"Shockley Honda"
Had an amazing experience at Shockley Honda, Charlie was my salesperson and was really nice and made the experience great!
"Great Car Buying Experience Thank You Nate Janes"
I was very impressed with my experience at Shockley Honda. The professionalism and knowledge displayed was second to none. Never did I feel pressured, intimidated or unaware. Nate Janes did everything he could to get me the best deal including a trade in that I still owed money on. I ended up with a great car at a great price and was very pleased with my experience. Nate and the team worked hard to ensure I was satisfied and that my car buying experience was second to none. So thank you to the Honda Family at Shockley Honda, it was a pleasure working with you and watching your hard working team dynamic. It was a great atmosphere and I will be a returning customer. Thanks again Nate for staying late for the test drive, and for showing me all of the features and helping me set it up the day of the purchase.
"Bought A 2018 Honda Odyssey"
Kaley at Shockley was awesome! We did most of our negotiating through email and so we already knew what we were getting and the price before getting there! The management was nice and was a very easy no hassle or getting upset experience!
"Great Car Buying Process - Ask For Nate Janes"
I was very impressed with my experience at Shockley Honda. The professionalism and knowledge displayed was second to none. Never did I feel pressured, intimidated or unaware. Nate Janes did everything he could to get me the best deal including a trade in that I still owed money on. I ended up with a great car at a great price and was very pleased with my experience. Nate and the team worked hard to ensure I was satisfied and that my car buying experience was second to none. So thank you to the Honda Family at Shockley Honda, it was a pleasure working with you and watching your hard working team dynamic. It was a great atmosphere and I will be a returning customer. Thanks again Nate for staying late for the test drive, and for showing me all of the features and helping me set it up the day of the purchase.
"Frederick Honda Civic"
Bill Workman was excellent customer service. I know I will be coming back her to buy my next car. Thanks, Sue Weatherholt
"So Easy"
Nate was my salesman. He was amazing. It was the easiest thing ever to buy a car here! And at a great deal!
"Many Thanks"
Many thanks to Ron and Gary for going over and above to help service my certified Honda. You guys continue to amaze me.
"Cindy Love"
I just purchased my first Honda and would highly recommend Shockley Honda. My salesman Joesph Cullen was more than helpful helping me buy a car. He was amazing ! Thank you Shockley Honda.
"A Cut Above"
I searched throughout Maryland, PA, Delaware, and Virginia for great deal on a certified vehicle. My efforts led me to many dealerships and many test drives. After testing 4 cars at Shockley, I knew my search was complete -due to the sales rep (Bill), the quality of the vehicles, and the competitive pricing. I recommend visiting Shockley as your first place in search for a vehicle, or your last just to make sure youre not missing out on a better deal before you make a purchase.
"Best Car Buying Experience!"
The staff at Shockley were all great. We worked with Bill Collings who was professional and patient. We inquired with other local dealers, but Shockley was most willing to work with our budget and get us the car we needed. Brian Ham in finance was great, too. Overall this was the best car buying experience we had! The kids play area could use a little cleaning, but this was the only thing we noticed that needed improvement here. Highly recommend!
"I Got The Deal What I Was Looking For!"
It was the best car buying experience I would say. I had gone to multiple dealers and had a tough bargain which I think I was justified as I was ready to pay average market price. It took hours for other dealers yet the deal not finalized,. Here Bryson made it within 15 min. It was easier than expected .. this is what others are offering to you and here is mine price what you are looking for... deal done! Best thing I found about the the sale person (Bryson) is that he was making quick decisions, without going to his boss and confirming again and again. He was genuine, transparent, clear and cheerful. What made the key handover ceremony of my new Honda accord most memorable is the standing for national anthem with his favorite car racing team going for the race and we watching it live on his iPad.. I feel very happy about the car so writing review too.
