"Awful Dealership"
09-30-2017
To Tony from August 19 2017 review, your sales manager was trashing me to your cars salesman. The cars salesman was fine it was your sales manager who should get some classes on how to treat people.. I could hear him where I was sitting
"Buyer"
Sales manager was rude . No one should go to this dealership
"Great Experience"
06-23-2017
What a great experience I had buying my Forester. My sales consultant, George Valvanis, was fantastic. I would recommend him to everyone.
"Poor Service"
I went in for a scheduled test drive and the vehicle had already been sold . I was shown other vehicles for the same price that were not half as good. I still see the jeep advertised and was very disappointed at the difference in quality I was offered. I would have appreciated a phone call or at least an email since they contacted me constantly before that. I went with another dealer all together.
"Overall Impessed"
I hate the process of buying new cars. I had a totally eye opening experience purchasing my Crossrek from Ira Subaru and George Valvanis. It was easy and pleasurable. George did not pressure me and answered all my questions. Fantastic.
"Great Experience"
The IRA Subaru team, led by Maria Swiacke did a great job finding an Outback that met my driving and financial needs, and they put a great trade-in deal together that no other dealership could match. I originally thought the Outback was priced beyond my price range but Maria and the entire IRA Subaru team worked hard to give me an aggressive offer. The IRA Subaru team established trust & confidence with me, and Maria was enjoyable to work throughout the entire process. I walked away with a great car, a great deal, and one of the best car buying experiences I can remember. I would recommend IRA Subaru and Maria Swiacke to my friends, and anyone looking for a new/used car.
"Maria Swiacke And Mike Garabedian"
I had leased a car from Ira Subaru in 2014 and it was a wonderful experience ! I had remembered Mike Garabedian the GM. He is kind, fair and really listens to the customer. A real professional. Last week I went back to Ira Subaru to buy a used car and Maria was my Sales woman. Maria worked very hard to get me the car I loved. She is tenancious and I believe the best car Salesperson I have ever had. The car was delivered in pristine condition and a few minor things I had requested were completed and I am beyond happy. Thank you Maria, Mike and Ira Team
"Very Positive Experience !!"
I recently purchased a 2016 Ford Explorer from Ira Subaru and I would highly recommend this dealership and sales consultant Maria Swiacke. Maria is very professional and accommodating without being pushy. She expedited the sale and personally delivered the vehicle to Rhode Island. I have had a minor problem with holding pressure in the left rear tire. Everyone Ive dealt with at Ira has been very helpful in attempting to solve this problem... sales manager Frank Smith, G.M. Mike Garabedian, service tech Joe Porter, and most of all Maria. Thank you all for a great car buying experience.
"Maria Swiacke"
02-16-2017
I wanted to highlight an exceptional sales experience with Maria Swiacke at Ira Subaru of Danvers. We purchased a used car and she was terrific and professional to work with. Although my over all experience with the purchase of the car wasnt an A+, it had nothing to do with Maria. The only reason i would go back is to work with her again.
"Maria Swiacke - Saleswoman"
Maria was the best very helpful and from the time we walked in to the time we left we were Happy customers with a New Truck that Maria took the time and listened to the wants and needs that best fit our lifestyle and our Dream truck as it had been a long time and overdue thanks to her she made all that happen we love it!!! Thanks Maria your the Best at what you do!! xoxo
"Maria Swiacke!"
12-17-2016
From the moment we walked into Ira Suburu and met Maria, she took awesome care of me, listened to what I needed and wanted, and she read between the lines! How often do you find that in a salesperson? Not only did Maria find me the perfect vehicle (Suburu Outback ¿¿), but because Im a Maine resident, she had to deliver the car to me at home in Bowdoinham! It was an absolute pleasure to work with Maria, she was a ray of sunshine in what I consider a dreaded experience. My last car purchase was 14 years ago! Thank you Maria, Merry Christmas ¿
"Maria Swiacke"
We wanted to buy a used Subaru & had looked up multiple dealers & websites to find the one with minimum miles & best rates. Luckily, we came across Ira Subaru & decided to go there. Maria was our Sales person--very friendly, detailed & quick at the same time. She took my husband & me for a test drive & made sure we were comfortable with what we were going for. We liked the car & she made sure we got the best deal. The process was hassle free, all thanks to her & the other Ira team members-Alex & Bishop. Danvers is about 57 miles from where we live so it was some travel but ABSOLUTELY worth it! I would definitely recommend this dealership to my friends & my next Subaru will be from Ira Subaru & Maria for sure! Thanks Maria, it was wonderful to do business with you & Ira Subaru!
