"Very Efficient"
05-22-2017
Very efficient warranty repair. Part rplaced in 30 min and back to driving. Dane Morissette took excellent care of me. Thanks
"Oil Change"
04-27-2017
Dane morisette got me in and out really quickly as well as gave me a heads up on what else I will need to have done in the future. Great place great people :)
"Terrific Happrning !"
I arrived at LIA and was immediately met by Courtney Sims who finished my starting paperwork. I was given a time frame in which to exoect my service to be done and it was exactly right. The waiting facilities were very comfortable.
"Worst Experience Ever"
Worked with Donald who was very polite and genuine. When it came to working a deal with one of the finance mangers is where it went all wrong. Dealerships are suppose to help people find a car, not get told this is the only car I will get approved for and tell me to get a second job to pay for a car that is way out of my budget.
"Thanks Dane !"
I just wanted to say how much I appreciated the way Dane Morissette took the time to explain what my car needed to me in plain terms that were easy for anyone to understand. I felt I could really trust him and the rest of the team to keep my car running worry free.
"Excellent Customer Service!!"
My experience at Lia Hyundai of Hartford was great. Dane Morissette did a great job explaining to my husband and I what needed to get fixed with our car. We really appreciate his knowledge and great customer service skills! We will continue to come back to this dealership!
"Lia Hyundai Of Hartford"
01-12-2017
Needed a new car for the winter time so I came in browsing after watching a lease commercial on TV. I was greeted by my sales person, Muhammad. We sat down and Muhammad went straight to work. He was very professional, knew the product and got us a good deal on our Santa Fe. The whole process was quick and easy
"Wanted To Trade My Vehiclr"
Recently I decided to trade in my vehicle for something a little smaller because me and my fiance are trying to purchase a house. Lia Hyundai reached out to me and invited me down on January 2nd. I arrived and was greeted by Josh in sales. We discussed my reasons for being there and what I was looking for. I told him I still owed money on my truck and he said they needed to find out how much I owed left. So he proceeded to tell me they needed to access my credit report to see what my remaining balance was. I told him that was fine as long as they were not going to run my credit and ad an inquiry. I specifically asked this twice. He reassured me this wouldnt happen and stepped away. Low and behold my credit alerts me that Hyundai has ran my credit and I have a new inquiry. When Josh came back I asked about this and was told that the finance associate was not supposed to do that and unfortunately there was no way to reverse this issue. This was my first red flag with this dealer. It was towards the end of the day and Josh asked if he could set me up with an appointment for January 5th. I agreed. I arrived at the dealer and was told Josh was not in that day. I left and came back the next day January 6th. Josh was there and we proceeded to look at a few vehicles and I picked one I liked. Josh asked if I wanted to proceed and I agreed. Once again they ran my credit and I was told they had to do it. Then Josh told me that if I wanted a better rate that I should consider a co-signer. I was ok with this and understood. I let Josh know that my co-signer had lower credit it then me and he said it was fine they just need more income from a second person for a better rate. I agreed and we set up another appointment for Saturday January 7th. I was on my way to the dealer which is a 35 min ride when Josh called right as I was getting off the highway and he told me he had to cancel my appointment and we could reschedule. Of course I was a little upset but I understand things happen. We set up an appointment for Monday January 9th. I arrived and was told Josh was out but another sales associate could help me out. Marshad I believe his name was introduced himself and we sat down at his desk. He had no clue what was going on and tried to start over from scratch. I told him Ive been through all this and I have all my paperwork ready to go. He he proceeded to go talk to the fiance guy and put my co-signer info into the system. Within 2 minutes he was back out and very rudely told me that our credit was bad and we didnt make enough money. I was taken back by the way he said this and was a little confused. Between both of us we make plenty of money so I didnt understand. He didnt give me a reason or anything. He was very rude and didnt provide me with any information. I dont know how a dealer can treat a customer like this. After making so many trips and being tossed around I felt so upset with the way I was treated. I asked for my papers back and left the dealership. Ive purchased many cars and this is by far my worse experience ever. I would never recommend this dealer to anyone.