"Excellent Customer Service"
After visiting other dealerships in the area, the customer service and overall atmosphere at Shockley was very inviting and never pushy, and the same cant be said for other dealerships. Alex Ferguson was the salesman my wife and I met with, and he was great. I knew exactly what car I wanted to look at and he was eager to help me. Alex was never pushy and made my first time car buying experience as easy as possible. I closed the deal that day on my new 2017 Honda Civic Coupe and I couldnt have been happier. My wife and I then met with Justin Todd within the finance department, who made the process as pain free as possible. Again, he was never pushy and extremely friendly. After the process was over, Alex even showed me how everything worked inside my new car, and even paired my phone and input a few numbers into the phonebook. I would highly recommend Shockley Honda, and specifically Alex Ferguson to take care of you.
"Great Buying Experience"
This was one of the best buying experiences weve had. Mo Williams was so helpful with our purchase and a special thanks to Shawn Bowders for going the extra mile in pricing. Were enjoying our Accord immensely and would absolutely recommend Shockley!!
"Glad I Choose Shockley Honda."
I am very glad that i choose Shockley Honda. I worked with Xavier and it was a great totally different experience. Usually sales personal are tricky, But Xavier was very straight forward and very cooperative.
"Im Impressed"
We were helped by Andrew Ray and he did an outstanding job. Buying a new car is never fun, but Andrew made it as painless as possible.
"Best Experience!"
I recently purchased a new 17 Civic Hatchback. Krystal was so nice and made the car buying process stress free. This was my second time purchasing from Shockley, and my family has now purchased 6 vehicles from them. I would never purchase from anywhere else! Shockley deserves the great reputation it has.
"Excellent Service!"
Cindy East gave an excellent customer service. We just moved from Virginia to Maryland and was pleased with the great service at Honda Shockley Frederick MD. The Maryland state inspection took longer than usual as there were a couple of things that need to be addressed in my Honda Odyssey car. My kids were comfortable at the waiting area as there was free Wifi and we were thankful there was a shuttle to take us to Target store nearby for us to do our shopping while waiting for the car to be serviced and also to take us back to Shockley Honda. Based on the great service rendered, we will come again. Thank you.
"Wonderful Service!"
I was in today looking for a car after my current one broke down again. Tom Moore was amazing and I was able to leave in my dream car! Everyone we dealt with was wonderful and made the process very easy. Thank you all for everything!!
"Shockely Honda Is The Best And Xavier Is Awesomene"
I wen there to buy and car today cause i was stuck in an rut over the weekend with an car...my experience there was great Xavier Mcquiston was very understanding in my needs and with my situation and made the process from start to finish so simple and painless and got me into the car ive always wanted and its and honda of course i got me an 2013 oddessy exl and i love it so if your looking to buy an car i definatley recomend this place and ask for Xavier hes the best and his finace manger was very helpfull as well and made shure everything was put togher well and in and out without no hasseling as you would deal with associated with other places. Please go see him and get you an great car Once again Xavier me and my father thank you so so much for such an wonderfull expierince and making it so painless.
"Great Experience And A Friendly Stagg"
My wife and I just purchased a vehicle from Shockley Honda and I must say it was a great experience. Every Staff member from Krystal our sales consultant to the Sales Manager Justin all the way to Finance manager were all extremely nice and pleasant to work with.
"Disappointed"
I recently bought a used vehicle at Shockley for my growing family. It was sold to me with a low amount of oil and riding on fumes - the gas light came on during the ten minute drive home. The jack was loose in the trunk and not put in its dedicated compartment. The vehicle was somewhat cleaned, but they were many really obvious sticky spots from the previous owner. The Sales Person I worked with was a nice young guy, so it seems like the faults come from his support team - the Service Department, etc. The Finance Person was pushy with Shockley warranties and service plans, but I guess thats fairly typical. Dont think Ill rush to go back there for another car.
"Auto Service"
I am very satisfied with the repairing process. Service Rep Ron Samangil was very helpful and took care of business as I expected.
"2016 Hrv"
I purchased a 2016 HRV from Shockley on Saturday. I was pleased to have been helped by Missy, Tori and Justin. My thanks to all of them.
"Love My Lexus Rx350"
Awsome from start to finish. Shockley made this experience so easy.
"Great Experience"
Everyone was so helpful with the process of buying a car! This was my first time going in alone to purchase a car and they explained everything to me very well. They were even extremely patient and kind to my little 1 year old who wanted to run around the store the whole time!