"Maria Swiacke- What A Sales Person"
When i first arrived i had somewhat idea of what i wanted but i was still unsure. But then i met maria who helped me through the process and made it quick and clean as possible. I had work and i could have been even later to it had it not been for marias determination to get this car sold and her swiftness. She is also very pleasing to talk to as she is very friendly. I dont know what would have happened had it not been for such a superb sales person who is wholeheartedly committed to her job.I have never had this good of a reception at all the dealerships i have gone to. Maria is truely something special and Id would recomend her to anyone who would be intrested in coming here.
"Avoid At All Costs"
11-19-2016
Service center shockingly bad, they dont care with an almost arrogant attitude as if the customer is wasting their time and thats an opinion based on 3 visits not 1 bad day.
"Overall Great Experience In Spite Of A Few Hiccups"
11-18-2016
When I arrived, I sat down with Maria Swiacke, who was very friendly and helpful. We discussed my criteria, and went out to hit the lot. Unfortunately, we had some trouble locating keys to one of the cars so I had to wait a little bit, and I started to get a bad feeling. However, I was told that the confusion was caused by the fact that they had recently expanded into an additional building, and what happened next was pretty great. Instead of trying to deflect blame or sweep the delay under the rug, she engaged multiple additional staff members to track the key down. And Im glad she did, because that was the car I wound up buying. She kept me comfortable throughout the whole process, and even offered me a part of her own lunch to keep me from getting hungry! (An individually wrapped and sealed part, mind you) And if that wasnt enough, she even offered to come pick me up at a nearby train station so I wouldnt have to shell out the money to get a cab from Medford to Danvers. It would be easy to call a drop in the bucket compared to the price of a preowned 2015 car, but this just goes to show Marias level of dedication to customer satisfaction.
"Thanks Maria"
09-22-2016
We want to thanks Maria for all her help in making our car buying process and easy one. She made us feel like friends and though the process too 4 1/2 hours, it was like we were visiting with an old friend. She did everything she could to bring the price down to something we were happy with and felt comfortable buying. Thanks for the laughs Maria!
"Terrible Experience"
Terrible experience. All the usual games and then some. Had to wait hours and hours during the process. And then when things went wrong on their part, no apologies from the general manager, Mike Garabadian, who I felt was completely unprofessional and antagonistic. Even though sales person was reasonable, garabedian, takes the cake. Wont be going back anytime soon.
"Maria Swiacke - Super Saleswoman"
08-18-2016
From the moment I met Maria, she was cheerful and a good listener. She was attentive and engaged throughout the whole leasing process. She makes the difficult process of leasing a car and trading in, go smoothly and efficiently. Maria is there for you from start to finish. As an extra bonus she has a good sense of humor and prides herself as a knowledgeable saleswoman and caretaker. I really couldnt ask anymore of her.
"Maria Swiacke Of Subaru - Top Notch!"
My wife and I came in looking for a used Subaru for our son. As soon we entered the Ira Subaru dealership we were greeted by Maria. She was funny, and actively listening to us. She the gift of making you feel like you have known each other for a long time, and made us immediately. We said it like it is, and she did not bat an eye. We explained we had limited time, and Maria got us out for a test drive in no time. We intended to look at other car dealerships, but felt Maria gave us the best deal already. We did not feel pressured to buy, and still had time to look for other cars. We really liked Maria, and her style - not typical. A good sales person and Mom made a good combination for us :). We purchased the car for her with the price we needed with time to other family stuff. The whole process went well, and we got the car three days early. We have already told friends and family about our experience, and how we had "fun" with Maria. Thats a change from our typical experience. Its worth the time to start with Maria at Ira Subaru in Danvers. It may save you some time, and you might even have as much fun as we did. Thanks, Maria!