"Two Thumbs Up For Service Dept!!!"
Great experience, rep Courtney Mims from the service dept is very hands on,personable, quick and very customer service oriented. Thank you Courtney!
"Service That Makes You Want To Come Back"
Thanks Courtney Mims for continuing to provide great service.
"Servi"
While driving on some nasty roads, I heard noise coming from the front end of my car. I was near Lia Hyundai of Hartford, so I stopped to get it check out. Dane Morissette wrote a work order, and after a road test, and physical inspection, the service dept. found worn front sway bar links. They replaced them while I waited, approximately 3/4 of an hour, and off I went. From the dealership to home I drove on rough roads. Noise was gone. THANK YOU DANE, THANK YOU SERVICE DEPARTMENT.
"Thanks"
Thanks to Dane Morissette Always takes great care of my car. Friendly, knowledgeable service. I will be back.
"Byron From Plainville"
"Thank you" to Dane Morissette and his team at Lia Hyundai for everything great that happened at Lia Hyundai! I will be coming back for more of this in the future!
"Excellent Experience!"
Thanks to Raj Kumar for making the buying experience quick and easy. After going through a serious car accident he made getting my new car totally without stress. Thank you for helping us get our lives back to normal. Gail Walter
"Extra Effort In Getting Us Th Car We Wanted ."
Thanks to Wayne Tait and the efforts of all others at Lia Hyundai my wife and I were able to drive out with a beautiful Sonata that we both love . Thanks again .
"Excellent Service"
Courtney Mims Excellent customer service advisor. Was very helpful describing the service we were to receive.
"Excellent Buying Experience "
By far the BEST experience Ive had in my 51 years when it comes to buying a car. The sales associate, general manager, and finance manager all combined to make my purchase of a CPO vehicle easy and quite affordable. I highly recommend Lia of Hartford to anyone looking for a vehicle.
"Dane Morissette At Lia Hyundai Of Hartford Answers"
I have contacted Dane via email a couple of times regarding issues with my vehicle. He answers me ASAP and I am very happy with his assistance.
"Thank You Courtney Mums"
Courtney did a good job was not satisfy with the work the mechanics did so I call miss mums she told me to bring back the car I did and she make sure that my car get service people like she we need in our business
"Great Service As Usual"
These guys at Lia never let you down. They take care of business the way it should be done. Ibriham Chukadze always gets your service right. Best dealership and service dept. Ive ever dealt with.
"Excellent Experience At Lia Hyundai"
05-16-2016
Courtney Mims did a great job handling my repairs.
"Salesman Mohammad Was Great."
Ive never seen such a friendly group Mohamad was excellent. Explained everything very throughly,let would recommend your dealership To everyone I know. I love my new car..
"Pressured Sale"
Spent 3 hrs and was given to 4 different people, ended up with a new car but $70 over what I was to spend a year they need what my limit was. Pressure from the sales mgr .
"Phenomenal Service/phenomenal Sales Associate"
I just purchased my second Hyundai from Lia Hyundai of Hartford. My sales associate Ed Jamal was wonderful to work with. He is very professional, helpful and informative. He doesnt force you into a car. He patiently works with you to find the right fit (style, size, budget). Ed is also always more than willing to help show you the several perks to each vehicle and take the time to go through your newly purchased car quiet diligently. He is very personable and would recommend him to any person looking to buy a new car. As always, I got a great deal and am very satisfied with my service!
"Extremely Satisfied Customer!!"
Outstanding, prompt, courteous and professional customer service from Courtney Mims! She explained in explicit details all services that would be performed on my car and the individual costs. She checked in with me when each service was completed. I recommend her highly!! Thank you, Courtney!
"Great Customer Service"
Went to look at a new Hyundai Elantra and right from the beginning Hecter greeted us with a big smile and alot of excitement. He made the car buying experience very easy and was very professional. He showed me the car I wanted with the options that I wanted. We took a thorough test drive on the highway and around town. When we came back from the test drive we were greeted by the sales manager Sal Liuzo who was very nice and very professional. He had us take a seat and told us he was going to work out a good deal for us! Everything worked out well and we took our car home that same day! Thanks Hecter and Sal you guys are the best!