"2010 Honda Civic"
I was pleased with the buying experience. It wasnt complicated at all. The price was competitive with other dealerships.
"Buying My Second Honda"
Thomas Moore and Tori Wolfe were the best team at Shockley Honda. I felt comfortable from the start to the finish. The whole process of buying my new Honda CR-V was comfortable without any pressure. I would recommend Tom and Tori to anyone that is looking to buy a new Honda.
"Bought A New Car"
I worked with Bryson Bentz at Shockley in purchasing my 2017 Honda. I am super happy with the car and Bryson and his team were great to work with. Thank you so much for the time spent and giving me the time to find the right car :)
"Great Experience!"
This was one of the easiest and least stressful car purchases I have made. Sales rep Andrew Ray was friendly, understanding, and professional. He worked with me and for me to get a price I could live with. Phil, in financing, was straightforward. He explained the different add-ons but did not pressure me to purchase any one of them. Kayley explained the interior features of the CRV so that I felt comfortable driving away from the dealership. I would certainly recommend Shockley to anyone interested in buying a Honda!
"Fair Pricing"
We have purchased three vehicles from Shockley this year. None was new, and none was very expensive. We might have taken the three cheapest cars on the lot. But we were treated with respect and courtesy through the process, as if we were spending a lot of money. I know the prices were fair as two cars were totaled within months, and valued close to what we had paid. One day, well buy a newer car, Shockley, I promise!
"Hrv Purchase."
I am very pleased with the 2016 hrv that I recently purchased. The sales rep, Andrew Ray did an excellent job along with the service department. Thank you.
"Used Car Purchase"
STAY AWAY FROM THIS DEALERSHIP . This is my first time for writing reviews in my entire life because i dont want anybody to be a victim like myself . I purchased 2008 Honda Accord on the date October 23, 2016 and before i purchased the car i noticed a leak underneath of the car and i aske the sale rep. Thamos what was the leak and he replied 4 techs checked the car and there shouldnt be any leak then i asked him if i fould any leak i should bring it to get it fix , he said yes he even mentioned i have 1,000 or 30 days powertrain warranty to cover it. i finally purchased the car and took it to mechanic shop and i found the transmission leak. And i called them to tell them the situation and i took the car to them and they checked it they admit there is a leak. remember the car is been only a week and 90 miles since i bought it. After they checked for leak , they told me they have to wait for used car sale service manager name Jonathan who wasnt available at that time and i had to go home which is 40 minuted drive from where i live. The next morning i made several call just to speak with service manager Jonathan , finally i spoke to him and he said there is nothing he could do to help me . His excuse was the transmission is not broke or damage yet. It doesnt make any sense , what would happen if the transmission lose all the fluid ? i will not recommend this dealer to anyone .
"Mike V"
Place looked nice, people were polite. No wiggle room on the price even though I found better deals elsewhere after. I drove an hour to get there and after trying to tell him I want to buy the car just come down a few hundred dollars he let me leave! Didnt offer to show me anything else, didnt try to work something out down the road. He sent me one email saying if you are still interested its at the same price and its not coming down. Lousy salesman if you ask me.
"Service Department - Car Repair"
The service department is excellent. They are very professional and explain everything to you about what they are going to do to your car to make sure you are both on the same page. The service was quick and professional.
"Great Honda Dealer To Buy A Car"
THE BEST PLACE TO BUY A CAR THE SALES TEAM WAS ON TOP OF ALL MY NEEDS AND QUESTIONS AND MADE ME VERY HAPPY NO ISSUES AT ALL. VERY BEST DEALER IN MARYLAND
"Buyer"
Andrew Ray was an awesome guy.easy to talk to .we bought hrv and really happy.
"Oil And Filter Change"
I received my free complimentary oil and filter change. It went well. I thought that the time it took was a little long. Everyone I spoke with at Shockley was polite and professional. The regular price for the free car wash was on the receipt, but not the oil and filter change. We already have a regular place that we get that taken care of. I suspect that the price at our regular place is less expensive. I wish the regular cost of the oil and filter change would of been on the receipt. Despite that fact, if we buy another Honda, we would definitely consider Shockley.
