2 Star Reviews for 2004 Ford Explorer

Overview & Reviews

Average Score

4.26/5 Average
359 Total Reviews
This Year's Model Updates:

Ford's AdvanceTrac electronic stability control that was previously available on V8 models only is now available on all models, except the XLS and XLS Sport and all AWD models. The NBX version now comes standard with the off-road package and "NBX" tailgate badging, and can be ordered with a moonroof. Limited and Eddie Bauer models get a quad bucket seating option when equipped with the third-row bench, which adds second-row buckets and a floor console. Family buyers of the 2004 Ford Explorer should note that the optional rear air conditioner no longer requires the purchase of the third-row seat. Finally, a tire-pressure monitoring system is now standard on XLS Sport and higher trim levels, and a rear cargo shade is optional on XLT, Eddie Bauer and Limited models.

Pros:
  • Excellent ride and handling characteristics for a truck-based SUV, strong optional V8, comfortable cabin with user-friendly layout and seating for up to seven, good crash test scores.
Cons:
  • Dull cabin design with some low-grade materials, low resale value, confusing controls on highline models, lousy fuel economy.

User Reviews:

Showing 1 through 10 of 359.00
  • POS - 2004 Ford Explorer
    By -

    This car was lousy!!! Horrible experience, went thru so much with this. Well at 124,000 exactly the engine blew, so it was totled. the exale blew as well at 117,000 so this was a big problem this suv. made such loud noises no idea why, fuel was horrible...only thing it was comfortable. I have a ford mustang at 131,000 which is a 2002 with absoutly no problems whats so ever. I bought this suv at 57,000 and lasted till 124,000. NEVER AGAIN!

  • Sell it when you hit 120k - 2004 Ford Explorer
    By -

    Purchased the car in 2005 with 30k on it. The truck operated fine until I hit 125,000 miles. at 125, the transmission went out and I had to put a new one in. at 135k, the timing belt went out. I guess the way they designed the belts, they have to pull the engine out of the truck to replace them, so were talking approx 3,000 to replace the belt. The tow truck guy and the mecanic both said that whoever designed these was an idiot. lovely.

  • Never again - 2004 Ford Explorer
    By -

    This is my first Ford and I will never again purchase another. My problems are small but trying to find parts is a pain and theres not an easy fix. The visors, the seat, the crack in the back are all common complaints for this make and model and Ford refuses to acknowledge these defects or offer an expensive fix. Each part I need starts out at $100 and goes up. If I can ever find some cheap replacement parts Im going to fix them and trade this vehicle in for a Chevy.

  • used better - 2004 Ford Explorer
    By -

    By now some of the interior plasic parts are giving out like sun visors or driver seat parts, important stuff. Drive train noises like either bearings or rear end oil. After all it does have 165,000 miles and these things are expected, however ive had Nissan and Toyota whan I was thinner and small vehicles dont work but they lasted forever, its just good for BASIC transportation. Rough ride and cheap.

  • Transmission Problems - 2004 Ford Explorer
    By -

    I bought this car with 40,000 miles on it and with service records. 6 months later the Transmission was shot and I spent $2,300 having that rebuilt. 18 months after that the Transmission is starting to slip and the service engine light is on. All I want to do is trade in this hunk of junk for something that isnt going to make me worried that I am going to have to drop $2,000 every year or so on repairs.

  • What a waste! - 2004 Ford Explorer
    By -

    Ok so I bought my explorer NEW Paid way to much and now 5 years later I am still paying for it both payments and over whelming repairs! I have gone thru 3 rear ends, 2 water pumps, 4 sets of tires because of there state of the art anti-slip crap eats tires right of the thing. Rear windsheild wiper caught on fire yes smoke and flames because it over heated called Ford they dont care! Needs another rear end, and now a cam! I have nothing nice to say about Ford anymore! My whole family owned Ford vehicals and the last one is out the door, whats even funnier is my father the Ford man just bought an 86 Dodge pickup runs better then any of the Fords he has ever owned! Explorer 108,000 miles on it

  • Lemon - 2004 Ford Explorer
    By -

    I purchased this vehicle as a work vehicle. It had minor problems until I hit 35,000 miles. It took Ford 3 tries to get a working rear end which lasted only another 30,000 miles. A number of idiot lights went bad, and now paint is peeling off the roof and the rear end is again making noise. This was my first and last Big 3 auto purchase.

  • John - 2004 Ford Explorer
    By -

    This car is the worst car I have ever owned. There is over 10,000 dollars of repairs sence I purchased this car. The transfer case went bad twice. The Shift differencial twice. Front and upper ball joints. The break system had to be completely replaced. Roters worp. The rear end had to be rebuilt after 30000 miles. The transmission slips. The rear window and locking system had to be replaced. The rear trunk plastic cracked.The leather seats cracked after 4000 miles. It rides rough. I only get 11 miles to a gallon, 12 on a trip. The speekers crack. Ford Motor company, you ought to be ashamed of your self for putting a product out like this. If it wasnt for the extended warranty I would be in big trouble.

  • Key doesnt start this vehicle. - 2004 Ford Explorer
    By -

    Gas mileage is poor. Turning is unsteady as front wheels thump when sharp turning is necessary. I have had to have this vehicle towed to the dealer because the key lost its program. The key needed to be reprogrammed. The tow truck driver had towed other 2004 Explorers with the same problem in my area. Otherwise it is very much functional for my needs.

  • Defective Rear Differential Design - 2004 Ford Explorer
    By -

    Ive had the rear differential/pinion gears replaced 3 times, but the loud whine from the grinding rear-end gears continues to return after a few thousand miles. I was finally told that this is normal, and wouldnt pose a problem, but the grinding noise has now gotten too loud to drown out with the radio. My research into this problem has led me to discover its a very common problem due to Fords design flaw (the soft aluminum housing expands at a different rate than metal gear assembly). Ive also learned the rear end will eventually seize just pray its not on the expressway with your children on board. After 1yr/12000 miles, youre stuck paying >1.5K for another temporary fix. Too bad enforcement of consumer protection was gutted in 2001, as the well-known rear-end design problem of these vehicles has gone unchecked. Ford should be forced to recall these vehicles, since it is a safety issue when the rear-end seizes up eventually.

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