"Great Service"
Another great experience at Coastal Nissan’s service Department. Tony got my 30K service done and my car detailed in less than a day. Looks and runs new. Thank you
"Frustrating"
Im pretty frustrated right now. I had one simple question I needed answered before I drove 2 hours to the dealership. The car in question has a bunch of rebates, incentives, and tax credits. I only wanted to know if the incentives had been applied to the advertised price or not. I was messaging for about 20 minutes, then the dealership sent me 3 emails. I responded to the emails repeating my question. They wont answer the question! I wont drive 2 hours if I dont know the price within an $11,000 range! The dealership WOULD NOT answer my question. They just pressured me to come in to the dealership. I think I will save myself the headache. If they wont answer my simple question, I assume it is the answer I do not want.
"Tony In Service"
Special Thanks to Tony in Service. Got me in and out fast and answered all my questions. Thanks Coastal!
"Amazing Experience With Nick And Lance"
I was so nervous about buying a car because I had recently been in an accident and didnt think I was ready to drive again but I know I had to. I was initially greeted by Nick who was very pleasant and accommodating. Lance than was able to find me the used car that was safe and fit my needs and budget. Both Nick and Lance were amazing and you should definitely go see them for your next used car purchase.
"Excellent Car Buying Experience!!!!"
I was greeted by Nick who was very accommodating and made me feel very comfortable right from the beginning. I than got to work with my salesman Tommy who was very knowledgable and made my car buying experience very easy. Tommy found the car I was looking for and with no hassle. I would recommend Tommy and Nick for their next Nissan purchase.
"5star"
Clean environment. Fast service. Friendly employees (Tony)
"Nissan"
Kudos to Tony Demeo and his team. Tony made things quick and easy for me. My car came back in tip top shape and Tony explained everything that was done. Call Tony and set up an appointment for your vehicle.
"Oil Change"
I brought my car in for an oil change and received excellent service from George Sullivan. He got my car in and out in less time than promised and the waiting area was very comfortable for me and my 3 year old. I highly recommend George at Coastal Nissan for all your service needs!
"Great Service And Got A Great Deal!"
I bought a new Murano from Nate and he was great. I didnt know what I wanted before I walked into the dealership and Nate was able to find a car that met my needs and budget. Nick the Sales Manager made the negotiation process easy and painless. The whole staff at Coastal were great and courteous.
"Would Not Recommend"
Would not recommend poor communication and disorganized
"30k Service! Just What My Car Needed"
I brought my Sentra in with 64,000 miles on it last Wednesday. It was running a little rough. Tony recommended a 30k service. I got it done it I feel like Im driving a new car. Everyone there was so nice. First class dealership!
"Express Service!!!!"
Coastal Nissan has Express Service and it is perfect. I brought my car there for an oil change and tire rotation yesterday and I was in and out of there in under half an hour. Best thing about it was it didnt lack any quality that Nissan is known for. Tony checked me in, I got a cup of coffee and before I could finish it he was going over my multi point sheet. If you dont take your car here for Service already, its a must try!!!
"Excellent Used Car Buying Experience"
We recently purchased a Nissan Murano. We had a great experience. Nate was very kind and helpful. With no pressure he made buying this car easy. We appreciate the time he spent with us going over the vehicle. We are very happy with our new car and will recommend this dealer to our family and friends. Thank you!!
"A++ Service Department"
I brought my Altima in to Coastal last week and got fast honest work done!! How refreshing. My Serv Advisor, Tony, got me in and out and explained everything my car was in need of and got done, all while not pressuring me to do it!! Ill be back!!
"Excellent Used Car Buying Experience"
Lance Ward was helpful, honest and low-pressure - exactly what you hope to find in a cars salesman.
"Nissan Quest"
03-07-2017
Nate billings was great and very helpful. The experience was good and i left with a very nice car
"Great Experience"
Great experience leasing a car. They are upfront and honest and worked with me to get a great deal.
"I Love Coming For My Services Here!!!"
I would drive 40 mins just to come to Coastal Nissan to get all my services done here. Shout out to George at Coastal Nissan, he is super friendly and helpful with my service here everytime. Providing the best customer service is what keeps the customers coming back. I will always come back here for my services.
"Fantastic Car Buying Experience"
I recently purchased a Nissan Altima from Ihsane who was a delight to work with. Ihsane made the process very easy and stress free. I usually dont like the car buying experience and that certainly changed this time. The Sales Manager Nick made the negotiation process very easy as well. Nick made it very clear in my mind that I was getting a fair deal and that made this definitely one of the best new car purchases Ive ever made. I want recommend Coastal Nissan and their phenomenal Sales staff to anyone looking for a easy and stress free car buying experience.
"A Customer In Need Is A Customer Indeed!"
Many thanks to George in the service dept for outfitting us with a new tire when we had an unexpected flat. Enroute from Sciruate to home in NJ after the holidays, we acquired 2 nails in our Altimas tire on our way to Route 3. George took us right in and had it replaced while we relaxed in the waiting area. A good end to a not-so-good experience!
