"Great First Time Experience!"
As my first time purchasing a vehicle from a dealership, it went very smoothly. The whole process only took about and hour. Pam helped me out a lot with picking out a car and making sure I was getting the most for my money. Charles was very helpful when filling out the paperwork and offering extended warranties and such. Very friendly and helpful staff!
"Shopping With Ease"
Allen helped us through each step of the process. He was calm, patient, and very understanding of personal situations and needs. Well done!
"Excellent Service"
Jacq was a pleasure to work with, she is extremely knowledgeable about the products and was very patient during our search for the perfect vehicle. The car was prepped and ready for delivery when we arrived, as was all the necessary paperwork. Charles was also helpful explaining our financing options and was quick and helpful taking us thru this process.
"Car Buyer"
This is the sixth car I have purchased from Fred Beans and I have been totally satisfied with both the cars and the service I received. The sales people were both helpful and informed. For my recent purchase both Mark Donohue and Jacq Stanton created a friendly and instructive atmosphere. The entire process went very smoothly. I will definitely continue to use this dealer.
"Great Service And Better People"
Went to look to purchase a used car and found one right away thanks to the help of Allen and Larry. Purchased a 2014 Chevy Cruze at a great price. They helped me find a car within my price range, great mileage, MPG & overall look of the car. The process was simple and easily taken care of. Charles was a large help with working on getting the payment plan set up and speaking about the warranty. Overall, everyone was a great help from the cashier to the general manager. I never felt that I was being swayed in a direction I didnt want to go and everyone was very up front and honest with what they were telling me. I would suggest everyone working with this team and I look forward to my next visit to the dealer.
"Purchased The Chevy Truck Of My Dreams"
I stopped in unannounced late one evening and asked for a test drive. The staff was very accommodating. I visited other competitors but returned a days later and bought the Colorado I had test driven. The process was quick and painless. The staff was very friendly and I was very happy with the result. Id do it again without hesitation.
"Pam And Charles Were A+"
Pam(sales) and Charles(finance) were marvelously kind and helpful from the moment we walked in the doors. Though we overlooked something with our insurance, they were able to help us along in getting everything sorted out with our agent and send us on our way. Was very pleasant meeting them and will certainly be keeping them in mind should we have to make another purchase in the future.
"Super Easy And Quick Sale. +++"
Went to Fred Bean to look at a 2013 Suburban LTZ. The sales staff was very friendly and helpful, negotiating the deal with a trade in was no hassle and financing went very smooth with a great rate. We were in and out in a short while and left happy as can be. Thanks for everything and we will be back for the included scheduled maintenance and inspections.
"Tinman"
Excellent professional, knowledgable and honest. Worth the two hour drive from northern NJ to do business with the Fred Beans folks in Doylestown, PA.
"Very Responsive"
I never made it in to Fred Beans, but only because I purchased a truck before I got to them. Their internet sales dept was very responsive to my question, contacted me very rapidly and was able to answer my questions during the initial call. I intended to come in and see the truck, but made a purchase before I got there.
"Credit Checks"
01-18-2017
Dont expect sales and finance depts to actually communicate as adults and youll be fine. Dont make the mistake of asking to deal with one bank only and youll be fine. As long as the finance team can shop you around for the best deal when you expressly ask not to do that, then youll be fine. There should be a law against blasting out sensitive data to financial institutions when expressly requested not to.
"Stressful Decision Transformed To An Enjoyable One"
Just bought a Chevy Volt. Salesperson, Zachary was the Wikipedia of cars, always available, courteous and helpful all around. Everyone at Fred Beans was friendly, courteous knowledgable and proud to be a part of the Fred Beans family. I believe that owning this car will continue to be an enjoyable experience. Thanks Zachary and Fred Beans.
"Just Super!"
Just an overall fantastic experience. I stopped on my lunch break and happened to find the exact car I wanted. I did a quick preliminary with my trade and a drive and went back to work. By the end of the day I could pick up my car with under 1 hour of paperwork necessary. Allen in sales made the exchange flawless and Kevin in finance really was looking out for my best interests. A 10 of 10 experience and the best part is i get points based on my purchase that I can use as cash toward my next Fred Beans experience.
"I Will Not Go Back."
I went to the dealer ready to buy a car, and no one acknowledged me nor provided me with any assistance. Additionally, to my dismay, prices were higher than other dealers. Save yourself the trip.
"Customer"
Had such a great experience at this dealership! Customer service was fantastic and I am loving my new car!
"" Gold Medal " Experience !!"
If this had been part of the Car Buying Olympics , our experience would have been rated a perfect score ! Rob Ferguson was the rep that we initiated our visit with and he and all of his associates, from the general manager and numerous others who assisted with necessary details to complete our buying experience , were " top notch " !! We would recommend Fred Beans to any and all who are looking to purchase an automobile ! Cant say enough good things about the total transaction from start to finish !!