"Good Dealership"
Came in looking for a specific car i wanted but these guys didnt have the color. What they did was get me the car I was looking for and it made me very happy. Come ask for Sal, the GM. Hes a very nice guy that really listens to what youre saying.Very nice overall experience.
"Hyundai Recall"
Fantastic welcome and courtesy. They executed all the needed controls and made additional checkings for free.
"Customer Service Is The Worst Ive Ever Had"
I wouldnt recommend this company to my worst enemy! It has been hell since the day I purchased my vehicle. they promised me my cars navigation would work within 7days and after having the car 2 months Im yet to have a working navigation system. I have nothing but empty promises and a lack of communication on their part. My engine leak was found within the first week of having my vehicle and they patched it up and my engine was leaking and had the same issues that they claimed to have fixed. I had to bring my car to another dealership in order for it to get fixed properly.
"Great Service, Salesperson Donald Muca"
One of the best experiences I have ever had in a dealership. Donald is a great salesperson, he found a great car for me and made me fall in love with it. The process went very smooth, i was never waiting and every time i had a question Donald was there to answer. The managers were were good people too and helped me with a great deal and the paperwork was explained thoroughly. If you are looking for a new car I would definitely recommend this dealership and Donald as a salesperson.
"Unbelievable Prices :d"
i been shopping for a car for months, trying to find the car that i love with lower mileage and lower price, lia hyundai of hartford came into the rescue yeyyy <3 found the 2013 hyundai sonata limited with only 12000 miles on it, for very cheap price, worth a visit and check it all out, my sales person name is Mustafa, Deal with that guy and for sure you will get the best car, with the best price :)
"Great Experience"
12-01-2015
Ed Jamal was a wonderful resource. Very low pressure...not your typical high pressure salesman. Couldnt be happier with his service and our purchase of our Sonata.
"The Greatest Experience Ive Ever Had"
great service from the moment i walked in the kind young lady named taylor greeted me with a smile and beverages and the sales man vinny was excellent very helpful and caring he went over every detail of the car with me and i got a excellent deal
"Great Service.........."
Dane Morissette greeted me with a smile and was very helpful in getting my service call done quickly. Was very pleased with service call.
"Great People, Great Service"
10-19-2015
Good experience with the Hyundai family while buying a car. Sal is a very good GM, he listens to you, greets you personally and listens to your needs.
"Cory Is The Best Sales Woman That I Met So Far"
I LOVE CORY LIKE SHE MY CHILD SHE TAKES HER TIME WITH YOU LISTEN TO EVERYTHING YOU HAVE TO SAY.SHE GETS STRAIGHT TO THE POINT NO BACK AND FORTH SHE THERE TO HELP YOU FIND WHAT YOU NEED AND TRY HER BEST TO GET YOU THE FEATERS THAT YOU WANT IN THE CAR AND THE PAYMENT THAT YOUR TRYING TO BE AT . SHE WORKS HER MANGER SAL TO GET YOU THE BEST PRICE. :) SHE LOVES THE PEOPLE
"Sal / Donald"
the best sales staff, rally made me feel like home. Couldnt any happier with my purchase and big thanks to sales man Donald and the manager Sal who made that process very pleasant.
"Ask For Mo"
10-16-2015
Came into the dealership just to look around for a new car. I didnt think I would be leaving in a NEW car. My sales professional, Mo gave me information on a new Elantra Value Edition. Test drove, worked numbers and next thing you know im singing paperwork. Couldnt be more excited for my purchase. Got a great deal on my car as well. The GM, Salvatore was also very helpful, and nice. I highly recommend this dealership.
