"Ripoff! Stay Away From This Place!"

This place overcharges for service like Ive never seen before in my life. Standard services will run you at least $80-$100 over other dealers. Oh, and theyll find something else to fix in order to charge you even more. Call around and compare prices to see for yourself. Stay far away from this place!

"B1 Service"

Iut in 2 hours even without appointment. Yvette is very helpful!

"B1 Service"

Service advison "Yvette" is very helpful and accomodating. Was out of the dealership in 2 hours even without an appointment.

"Routine Maintenance And Tire Kit Installation"

Fast, courteous and professional service. A very pleasant experience.

"Good Service"

very good service. salesperson, Garry Arsenault was great ! His manager was good too. The finance guy was good too. All and all, good experience.

"Purchased A New Car"

Sales person is very nice and helpful and we worked out the purchase process.

"Great Service"

I worked with John who handled the service on my MDX. He was terrific. Although it was just an oil change and tire rotation, he also fixed a tire with a nail in it for no additional charge. Car went in dirty and came out washed and serviced in a little more than an hour. Excellent communication and service.

"Excellent Customer Service"

I had a great experience at this service shop yesterday. Kelly Gilbertson went above and beyond. Fantastic customer service ever! Special thanks to the young gentleman, I believe his name is Jacob, for driving us back home while our car is being serviced. Very helpful, nice, honest people! Thank you! Acura Auto Nation in Southbay. You guys are awesome!!!

"Car Repair"

It was very good service Kelly is very helpful.. number one in my book

"Feedback For Customer Service - Luisa Fernandez"

I have been an Acura customer for the past 25 years +. Ms. Luisa Fernandez is by far the best Customer Service Representative I have ever met. From start to finish, she has provided courteous, professional and efficient services. She was very thoughtful about my wait time and took the initiative to send the car to be wash first since the oil change service is not available yet. This is a very smart plan, as I do not have to wait anadditional 30mins after the oil change was completed. Thank you Luisa for such thoughtfulness for your customer. I also wish to compliment on the waiting lounge - you have provided spacious sitting and work station plus generous beverages and snack. However, the charge station (Battery) for cell phones was not working. Overall a great experience!!

"Best Car Buying Experience"

Experience, knowledge and respect from everyone at Acura. Clean facility, not too big, with central location and latest amenities.

"Excellent Service"

The service specialist was both helpful, kind and patient in explaining what my service covered. This dealership has provided me with excellent service over many, many years. My car would not have lasted this long (12 yrs) without them!

"Service Visit"

Steve Ravagkia is one of the best Service Advisors in the Southbay.

"John Kim - Autonation Soutbay Acura / Service Dept"

I needed repair on the sun roof of my TLX. I received excellent service from John Kim. He provided a great favor to me, and cannot Thank him enough. I appreciated how easy it was to communicate, as I was constantly updated. I am very happy with the service I received and will always come back for any service.

"Oil Change"

Kelly helped me out today and he was great. I came in as he was assisting a customer on the phone (I was early) and helping another colleague on the phone. He was extremely professional, courteous and helpful. Grear job!

"Car Seevice"

Excellent service every time I take my car in for service and repairs.

"Service Department"

I highly recommend Steve. Steve is simply the best service advisor

"Xxxxx"

Exelent Kelly the technician the best he help me with all that I need

"Good Place To Service My Car"

I Am satisfied getting my car serviced here... i can use the Wi-Fi to work while Im waiting. Theyre pretty quick, wash the car and arent pushy about getting additional service. .i have and will return

"Car Repair"

I have been taking my car for repairs to this dealership for some time now. No complains about the service or repairs.

"Acura South Bay Success"

Quick and painless purchase. Car has so far been flawless.

"Customer"

Kelly was very professional and put me at ease. He discussed everything that was done to my car and the results. A great employee

"Service"

The best car service . They always take good care of the customer.

"Acura Tsx Repair/service"

I have been taking my car for repairs or services at this dealership. Steve Ravaglia is the BEST! He answers all my questions about my car and always willing to stay out of the way to take care of a customer like me. The staff are all also very helpful! Excellent job!

"Car Service & Repair"

Always have good experience with AutoNation South Bay. Kelly did such a good job with my car and he made sure he provides all information that the car owners need to know.

"Tlx 2017"

04-08-2017

Stephanie and the Jose Avila were great and easy to work with!