"Easy Purchasing Experience"
One of the nicest, customer-focused experiences I had purchasing a car. A price was reached over the phone subject to a trade that died in the parking lot. Dan Sweeney worked through the issues and I drove the car home at the agreed to price. We have purchased vehicles from other area dealers as well as dealers in other states over the last 30 years - this is the only dealer that we purchased a second vehicle from. The fact that we came back without a hesitation speaks volumes to the Fred Beans culture - BRAVO!
"Follow Up Customer Service Horrible"
I purchased from this dealer based on a recommendation from a friend who has bought many cars from them. I found the truck on line and traveled one and half hours from central Philadelphia. I purchased a 2005 Chevy Tahoe from the dealer and have owned it for seven months at the time of the review. I absolutely love this truck. The reason for the bad review is the inability of the staff as a whole to provide great follow up service. Once they got the money the attitude was perceived as "Why are you bothering me?" Two days after purchasing the truck the water pump malfunctioned. This did not upset me because it is in reality a high mileage older truck. I called the salesman and asked what to due. My call was never returned. I called again and the salesman would not take my call and instead put me on with someone in service. The service advisor was rude and dismissive of my claims about the water pump. I collect and work on classic cars, so I know enough about vehicles to get me by. I asked if they were going to provide a loaner car since I had to travel such a far distance. The service adviser stated no because "We have already sunk a lot of money into this vehicle!" So instead now I had to get my pregnant wife, load up our two children under the age of five, and tie up my family for approximately six hours to travel to and from this dealer. It also took several calls and about five months for me to receive the tag registration and for the bank to get the title. I would never go to this dealer again.
"Great Experience"
Every experience I have had with this dealership has been excellent. From repairs on previous vehicles, to our most recent experience leasing a new vehicle. Staff is friendly and courteous
"Bought It! Fred Beans Hyundai"
Right car at the right price. Records were available for review.
"Excellent Job Helping Me Pick Out A New Vehicle"
Today, Saturday April 9th 2016, I was able to walk away with a brand new 2016 Chevy Silverado 1500 all thank you to fantastic help of one of the nicest, caring, kind salesmen that I have ever met, Zack Tuck and the wonderful staff of people there. I walked in Friday the 8th looking to just sell my truck and get a check from it but from the gracious help of Zack I was able to get a brand new vehicle! My family has been coming to this dealership for many many years and has bought many vehicles!. They have the utmost respect for there customers and treat there employees as if they were family! Their facility is always very clean! The service department has a wonderful staff! They are always so friendly and always explain everything to me before they would do any work and they would go over pricing of what I would need would cost! The various service employees that work there never push anything on you that you do not need! They never try to oversell you, which is a great thing! The technicians that work there have a great attitude towards there customers!! They are all so knowledgeable in everything that they do that comes to doing their job and explaining different things to me!! I have noticed how well they treat each other and their supervisors!! I want to thank Zack Tuck for his amazing help in helping me find my dream truck! I also would like to thank the rest of the sales team and various departments there for always looking out for me and my family when we come there! i would also like to thank the service team and department for their amazing work that they have done and will do to my vehicles!! Thank you all for treating us like part of your wonderful family! I will definitely be coming back for more vehicles in the future!!
"The Best Service And Help Any Where"
had the most respectful sale men ever !!!!!!!! The hole entire crew was great. showed me everything I needed to get truck.
"Great Job!"
I recently bought a 2016 Suburban and found the purchase process at Beans to be very organized and efficient. Wade Fulp was my salesman and did an excellent getting me the best price at our first meeting. He then kept me informed along the way as things progressed using email and calling me only when necessary. All paperwork was ready when I arrived and no time was wasted. It was comfortable, personal and friendly yet very efficient. Ive purchased several vehicles from Fred Beans and will continue to do so. Wade was the point man but everyone involved did a great job. WELL DONE!
"Terrific !"
Fred Beans was a wonderful dealership to visit. My salesman , "Zack," was fantastic and very informative when asked my millions of questions. They were a terrific dealership and I would recommend them to anyone in the market for a car or truck.
"Great Dealership"
First time leaving a review. Had to write how well I was taking care of at Fred beans Chevrolet. Michael may is the best, I was in and out in no time with my brand new Cruze!!
"Satisfied Customer"
Just an overall wonderful experience. The salesman was very helpful and knowledgeable.
"Great Experience Buying My New Car"
Best experience in buying car. Mark Tollerton and Mark Donahue took great care of me, and I would highly recommend Fred Beans to everyone.
