"My X3 Service And Repairs Experience."
I service my car at Paul Miller for years and am very satisfied with their team and facility.
"Bmw 328i Check Engine Lite"
Fixed a know problem by BMW but not by me until my check engine lite came on...confusing why I was not alerted in the first place?
"Excellent"
they were great as usual . the Bmw service team at BMW are simply the best!!!!
"Service 750 Li"
Ken, my customer service rep. was outstanding! Paul Miller BMW should be proud to have an employee who shows such responsibility and care. I have owned a BMW since 1995 and have been to most of the NJ & NY dealers. Paul miller BMW exceeds with customer service by leaps and bounds. I travel quite a bit to get there, because they are worth the trip.
"Service Review"
very satisfied with the overall experience . would recommend this dealership to others for sales and service.
"Exactly What You Expect"
This was a last minute repair as the minimum engine oil warning came on. Even though I wasnt due for an oil change just yet, Ken presented my options and never pressured me for a full service as I could have easily topped off the oil and been on my way for another month. I was in at 11 and out by 4:30 as promised. No delays, no problems, car was washed and ready. This is the reason I come back to Paul Miller rather than the dealer I purchased the X3.
"Great Service!"
This was my annual service for a leased vehicle. The service folks were professional and the service quick. Thank you!!
"Harry Conti Leases Another Bmw."
Jimmy Jones, salesman, and Bob Smith, service adviser, have been fantastic.
"Great Service And Attention To Detail."
After a long series of issues with the car, Paul Miller Land Rover stayed patient, worked with the factory, and got everything fixed. Bad car, great service and mechanics.
"Positive Customer Service Experience"
Courteous, professional service department. Needed an unexpected repair during my routine maintenance (bent rim) and it was repaired quickly and at a discounted price. Loaner was a brand new X3 - nice perk. Ive used them several times over the past 2 years and they are consistently good.
"Great Experience - Second Lease From Paul Miller"
This is the second vehicle we leased from Paul Miller BMW with the help of Allen Heyman. Allen is professional, prompt, responsive, and is a pleasure to work with. He found us the car with the features we wanted and the best deal around (we are from Pennsylvania)--no tricks, games or sales tactics. Highly recommended!
"Great Service!"
Rich in the service department was fantastic to deal with. Very communicative and done quickly/smoothly.
"Always Happy"
very good service advisors and technicians, they always exceed my expectations and are very accommodating with service, repairs and maintenance matters.
"Great Experience"
Alan and all of the people were great for my second purchase of a BMW at Paul Miller.
"New Bmw Lease"
Great experience leasing my 4th BMW with Cathy Kundert at Paul Miller BMW!
"???????"
Suggested improvement: Had requested bill prior to picking up car. Did not receive. (I recognize was very busy, but would have been helpful to get prior in case I had questions). Detail was very good, but last time was excellent. Overall very good and I appreciate the help extended by staff.
"Thank You"
I want to thank Tomasz & his friends. Now I have a BMW. I belive we gonna meet again ;)
"Customer Service"
I recently had an excellent experience with Paul Miller BMW, and specifically with service advisor Robert Smith. I own a 2011 BMW 535xi with over 90,000 miles. I had never been to Paul Miller before for service and came in seeking to have the brakes (rotors and pads) replaced under the extended warrantee, since they had never been done. Unfortunately, corporate BMW would not approve the brakes, taking the position first that they were not covered by the extended warrantee, which was incorrect, and then claiming that the pads and rotors didn’t need replacement despite the passage of 90,000 miles, squeaking and now warping. My experience with corporate BMW was totally negative and caused me to have very strong feeling of never purchasing a BMW again. Thankfully, my experience with corporate was in no way mirrored by my experience with Paul Miller BMW. The Dealership took it upon themselves to replace both the front and rear rotors and pads at no charge to me, providing this merely as a goodwill gesture to a customer. I was truly impressed that the Dealership would take the position that BMW should have, and absorb the cost of these items. Clearly, they understand what it means to develop and maintain a client base and thy have earned my respect and continued business by their professionalism. TERENCE M. SCOTT
"Car Repair."
Excellent, my service advisor went out of his way to accommodate me and help me resolve any issues I had.
"Paul Miller; Easy As Pie"
Jerzey is the best. No punches are pulled, no haggling, just working the numbers. Thanks to Jerzey, Ryan, Peter and the lovely Receptionist who stayed late for us to pick up the car.
"Made Car Buying Painless"
The staff at Paul Miller are knowledgeable, courteous, and transparent. My salesperson, Lev Hylton, was prompt with his communication. My last BMW lasted over 15 years & over 111,000 miles. Looking forward to the same with my new convertible.
"Bmw X5 Lease"
process was flawless. everything ready on time. did everything on the phone.
"Another Quality Purchase From Paul Miller"
This is my second time purchasing a vehicle from Paul Miller BMW and both times was a very pleasant experience getting a great deal with great service.
"Awesome Carv- Awesome Service"
I had one of the best experiences purchasing a used car with Paul Milker. Everyone from sales, Allen H to finance , Gil and Marcelo made this venture easy and comfortable. They were super honest and extremely courteous and professional. Will def use them again..and again...and again!
