"Good Process"
10-25-2017
I enjoyed working with the sales guy at the dealership. How often can you say that? He was non pushy and worked with me to get the right car. My only negative was that there was some confusion at first about which cars were actually available for sale with their inventory software and what was physically in stock. It didnt matter in the end as I got a car pretty close to what I wanted and the price was OK.
"Land Rover Range Rover Hse 2012"
I had my car repair the Star-Engine_Stop and all is in good condition after the repair, I am very satified.
"Land Rover Hse Purchase"
05-09-2017
Love this dealership! Was in and out so quickly, but completely professional and courteous.
"Great Service"
Drop off and pick up was very efficient and quick. The shuttle is readily available when needed. The service advisors are very thorough and keeps be apprised of the progress of the service.
"Range Rover Sport"
This was a Very easy process and pleasant staff to deal with
"Michael Crown Review"
Great job. enjoyed my experience. will use this dealership again.
"Sf Bmc Is Awesome!"
I purchased my Rover here and have always had it serviced here. My recent service was no less than stellar!!!
"2017 Fpace - British Motor Car Distributors"
Buying the FPace was very easy and only took a few hours. Tino was immensely helpful and I would highly recommend him as a salesperson. He wasnt pushy and actually went the extra mile to get great financing. The car is everything I hoped it would be and so far I am enjoying the tremendously enjoying the drive -- even through the bay area commute.
"2017 Fpace - British Motor Car Distributors"
Buying the FPace was very easy and only took a few hours. Tino was immensely helpful and I would highly recommend him as a salesperson. He wasnt pushy and actually went the extra mile to get great financing. The car is everything I hoped it would be and so far I am enjoying the tremendously enjoying the drive -- even through the bay area commute.
"Always Friendly And Helpful, Usually Even Better"
Great place to shop and visit. The service is awesome. On rare busy occasions they give normal friendly service, however, they usually are more like a red carpet kind of operation with incredible communication about what is happening, why, and when it will be done.
"Service Advisor"
Clay was extremely professional and easy to work with. He took care of all my repairs and had my car ready on time. He is highly recommended. British Motor as always has the best customer service.
"Range Rover Sport"
Exceptionally nice people. Fair price. Unfortunate misunderstanding on options and we didnt end up with a driver assistance option we thought was included in the option package. This ruined an otherwise very good experience.
"Grmiii"
Service representative was very helpful and responsive. Pleasantly surprised that a service center in middle of SF was accessible and customer oriented
"Great Experience"
The team was great. Very friendly. Painless experience and they made it work for me.
"Land Rover Review"
We started looking at cars a couple months back and the sales rep at British Car Motors was excellent, she tuned into our needs and showed us all of our options. She followed up with us a couple of months later and we when we finally made our decision she again was such a great person to deal with.
"Kevin Barnes Range Rover"
My car was in and out of the shop for a month, but they did a good job at communicating with me and getting to the bottom of the problem.
"Donna Perasso"
My original repair estimate was considerably in excess of other dealers. Jessie was able to adjust the final bill accordingly. I am most grateful to him.
"Executive Steward"
jessy loyd is really knowledgeable of what need to be done to my car
"Top Drawer Service"
The Swiss, and the Japanese. I hav to say that my experience at British Motors Jaguar of San Francisco has been far better than the others. Sisi Zhang is my Service Rep and she is the best. She is thorough and gets things done and she is a really nice person. The buying experience was good, pretty straight forward. I drove it and wanted it. The true test of any business is how the customer is treated after the sale. This is where BMC of San Francisco shines. They have gotten the art of customer treatment down and everyone in service is with the program. Unfortunately I have moved recent and am curious to see how the dealership in my new town is run. I have been spoiled by Sisi et al.
"Land Rover Lr4 Service"
SERVICE WRITER WAS GREAT! SiSi WAS A GREAT HELP WITH A PHONE ISSUE I HAD ALSO.
"Top Tier Experieb"
10-20-2015
Ive been a fan of the Jaguar brand since buying my 13 XJ since Ive a couple years ago. Out of convenience I reached out to the BMC service team a few months back for an oil change. I was so impressed with the way that they treated me that I wanted to give them the first opportunity to earn my business for my F-Type purchase.?Knowing that I already made a final purchase decision prior to establishing a line of communication with the sales team at BMC I was not really expecting that they would be able add value to my purchase experience. I was wrong. Donavon and Benji were fantastic to work with and are a true extension of the Jaguar brand that I cant help but adore. Its great to feel so satisfied with this kind of purchase and Im sure Ill be making Jaguar tracks for years to come.
"Fantastic Location And Incredibly Helpful Team"
We walked in. The team immediately attended to us - we found a range rover we liked. We quickly took a test drive - and we were out very quickly.
"Classy Showroom"
I ordered the car by email with Mario. It came when promised. It was exactly what I ordered. It was immaculate when I picked it up. I was given a full orientation and checkout drive.