"Great Experience Buying My New Car"
Best experience in buying a car. Mark Tollerton and Mark Donahue took great care of me, and would highly recommend Fred Beans to everyone.
"Customer Friendly"
I was greeted in a timely & courteous manner by Rob Ferguson. I had told him what car I was interested in by phone that morning and he had the car cleaned and ready for our arrival. The test drive,trade appraisell, and negotiations all went smoothly and the deal was completed in 2 hours. It was a fine experience working with Rob & his boss Mark Donohue.
"Purchase Of New Chevy Express Van"
The entire process could not have been easier. I was in and out in less then two hours with my new Van.
"Great Customer Service"
Allen (salesperson) was awesome helping me to find a used pickup truck that met all of my specifications. He was in constant communication with me......A pleasure to work with. Entire dealership staff was friendly and welcoming.
"Friendly, Knowledgable And Accomodating"
My experience at Fred Beans could not have been any better. Allen Schwartz was not only knowledgeable about the vehicle that I wanted, but he searched for the exact vehicle that fit my specifications. He made the whole process very easy and enjoyable because he is a people person, and that helped me to relax. I love my new Equinox, and will recommend Allen at Fred Beans to anyone that I know that wants to buy a new car!
"Great People."
Great people made buying car very easy. No pressure. Knowledge of current deals.
"Excellent Service And Staff!!"
Buying my first new vehicle ever was a great experience and I will never buy from any other organization. Fred Beans in my opinion has the best customer service and staff in the Automotive Industry. Thank you so much. Really love my new truck.
"Marie Sufrin"
Very good experience. If you have a budget and are a sincere buyer, they will work the numbers to make it happen. Marie was very pleasant, not pushy at all, very professional.
"Friendly And Professional Staff"
Mike May was my salesperson. He was very knowledgeable about the vehicles I was interested in. He went above and beyond to find me the EXACT vehicle I was looking for. I would deffinetly recommend Mike to anyone in the market for a new or used vehicle.!!!
"Fred Beans Chevy"
Even the minor details were address, for example, "EZPass" tollroad transponder was stillin my car that I was trading in and it was removed from the old car and given to me
"New Car Buyer"
I have been coming to Fred Beans since I relocated to PA I have been away for 40 years. The service and now the sales dept are A1
"Fred Beans Chevy Service And Parts"
They are very polite and friendly. Always offered a shuttle ride home, and if they needed to keep the truck over night offered a very nice loaner vehicle. Thanks. Frank
"Great Service, Clean Facilities"
As always Steve Mahalik and his service team did an outstanding job!
"Fast, Friendly Service!!"
Service department was friendly and efficient with warranty worked recently completed with my Tahoe. Will definitely service my SUV there again.
"Great New Car"
We had a wonderful experience. The staff was courteous and not pushy! Helped us make a good decision on a new car.
"Great Job Beans Team"
Great Experience with the entire Beans Chevrolet team- my sales consultant Tom Russell was knowledgeable and helpful and a pleasure to negotiate with. Charlie the finance Closer ha -was also a real pleasure to work with. I Highly recommend Fred Beans!
"Super Leasing Deal, From Great Staff"
Saw a super leasing deal on tv. Visited the showroom and was further incouraged by the facilities, the car is great and was matched by the service we received from all involved. I would highly recommend this dealer to anyone buying or leasing a vehicle.
"New Suburban"
Had a nice experience while looking for a new car on a tight timeframe. Negotiation was easy and straightforward and they went above and beyond on locating the exact vehicle that we wanted. Overall they did a great job of getting us in the right vehicle with minimal hassle in haggling or closing the deal.
"Great Sales Person And Staff"
Pamela Mott was my sales associates and is extremely knowledgeable and helpful. She performed in a very professional manner and made my use car purchase well work the trip. All the staff at Fred Beams dealership is curious and respectfully to their client’s needs. Very enjoyable experience and will recommend their dealership to anyone.
"Great Service "
These guys are great. They are accomadating and go the extra mile to make sure you are happy. I never felt pressured into anything but at the same time was given much information On the car i chose to buy. I felt like they actually cared if I was happy. Not just "trying to make a sale". I recommend them to anyone and everyone. Thank you
"Great Experience"
The process was extremely quick as far as paperwork is concerned. There were no hidden charges that they try to sneak in. Sales associate Rob Was very professional.
"Great Experience"
Best experience in buying a car. Charles and Allen took great care of me.
"Fast, Easy, And Very Accommodating"
Bought a Certified Used Car I found online. They were very accommodating from start to finish. No pressure sales. Always returned calls. I took delivery late on Friday afternoon, and they agreed to have the car back in the next week at my convenience for some touch up work on dings and scratches. I had to drive 25 miles from the Philly area up to Doylestown to buy the car, and would do it again.
