"2013 Tahoe"

I recently purchased a used vehicle from this dealership and the whole process went very well. Chris Hart was the sales associate and he was very professional, courteous and always responded quickly to any questions I had either in person or by phone...I would highly recommend this dealership to anyone looking to purchase either a new or pre-owned vehicle.

"Great Buying Experience"

My husband and I purchased our 2014 Dodge Ram from Smith Haven Dodge today and were highly satisfied with our purchasing experience. We will be recommending our salesmen Jake Moran and Smith Haven Dodge to everyone we know looking to purchase a vehicle. Jake was polite, professional and knowledgeable and was a pleasure to work with. Thank you for making our buying experience a great one!

"Jeep Grand Cherokee Limited"

Alex Mora was the sales associate from the dealer. He was knowledgeable about the many aspects of the Jeep. He went out of his way to address all my questions and needs. I would definitely recommend him to a friend.

"2016 Jeep Cherokee"

I got a 2016 Jeep Cherokee at an amazing price!!! Staff was great, helped me find the perfect car to suit my needs. In the final part of my purchase they even helped me with my annoying insurance company. I cant thank them enough. If you think about checking out anything here make sure you talk to Michael Roberts and his manager Andy to get the best price. Would definitely purchase another vehicle here again!!!

"Smithhaven Cjdr Is The Best!"

I came into Smithhaven CJDR not know exactly what I wanted. I drove Honda Accords for many years and wanted a change. Palma in sales was wonderful. She took the time to go over all the things I was looking for and found me a beautiful, loaded Dodge Ram Big Horn that I could not be happier with. She was knowledgeable, professional and friendly. There were no high pressure sales tactics, only care and concern that I got what I wanted. The finance department was also great. Ivy worked with me to get a payment that I was comfortable with and explained everything to me clearly. She was extremely professional and detailed. I could not be happier with my experience at Smithhaven CDJR and my new truck! Thank you!

"Will Not Honor Cars.com Price!!!!!"

I bought the truck anyway. Its the one I wanted. Whatever, Im a sucker and honestly/foolishly hoped that my salesman Frank would take care of me on a purchase in the near future (see below). All the people there are really nice until it is time to talk turkey. Acted like they were doing me such a big favor knocking $500 off the price. But, when I showed them the price advertised on Cars.com (about $2500 less), they laughed. Claimed it was a misprint and that was actually the "dealer cost" and there was no way they could sell it to me at that price. I SHOULD HAVE WALKED OUT RIGHT THERE. I didnt. I get in these moods that I just dgaf and there I was. Anyway..... There were two of the EXACT SAME TRUCK listed for that price. This was three weeks ago. THE OTHER ONE IS STILL LISTED ON CARS.com FOR THE SAME PRICE!!!!!!! Today!!!!!!! 5/31/17. For any Vets, law enforcement, firefighters (Im FDNY) that are in "the program"...... dont bother looking here. Especially for pre-owned. I was promised that they would give my fiancé a good deal on a jeep lease. They didnt. She currently leases a top of the line Cherokee and the "best they could do" for her was a base model for around $150 more a month than she pays now. At the time they had an internet ad on their website for the car she wanted for less than she was already paying and they wouldnt honor that either!!!!!!!! She obviously wont be getting her next lease here. I am only writing this review because their "sales manager" contacted me today regarding a 3 star review I left on Yelp (going to change it to 2 now). Said he would have to check into what I was saying and would get back to me. He didnt. Makes me feel like Im being accused of being untruthful. I stand behind that review and consider it generous. And the same goes for this one. I will never buy another vehicle from this place and I wont recommend it to anybody. Its a shame because I live right near here and we are a Jeep family. I own a Wrangler, my girl loves the Cherokee, and I just bought the Ram. My father has a Ram, my sister has a Patriot, half of my extended family either has a Jeep or a Ram!!!!! And, after my salesman and other dealer representatives calling me and messaging me several times since my purchase..... Im a little fed up. I havent had this experience at other Jeep dealers. Unless they are just dying to give me some sort of refund, JUST LEAVE ME THE HELL ALONE. By the way..... this app is great. Awesome tool. But, before you go to look at a car, check out the dealers Yelp reviews also. You will get a much more accurate idea of what is happening with that dealer. Im of the opinion that most of the dealer reviews posted on this app arent real.