"Great"

Very fast service, in & out under an hour. Always excellent

"Recall Work"

Everything went as promised .Loan car and work done in a timely manner

"Mdx Service"

Very pleasant and workmanship well done - thanks a lot to Kelly assistant service manager.

"Service"

Great Customer Service and I also had a good experience in purchasing our 2015 RDX.

"Brian Detz"

02-03-2017

Good experience at Auto Nation Torrance, fast and friendly.

"Acura Tlx"

All around easy process an great customer service.

"Acura Mdx- 2008 Service"

Steve is awesome! He knew what my issue was right away and I was out within 2.5 hours which is what he told me the time it would take.

"Car Service"

A pleasant visit. I dont put many miles on the car so I visit maybe once a year. I have confidence the car was serviced professionally and quickly considering what needed to be done.

"Kelly Gilbertson"

Prompt, efficient, professional and knowledgeable.

"Owner"

Service Advisor was attentive to detail and very helpful with service process.

"Purchase Of New Car"

01-05-2017

GREAT EXPERIENCE , VERY PLEASED WITH THE SALES PERSON HELP, A TRUE PROFESIONAL

"Buyer"

01-05-2017

Was a straightforward buy. -- a good experience working with Ricky Hyppa.

"`carrissa Lewis - Autonation Acura"

12-05-2016

Carrissa was great and made the car buying process easy! I would highly recommend.

"Repair"

12-05-2016

Steve is professional and knowledgeable . It is because of the service that I have received over the past 10 years with Steve and the Acura team that I will definitely purchase another Acura vehicle in the near future. I completely trust All car advice I received from my service rep Steve Ravaglia Acura Torrance! I would love to see some professional growth for this individual. He clearly is a leader that should be recognized.

"All Around Excellent Service"

Absolute excellent service for my 97 Acura Cl from Autonation South Bay......altho I ended up choosing not keeping my car. Mechanic was professional, honest, and gave alot of good advice. I would not only trust my next car to them.....but also recommend highly to others who own Acura cars......

"Realist Experience"

Carrissa is great! It was my first car from a dealership & she made me feel safe, didnt need to use any tricks that other dealerships use. I went in for a test drive and the car was READY! I didnt wait more than 5 minutes! I believe the car was washed just for the test drive! It was a great experience! She was genuine, not like those that want to sell the car and try to over do it. Sincerity is key and I believe she was! But something that did throw me off was the finiancal manager. I did not want the extra services "insurances" they want to sell (I understand its part of the business) but he was very nice at first and than he seemed standoffish after discussing it with my guests. Even after declining the offer, he brought it up three more times & did not finish congraduating me on the car as much as Carrissa. He even tried to bring in a Spanish speaking person to try to speak To my guest about it as if I was going to change my mind. Anyways, if he had a different reaction, I would Not have mind trying to sell this option to me, but I did not like the way he spoke to my guest about it. he should have been more sensitive towards clients and less aggressive on the topic. Anyways, I really recommend Carrissa! Shell knows her stuff & youll feel safe & not try oversell you.

"Me. Hall"

Always good and professional and they are very knowledgeable. Facilities were very clean.

"Autonation Acura South Bay"

Excellent experience with dealership and sales person.

"South Bay Acura"

Great customer service, fair pricing, and service consultant was honest with what repairs needed to be done on car.

"Acura Rdx"

Ricky, sales associate, and Patrick, finance manager, were great, Buying a car is always a hassle - haggling over price, mounds of paperwork, etc. I bought my car over the internet. Ricky was honest and upbeat when we arrived to test drive the car. Patrick helped us get a great discount on the extended warranty and maintenance since we were former Acura and Honda owners.

"Autonation Acura South Bay"

I have been doing business with AutoNation Acura South Bay (through its various name changes) since 2002. I have always received friendly, expert service. The job is done well, and on time. I have never had a complaint. I have had: 2001 Acura TL 3.2 Type S, 2006 TL, and 2011 RDX.

"Car Service"

Dealership is clean and comfortable. Service agent Steve R. is right on. Thank you.

"Autonation Acura South Bay"

11-01-2016

I have been doing business with AutoNation Acura South Bay (through its various name changes) since 2002. I have always received friendly, expert service. The job is done well, and on time. I have never had a complaint. I have had: 2001 Acura TL 3.2 Type S, 2006 TL, and 2011 RDX.

"Owner"

Sales person was very professional and straight forward. I will recommend him to my friends and associates.