"Extremly Happy With The Service And Support Today!"

Today my 14 year old car broke down. It was very difficult letting go of my trusted Santa Fe... I did not want to say goodbye. I met with Peter Phaneuf who despite the look of despair on my face welcomed me and assured me he would find me an SUV that would not just meet my financial needs as that was my concern but one that was as comfortable and reliable too. Wow! Peter was extremely patient as we test drove and I asked 50 questions. He continued to insist that it was about me and my comfort and was happy to try a different SUV until I was satisfied. He continued to work the price till it was in my range and we agreed on the price point and payments. I am very excited with the whole experience and I would gladly recommend Peter Phaneuf, Merchant Motors is a place I will strongly recommend to anyone looking for a new car. Thank you.

"My New Chevy Cruze!"

Harold made the whole process so streamlined and easy. I felt so at ease knowing that I was being taken care of. He answered all my questions and walked me through every step. Definitely bringing my fiance here for her car!

"The Easiest Car Purchase Ever!"

We had the pleasure working with Eli Ruiz during this process! My husbands truck had literally blown up and we pretty much had to get into something and as nerve wracking as the process is Eli made it so much easier! My husband went from a truck to a car and Eli was very compassionate and understanding of our apprehension with what we could afford! We had to go back a week later for something small and he was right there making sure everything went fine he went above and beyond for us! I wish when I bought my mini van at a different dealership that I had actually gone here because everyone was willing to help in some way! Eli himself is pretty awesome and a fantastic salesman! I would go through him every time I buy a vehicle we are now merchant auto for life! Thank you Eli for all you did for us!

"Amazing Service & Compassion"

I was taken care of by Gene today at Merchants auto. He was amazing in demonstrating his in depth expertise and understanding of cars when helping me find what i was looking for. i could not be more satisfied with my purchase and will be referring my friends & family to come get there next car from Gene

"My New Subaru"

Great service, lots of choices, fast helpfulness.........

"Amazing Experience, Will Definitely Come Back!"

The place is very clean and nice, very friendly staff. They went above and beyond to make us comfortable during our visit.

"My New Ford"

Steve is a pleasure to talk to and work with we deal with him every time we come here. Harold was every pleasant to talk to and to deal with and a lot of help.

"Exceptional Experience"

First time purchasing a car on my own and everything was excellent. Gene C went above and beyond for me, explaining everything very detailed. He made car buying non stressful and went above and beyond even staying late so I could receive the car on the same day. I will recommend him to my friends looking to purchase a car.

"Ole Nightmare Is Gone!"

Jeffrey Brown has got to have nerves of steel. He never waivered over the past 26 hours to give us the best deal, best car, and best service I have ever received. Being a Manager in retail and not in the best frame of mind, he, the sales team, and Tim Randlett worked to get my son a car that has everything but the kitchen sink. It is beautiful, they were wonderful and we will never shop anywhere else. Thank you Merchants Auto!!!

"Best Visit!"

Peter was by far the most friendliest and helpful salesman i have personally worked with and will come back specifically for his help.

"Nancy"

Buying this car was the best experience I have ever had My salesman Peter was very upfront honest and explained everything to me and was able to answer all my question. Will pass his name on to others so he can help them also

"Buying My New Car"

had a wonderful experience with peter at merchants auto. he was super helpful and gave me all the info i need. he was very professional and made it easy on me and my family to find the car we wanted. thank you peter!!!!!!!!

"Amazing"

Ryan Spada was amazing he took excellent care of me. It was fast painless and I walked away with exactly what I wanted. I could not be happier!!!!

"My New 200"

I had a great experience buying my first car through Harold . He found me a great fit . Cant wait to purchase another car through him.. He was patient with me , and funny to chat with ..

"Mechants Auto"

Im a very happy costumer, Rich took very good care of .I got something I loved,and recommend this dealership

"My New Nissan"

Harold was very easy to work with and very knowledgeable of the car buying process. He narrowed down the car for me and picked out a great affordable option for me, a 2014 Nissan Altima. I will definitely be recommending Harold and Merchants to friends and family. It was a very painless experience.

"Good Experience Buying Used Truck"

Gene Cocchiarella did an amazing job!! It was a nice clean environment. Took care of us and was a very friendly environment

"Great Experience"

Just picked up our 2015 Nissan Altima SV tonight! We worked with Ryan Spada who we were lucky enough to meet upon arriving on the lot. He made the whole process so quick and easy, and I never felt pressured! He genuinely wanted us to get the car we wanted, at a good price, and have a good experience doing it. We didnt have great credit, but he worked with us and made it happen. Took about 2 hours all in all and we made it home for the opening season Pats game. Thank you, Ryan!!