"2013 Nissan Rogue Sv"

04-18-2017

Couldnt have asked for a better experience for buying and financing my fist "big" car. Having paid full cash for my past cars from private dealers I was very nervous about what a dealership/financing entailed. I visited the dealership on Saturday interested in the Nissan Rogue I found online. Troy greeted my mother and I right away and took us to see the car. Troy is easily the nicest and most honest person to deal with. He answered every question I asked, talked me through the entire process, wrote down everything for me to look over, gave advice with my old car, and even urged me to test drive the car so I could see if I would even be comfortable with the car. He never tried to oversell the car and even let me look at comparable cars just to see if I liked anything else. I left without feeling pressured or pushed at all. I returned Monday to purchase the car and again Troy couldnt have been more professional and welcoming. He made everything very straight forward with no surprises from what he told me the other day. This dealership and Troy definitely deserve all the high reviews they receive.

"Best Dealership Around!!!"

Smith Haven auto group was the best experience I have ever had shopping for a new car. Diego Otanez was my salesman and he was amazing! Very informative and extremely knowledgeable. He made the whole buying process fun and easy. His personality was warm and inviting, I will work with him for any future car buying process. Tom Dunn in finance was also very informative and extremely nice! He knew what he was talking about and he made me feel confident in my decision to purchase my wrangler with this dealership. Alex Gomez was so kind and extremely helpful! I was in awe with how amazing the customer service and the staff at Smith Haven were. I will never go to another dealership again, I highly recommend Smith Haven they are absolutely amazing.

"Smithhaven Jeep Dodge Chrysler Review"

03-24-2017

I went to this dealership to trade in my Mazda 3 for a Mitsubishi EVO X. Troy was my salesman. He is very friendly, helpful, and courteous. I told him exactly what I was expecting, as far as payment wise, as he wrote an agreement up that stated if my monthly payments werent within my specified range, we didnt have to do the deal. The finance manager wasnt pushy either and helped me obtain payments within my range. I wasnt there forever, like I have been at other dealerships in the past. Several hours later, and I left with my new car and payments within my specified range. I would definitely recommend this dealership to others. If you want a great salesman who is down to earth and not trying to push a sale on you, then ask for Troy!

"Not Like Any Other Dealer!!"

The entire Smith Haven team went above and beyond to make my "end of the month" deal on my new 2017 ram 1500 sport! The one thing I loved most about this dealership is that you dont feel they are taking advantage of you. They gave me a fair deal and treated me with respect. The staff was very professional and honest. Everyone was walking around with big smiles and looked very happy. I am looking forward to my complimentary oil changes and inspections for LIFE! This place really is the home of the real deal!!

"Best Dealership"

12-22-2016

Great environment great people big shot out to tom in finance randy and Tyler in sales .. they made everything easy and quick. Got me everything I want and more.. if your looking for a new automobile go see the boys at smith town dodge

"Loving My New Car!!!"

The dealership experience was amazing, Dave Schulman helped us figure out what we wanted without being over persistent. He understood that we needed some time before purchasing the car and when we were ready he had the car we wanted ready before we arrived. The car was cleaned before I took it off the lot and we were shown all the features before we left. I am super happy with my car and will send anyone in need to their dealership. Thank you Dave and Smith Haven!!!

"Best Experience At A Car Dealership"

10-19-2016

I went to my local dealer and got the typical nonsense, a shame. I saw Smithhaven on TV and took a ride out there. Im so glad I did. Thank you so much to Alex and his team. I have now found my dealer.

"Key Missing"

09-21-2016

I did everything on phone set everything up financing was done!! When I got there they gave some salesman who knew nothing about how to deal with people to finish the sale so he could get his commission , which he should have never gotten but it took over two hours to detail my car which was in the cleaning shop from 12 and I got there around two waited two more hours to get the car which was never cleaned even the manager came out they left sticker on my windshield andthey got my car my money, then to find out they only had one key the manager said he would bring me the key when they got it well I called and called no call backs at all then the salesman called said they had the key they would call me right back 4 days I tryed calling leaving messages on there phone and with all different people till finally I got the manager again he said I would have to bring the suv back because they ordered a new key which had to be paired with the truck NOT once did anybody tell me this could happen then they all got really nasty because I was so upset because I had left my key in my office and no backup key so when I called they said I was rude but being honest it is there responsibility to have the key and my car cleaned, I just got messed up with the wronge dealership I have 6 or more leases different company but this was the worst and nobody even said they were wronge.