"Fourth Purchase From Coastal Dealerships"
Lance, Mike and the entire crew in Cohasset are excellent people to deal with. Always treated fairly and love the vehicles we have purchased. Their website provides excellent information on pre-owned vehicles as well.
"Best Car Buying Experience Ever."
We have brought our cars to Coastal Nissans excellent Service Department in the past, but this was our first car buying experience there. Their Sales Staffs providing the perfect combination of information, assistance, and respect made this the best car purchasing process I have ever experienced.
"Great Car, Great Service!"
We couldnt be happier with our 2010 Nissan Rogue from Coastal Nissan! We worked with Lance at the Cohasset location in June 2016 after seeing the listing on Cars.com, and he helped us purchase the car we wanted quickly and easily. The car was in great condition and the price was fair. Coastal Nissan also inspected the car and got us our plates, so we could drive off the lot in just a few days. Overall it was a great car-buying experience! We highly recommend Coastal Nissan!
"Great Experience While Buying My Car!"
NATE billings was great to work with. No high pressre sales and took the time to go over all the details of my new car! I will recommend him to my friends ..It was a no stress and enjoyable experience ...
"Easy Experience!"
I purchased a car from Tommy about 2 months ago. It was one of the easiest car buying experiences I ever had. Nick is the finance office was great! Got me in and out of there very quickly. Thanks again!
"Great Car Buying Experience"
Great experience. Very helpful but not pushy. Knowledgeable. Nate was very nice. Did not try to get me to change my mind, but instaed helped me to find the best vehicle for me. Would \send my friends and family to hm, any day!!
"Great Experience"
Very happy I chose to shop at Coastal Nissan. Tommy made my first car buying experience super easy and I couldnt be happier with the car. Ill definitely be back in the future and would recommend my friends and family shop here as well.
"Salesman-nate"
Had a great experience with salesman-Nate. Very down to earth salesman and he made the car buying experience an easy one. Buying a new car is a commitment and can be a stressful experience but Nate took his time to go over every detail. I really appreciated his time and effort but most importantly I love my new Nissan. Thanks again Nate! Ill be recommending you for sure.
"Great Customer Service, Sales, And Repair"
I am a proud supporter of Coastal Nissan! I highly recommend friends and family visit Coastal Nissan, Norwell. Customer service saleman, Nathan Billings was genuine, knowledgeable, friendly, and made the process of purchasing a vehicle, an easy, stress free experience! The quality of service repairs has been great at Coastal as well.
"Tommy Is The Best!!"
This is the second car I have bought at coastal! I meet Tommy after I was in a bad car accident and lost my car he was great about telling me all the safety feature which were very important to me!! I would recommend him to everyone!!
"Best Car Buying Experience!"
Nate was my sales consultant, he was knowledgable, very easy going, and low pressure. I will recommend anyone to check out Coastal Nissan for their next vehicle. I dealt with Ron in the finance department, he was efficient. I was in and out of the dealership in less time than I expected. Very happy with my experience with Coastal Nissan.
"Great Experience"
Had a great experience here working with salesman Nate Billings. Will definitely be back in the future!
"Coastal Is Great"
Had a great car buying experience at Coastal Nissan. Tom and Mike were great from car selection to delivery.If you are in the market for a vehicle give them a cal. ou wont be disappointed.. .
"Great Experience"
I recently bought a Nissan pathfinder from Tom DiPesa at Coastal Nissan. He was extremely helpful in our search for a new car. We trusted his opinion and were thankful for his expertise and patience. We would highly recommend his services.
"Great Customer Service"
I bought my Nissan Rogue a 14 months ago from Coastal Nissan. I recently got a car starter and went to my salesperson Tom DiPesa for help. He picked up my car, exchanged it for his own, and delivered it back to me the next morning all done. Tom is easy and delightful to deal with and provided exemplary customer service. My experience with Coastal Nissan has primarily been with Tom and the service department at Cohasset and I have never had a problem. I would highly recommend them to a friend.
"Purchasing A Used Car"
I was looking for a car for my teenage daughter. I saw two on Coastals website which I thought may fit my needs. The cars were both out of town but Nate had them brought them to the Rockland store in an hour of our phone call so, I could see and test drive them. I decided to purchase one and Nate was very knowledgeable and efficient. He had the car registered within hours. He was a pleasure to work with and I would highly recommend him to all who are car shopping.
"Great Sales At Coastal Nissan"
I leased a 2015 Nissan Altima from Coastal Nissan last week. I cant say enough about the professionalism of Tom Dipesa and Mike Shea. From the selection process of possible vehicles to delivery they were excellent to deal with. They handled my registration and inspection sticker quickly and on time. If you are in need for new or used car go see Mike and Tom.
"Nate Is Great"
nate is the most patience and cordial and informative. He reall new what he was trained by Nissan on the vechicle. He got what we really wanted in a car and delivered .Nate also met our financial needs and we were happy with all that he did for us.