"Thank You, Robin Duquette"
This review is an interesting one to write as Ive currently got an extremely love-hate relationship with Ira Subarus staff. Ill be writing two reviews here, as Ive been principally involved in two purchases at Ira Subaru in the past three months -- one was excellent, the other not so much. This is the story of my first experience with Ira Subaru in early March 2016: My mother is a CPA and our family lost two cars in the space of a week in the middle of tax season which put us in a bind transportation-wise. As she was far to busy to handle it at the time my mother put me in charge of locating and arranging the purchase of a replacement vehicle. I knew immediately that Subaru was the brand for us and after checking out a couple of older used Subaru Outbacks with my father, we stopped in at Ira Subaru on a whim, not expecting to be able to afford anything with the small budget we had for an immediate purchase. Upon entering the dealership we were greeted warmly by Robin Duquette, a sales and leasing consultant with Ira Subaru. She sat us down at her desk and immediately began discussing our needs with us, our budget, and what kind of vehicle we were looking for. While the dealership didnt have anything in stock within our immediate purchase budget, Robin offered to show us a few vehicles they had that were in a somewhat higher price range which we might be able to finance and we took her up on the offer. Boy were we glad we did. After showing us around the lot and letting us take a look at three different cars (Outback, Forester, Impreza) up-close, inside and out, and discussed a fourth option. Robin then took us on a test drive of a used Forester (which in my opinion was a great deal) and a 2010 Subaru Outback (which we ended up buying) with a six-speed manual transmission. Throughout the process Robin made us feel entirely at ease and didnt pressure us to make a quick decision, though we did so regardless. We called my mom, discussed the vehicles, and let Robin know wed determine which of the two candidates wed be going with that night and return the next day. That night we settled on trying for the Outback, applied for financing by proxy for my mom, and once everything was sorted out we called mom in to sign the papers and the deed was done. In fact, the only minor blemish on the whole experience was not a sales issue at all, it was with the finance department. I dont know if they get a ton of pressure to sell warranties and gap insurance policies but these guys really push hard, saying no just doesnt seem to get through until the fourth or fifth time. With that said, it wasnt enough of an issue to put us off the transaction and two days later we drove away in our freshly detailed 2010 Outback. Robin was an absolute pleasure to deal with and I wholeheartedly recommend without reservation that anyone seeking to do business with Ira Subaru seek her out. I cant speak to the other salespeople at Ira (except one, but thats for the other review) but I do know that shes tops. She took great care to ensure that we had everything we wanted and never made us feel pressured to make a deal. If youre in the market for a Subaru, give Ira a call and ask to speak to Robin Duquette, I feel confident shell take just as good care of you and your family as she did our family. --- I would also like to give a wholehearted thanks to Ira General Manager Mike Garabedian. Literally on the night of the 30th day after purchasing the car (when the lemon law coverage expires) the clutch went (understandably so, 100k miles is about right for a clutch) on the Outback and we were devastated. The next morning Mike Garabedian made it all better, we had the car towed to Ira and Ira replaced the clutch in our Outback on their dime. They were not legally obligated to do so as the warranty had lapsed and I think it really speaks to the values of the dealership and the people who work there that they did. Thank you, Mike!
"Best Buying Process Possible!!"
As soon as arrived I met Maria Swiake, we hit it off immediately witch made the entire experience a pleasure and easy to get through. We got right to work,first walking outside to look at the car that I wanted second we got to the deal, what I liked was that she was very clear and made sure I was following along with all of the information as we went through every thing I needed to know. Maria, was Abel too stay within all of the bounds that I was looking for it couldnt have been better. What I really thought was amazing, was the way that she handled an Insurance agent that wanted to go too lunch! Maria, in a very polite and humorus manor was Abel to get what she needed first. Gotta love it! With out a doubt, the most persnable and fun loving sales person Ive ever met. Ira Subrau, and all of the staff, were tremendous, I highly recommend This dealership and will be telling my friends about it
"Amazing Buying Experience. Maria Swiacke= Awesome."
