"Len Stoler Ford Escort Repair"
06-06-2017
Thanks for a great job MIKE MAZOR , Ford SERVICE ADVISOR
"2009 Ford Taurus"
Thanks Mike Mazor ...........great job in the Service Dept
"Excellent Service!! Thanks A Ton Mike !!"
The customer service was awesome. Mike was very helpful in coordinating all services finding the problem , follow up on the appointment and including the ride to home. Thank you very much Mike and Team.
"Service"
great service provided. I will return to the dealership again
"Customer Experience"
04-26-2017
I went in to have my Santa Fe head light repaired and I informed that I could not stay long. I was promised that I wouldnt have to and that promise came true. Mr. Roster is the BEST and always provides. Great Customer Service .
"Thank You Eric"
04-12-2017
Very good experience. My salesman Eric White was a delight as was Bill the business manager and Ben Messier General Manager went above & beyond making sure that I was completely satisfied. Job well done gentlemen...I shall return :)
"First Time Here"
03-27-2017
Sales person was very nice but the Manager was real rude and nasty , should have know by the way he was dressed. Dont know how this is a 4 star dealer , I will never buy or come back to this place again , stay away
"Excellent Customer Sevice"
First time customer for service. Great customer service and quality of work
"Great Service Dept!!! See Roy"
I made a service appt with Roy, this is the first time I met him. He was professional, courteous, and efficient! My car was serviced as promised,finished when promised, and the work was completed. This is how service should be. Ill be back. Thanks Roy, you really did a great job
"Bought Used Truck"
I bought a used truck. Had a couple of problems with the vehicle. When I bought it in I was taken care of with no problem.
"Awesome Service, Great Dealership!!"
Amazing, Everyone is amazing! So helpful and awesome. Thank You for the Service, Thanks to Mike and mark!
"In And Out Quickly"
kind courteous service in a timely fashion. Went in for an airbag recall, and an oil change on my 07 mustang GT
"Focus"
Vehicle was towed in twice for the same issue but the service personnel were kind, courteous and very helpful. Replacement parts were in stock and covered under the vehicle warranty.
"Repairs"
Everyone was very pleasant and my wait time was reasonable.
"Len Stoler Ford"
Service has been fast and friendly, and very accommodating. Appointments have also been easy and efficient to make. I only wish I live a little closer to the dealership, but its worth the extra drive to get my car serviced by the people who know it best. Thanks!
"Repair"
My repair was speedy and accurate. I am very pleased with the work that was performed. Thank you.
"Excellent Service"
Excellent service; flexible appointment time; vehicle ready when promised
"Customer"
Loved the sales person so much, Ive purchased a total of 2 car in one night. Referred my daughter she purchased a Lexus two days later; did I mention I own a Lexus! Samantha the sales person was great, actually everyone I came in contact treated me as though I was special, I loved my experience and I can only praise my experience!
"Lens Stoler"
The staff was very courteous and accommodating. The repairs were completed in a respectable time.
"All In All Im Satisfied"
Its not quite over yet.Still a small issue to resolve
"Superb Service"
01-18-2017
Shelby Selby took care of everything, from the initial estimate to the final amount, which was less than half the estimate, since they didnt have to do everything in the estimate to fix the scratch on the side of my car, and I appreciated the honesty of that! My 2006 Lexus LS430 looks like new, and it was done earlier then I thought it would be - just 3 days instead of a week. Thanks to Shelby who was always cheerful and is very good at her job. Also thanks to the folks at the front desk who also were cheerful in dealing with me. The whole experience was a pleasure!
"Ford Focus"
Mike F was extremely professional and very responsive!
"Great Service As Usual!"
01-09-2017
Great and timely service! I took the vehicle in as scheduled and was immediately referred to my personal service specialist/coordinator. I was kept in tune with the repairs and the vehicle was ready as promised. Another great Len Stoler experience!
"Excellent Service"
It was excellent service experience. Mr Mazor is the best.
"Great Service And Hospitality"
12-27-2016
During my schedule maintenance, I was explained in detailed by my representative of the services required and received excellent service with a short waiting period. I had travel a good distance for my schedule service on my car and was very satisfied with the results.
"Stop! And Drop In!!!"
12-21-2016
EVERYONE THERE IS FRIENDLY AND CONSIDERATE OF YOUR NEEDS. THEY PERFORM THEIR WORK IN CLEAN AND TIMELY MANNER. THEY DONT TRY TO "SCAM" YOU WITH THEIR WORK OR THEIR QUOTES TO THE JOBS THAT THEY NEED TO PERFORM ON YOUR VEHICLE.