"The Price On The Vehicle Is Too Much"
Hello my name is Sam and the reason for the review is that the price on the Internet and the price in person are different why is that and the price that you tell your customers you should stick with that price and not go up and down with the number so it is impossible to buy the vehicle from you guys
"Terrible Customer Service Ruined Experience"
From the get go this was a terrible car buying experience. After triple-checking to make sure the car I wanted to look at was at this dealership, upon arrival I was told that the car was elsewhere. At the time I had a very busy and specific work schedule, and I asked Tom DiPesa, the salesman, to call me between 4 and 6 pm to discuss financing. At 6:20 he gave me a call, but I couldnt take it, as I was working. I was scheduled to meet with a financial advisor between 6:30 and 7, but when I got there he spent all of 5 minutes with me and he told me he had to leave, even though I had to drive an hour to see him. Attempting to get the car registered was a nightmare, and they took an extremely long time sending paperwork to my local DMV. They would tell me that they would have the paperwork finished by Monday, and on the following Thursday they would tell me that they havent even started it. It took almost a month to buy the car from start to finish. At signing I wasnt given any paperwork. Their email response time is terrible, and the emails are formatting incredibly unprofessionally. I asked Nick Spolsino, the Finance Director, if I could cancel my warranties about 20 days after I signed for the car, and he straight up lied to me, saying the charges could not be revoked from my bill. I did my research and called multiple people at Nissan Headquarters, each saying I was able to cancel my warranties. I requested the cancellation paperwork, and a week later they sent it to the wrong address after I specifically told them which address to send the paperwork to. I sent in the paperwork, requesting an email once it had been received and I was given no such email or any correspondence as to whether the paperwork was received or not. It wasnt until I emailed them just under 2 months later that I got a response. I asked what the status was, and Nick responded, "The cancellation is in process. It takes 8 weeks to be completed." A few days after that, funds were applied to my loans out of the blue without an explanation as to where they came from. I didnt know if I was charged or if the money came from Coastal Nissan. Overall, their communication is terrible and they have no grasp of customer service. Nick Spolsino and Tommy DiPesa have little respect for the customer and have no customer service skills. Will never be returning and would not recommend anyone gets a car through them.
"Very Comfortable Environment, Well Served"
My recent purchase of a Nissan Rogue 2015 was exceptional in every way due to the way Lance Ward assisted me. There was no pressure applied and I felt comfortable during all stages of the purchase. Even when I chose the car I wanted he made sure that this was exactly what I did want. He also went over how the car worked, including adding my phone to the car, air conditioning, radio, back up vision etc. During the test drive, I knew that this was the car that I wanted. Another friend of mine went somewhere else to buy a Nissan Rogue and got none of the personal attention that I got from Lance. He is a wonderful salesman and I would recommend him to anyone!
"Great Experience - Buying A Car Made Simple"
I had found a 2012 Honda Civic on the Coastal Nissan website that seemed to have most of what I was looking for and decided to make the drive down from the Worcester county area which was well worth it! When I got there Lance was great, he showed me the car, made sure it was what I was looking for, and sent me off on a test drive at which point I quickly decided that I wanted this to be my next car. It was in great shape, had low mileage, and had a few extras (leather seats, sunroof, Bluetooth) that won me over. I worked with Lance and Mike to get the price to a place that I could manage and was reasonable for them as well. I was even able to walk away with the car that day which was very unexpected and exciting! I had a great experience and would recommend Coastal Nissan to anyone looking for their next new or used car!
"Great Service For My Titan"
I did not by my truck here as I am new to the area. The service department always does a great job. I never feel pressured into service I dont need. well kept dealership and service area. highly recommend
"Malcolm Was Great!"
08-11-2015
Went in for a second car and Malcolm made the experience painless. There was none of the normal (typical) car dealer feeling that you would expect. Malcolm is very personable, kowledgeable and a straight shooter.
"Nissan Coastal Is The Way To Go!"
If you are looking for great service, sales & price, then come to Coastal Nissan in Norwell. I have been for years. For over 40 years I have owned Datsun/Nissans & just recently purchased a 2015 Nissan Altima with all the bells & whistles. Steve Delaney & Dan Doherty were top shelf & helped me make the deal work for me. Very pleased as always & would highly recommend Steve & Dan to help you with your next car purchase. You wont be disappointed.
"Great Experience With Leasing A New Rogue"
When I first visited Coastal Nissan I was just exploring my options for when my current lease ended on my Hyundai. I was lucky enough to meet with Dan Doherty who went over my options with me and even called Hyundai to see if I could pay off my lease early. As it turned out Hyundai has a very strict policy about early termination on their leases making it impossible for me to lease a new car at that time. Because he was so helpful the first time we met, when my lease was almost up, I returned to Coastal to talk to Dan again and he made it possible with a lot of work from him and other members of the staff for me to leave that day with a new lease on a 2015 Rogue, which I love. Every one I worked with was great but Dan went the extra mile for me so I was able to lease the car I wanted. Thank you, Dan!!
"The Worst Place."
06-25-2015
Never again what a run around they screwed my credit up and I never got a vehicle. Thanks do not go there.
"Great Prices Great Service !"
06-25-2015
Bought a used maxima and got a great deal ! This place is the real deal .
"Great Buying Experience!"
04-14-2015
purchased my 3rd car from Coastal! Happy with the customer service and quality of the vehicles.
"Clean Facilities"
04-14-2015
Im veré happy with the services and the attention that the give it to the client