"Jeep Purchase"

The salesman was good, but the finance person was great ¿¿. Once we purchased the vehicle one of the keys was missing. They promised to mail the key. We have been calling they have NEVER returned our calls nor has the manager bothered to return our calls. Because of this we wont buy another car or release with them. I dont appreciate not receiving calls back or not caring because now we made the purchase. We have probably called about 8-10 times.

"Great Service, Awesome Car!"

06-20-2016

This was a great experience. I was able to sort out the lease over the phone and come in same day to pick it up! Great overall experience! I wouldnt go anywhere else for a jeep!

"Yes! Finally, A Car Deal I Can Trust!"

03-02-2016

I bought two cars in the past week; one from "another local dealer" and one from Smith Haven Dodge. The first experience was a total nightmare because while I considered myself an astute car buyer, I managed to get hoodwinked when the finance rep snuck in an extra, undisclosed $1955 into the price of the car. After contacting Chrysler/Jeep it was removed, but they were far from gracious or apologetic about it. This time, I decided to check into Smith Haven. No hassles, no lies, no pressure, no fuss. Straight forward, friendly, thoughtful, polite.....honest, fair. Wish I could take back the first car and buy it from Dave Schulman, Alex Gomez and the exceptional Finance Director, Dominc Galgano. I saved THREE points on my interest rate (less than perfect credit at this time) and got a great price with some nice extras thrown in. I am smiling from ear to ear about finding a place that makes me feel like a CLIENT more than a CONSUMER. Thank you to all of my new friends.

"Easy Drop Iff"

12-05-2015

I was able to bring my car in the night before my appointment and pick it up later the next day.

"Exceptional Service"

12-05-2015

My vehicle was taken right on schedule and work was completed quickly. Service was exceptional- fast and very courteous from the time i pulled up to the time i drove away

"Ok Service"

12-07-2015

CHRISTIAN, THE SALESMAN WAS FRIENDLY . THE DEALERSHIP WAS BUSY. EVERYONE APPEARED TO BE BUSY. I DIDN NOTICE ANYBODY JUST SITTING OR STANDING AROUND..

"Excellent Service"

12-07-2015

Fast and easy process. They had the vehicle I wanted and gave me the best price. They were able to beat all other dealers price.

"Our Salesman Ryan D Was Friendly And Attentive. "

11-25-2015

Our salesman Ryan was so friendly and attentive. It was a great experience buying a car their. We went to another jeep dealership and didnt receive the same attention. Actually, the other salesman was cocky and neither of us got a good vibe.

"Great Service"

11-25-2015

The car drop off was very easy and the service adviser was very courteous and knew exactly what recalls or other service related maintenance that the car needed.

"Great Service!"

11-20-2015

I appreciate the honesty from Jason (sales manager) and Alex (sales rep) They led me through everything and they were both very patient. They both deserve to get raises!

"Repeat Customer "

This was the second Jeep I leased from Mike Horan / Smith Haven. Aside from him being personable and friendly, he is extremely knowledgeable on the all the Jeep models at the dealership. Mike pointed me in the right direction and put me in the right Jeep for my budget. No hesitation recommending Mike to my friends and family. Mike, Ill be back in 39 months for my next Jeep.

"One Happy Customer"

11-14-2015

It was obvious that it was a very busy day when i pulled in. But, I was still Greeded with a smile! I received excellent service , and your service Department is always friendly. Mike Giardinello was very helpful and patient as I asked my questions regarding my recalls, on my truck. One happy customer! Thanks! Theresa Weisse

"Good Service Comfortable Waiting Room"

11-11-2015

Dealership had the part I needed on hand instead of making me wait for the part to come in. Repairs within 2 hours.

"Excellent Customer Service"

11-04-2015

Explaining what is needed to keep up my maintanence for current and future appointments leaves no surprises. Everyone is always so friendly

"Great Place! "

11-02-2015

Jake was extremely helpful and both upbeat and down to earth. The wait for the transferring of plates was a little long, but he gave me updates on the progress and sat down to talk and make the time pass more quickly. A much better experience than Ive had at other local dealerships.

"Great Service, Clean Facility"

10-19-2015

My sales guy Michael Chiofalo was excellent and I would buy a car from him again. I dont like aggressive sales people and he was not. He was very friendly, helpful, not pushy and eager to make me happy.

"Sales Staff And Vehicle Both Excellent "

Mike Lupo was our sales representative. He was friendly without being contrived and seemed interested in working out a deal without resorting to trite sales techniques. He was able to work with Service/detailing to fulfill our requests very quickly. Additionally, he seemed to have a genuinely positive working relationship with Rob (Finance) and Lauren (who actually worked with us on the delivery). The teamwork was excellent. Before buying, I checked BBB and was surprised to learn that you are one of the few dealerships that maintained an "A" rating.