"My Experience With Len Stoler Ford Service Center"
Since purchasing my Ford Focus service offered my the skilled service staff has been exeptional. Issues that pop up were fixed in a proffessional and expeditious manner. They kept me informed on the status of my car the times I brought it in for service.
"Ford 150"
11-18-2016
Very efficient and friendly. Work was done on time
"Service"
Every time I go in they are very fast in getting my service done
"Service"
10-14-2016
Very quick and painless, great communication too. They took care of what i needed, and also performed a recall i didnt know i needed!
"Nann Tucker"
Prompt,friendly and priced appropriately with a comfortable waiting room.
"Repairs"
They fixed the problem plus more, I will only take my car to len stolen when it is having problems
"On Time & Good Work"
10-10-2016
Promptly checked over used car that I purchased from another brand dealer. found no problems. completed service while I waited. Finished ahead of schedule.
"Great"
10-05-2016
Great experience everytime! We always get my car services at Len Stoler Ford Owings Mill.
"Amazing"
I bought my car here in May and the whole staff work with me and got me in a Fusion. I brought back my car for its first oil change yesterday and they took care of a recall I had no clue was on there. Great service great work
"I Recommend"
09-08-2016
The process was easy and seamless. The customer service was outstanding and they got the problem with my car fixed in a timely fashion. I will only be carrying my Ford Focus to them from now on! I trust them and they werent trying to rip me off!
"Emission Issue"
08-30-2016
WERE able to find the problem and get it repaired as soon as possible.
"Service"
Entire staff was knowledgeable and friendly. They answered all of my questions about the services my car needed.
"Robert"
Everything went well as expected. Will have future repairs done at Len Stoler.
"My Experience With Len Stoller"
08-20-2016
My experience was excellent. I received calls from Shelby..to give me updates. The repairs made restored my car to its nature state. I come to Len Stoller for all repairs..and oil changes. I trust that I will get superb service. I have thus far..Thank you for your service.
"Owner"
08-18-2016
Good service and professional help from Bob ,the service advisor.
"Natasha"
I regret not purchasing my car with Len Stoler. My hazard lights stopped working and less than 24 hrs, Michael had the part I neeeded to fix my car before my family vacation. He was concerned for our safety and he immediately made sure the car was ready for my road trip. Thank you
"Rate Len Stoler Ford"
08-14-2016
No matter what type of vehicle you may have an old 2003 Ford Focus or a 2016 titanium the people at Len Stoler Ford or friendly, Courteous,Thoughtful, kind and respectful.
"Great Customer Service"
08-15-2016
Very courteous and fast friendly customer service. Mike Firestein lets me know right away what my charges will be and allows me to decide on what to do. He does not harass or force me to get unneeded services and for this I am grateful!
"Service Visit"
08-15-2016
PLEASANT SERVICE EXPERIENCE xxxxxxxxxxxxxxxxxxxxxxxxxx
"Service 2013 Hyundai Sonata Was Professional."
08-05-2016
The overall experience, from scheduling the time to performing the 35,000 miles service (oil change, tire inspection, general maintenance, etc.) was very enjoyable. It was all professionally done, with a high degree of competence.
"Satisfied Buyer"
Last year I visited Len Stoler Hyundai in Owings Mills and test drove a Hyundai Sonata. I was sold on the car, but could not afford it. Within the last week, I had to shop for a used car -- I went to Len Stoler because of my previous experience. My salesman, Justin Skinner, was a truly excellent salesperson -- patient, knowledgeable, calm,, respectful -- who made my buying experience exceptional. I truly believe that this dealership pulled out all stops to ensure that I left with a vehicle.
"Great Customer Service"
I brought my car in for a recall repair and had oil change, tire rotation, alignment and brakes done as well - all on the same appointment. Car was ready when promised, repaired correctly the 1st time and the staff was amazing! They even found and applied a bunch of discounts that I was unaware of! Ill be back the next time my car needs service!
"Happy I Decided To Go To Lenstoler Ford"
Didnt think I was gonna leave with a brand new Ford fusion energi but I did. Thanks to Dana and to Sales manager, cant remember his name. Highly recommended
"Great Service Department"
04-11-2016
The service department was great. The whole process of having my car worked was easy and painless.