05-16-2016
Just bought a new subaru and had the pleasure (and good luck) of working with Maria Swiacke as my salesperson. She made the buying experience, flawless. From the moment I walked into Ira Subaru- she took meticulous care of me (us). We (my husband and I) wanted a special model WRX and she went above and beyond to not only identify it, but get it to the dealership within an incredibly short period of time. She never stopped following up for us and with us-providing status updates via phone and email, consistently. Maria made us feel like VIP customers and we really felt like we were walking into a family gathering when we walked into Ira Subaru. The customer service, attention to detail, care for the customer is beyond anything we have experienced at any car dealership. Its like buying from your best friend. I trust Maria, the team and am buying my next car from Ira Subaru and Maria when my lease is up this summer. Seriously- this team and Maria are amazing to buy from.Great car, exceptional service-Maria Maria Maria Maria. Warm, genuine, professional, honest, just the most caring and attentive salesperson I have ever had the pleasure of working with.
"Great Service And We Love Our New Forrester !"
05-16-2016
Maria was a wonderful salesperson. She was knowledgeable, friendly and supported us throughout the process. We knew going to this dealer that we wanted a Forrester. We own a 2009 Outback that we purchased from Ira and we felt very confident returning to this dealer. Maria made the process fun. She listened to our needs and took us directly to the car we later purchased. We have recommended Ira Subaru to friends and now we will specifically recommended Maria!
"Delightful And Fun!"
05-09-2016
We had found the car we wanted, but dreaded the prospect of the arduous tasks of paper-signing, negotiating, and financing. Maria made it all fun and as easy as it could be. She is a delightful person who is meticulous about explaining and covering all aspects of the process and information about the car in a charming and understandable way. She was open to any questions and always accommodating. She made us feel like we were her most important clients. I would highly recommend her. Oh-and the car? Love my Legacy!
"Great Experience"
05-06-2016
I recently purchased a 2016 Crosstrek from Ira Subaru and must say that my saleperson Maria was outstanding. She was very knowledgeable about the vehicle and went above and beyond to make sure everything was to my satisfaction from sale purchase to delivery of my vehicle. I would highly recommend Maria to anyone looking to purchase a Subaru from Ira, if you want excellent customer service. I would also like to commend Jim the Sales Manager for the excellent customer service I received from him. Thank you both for an easy and pleasant car purchase.
"Great First Car Purchase At Ira!"
05-02-2016
The team at Ira Subaru put this first-time car buyer at ease. Maria (sales) and Alex (business) were very efficient, knowledgeable, and patient. Im very appreciative of their help, and very happy with my purchase of a used Legacy. Thanks guys!!
"Great Experience!"
04-08-2016
Im very happy with my new car from IRA Subaru. Amazing deal. Maria (saleswoman) is great. The buying process went smooth and clear. The finance guy and the manager are great too. I love my car. Thanks.
"Great Experience"
My experience at Ira Subaru was great. I had made an appointment to test drive a vehicle on an extremely busy Saturday. I was immediately greeted and directed towards the lovely Maria, who was able to help me navigate the car buyer process. She was highly efficient, personable and accommodating. I recommend visiting her and Ira Subaru.
"New Car Experience"
12-18-2015
Thank you Manny for your great service and all the your personal time in finding me the car I wanted. I am very happy with my purchase of my new 2016 Subaru vehicle. Manny is very patient, attentive and knowledgeable. I was also impressed by the finance department. The entire team made for a smooth ride from start to finish.
"Simple And Easy"
11-24-2015
My experience overall with buying the 2016 Subaru Forester XT has been amazing. Among all the car shopping done so far this has been the shortest. The dealer offering was simple and easy to understand. Negotiation was comfortable and got settled pretty quick. They also offered a trade-in value better than other dealers I negotiated with, for my 2012 Honda Accord SE.
"Terrible, Dont Waste Your Time."
