First Choice Auto Center in Garden Grove, CA

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"Mr. Martinez"


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from La Puente, CA

Recommended? Yes

Purchased? Yes


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Friendly & hospitable. They were not willing to budge on some small details, like filling the gas tank!

"Hamid Great Customer Service. He Help Me A Lot."


User

from los angeles ca 90063

Recommended? Yes

Purchased? Yes


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hamid is a great with customer service. he help me get the car i wanted with no hasatation.

"Hamid Helped Get The Vehicle We Wanted."


Ali Manucheri

from Mission Viejo, CA.

Recommended? Yes

Purchased? Yes

05-18-2015


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Hamid and the rest of the group did a great job of getting us approved.

Response from First Choice Auto Center:

Thank you form the great review, that you gave us, and for showing others how easy our financing is.

"Ok Visit"


Ali Manucheri

from garden grove, ca

Recommended? No

Purchased? Yes

12-17-2014


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My visit to your dealership went pretty well, with all things considered. Vino helped me out and he was cool. Too bad I have bad credit, as it caused me alot of difficulty in the long run. Wish it wouldnt have taken 3+ hrs to get this deal done, though.

Response from First Choice Auto Center:

Sorry it took a long time to get your deal done. But we had to pull out all the stops with our banks to help you. Enjoy your car. We thank You for YOUR BUSINESS. Elias. sales manager.

"Hamid Was Very Helpful"


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from ORANGE CA

Recommended? Yes

Purchased? Yes


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EVERYBODY WAS EXTREMELY HELPFUL AND QUICK. THEY WORKED HARD FOR THE DEAL i NEEDED

"Victor Garcia. Great Salesman"


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from Santa Ana, CA

Recommended? Yes

Purchased? Yes


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i will definitely recommend this place. awesome customer service, friendly staff, and affordable cars to meet your budget.

"Victor 1st Choice Auto Center"


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from anaheim

Recommended? Yes

Purchased? Yes


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The whole team at 1st choice was great. Highly recommend to future people I know. what a breeze.

"Customer"


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from highland,ca

Recommended? Yes

Purchased? Yes


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this dealer has what youll find in just a few minutes... period thats all

"Hamid Was Very Helpful In Finding The Right Car"


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from riverside

Recommended? Yes

Purchased? Yes


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i will come back again . nice variety of cars on lot ....

"Hamid Was Wonderful"


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from huntington beach

Recommended? Yes

Purchased? Yes


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Service was fast, he says if i bring him customers free gas:) David , was very helpful and worked really hard to get us a good deal. We love it here so far, . We will recomend to everyone we know.

"First Time Buyer At 1st Choice Auto Center"


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from Garden Grove, CA

Recommended? Yes

Purchased? Yes


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This was my first time buying a car from a dealer, and chose FCAC based on a listing I saw for a used truck. Upon arrival, the truck looked better in person than it did in the pictures...and thats a good thing. Abe and Ben were excellent to talk with and close the deal. They took in my high school sweetheart for a good trade in value. This dealership isnt the biggest or the smallest, but all that matters is that I drove away with a new vehicle and a smile on my face. Based on my experience, I would recommend my family, friends, and anyone else interested in buying a car to try FCAC.

"Hamid Was A Very Good Salesperson And Friendlly"


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from Santa Ana, Ca.

Recommended? Yes

Purchased? Yes


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Also Abraham was very helpful and had lots of knowledge about auto. I would come back and purchase again.

"Hamid Was Friendly And Very Nice."


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from Garden Grove

Recommended? Yes

Purchased? Yes


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I recommend everybody to come and test drive any car u like. Also to buy one u will not regret it.. they are very friendly and help full persons. I got here by a friend recommendation and got me a Nissan Titan in really good shape and mileage.

"Car I Drove 45 Minutes To See..... Wasnt There"


Ali Manucheri

from Los Angeles, CA

Recommended? No

Purchased? No

01-28-2014


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I spoke to a guy named Vino(sp?) on the phone about a black 2007 Chrysler 3000 from cars.com a couple hours before I drove out last week. I wanted to make sure it was there because I was driving 45 minutes just to see it. I gave him the car number in the system and everything. Almost instantly, he was like yep, we still have that one which gave me concern that he could know so quickly without even thinking. Ok, I guess this guy is on his game. Cool, so I left. My GPS got a little screwed up, and I happened to stop in another used car dealership on the same street and asked about the car. The guy told me that they "just sold it". Then he tried to show me some other cars. Before he got another sentence out, I double checked the address with him and I realized I was in the wrong place and left. I arrive at First Choice and the exact same thing happens. Vino tells me that the car I wanted is gone...that it was sold a couple days earlier...that he mixed up the car I asked about with one with a similar number. Hmmmm. Ok. So he shows me around and I look at some other cars, but I wasnt ready to buy. I go inside and talk to the finance guy named Elias. Very nice personable guy. I tell him the car I came for was gone. He told me that it "just sold" today after I called and that they cant hold cars. Hmmm. Different story than what Vino told me. At this point, Im assuming that this is a game that all used car places play. This is exactly why people cringe at dealing with a used car salesmen. Oh ya, as of today, 1 week after the car was supposedly sold, the 2007 Chrysler 300 ad for the car I wanted to see is still up on cars.com. Im not sure what timeframe the ads are supposed to be removed, but I didnt like the way this whole thing went down. Both guys were very nice people, and this could have all just been an honest mistake on their part. Im just writing this in case someone else has a similar experience.

Response from First Choice Auto Center:

I apologize for your experience at our store. This is not the way we conduct our business. When I discussed this with the individuals you mentioned it appears they got 2 cars confused as you saw we have a large inventory. But this is no excuse for what happened. I would like to offer our apology and if you would reconsider us I would handle your trans action personally to make sure your experience is great. please give me a call 11am-8pm to discuss. My name is David H.I am the customer relations manager here. my number is 714-530-5333. We would love another opportunity to show you why we have so many repeat customers.

"Another Happy Customer!"


User

from RIVERSIDE, Ca

Recommended? Yes

Purchased? Yes


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Nice cars, Ben our salesmen did a Great job!! I will recommend this place to my family and friends. Thanks for an easy going experience.

"Hamid Was A Great Sales Rep."


User

from Baldwin Park ca

Recommended? Yes

Purchased? Yes


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never been to a dealer were they helped the customer like this one. Hamid said I would leave with a car that I liked and I did. they even filled up our gas tank

Price excludes government fees and taxes, any finance charges, any dealer document preparation charge, vehicle preparation/accessories charge and any emission testing charge. Prices advertised are based upon a payment of cash, cashiers check, or debit ATM. Credit cards are accepted with a transaction fee. Financing terms carry current KBB Retail Blue Book Value for vehicle base price. Prices subject to change without notice. Not responsible for any typographical errors.Vehicles may be subject to prior sale. Included warranties may be offered by This dealership or by a third party company. Warranties may be limited and subject to a deductible

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