the tractor trailer,and come to a safe stop. The whole right side of the QX60 will need to be replaced, but we are all OK. Love my QX60!

  • Constant creaking and rattling - 2014 Infiniti QX60
    By -

    I bought this car about a year back. It's music system and navigation stopped and had to be replaced twice. It constantly has rattling and creaking noise. I have taken it back to the dealership about 10 times and they have not been able to fix it. I recorded the noise on my phone and sent it to them and they have still not been able to fix it. It is such a pain. I will not recommend anyone buy this vehicle. I have reached out to consumer affairs and hope they will be able to address this issue.

  • Excellent vehicle if you can live with rattles - 2014 Infiniti QX60
    By -

    Our QX60 is a great all-around vehicle. It has excellent rear cargo storage, the seats are comfortable, and fuel economy is very good for this segment. We would be completely satisfied except for one major flaw- rattles are abound in every corner of the vehicle. Within about 1,000 miles, the doors started rattling. Soon thereafter, the dash started rattling in multiple locations. We love so much about this vehicle, but the rattles are such a daily annoyance that this will likely be our last Infiniti. Such a disappointment for an otherwise excellent vehicle.

  • Lexus RX with 3rd row (now with sport package) - 2016 Infiniti QX60
    By -

    Luxury, quiet interior (much better then plain Acura MDX), roomy driver/passenger seats (unlike cocoon in Audi Q7), roomy 3rd row (unlike Q7 or Volvo XC90), made in USA (unlike Q7 (Slovakia) or Volvo XC90), softer ride then in harsh XC90/Q7

  • Versatilely, Reliability, Comfort & Value - 2017 Infiniti QX60
    By -

    Exciting, it is not. BUT the QX60 does everything smoothly and very well. Perhaps I am alone, but I really like the CVT in this vehicle. I waited for the 2017 model, which upgraded the HP +30, the Torque +20 and slightly improved the handling.. Adult passengers love the rear seat. This entire class of SUVs is so extremely competitive, it is hard to go wrong with any of them. I took it easy on the options and ended up with a sticker price of $53,000. Shop different Infiniti dealers for lease pricing.

  • Worst car ever!! And worst Customer service! - 2017 Infiniti QX60
    By -

    It is terrible when Infiniti customer relations (not Infiniti service facility) just doesn't care. I was told that my car had issues that are not common for most Infiniti's but as mine was made in Tennessee, it had some rare issues. These issues started since the first few month on purchase with a moldy smell from a/c as stated by service that just wasn't built right and they are looking to correct it. Had an accident where my auto brake didn't kick in cause of another malfunction. When called customer relations, they said I would have had to call them before repairs made and I didn't know it was the car until it happened a second time. When asked the service how often I should get checked, they said never- this almost never happens. Customer Relations still refuses to just get me a repurchase - which is basically giving me the car I paid for without the safety issues and concerns. It is sad when even my friends all know that my car is continually in the repair. It is also sad when the service department manager gives you the customer relations phone number with what to say because they feel I am there just a little too much. I just want what I paid so much for.

  • Elegant Sophisticated and Classy - 2014 Infiniti QX60
    By -

    Better than its competition. Shopped many. Love to drive it. Had it for two years now. Still love to drive it. Generally easy going but push it a little and off she goes. Same reliable product as Nissan. Just a great company. Not overly impressed with the Navigation but it has some nice features. Does great in the mountains. Takes a little getting used to on turns because it's a little long. You just have to think about your back tires during the turn and you've got it. Otherwise no problem with handling. Although I must say, this car is not as sure footed as you would expect on the expressway. Not bad, but not a rock. We were surprised by that. Can't really explain why. Otherwise a 10.

  • Tried ALL luxury cars, this is the BEST - 2014 Infiniti QX60
    By -

    We test drove every luxury SUV on the market today, even the gas guzzlers. As soon as we pulled out of the car lot, we knew this was the one. Great performance, reliability and more. I have had a Lexus 4 door car, and a Mercedes E class. This is by far the best of them all. The price is descent. And all the complaints here, sounds like the repair shop is the problem. Erg, I understand the aggravations, but trust me, Mercedes and Lexus is just as bad. Sucks when you pay good money for bad service. Even had a Toyota, same crap there too. By far, this SUV is a great choice.