08-01-2015
My recent experience at IRA Subaru in Danvers, MA was highly unpleasant, to say the least. When my fiancé and I entered the dealership, we asked to speak to a salesperson and were seated at an empty desk. We waited there for 15 minutes and watched several other couples enter the dealership and receive immediate attention. When we were finally met by a sales person we asked him about a car posted online, to which he informed us was no longer available. When asking about other cars that were for sale he responded in a passive aggressive manner to basic question about MPGs and deals that were currently being advertised. As such, instead of answering the questions he only provided round-about answers and then felt the need to inform us that he has "been doing this for 35 years and knows what hes doing". He then prematurely asked us if we had good credit, as if to gain reassurance that we were worth his time. I was interested in finding out the trade-in value of my car so I could determine an appropriate price range for my next purchase. So I gave him keys and after taking a look at it, he told me it looks pretty good for a "Massachusetts driver". He even took a second walk around the car to look for dents and scratches and joked that he expected I would have damage on my car from bumping or backing into things. When he found a car he thought wed be interested in, we agreed to test drive it. He then told us he had to go "find" it. He disappeared for over 20 minutes and eventually we decided it was time to leave. He had taken my car keys, so I had to go looking for them. I found them abandoned at an unattended counter in the showroom area.... I took them without being questioned and then asked a woman in the office area to inform our sales person that we were leaving. He came running out as we were about to drive away and then was unapologetic and irritated when we told him we were leaving and did not have time to test drive the car. The entire experience was so terrible that it is laughable.
"Best Buying Experience Ever! Thank You Maria!"
07-24-2015
Amazing experience, easy and fast. Would recommend in a heartbeat. Truly a great experience.
"Outstanding Service!!!"
06-20-2015
WE PURCHASED A 2015 SUBARU FORRESTER 2 WEEKS AGO.LOVED THE SUBARU SO MUCH THAT WE DECIDED TO TRADE IN OUR OTHER CAR AND BOUGHT A 2015 SUBARU OUTBACK. AGAIN IT IS ALL DUE TO THE GREAT SERVICE WE GOT FROM MARIA SWIACKE, OUR SALESPERSON, ALFIE THE FINANCE MGR, AND AGAIN MICHAEL GARABEDIAN,GENERAL MGR ALL WHO WERE TERRIFIC!! KEEP UP THE GREAT WORK !!!
"Nice Person"
06-15-2015
So nice to meet Maria Swiacke, great experience to find my favor car.
"Great Overall Experience"
06-15-2015
I worked with Maria and she was exceptional. From start to finish she made the entire process easy. She promptly communicated with me regarding a title we were waiting for. Car was clean, gassed, oil changed and ready to go for delivery. In the future, I will be using this dealership again and will be working with Maria Swiacke.
"Oustanding Service, Over The Top Salesperson!"
Maria Swiacke, our sales person was extremely helpful,informative and personable, when we were purchasing our new 2015 Subaru Forester. When we decided to take the car for a test ride she was very thorough to show us every thing about the vehicle. Once we decided to purchase the vehicle, the Finance Mgr came out and talked with us about the monthly payment we wanted, he was able to get us there. When I went to pick up my new vehicle, Maria took the time to go over everything again and to make sure I did not have any questions. After everything was done, the General Mgr Michael Garabedian came out to talk to me to make sure I was happy and satisfied with my purchase and to let me know to call him if I have any questions.
"Ira Subaru Has A Gem In Maria Swiacke"
05-27-2015
While I am not new to Ira Motor Group, this was my first Subaru purchase. I bought a 2015 Forester this week and it was Marias way of selling that made the deal after it almost fell though as these things can happen when negotiating price. As an Advanced Aircraft Engine Mechanic I can tell quality on fit and finish.... but the engine is what impresses me. The 2.5 I performs as all the reviews say. Smooth, quiet, and peppy and torque when asked for... If possible ask for Maria to be your sales rep. She loves the product, is knowledgeable, and willing to go the extra distance to get the deal done. When I visited the service area to get the inspection sticker all the bays were empty. Not one Subaru being repaired. That tells you something about the quality of Subaru. The 2.5I Boxer engine no longer has a timing belt with all the repair costs as it has been replaced by a chain that never needs replacing. Those who have had timing belts break in older cars know the cost of repair when that happens.
"Maria Swiacke Is Absolutely Amazing! End Of Story."
