Overview & Reviews

Now into its third year of production, the Impala soldiers on as Chevrolet's bread-and-butter family sedan. Minor upgrades this year include standard dual-zone air conditioning, an AM/FM stereo and LATCH child seat tether anchors. A leather-accented 60/40 split bench seat will be available later this year on LS models, and two new exterior colors have been added.

• Six-passenger seating availability, good crash test scores, torquey V6 engines.

• So-so styling, wallowy suspension,low-buck interior.

User Reviews:

Showing 1 through 10 of 152.00

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  Tranny done - 2002 Chevrolet Impala
  By Lindsay - December 15 - 11:13 am

  I purchased my Impala in 2006 with 48k miles. In 2007 I began driving 120 miles a day for work and now it has plenty of highway miles. Ive replaced my struts, my driver side mirror is wobbly, replaced my headlights due to moisture in the lamps, the seal on the door leaks in the lightest of rain, I have recently found that my tranny is going out at 135k miles. Very disappointed. Thought I could drive this well into the 160k mile range. Its a Chevy for crying out loud! My husband is trying to talk me into another Impala, I read the reviews- I may being turning to Toyota....but not a Ford at least.

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  If knew now when I bought it. - 2002 Chevrolet Impala
  By Michael - March 22 - 11:34 am

  This car is in the shop more than I drive it. I have had to replace the engine three times (due to over heating), transmission twice (hard shifting), security moge, headlight switch (headlights turn off at night while driving), catalytic. Convert (car smoking), hubs, axles (loud roaring), steering column (popping, ) and the list goes on. All and all I have sent over $11,000 on this car in repairs its not worth buying oh yea did I mention there is a class action lawsuit on this car from years 2000- 2005 with the 3.8l (or k modle under lawsuit search) engines. I going to mark this car as a dont buy! Trust me!

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  Dont Buy This Car... - 2002 Chevrolet Impala
  By jnagle - August 28 - 9:37 am

  There honestly isnt a single thing that makes this car worth buying. The body is starting to rust and the clear coat on the rims is gone. The cat went at 60k and they refused to fix it b/c it wasnt setting of the codes but the car was undrivable. The damage from the car killed my engine, now I get 19mpg/highway. Now at 85k the tranny is going. Car shifts hard in between gears and engine makes a high pitched sound???

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  Good Experience Turns Sour - 2002 Chevrolet Impala
  By Fiji111 - May 9 - 2:00 am

  My car performed great until around 17,000 miles. Heater core cracked and soaked my passenger carpet with coolant. A number of rattles have developed. Bad odor coming from vents required the dealership to install a special blower fan (aparently there is a GM bulletin on this issue so it is not unique to me). Ride is bouncy. Road/tire notice is too extensive for a vehicle in this price range.

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  Very Generic Feeling - 2002 Chevrolet Impala
  By Pablo - July 4 - 2:00 am

  In short, this car just came off feeling like a very generic economy sedan. The HP and Torque numbers look good on paper, but on the road the 3.4L engine was quite anemic. The steering had a huge dead spot in the middle on straightaways at highway speeds; keeping it on-center took a lot of work. Also, the sound system has really poor separation and muddy bass. I know some might disagree with this, but even with less HP (and for about $2,100 less in price), I really prefer the Dodge Stratus for styling, comfort and handling.