3 Star Reviews for 2004 Mercedes-Benz S-Class

Overview & Reviews

Average Score

4.49/5 Average
67 Total Reviews
This Year's Model Updates:

An industry-first seven-speed automatic transmission is now standard. The navigation system is now DVD-based, and the Keyless Go system is now built into the SmartKey. Newly styled 18-inch wheels are optional.

Pros:
  • Elegantly appointed and spacious cabin, feels nimble for its size, state-of-the-art safety features, strong resale value.
Cons:
  • Complicated COMAND system, not as athletic as some of its competitors, a few low-grade interior materials.

User Reviews:

Showing 1 through 10 of 67.00
  • MB quality is poor - 2004 Mercedes-Benz S-Class
    By -

    Within an hour of bringing this brand new car home the passenger side xenon headlights burned out. The car has a vibration at 55 mph and above. The car has been back to the dealership for 5 days out of the 8 I have had it and they still cannot fix the vibration. They put brand new michelin tires on it yesterday and it still vibrates. They are calling in a MB technician next week to see what is wrong. It vibrates so bad that the passenger seat and headrest shake. The cupholders are really bad. The dealership has been very professional but have been unable to fix the problem. Wish I had purchased the LS430.

  • Mercedes S- class - 2004 Mercedes-Benz S-Class
    By -

    Not great with repard to service response from dealer or manufacturer, many delicery flaws not dealt with and neither manufacturer nor dealer take responsibiltiy -- a real frustrating catch 22 for a vehicle of this cost and supposed caliber.

  • No quality control at Mercedes! - 2004 Mercedes-Benz S-Class
    By -

    This car zooms. Very responsive handling and comfortable. I wish I drove it as much as the service manager at the shop I bought it from! This car has been in the shop 5 times since I bought it. Each time it was for a system failure. The pump that inflates the bladders in the dynamic drive seats failed. The active suspention failed, The throttle regulator failed and the multi-disc CD player had to be replaced. Although the service department was very helpful, I am disturbed that so many things have gone wrong with such an EXPENSIVE car. The Mercedes people tell me to expect such breakdowns as this is a very sophisticated car that has many complex systems. I should have got the Audi A8

Mercedes-Benz S-Class Reviews By Year:
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