05-15-2015
I went into Ira today to look, test drive and see what I can do with my trade in for a 2013 WRX. I was promptly greeting at the door with my name and time of appointment on the calendar. I was introduced to Maria and I could tell she was not the typical "sales man/woman" that you normally see and deal with. We test drove the car, spent 7 hours working the deal (only because my insurance put something wrong on the paper) and I ended up leaving in my new car. Simple, easy and Maria made it all happen. Super smooth transaction, patient and never pressed buttons to buy the car or do anything she wouldnt do. She is definitely in your best interest. Heck, she even had a surprise half way through the day. I am absolutely overwhelmed how great Maria was, she was a true mom figure while buying this car. I want to thank everyone I dealt with, Fred and Maria, the young man who drove nonstop to make sure the cars were looking good outside, the people who washed, cleaned and made the car beautiful. Thank you to you all for what you do. It is far more appreciated than you think. Without you, none of this would have happened. It all starts with the simple wash to clean the car up, to Maria who made the deal happen and to Fred who got me an amazing deal with financing. I will for sure send business your way, as this is how I would want others to be treated when buying a new or used vehicle. Peace and much love! -Paul L.
"Great Service And Patience For A First-time Buyer"
05-15-2015
I spent an entire evening going over a used Patriot 2008 - Jeep with Bill Vickers. He was very professional, knowledgeable and above all, quite patient. The dealer seem very trust-worthy and even though I did not end up buying the vehicle I will come back to look at other options.
"Certified Pre-owned"
04-11-2015
I purchased a 2011 certified pre-owned Subaru Outback a year ago April 2014 with 44 th miles. Two weeks ago, I brought the car to a mechanic who uses Subaru parts and fluids to have my 60 th mile maintenance taken care of. I was told my breaks were 99% worn and suggested I call the dealership. Furthermore the independent mechanic told me that there was no way the breaks should be this far worn, in such a short amount of time. Especially if they were guaranteed to be no more than 50% worn a year ago at the time of purchase. My driving is all highway to and from work. I explained all of this to the Subaru service dept and they declined to take any responsibilty for the breaks being more worn than they stated. Be very wary of any of their Certified pre owned cars, they will not stand behind their guarantee. Apparently they do not want my business in the future.
"Maria Was Excellent"
03-23-2015
Maria was very helpfull during and after the sale drove all the way to new Hampshire to deliver our car with dunkins lol
"Thanks, Maria!"
02-27-2015
I had been researching cars for several weeks and I finally chose to go with a Subaru. I was impressed with all of the models they had to offer, but I had a particular few in mind. I stopped by Ira Subaru so I could check out the cars up close. Maria Swiacke greeted us at the doors and was also our sales representative. She was super nice and very personable. We took our time going over the specs of each vehicle to help narrow down our options. I was looking for smaller SUV that could handle well in the snow and we settled on a Crosstrek. I fell in love with the car during the test drive! The Crosstrek handled beautifully and Maria showed me all the features. She broke down and explained the perks and benefits of the warranty and package options, but didnt push me to purchase any of them. Buying a new car is a lengthy process and Maria helped make it an easy and pleasant experience. Thank you for your help and guidance, Maria! I love the new car!
"Super Sales Rep: Maria Swiacke - Great Car -"
02-17-2015
After researching many cars that I wanted to buy, I was impressed with the Subaru immensely. Since I live in the area, I went to IRA Subaru and was warmly greeted by sales person Maria Swiacke. She made me feel very welcomed. We discussed what kind of vehicle I was looking for and Maria graciously and enthusiastically showed me the Forrester detailing all the advanced technology which I never had in my cars before. We took it for a test drive and I was pleased that the way it handled (considering it was a snowy day). I was happy with all that the Forester Touring had to offer me. Maria took the time to show me all the features and could answer any questions I had asked. The buying experience was easy, got a good deal, and had fun along the way. Maria was wonderful to work with. I left there with a new 2015 Forester and feeling very much like a part of the Subaru family. I definately recommend Maria and IRA Subaru. Love My Car!!!!
"Either The Majority Of These Reviews Are Fake..."
02-17-2015
... or we had an unusually bad experience. We also dealt with Maria (who was sure to mention to go to this site to see all the great reviews about her about 45 seconds after meeting her- which we thought was strange even before we came here and saw all these reviews), but found the experience to take so much longer, so much more discombobulated, and much more pressure to buy right now than any of the other dealers we went to that day. We were very candid about the fact that we were not ready to buy a car that day- we wanted to take a test drive as we have never driven a legacy and were planning on buying in about a month (assuming we liked the car). Long story short, the experience dealing with her was so painful that when we were finally able to get the heck out of there, we went to a nearby Subaru dealership a few weeks later and bought a legacy there- much better experience.