  • The Hybrid Engine is a Scam! - 2014 Infiniti QX60
    By -

    If you want better gas mileage do Not buy the QX60 Hybrid. I bought one in December 2013. After a few weeks of poor gas mileage and noticing that the Hybrid engine seemed never to be running, I took it to the dealer. The service guy told me that the Hybrid engine by design does not work when either the AC or heater is on! That's 99% of the time that I will be driving. Total nonsense. I paid an extra $3,000 to get the same gas mileage that the gas only version gets. There was absolutely NO disclosure from my salesman about the "unique" way this hybrid engine works, or more accurately does not work! No one would ever pay the extra $3,000 if they new the truth! I feel totally robbed!

  • Great Upscale a Family Hauler - 2015 Infiniti QX60
    By -

    My wife and I were looking for a three-row crossover to help avoid the minivan stigma, and the QX60 checked all of the boxes for us. We cross-shopped the Acura MDX heavily, but in the end, the Infiniti was more family-friendly overall, felt more upscale for the price, and had a far better dealer experience. What we purchased was a QX60 with only the Premium package. We missed out on navigation and all of the advanced safety technology, but with our normal trips being so short (less than 5 miles), we felt it was money well saved. That said, I won't be able to comment on those particular features. Pros: - Extremely quiet and smooth, particularly on highways - Great braking and steering - Clear, responsive, button-driven infotainment screen - Excellent third row that is usable by adults (at least for short trips) - Second row can move for third row access even with a child seat installed - Power tailgate has a programmable stop point (even though this isn't advertised) Cons: - Gas mileage is poor - you won't get anywhere near the stated city MPG - Headlights are weak and there are no daytime running lights - Slightly more jarring than expected on potholes given the class of vehicle - Nothing is optional - things like a panoramic sunroof and Bluetooth audio streaming require multiple levels of packages Overall, the QX60 is a classy-looking vehicle that handles trips to the grocery store and trips to the beach very well, though it really shines in the latter case. On the highway, it's so smooth and quiet that you almost feel like you're floating along. I would strongly recommend looking at one in person, as it test drives better than it reads on paper. You won't find the same level of engine performance as you will in the MDX, but you also won't find the MDX's scary braking. Acceleration in the QX60 is good enough for its intended purpose; braking and steering are extremely good given the size of the vehicle, so you'll at least feel safe even if you won't feel fast. The CVT handles itself pretty well and stays quiet for the most part (I much preferred it to the MDX's crazy 9-speed transmission that felt like it was constantly shifting). It attempts to simulate the shifting of a normal transmission when you accelerate hard, and actually does a pretty good job of it. The interior feels very upscale and is laid out really nicely. Everything is button-driven, and the infotainment screen is very quick and responsive when compared to the MDX's ridiculous all-touchscreen controls or Lexus' mouse-driven input. There are a few spots in the cabin where some cheap plastics are used (mostly in the third row), but for the most part, everything is wrapped in leather or some other soft material, especially where your elbows and knees usually make contact. There are lots of cup holders, a great second-row climate control system, and I imagine that the panoramic sunroof makes things really nice in the back - we just weren't willing to pay the extra $6,500 for two additional packages to get it. Speaking of packages, I was disappointed to find that something as simple as Bluetooth audio streaming requires a $3,000 package. Parking sensors are also noticeably missing from the list of standard features (as they are in the MDX). We can only hope that one day, luxury buyers won't need to pay extra for features that come standard on a Kia. The exterior is full of nice touches - LED lights on the driver and passenger door handles that illuminate when you approach the vehicle, mirrors that automatically tilt down when in reverse and can be power-folded via a switch, and a power tailgate that can be programmed to stop at your desired height. Unfortunately, the same level of detail wasn't extended to the headlights, which seem awfully weak for being "high-intensity" and have no LED daytime running lights (an odd exclusion for a luxury vehicle). The biggest disappointment in this vehicle is the gas mileage. Our driving isn't typical as we generally only drive to destinations that are a few miles away, but the 13 MPG we are getting seems awfully low. Mixed in with occasional highway driving, we average about 15 MPG, well short of the EPA estimate. We don't drive enough for this to have been a deal-breaker, but it's something to keep in mind if you anticipate that fuel costs will be a big part of your budget. Overall, we really like our QX60 so far and feel like it is a pretty solid value in the upscale crossover segment. Time will tell on things like reliability and build quality, but it seems like Infiniti has come up with a serious competitor for the three-row luxury throne that the MDX currently occupies.

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