"Best Experience Ever. Stephen, Eli And Mike. Great"

Best experience I have ever had at a dealership. First Mike Price took care of us. worked hard to find the right vehicle for us. About 4 hours. good job. Because of on an error on my part we needed to go back and exchange the vehicle for another. welcomed with open arms and solved in a hurry. Eli Ruiz took care of this for us because Mike was of. Fantastic job by Eli. Very on top of what we wanted and delivered in short order. Great personality. Made this situation so much more relaxed. Stephen Coimbra was the ace in the hole. This guy was so much on my side. He did everything to make this whole purchase possible for me including making it affordable and protecting my future. Great people. Wish I had gone there years ago. Thank you for treating us the way you did, that means a lot these days.

"Great Customer Service"

Gene our customer service rep was amazing and made our car buying process easy and painless with an awesome outcome :)

"New Vehicle"

Gene Cocchiarella was the sales consultant who took care of us. Very professional, very friendly and honest. Our needs were understood and many options were available to help with decision making. Gene was very patient with us as well. Merchants facility was welcoming and the staff around us were very friendly and helpful as well.

"Purchased A Vehicle"

We purchased a car here, Our Sales man was Gene Cocchiarella He was very professional and polite. We have purchased 3 vehicles here and had a great experience each time.

"Bought A Vehicle"

Gene Coccihiarella worked very hard to meet my needs and address any worries I had during the buying process. He was very informative about each vehicle that I looked at.

"Great, Friendly, Knowledgeable People."

Thank you so much Andre for making the stressful act of purchasing a used car quick, easy and..... stress-free! I appreciate all your help and patience!

"My New Elanttra Gt"

Harold Davis, was a great salesman, he worked with me to get me the payment i could afford. I would recommend everyone to Harold, he went above and beyond to help me out with this purchase. love my new car

"My New Ford F-150"

My experience with Harold was better than I imagined would of been...he was very friendly, helpful and knowledgeable. Without Harold, this major purchase would of been much more stressful. Thank you Harold! My dealing with Merchants Auto was a very joyous one...thank you Merchants Auto!

"Excellent Customer Service"

I came in looking for a new car and Peter was an amazing sales person. He was very professional and understanding to my needs and wants in my car purchase. I had to leave to go to Dr appt and Peter kept working on my paperwork so it was ready when I returned plus he had to stay later to make my car purchase successful. So a huge thank you to Peter for a job well done and you so deserve employee of the month not only for me but my 2 co workers I sent in an again u did an amazing job with them as well.

"Amazing Customer Service"

Peter did a fantastic job with getting me the vehicle I fell in love with!! He is very professional and smiled a lot!! Would recommend him to others and he deserves a high 5 every time he walks in to work from all the managers!!! GREAT JOB PETER P!!!

"My New Sentra"

My experience was awesome! Andre was amazing and was really helpful.

"My New Elantra"

Such a easy experience with Harold Davis. He didnt rush me, listened to what I want and needed, to make it easier. Also dealt with my low credit score and got me a great interest rate that i couldnt get anywhere else.

"Great Shopping Experience, Excellent Help"

Gene Cocchiarella was polite and a great help from the moment we arrived. We told him what key features we were looking for and he showed us everything available. The first one he took us to, the one that best matched our budget limits and space requirements was the one we kept coming back to drove off the lot. He did not pressure us and helped have one of the most relaxed car buying experiences weve ever had. Thank you, Gene.

"Pleased ¿"

Richard was on point.. Helped us with what we were looking for in a quality car.. And even found us an excellent deal with our 2014 Nissan Altima.. Thank you for an easy going experience..

"My New Jeep"

i had heard many good things about merchants auto so when i came to purchase a new car i was sure it would be a good experiance. it actually excelled past good. i had the pleasure of working with harold davis . he was amazing. he walked me threw everything with ease and calmness . he is an unbelievable salesman and i will recommand everyone i know who is in the market for a new car to come here

"Great Experience At Merchants With Gene Cocchiarel"

Gene and his team were very helpful, considerate and professional.

"Pleasure To Work With!"

This was my first experience with Merchant Auto. I learned of them through a good friend of mine that purchased a car a couple of months prior. When I arrived at Merchant Auto I was greeted by Rich Interrante. I told him I saw a car online that I was interested in. He got the car right away for me so I could take it for a test ride. I fell in love with it right away, but I wasnt quite sure I should buy the first one I drove. Rich was very helpful making sure I was 100% pleased. He walked around the lot with me, and let me get in as many cars as I wanted, and believe me I had him out there for a while. I cant say enough about Rich as my sales consultant. He was outstanding. No slick sales gimmicks, no pressure, Just great, accomodating service. Rich answered all my questions, and I never felt rushed with him. I did end up purchasing the first car I drove. I took it home and had many questions after. Rich has been great about answering all my follow up questions, and just making sure I am happy! If you are looking for a hassle free dealership try Merchants Auto, and ask for Rich Interrante!!!