"Great Service"
01-20-2015
My brother recently bought a car from this dealership, for a person that only has a little experience buying a car, it can be confusing.. this dealership was excellent. especially the person that handled our sale who is Maria Swiacke. She is funny, you wont get bored while waiting (cause we know that buying a car can take forever) and at the same time she knows what she is doing.. and most importantly, I loved about her was she was really customer advocate! she did everything she could to get us the best rate possible. I like how they are very courteous and very sensitive to customer needs. so overall, i recommend this dealership!! its not an easy job they do there but manage to make customers happy.
"Great All Around"
01-19-2015
I had a great experience leasing a new car from Maria Swiacke. The whole process was smooth and stress free.
"Great Service"
01-06-2015
My wife and I came in looking for a used Subaru. We were greated by a friendly, saleswoman, Maria. She made us feel comfortable immediately. I am not a fan of going to buy cars, but Maria may have changed my mind. For the record, its nice to see a woman selling cars. We didnt feel pressured or obligated to buy a car, but we ended up buying one. We financed our car with Jason at the dealership, we came in with a preapproved rate, and he was came back with competitive rates. The whole process with Ira was simple and convenient. We will be coming back for our next car purchase.
"Bought My Forester At Ira Subaru"
01-06-2015
After checking in with friends who had shopped around for their Outback I had a good feeling about Ira in Danvers and was ready to trade in for a new Forester. Never a big fan of the car buying experience, I headed out to spend a sunny Saturday post holiday to get it done. I was so lucky to have been met by Maria Swiacke, my sales rep for the day! I already knew what I was looking for and she was helpful in getting me out for a test drive right away; always the best part. One more car and the deal was sealed. During our whole time together I felt as if I were shopping with a best friend, not someone who was working the deal and she never let that go-even when I was sold and she was busy with new customers. A real treat, when you are spending big money and the day grows long.. My only fault with Ira Subaru is their lack of amenities, and I know its small, but It is a long day if you plan on driving a new car home and maybe a bit more offered in the way of food and bev? Vending machines and a not so comfy waiting area, basically for service customers is all. Something to think about! Overall I am thrilled with my car and had so much support from Maria during the day that I would recommend Ira Subaru to anyone thinking of shopping around!
"First Time Subaru Buyer"
01-06-2015
I visited IRA Subaru looking to test drive an Outback to refresh my memory of driving one at a different dealer about six months earlier. After comparing the Outback and the Forester, I realised that the Forester suited me better. The IRA sales group didnt miss a beat when the original sales person was out of the office upon my return and I met "Manny" Figueroa. We confirmed that the Forester was indeed the model for me and I left the dealership with a proposal, including the trade-in value of my car. Frankly, I wasnt looking forward to the buying experience but can now say it was painless. I found Manny to be professional, knowledgeable and someone who listened to his customer in order to really address questions. I bought the car !
"Bought My First New Car!!"
11-17-2014
A little over a month ago I began shopping for my (first) new car. I knew exactly what I wanted and planned to visit several dealers to find the best deal. At the first Subaru dealer, I was advised by the gentleman in the lot that there were no 2014 Subaru Impreza Hatchbacks in the Eastern part of the state and he told me something to the effect" Good Luck". Then I went to Ira Subaru and met Maria Swiacke and my luck began to change. She sat my husband and I down and spent a lot of time listening to what I wanted and why. She did say that there were no Impreza Hatchbacks in the lot but there was a sedan and she suggested I test drive it to get a sense of the car. After the test drive we returned to the dealer and she excused herself for a few minutes. When she returned she told me that she had found a Hatchback in Japan and that it could be delivered within a month. I put a deposit on the car and began to wait. Maria would call me during this waiting period to let me know the anticipated arrival date and how long it would take to process the car. She knew that I was very excited and nervous about this car and kept assuring me that it would be worth the wait and that I would love the car. Yesterday she called to say that the car had been delivered to the dealer at midnight (ahead of schedule)and asked if I would like to do the paperwork in order to take the car home later in the day. You bet I did! She worked extremely hard all day to get everything together in order to make this happen. She then showed me all the buttons and gadgets in the car and by 5:30 I drove off the lot in my beautiful 2014 Subaru Impreza Hatchback. And you know she was right. I love the car.