"Incredible Showroom - Great People"
Was looking for a used XK The team were very efficient
"Review"
very good I enjoyed the experience and it was efficient
"Excelent Service"
delivered as promised with phone notification. I can fell the different how I drive after service conducted
"Great Service"
Its good. But some processes take much more time than regual
"Great Service"
07-21-2015
Great service, it was affective and pleasant. Very nice personnel.
"Jaguar F Type Model S"
07-21-2015
I bought a 2016 Jaguar F-type model S that I had to order since the AWD version was only available beginning in 2016. The salesperson Stefan sat with me to go through the option selection process and was very helpful. He kept me updated as the car was built and shipped. When the car arrived he went through all the features well enough that I was comfortable with the electronics and controls pretty much right away. He follow-up after a few days and was able to answer the few questions that arose. The dealership is extremely nice and inviting. You dont feel like you get much of a deal on these cars, but you buy them because you want them. That said, I think I got a fair price. The business end of things was very easy and took almost no time since they had all the paperwork filled out in advance.
"Great Customer Service."
Great customer service. Buying my XF was a breeze. Very friendly and responsive associate Malcolm. Highly recommended.
"Great Service"
wonderful staffs. Great service ! clean and friendly environment.
"As Usual, British Motors Service Dept. Is Great! "
Since buying our first new Jaguar at San Franciscos BMC in 1984 we have had only first-rate service there and excellent buying experiences. Their quality of service equals the quality of their beautiful and beautifully made--inside and out--automobiles. Our teenage grandson, appropriately concerned about the environment, wanted us to buy something like a Prius or another car with comparable gas mileage. We pondered it, really wanting to please him and in consideration of the gas mileage as responsible citizens--but we just couldnt give up on Jaguar. We have two now--still the XJ8 we bought in 2001 plus a 2013 XJ6. After owning six Jaguars, we dont foresee ever being able to purchase another kind of car.
"A Fun Car Buying Experience!"
BMC staff really worked towards making my first time buying a new car a fun and seamless experience. From the moment I walked in I was treated with a professional courtesy that I had not previously experienced at other dealerships. The test drive was fantastic! Gillian guided me though how to get the most out of the experience while answering all my questions in route. Looking forward to my next car buying experience at BMC!
"Wonderful Experience!"
We have purchased 5 vehicles over the years from BMC. They are prompt, friendly and professional. Ask for Rory! He is fun to work with and knows the cars. My wife finally traded in her old SUV for a Rover and Rory invested a lot of time in making sure she was comfortable and educated about the car.
"Outstanding Service Facitlity"
06-10-2015
One of the main reasons I am a repeat Buyer from British Motors is their Service Dept. They really go out of their way to make sure that the customer is taken care of! Of course, you dont have to buy a car from them to get the service quality that Ive experienced... The Service Advisors there are second to none and they are very thorough in explaining what needs to be done to your car and what has been done to the car. The whole team is friendly and I wouldnt trust my cars with anyone else!
"Great Dealership Great Service And Great Inventory"
06-10-2015
Was not even intending to buy a car that day, just saw it on the showroom floor walked in talked to Henderson and told him this is what I want to pay. Hours later I drove it off the showroom floor and home. Very Friendly clean and wonderful experience.
"Retired Citizen"
06-10-2015
EFFICENT AND EXCELLENCE That is why I drive 90 miles to buy my NEW CARS I have been doing business with British Motor for over 20 years.
"Great Service"
BMC has by far the best car service for maintenance, repair and regular service. I recommend Jorge Gonzalez, who is always extraordinarily helpful.
"Wonderful Service And Very Helpful Sales Staff."
Walked in and was helped right away. The team is very attentive and knowledgable.
"Very Clean Facilities"
05-12-2015
Pleasant and professional. Very clean dealership. Excellent service representative. Car was washed, ready on time and there was minimal waiting both at drop off and pick up. British Motor Car Co. is the best dealership for service that I have dealt with in many years.
"Jag Services Are Outstanding"
05-12-2015
Brought my XJ for yearly check recently - got great services, everything completed quickly. They also did detailing (on request), and a 4 years old car looked like new in the showroom. Very professional and efficient (check car for scratches while you are just getting out to speak with service rep, rep had files ready before I came in, then he personally went to arrange a loaner).
"Great Dealership. Very Easy Buying Experience."
Great dealership. Saw the car I was interested on their site, but the dealership was an hour drive away from me. Was able to speak with the sales rep multiple times and come to an agreement over the phone, contingent upon my approval of the vehicle in person. Showed up when they opened the next day and they had everything ready to go. Car was in perfect condition. Very satisfied with the car and the experience!
"Robert Steinberg"
12-05-2013
THE SALES REP WAS POLITE AND THE HAVE A JAG CONVERTABLE I WOULD LIKE. I AM MOVING TO SAN DIEGO IN DECEMBER AND MY FUNDS ARE TIED UP TILL THEN SO I AM NOT READY TO BUY YET. I WOULD LOOK THERE WHEN I AM READY.