"Great Service And Dealership Experience"
I Had the best experience at Lia Hyundai Of Hartford I was in a bad situation in my car and the payments i was making was to much, I had a bad experience at another dealership in Manchester.... i came to Lia Hyundai Of Hartford to see what were my options and my sales person Amirdeen and the GM Sal were really helpful they put me in a brand new 2015 Hyundai sonata and kept a reasonable payment. I will Defiantly Recommend this Dealer ship
"Best Purchase Experience"
been shopping for 6 months, finally found right car that i needed at Lia Hyundai of Hartford, the General manager Sal is nicest man ever meet, gave me a good discount on my purchase, my daughter will need a car in a month, 100% i know where to go, and who to talk to, thanks to our salesman mustafa for explaining the car in detail piece by piece, and also grateful for the finance manager Timothy Dickinson for explaining the paperwork, i thought that buying a car would be a stress, but theses people made it 100% stress free!!!
"Excellent Service"
I came in to just shop around for a new car and Cory came outside to help me with any questions i had about the cars. She was very professional and answered all of my questions. I didnt purchase anything that day but i kept her in mind and came back a few weeks later and went home with a new sonata.
"Easy Buying Process"
I came in looking for a used car for my daughter. I had a strict price range and my salesperson Muhammad didnt try to push me into something i couldnt afford. He gave me a low monthly payment on a honda accord which was actually lower than what i was looking for.
"Great Experience/ Sales Man Donald"
10-13-2015
The best experience i have had in any dealership. By far Lia Hyundai of Hartford is the best. They treated me with respect throughout the whole process and best of all got me what i was looking for at a great price. Donald made the process of buying a car so easy and was with me the whole time to answer all of my questions. The managers were also great and easy to talk to. I was in and out of the dealership within two hours driving away with the car of my dreams. I would definitely recommend this dealership to anyone......
"Ask For Vinny"
I came in disappointed by the last dealership i visited, the salesperson there was rude and didnt seem to be interested in helping me after i told him i didnt plan on buying that day. I went to Lia Hyundai and was directed to Vinny. He directed me towards the 2015 Sonata unlimited. I was very happy with the car and the price i was given and ended up taking the car home a couple days later.
"Smooth Car Buying Experience"
Walked in before work to purchase a new car, my sales representative, Muhammad Arshad greeted me at the door. Got some information on a few cars and ended up test driving one. The overall experience was great as my sales rep was knew a lot about the Hyundai lineup. I was in and out in a few hours. Very satisfied with my new car and everyone here was also very friendly. Proud 2015 Sonata owner!!
"Great Sales Team"
I called and made an appointment with Nikia, she was very helpful in giving me information about the new Sonatas and Elantras. Although she was not my sales representative, she put me with Dominic who was excellent to work with.
"Great Services"
10-13-2015
I had Hector as a sales representative and he was excellent. He was very helpful in me finding a new car that fit my budget. The buying process was quick and I was able to leave with my car that same day.
"My Cars Experience From Start To Finish!!"
I was told to contact this dealer by a friend of mines. I did my research online before visiting any dealership. Before going in I contacted them to find out how their process, ability and hours. I was directed to Nikki who was very professional on the phone. She was able to answer all of my questions very nice lady. The day of my visit I did meet with Nikki who then paired me with a sales professional name Hector. Hector made my experience so pleasant. I am happy to say that I am now driving a new 2015 Hyundai Sonata Sport. Can I say I love this vehicle two thumbs up. Great Staff from the management team, sales and I can only image their service. Lia Hyundai is my go to dealership:)
"Lia Hyundai Buyer"
My family loves our new Genesis sedan. has all the room i need for my kids car seats, and has the awd for the winter... Thanks Hyundai, for this awesome machine. And thanks Lia Hyundai for having Roger Tebo, who made my buying experience go so smooth and efficient.
"Recommend Dealership"
Exceptional customer service... Roger my sales Representative made the process very easy and not forceful sales Representative.. Help me to make the right choice on purchasing a car, and not overly aggressive in trying to getting me to buy something I dont want.. He took his time and help me get the best possible buy... The finance team are exquisite and got a excellent deal for my car from the bank... Will definitely purchase from them again.. P.S see Roger ..