"Very Happy"
Alison was very nice person with us, She help us and give a good advice, I can recommend her to come to the Shockley Honda to buy a car. She really make a good deal for us. She is a wonderful person.
"No Complaints Here!"
Shockley was easy to work with. I would definitely recommend their team. They did not give off a stereotypical car salesmen feel which made the experience so much better. I didnt feel rushed or pressured and got the exact car I wanted. They had a nice personalized approach. Thank you Bryson!
"Great Service"
Great customer service from the entire staff when our Pilot was totaled and we needed another one. We have dealt with Shockley for ten+ years and will not think about going elsewhere. Keep up the good work.
"Update"
I am confident that the up date that was installed on my 2016 Honda Civic Touring model! Hopefully this will solve my freezing issue! There is no way to know for sure! Only time will tell!
"Shockley Honda Review"
Today we had our car maintenance and a few other repairs at Shockley Honda. Our service advisor, Maurice was very friendly, very helpful and very professional. We were very satisfied with the service we received.
"2016 Honda Civic"
Just bought a 2016 Honda Civic from Shockly Honda. Andrew Ray was my salesman, he did not pressure me into anything, he was very knowledgeable and made my purchase enjoyable. The entire staff was kind and respectful, I enjoy my car and I enjoyed my experience at Shockly Honda.
"Just Meh"
Went to look at a Honda Pilot they had advertised, but couldnt find anyone working to get the keys. Left after 30 mins of waiting on a Tuesday afternoon. Lots of emails from them asking me about their service, but really there was none to be had.
"Thank You Andrew Ray For A 1-of-a-kind Experience!"
I recently bought my 2016 Honda CRV at Shockley Honda after being in a car accident. They were highly recommended by my family and friends. To say "amazing experience" truly does not do justice for the experience I had. Andrew Ray went above and beyond to answer questions, accommodate my crazy schedule, and customize every aspect to make me feel comfortable with my purchase. First question he asked was, "what are the most important qualities/features you are looking for?" Andrew and the other employees even entertained my 2-year-old daughter, which you really only get when with family. Thank you Andrew and Shockley Honda - I am obsessed with my car and will never buy anywhere else!
"Used Car Purchase Experience"
Andrew Ray along with his Sales Manager and Finance office made our experience painless and very speedy. We traveled 5 hours from out of state to make this purchase and would do it again.
"Loved My Experience"
Xavier and the whole staff were extremely helpful in the car buying process. Im in love with my new car and the selection they had available.
"Great Service!!!"
I have to say, Shockley Honda continues to impress me with their service and quality. This is the second time I had my vehicle there for the same issue, (2016 Honda Odyssey purchased May 2016). The issue was, there was an annoying rattle somewhere in the front end, and as typical, when you take your car to have it serviced, it doesnt make the noise. After about 2 weeks, I decided to bring it back to the dealership, this time it was definitely rattling. I arrived at 8:45, by around 9:00 or so, the technician, Matthew, wanted to ride along with me to see if he could hear the noise. After about 2 minutes of driving, he had an idea of where the problem would be, but with a disclaimer, noises like this are sometimes hard to find. I was willing to leave my vehicle if needed. To my surprise, after about an hour, Matthew came back, explained clearly what the issue was, and the solution. From what I understand, there were no Tech Service Bulletins from Honda on this issue, so kudos to Matthew for assessing the problem, and finding a solution in timely manner. Being a salesman, on the road everyday, and needing my vehicle in top working order is essential. Shockley Honda has definitely earned my business. My three previous vehicles were all purchased from Fitzgerald, (09 & 12 CX-9, 13 Highlander), and theres no comparison between the two dealerships, Shockley wins hands down!!! Great job. I will definitely be back again!
"A++ Experience!"
Had the pleasure of working with Thomas Barker who was fantastic. The entire staff was very kind and respectful as we were just gathering information to start our journey. They did a great job in staying in contact with us and making sure they could meet all of our needs and worked with us to get a great deal. Thomas was the man and I would love to shop and purchase from him any day of the week!
"New Car Made Easy"
My experience at Shockley Honda was fantastic. The Sales Associate, Andrew Ray, was honest, knowledgeable, and accessible. He made the process extremely easy - I will never buy anywhere else¿¿