"Happy Customer"

i am quite satisfied with the buying process. Sales Consultant Gene Cocchiarella was very helpful.

"Got A New Car!!"

Gene Cocchiarella helped me get a car within hours. I came in and we got the process started right away. He worked with me and my mom and helped us get what we were looking for. We got a car with no trade in or money down!!

"Merchants Helped Me Out"

The salesmen at Merchants auto, especially Ryan Spada were awesome!

"Unexpected Miracle!!"

I wasnt anticipating being able to be financed for a vehicle, as I have major credit issues that Im trying to overcome. Ryan Spada and "the team" did everything they could over a 24 hour period and made my purchase of an awesome 2015 Chevy Malibu possible. Thanks, Merchants!! Im incredibly impressed.

"Got A New Impala From Ryan."

Ryan was great. Very knowledgeable and friendly. Highly recommend coming in to see him!

"I Hated Car Shopping...they Certainly Turned That!"

Walked in , no hassle at all. told them what i needed how i felt about the buying process, Ryan crushed any doubts of purchasing and got me into budget 100 less then plan. BUY FROM MERCHANTS! lol

"2015 Ford Focus"

08-04-2017

Ryan spada hooked me up with a nice manual that i dig and most importantly got accepted for the loan! I would suggest coming to merchants and check out some cars!

"2015 Chevy Equinox"

08-04-2017

Ryan spada went out of his way to get me in a car of my liking and wanted to be in not what i could just afford tku ryan spada

"Michael J Hayes"

this was the end of shift and Merchants was about to close, Peter got me right in and got me approved for a new car

"Easy Buying Experience"

I have been hoping to buy a new (to me) car for a few months after having to do too many expensive repairs to my 2006 VW. I came into Merchants Auto not sure if I would be able to finance or afford a new car. With the help of my husband and our sales associate Richard we made it happen. Richard found the right fit for both of us and was able to get us a great financing option! Im very happy with our new purchase and am sure it will work out for many years to come.

"Ryan Spada"

Ryan Spada was fantastic! He helped me get into a vehicle I really wanted! Above and beyond customer service!

"New Car!!"

We came into Merchants not too sure what to expect. We havent purchased a vehicle in many years. Our experience was amazing! Peter was so kind and patient with us and really tried getting us into what we wanted and could afford. Gordan kept us laughing and explained things very well! We are VERY pleased with our experience! No stress auto shopping! simply awesome!! THANK YOU, THANK YOU!!

"Fabulous"

I had a broken down 2003 Hyundi Elantra and I had the pleasure of having Peter walk me through the process of getting a new car. I was absolutely dreading the whole process of trying to find a new car. dreading the steps, the time, and the money. Peter thankfully from the start made the experience nothing but ZEN. With his energy, kindness, and willing to put in 110% to make sure he helped a customer the best he could really was amazing! i ended up walking away with a car that was more than 10 years more recent than my original and way overshot what my expectations year and money wise were. My entire family has gotten cars from Merchants Auto and i guess it was my time to join the crew. I highly recommend anyone looking for a new or used car to come to Merchants and ask for Peter because i could NOT have left MORE thrilled than i am!

"My New Cr-v"

This was our first experience here at Merchants, and it was fantastic. Customer service that we received for Harold and Scott was top notch.. Will definately recommend and will do all future business here, Thank you!

"Extremely Satisfied Customer"

After many years with my sporty little Honda Civic coupe, I knew it was time to trade in and upgrade to something larger and with dependable all wheel drive. After weeks of searching for a GMC Terrain that I thought I really wanted, Merchants Auto had THE BEST selection. I spontaneously drove up after work to test drive a few. My sales rep, Ryan Laliberte pulled out a couple of Terrains for me to drive around. I was oddly unsatified. He knew this vehicle wasnt quite my style. I wanted all of the bells and whistles (premium sound, gps navigation, leather heated seats, automatic trunk lift, a quick engine and of course something sharp looking.) Ryan immediately requested I test drive a fully loaded Nissan Rogue with all of the options on my wish list. This a porty, quick, luxurious all wheel drive SUV with Bose sound system and a user friendly Bluetooth and navigation system was exactly what I needed. Within a couple of hours, with no expectations of getting rid of my sporty little coupe, I drove out of the merchants parking lot with a huge smile and a New To Me vehicle which had everything on my wish list. (Plus free car washes for the life of the vehicle)! Thank you for your time and patience Ryan!