"Great Dealership"

10-09-2015

Professional Staff friendly atmosphere great cars it is a pleasure to be able to find a business that is so well run

"Great Service"

09-24-2015

Sales and financial staff was excellent. No matter how long I was there and how many questions I had, they had great patience with me and let me make up my own mind about the purchase. They werent pushy. They made me feel like I was a valued customer, like family.

"Casual Atmosphere, Low Stress, Great Service"

09-24-2015

All the sales personnel including the receptionist were very pleasant to deal with. The showroom was set up nice and casual. These two items made the experience very low stress. Plus it was the big Labor day bash so also enjoyed a couple of hot-dogs and a burger. Been a while since buying a new car was fun again instead of stressful.

"08 Jeep Grand Cherokee"

fast service and good rep friendly best service very patient very clean customer was great they have a lot cars good price

"Great Service"

09-24-2015

Nice clean environment. Friendly staff. Let me know right away when my truck was done. I was in and out in 50minutes.

"Great Service"

09-12-2015

Your representative made sure that I received only the service that was necessary of my car unlike the dealership that my husband has used that seems to add extras at the drop of a hat.

"Geart Service, Friendly Staff"

09-09-2015

Your service Alexa Hyatt is great . She is always friendly and goes out of her way to help with your service needs. I never have a problem getting an appointment which fits my time frame and its fast and reliable service.

"Smith Haven Jeep "

09-09-2015

sales people were very very pleasant Michael offered coffee and water, very attentive. Took their time, patient with all of our questions.

"New Car"

09-04-2015

The best experience buying a new car. I felt like the salesmen was truthful and honest working with me and no pressure

"Excellent Dealership From Sales To Service."

Very happy with my original salesman (Michael Horan), the gentleman who handled all of my initial paperwork and signing, this dealership and service department so far. VERY HAPPY

"Great Service, Clean Facility"

08-24-2015

Our salesman, Richie Graber, was very attentive to our needs, and made sure we were happy with our deal. We had some extra paperwork that needed attention, Alex Gomez (sales mgr) handled it and got it done. Very friendly staff, several other salesman and managers said hello and introduced themselves to us in the showroom.

"New Lease"

08-21-2015

Jay was helpful and approachable and worked with us to get a price we wanted. I love my new jeep.

"Seamless And Professional!!!"

08-21-2015

Just purchased a 2014 JGC Limited from Smith Havens Frank P. Seamless experience got me into the car the same day. They were able to work with me on getting to the right price and everything after that was professionally done! I would highly recommend this dealership to my friends and family!

"Best Employees Hands Down!"

Everyone was so helpful and not only did the service department take care of what my scheduled appointment wax for, they took care of a recall on my vehicle as well! The sales man, Jason, remembered me by name and came over to say hello. The same goes for the sales manager, Daniel! You guys are the best!!

"Best Car Buying Experience Of My Life!"

As a returning customer (I had purchased my 2008 Charger SXT from Smithhaven Chrysler Jeep Dodge in January 2009), everything about the experience, from being greeted by the Floor Manager, to Palmas expertise about the the 2015 Chargers new features and options and her follow-up phone calls to both myself and my son congratulating us on our purchase and making sure that we were 150% satisfied, to your finance team helping us fit the lease into our budget to "Make it Happen", everything was superb! I will be evangelizing to everyone I meet in the NYC Metro area and beyond to come to you all to make their vehicle purchasing experience as pleasant and professional as possible!

"Sale Experience "

It was a good experience. Tom was great with showing and telling me all about the car. I felt it was an honest experience and not shady as car buying can be. Getting to a final purchase price was not a painful which was good for both parties.

"Great Service"

08-03-2015

Prompt service. Friendly atmosphere. I also appreciate knowing what to expect at my next service visit, so I am prepared. Thank you.

"Great Total Experience, Exceeded Our Expectations!"

08-01-2015

Prompt, courteous and very efficient experience with Smith Haven. Mike went above and beyond to satisfy our needs and was extremely knoledgable about the available cars for us. No pressure and no haggling and he was extremely pleasant. The best experience ever. We were thrilled.

"Great Experience "

07-31-2015

Dealing with our salesman Mike was a pleasure. He really took the time to know us and picked us a great vehicle to test drive and ultimately buy. He made the trade in easy too. Would definitely recommend friends and family to see him.