3 Star Reviews for 2009 Volkswagen Routan

Overview & Reviews

Average Score

3.91/5 Average
112 Total Reviews
This Year's Model Updates:

The 2009 Volkswagen Routan is all-new -- um, except for all the parts it shares with Chrysler's minivans, that is.

Pros:
  • Perfect crash-test scores, comfortable seats, powerful optional V6 engine.
Cons:

User Reviews:

Showing 1 through 10 of 112.00
  • JUNK - CONSTANT RECALLS - 2009 Volkswagen Routan
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    This is a chrysler with a VW badge, no problem there. The interior has the VW refinements, thats what attracted us. The motor is very powerful and gas mileage ok for the power ratio. Bad news- Constant recalls, transmissions, door motor caught fire. Dealershio servcie is horrible. Basically car has to die before they will fix it. Then they fight about warranty coverage.

  • VW Routan Brake Problems - 2009 Volkswagen Routan
    By -

    I purchased an 09 Routan, and have driven it for 33,000 miles since. The van is nice and is perhaps the nicest minivan ride based on my experience. However, there are a lot of design issues with it. I have replaced the brakes all around including rotors, pads, and calipers three times - this at no cost because I documented to VW of America this is a design issue. Similar vans from 2009 (Chrysler Town Country) had the same issues - my in-laws own it. As you know, the Routan is a brand-labeled T&C. Othe rissues pertain to transmission hoses. So far VW has taken care of me but it is definitely a lemon.

  • Regretful - 2009 Volkswagen Routan
    By -

    After extensive research, we opted with VW 2009 Routan SEL/w RSE because of the interior design, engine, reputation of German vehicles, offered discounts and largely for the 0% (zero percent) financing for 72 months. Although we like the Van, the Chrysler/Dodge engineering prevails over the VW quality and reliability. We owned the vehicle for a little over a month and we already have few problems. Within a week of purchase, the Van starts making a huge cloud of smoke and oily mixture comes out of the exhaust pipe whenever the engine is turned on. The dealer said that the PVC-valve has to be replaced in addition to few other things. Then when it rains, water gets into the headlight assem

  • junky - 2009 Volkswagen Routan
    By -

    .

  • problems - 2009 Volkswagen Routan
    By -

    I have had this van for about a year and a half and the transmission has gone out twice now. The first time was at 6k miles and the second was at 15k. On top of that they kept my van in the shop for 2 months the first time and one month the second. Thats 3 months without my van. Ive heard every excuse in the book, couldnt get all the parts, their tech wasnt qualified so they had to wait on an out of state tech to come in to fix it. Volkswagens customer care were very nice and apologetic but couldnt get anything resolved. Every decision they make seemed to take a week. Its been a month and I still dont have my van back, still waiting on parts and they are very sorry. Its been a month

  • Rough Shifting - VW Needs To Fix!!!! - 2009 Volkswagen Routan
    By -

    I would not buy another because of the shifting issue. The van surges at times when shifting into second gear and downshifting. Reported to VW shortly after driving off the lot - new. NO response from VW NA. They offered to let us trade it for a Touareg but the dealer would not work out a deal that was affordable. In the end we are upset at VW and not thrilled about the sales manager at this site. The van is a nice kid hauler. We plan to keep it for 3 years and then dump it IF VW does not fix the issue.

  • Keep Looking - 2009 Volkswagen Routan
    By -

    This Routan seemed to be a perfect fit. Very stylish, comfortable to ride in and best of all its European, at least until you look a little closer. The truth of the matter is that this van is made in Canada at a Chrysler plant. This is by far the worst vehicle I have ever owned. At about 700 miles the passenger side headlight began filling with moisture. The automatic doors do whatever they want, whenever they want. I woke up one morning to the side of our new van wide open getting soaked in the pouring rain. The power windows are very sporadic. Sometimes they work, most times they don’t. Our rear bumper began pulling away from the body of the vehicle.

  • Hope its just me or just this van - 2009 Volkswagen Routan
    By -

    We bought the van cuz it seemed to have more features for the buck and that VW service would be around in case Chrysler wouldnt in the case of caravan/T&C. Only have about 1500 miles but half is because dealer drove it due to dealer trade and going in for service due to "check engine" light on for most of its life thus far. Turns out a transmission seal was compromised (at 1500 miles!!!) and in will be in shop (twice) for total of 16 days. on the bright side, im only 14 days from qualifying for Lemon Law. In addition, shades and interior not put together well, bumper came apart a bit. Hopefully, well be free of issues after it comes back. Fingers crossed.

  • Wish I Hadnt - 2009 Volkswagen Routan
    By -

    Bought an SEL with Rear Entertainment to haul family of 6 around. Found it more comfortable than the Odyssey and was swayed by the power rear windows and dual TVs - 2 things Honda doesnt offer. 3rd row is horribly uncomfortable, cheap interior, and RES system is a nightmare to operate. The radio was replaced within 8 months of owning it and it rattles constantly. The gas mileage is awful for a mini- van. Ive tried to get rid of it 2x but with the finance specials VW keeps running, Im stuck.

  • A day didnt go by when something broke! - 2009 Volkswagen Routan
    By -

    It got to the point where virtually every day of ownership meant something else on this barge didnt fall off, break off, peel off or just plain disappear! Electronics were especially "gremlin filled" nightmares. Door locks would stop working, then start locking or unlocking by themselves. Fuel gauge would sit there and pulsate F to E like it was alive! Dash lighting would fade to nothing at night, then come back on brightly until it repeated the blackout thing. After some negotiations, we took it into the dealer and drove out a new Tourag. Then I found out that this thing was built by Chrysler....now I understand!

Volkswagen Routan Reviews By Year:
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