"Thank You So Much For Helping Me A Lot"
The service at Paul Miller in Wayne was very good and I loved This place Thank You so much to Advisor Rich Rulli he helped me a lot Thx again
"Bmw Owner"
Good service, timely. This review procedure was a pain. Kept rejecting for one reason or another. If they remove this section it might be better.
"Review"
Excellent and professional sales help. Five stars. Highly satisfied with service and will for sure use them again.
"Tremendous Staff, Both Friendly And Helpful"
Allen Hayman and the rest of the staff at Paul Mill BMW made the entire process of leasing very enjoyable, and were able to give me an amazing deal on my X4 M40i. Would definitely recommend this dealership to anyone looking at getting a BMW.
"Pre-owned Sales Felt Like New Sales"
Ryan and Allan went above the standard of service. They represent the company and the brand in a superior manner. The service was superior and the transaction was regarding a pre-owned vehicle.
"Great Customer Service"
Sales person Mr. Jerzy Kutyla was very professional and helpful. Could not have been better.
"Roger Spencer"
quality work and you know your getting genuine BMW parts
"2017 Bmw 540 I"
I choose to go with Chris at Paul Miller due to a local bmw dealership not coming through for me. They exceed my expectations.
"Smooth, No-drama Experience--ill Be Back For Sure"
Two days ago, I picked up my beautiful new 2017 BMW i3 from Paul Miller BMW. And I drove 110 miles from Philadelphia to lease my car from this dealership. I had a great salesperson - Jimmy Jones. Why drive all they way to this dealer from Philly? Heres why: I found the car with the exact color and features I was looking for. I used the chat feature on the web site to ask to speak to someone about the car. Within 30 minutes, I received a call from Jimmy Jones, the i3 specialist. I was heading out of town to Chicago for vacation, so I was very upfront with Jimmy. I basically told Jimmy what I was willing to pay based on two existing offers from other dealers, and said if he could meet of beat those deals, we had something to talk about. Otherwise we could keep it short. Over the next 3-4 days, and mostly over text, Jimmy and I negotiated a deal that I was very happy with, for the car I wanted. No pushy sales tactics, no games, just honest back and forth. When we finally spoke at length to finalize things, I found Jimmy to be very friendly--I felt like I wanted to grab a beer with him. Two days later I drove to Wayne, NJ to pick up the car. Jimmy helped me get my existing car lease turned in and got me set up with the new car. The finance manager went over the financial details without the drama and pushy up-sell tactics I have experienced at other dealers in the past. In total it probably took only 15 minutes to review and sign all the paperwork. Overall, working with Jimmy was just a really good experience. And the experience getting the car from the dealer was efficient and pleasant. It was a pain to drive 110 miles each way to get to Paul Miller BMW, but when its time for my next car, I will seriously consider making the trip,
"Great Experience"
great service experience. super fast and everyone was very friendly
"Been A Happy Client For 25 Years!"
Bought my 2015 X3 off lease. The car was prepared as a CPO and cleaned & detailed prior to delivery. My salesman Jerzy has been selling BMWs to me for 25 years and over this period weve established a warm professional relationship.
"Mister"
We were highly satisfied with the friendly and professional environment provided by Paul Miller of Wayne. The sales associates ensured that we were comfortable and explained the entire process. The time spent leasing my new BMW was quick and drama free. An overall great experience that I would recommend to anyone.
"Factory Update"
Excellent service, as usual! The representatives at Paul Miller "bent over backwards" to take care of us. The maintenance needed was performed in a timely and efficient manner, and the high level of professionalism and competence encountered every time we visit this dealership is not merely appreciated, it has come to be expected.
"Z4 Service"
Great customer service. Rich takes good care of me always! Comfortable customer waiting area and staff is very friendly and attentive.
"Orrin Main"
excellent work, courteous staff, convenient service hours
"Service"
Ryan was very helpful. The only problem I had was that they wouldnt put in the detector that fell out without charging me.
"Service Visit"
Great service. Rich Rulli is the best servuce advisor I have had in years
"Paul Miller Bmw, Wayne, Nj"
Exceptional customer service throughout the whole leasing process.
"Retired"
Service adviser and technicians did a great job. The vehicle was clean and the greeting staff was great.
"Excellent Service Advisor"
Excellent service advisors - 2 persons I dealt with so far. Excellent sales manager and sales person.
"Shopper"
Tony was very helpful. The team was very professional.
"Paul Miller Offers Great Service"
From setting up the appointment through picking up my car after service, all employees handled the process spectacularly.
"Excellent Facility And Staff"
Brought my 2015 BMW X1 in for a new combox. They welcomed me professionally right in the door, were very courteous and respectful, and had my car finished way before the 3 days they said may be needed to complete the job. Robert, Amanda and Charlie in the service department, I tip my hat to you all. Nisha Galeano,she followed up with me to see that I was fully satisfied with what they did, thank you.
"Paul Miller Bmw"
Great customer service and experience. Good communications and timely results by Paul Miller BMW
"Service Visit Response"
I was very satisfied with my experience and my car was ready when promised.
"Mr. Gil"
Great service... great place. Always satisfied with their attentiveness! Tomas was my sale rep... loved him. I purchased car for my son, test Drove every car... Tomas never lost his patience... next car I get will be with paul Miller And it will be with Tomas!
