"Fair And Professional"

Great experience. Salesperson was great and my car is amazing.

"Real Professionals "

Really terrific people. I bought a new car from them and I recommend my son buy his used car there as well. The include free oil changes inspections and other items great service.

"Subaru Has Not Given Refunded Our Money"

We purchased the 2017 Subaru on 12/2016 with an Extended Warranty. We canceled the warranty after 2 days. After 4 months of waiting, we have still not received the refund. The management continues to make the same promise every week with negative results.

"Great Place"

Loved Joe Delrossi! he was wonderful with us and for us. So was jenna and Vinny.

"Replacement Tail Light"

Made an appointment to get my tail light replaced because of clouding/condensation inside the case. Sat there for 2 hours before they even brought the car inside to change it. Now waiting for another 45 minutes for them to do the light. This is ridiculous. Wouldnt recommend coming here for service.

"Outback Owner"

excellent service, friendly personnel, great waiting area, explained repair work to my satisfaction

"Great Customer Service!"

We recently had the good fortune to do business at Grand Prix Subaru in Hicksville, NY. The staff is friendly, attentive, & helpful from the moment you walk in the door. Joe Iucci,our sales consultant is so kind, patient, & helpful, & very knowledgeable about the vehicle details. It is a pleasure working with him. We were offered a very good deal, without pressure, & everything above board. The pre-purchase financial details were expeditiously attended to by Ray Voesack. The VIP Program is a nice extra offered by Grand Prix, so check it out. This dealership has a much appreciated focus on personalized customer service & satisfaction. A post sale follow up by customer relations manager Lisa McDonald only adds to our confidence that any future needs & maintenance service will be well handled It is a welcome feature in this day and age that a business has a dedicated customer relations position, with such a conscientious manager. So, go ring the gong at Grand Prix Subaru (its a fun thing they do to celebrate).

"Service With A Smile And Professionalism"

Ive had many experiences in returning to the dealership where I purchased the car. I needed a scheduled oil change. I came In ,they took the car and even tho there were 3 people ahead of me ,I was out in 45 to 50 minutes. Classy and professional. I do love my suburu .and now I love the people that work there. Thank you.

"Love My Experience ¿."

My experience with Grand Prix Subaru was great. Phillip Deitch was very helpful. Thank you Phil.

"Great Experience, Thanx Tyler!"

Just got a subaru crosstrek. I love it! Tyler was a great help, he was very patient, honest and informative and always followed up. Highly recommend Subaru and Tyler. Thank you again for a smooth experience!

"Great Experience"

Great experience with a lease. Purchased several new and used cars. I have dealt with all types of dealers but Grand Prix was at the top.

"Excellent"

We bought 2017 Subaru crosstreck and we are very happy. Steven Alesi was very helpful and professional.

"Great Dealership"

Our salesman Joe Ieucci helped us to make it a pleasure buying a new Subaru. No detail was left out by Joe. He was very helpful. The dealership was well run by knowledgeable people.

"Great !!"

Experience was great first time I ever bought a car from a dealership and they made it really easy and plesant for me ..they were able to help me get the exact car that I wanted and achieve the budget I was aiming for and the process was very smooth . I would definatey Recommend others to this dealership !!!!

"A Trustworthy Dealership"

I recently leased a 2017 Outback Touring Edition at Grand Prix Subaru. I am extremely pleased with my vehicle. This is my second Subaru from this well established dealership. The entire leasing experience was very comfortable and stress-free. Joseph Del Rossi was my sales consultant and I can only rave about his overall care and professionalism. He has wonderful product knowledge and treated me with consistent courtesy. I will gladly lease my third Subaru through him when the time comes. He was able to answer all of my questions throughout the leasing experience as well as after delivery of the car. I would highly recommend Joe Del Rossi and this dealership to anyone. I would also like to give credit to the finance manager, Shawn Mayers. He was the helpful and genuinely honest while setting up my leasing arrangements. Thank you to everyone at Grand Prix Subaru.

"A Satisfied Car Buyer"

I bought a 2016 Crosstrek and was very pleased with my car buying experience at Grand Prix Subaru. Everyone at the dealership was polite and attentive. Steve Alesi was a very professional, straightforward, honest salesman. I appreciated his non-pressure approach. Though the Crosstrek I wanted was not in stock, Steve and the Grand Prix team were able to find the car I wanted in a week. The buying experience was stress-free and went quite smoothly.

"Not So Happy"

I bought a used car at this dealer , the car was financed and everything goes perfect the car was in excellent condition "but" there was so many hidden fees starting with the advertised price but Im a first time buyer and have to learn how business works , the real thing is this , I pay for my car in less than a year and I get a extended warranty for engine and transmission , agreement was for 25 months for more than $2000.00 and I try to cancell this warranty and the dealer "DONT" help me with this issue at the end ask all questions you have before buy a car not only in this dealer and never buy an extended warranty.

"Best Car Buying Experience You Will Find"

First I will start off by saying I never review anything on the internet whether it be positive or negative. That being said My wife and I recently purchased a 2017 Outback at Grand Prix Subaru. It was a great experience all around. It started with looking at a certified pre-owned car on the internet and speaking with Diane and then turned into us buying a brand new car. We worked with Tom Wheeler and from the moment we walked in the door to when we drove away with our new car he made it easy every step of the way. He was knowledgable and patient, spending hours with us. He allowed us to test drive different cars, helped us compare different models, answered all of our questions and even took the time to show me and my wife how every little thing works in our new car. He frequently offered to get refreshments during any waiting periods and to help with whatever was needed. When it came down to the nitty gritty time of paying for everything the finance manager Francesca was also a very huge help. She was very understanding and accommodating with everything and also had us laughing while we were still spending some money. It was a very pleasant car buying experience and I would highly recommend this dealership to anyone. We couldnt have done it without Tom, Francesca, and Diane.

"Amazing Experience"

Robert Mitchell and the entire team at Grand Prix Subaru contributed to an amazingly easy, positive, straightforward, and up front experience with the purchase of a certified pre-owned Forester and trade-in of my Jeep Wrangler. The transaction from seeing the vehicle to taking home the vehicle took less than one entire day - that included a visit to the dealer to see the vehicle, appraising my trade-in, negotiating the deal, running my credit, signing the paperwork, and ultimately - driving the car off the lot. Robert was a pleasure to work with. Patient, knowledgeable, honest, and a very good guy. He personally walked through the vehicle with me to showcase its capabilities and options.

"Tiago Goncalves"

The experience was enjoyable, very friendly. Overall great experience. Shaun and Joe D were very helpful.

"2016 Subaru Legacy Review"

Joe Iucci is a knowledgeable and professional salesman. The car performs as advertised (smooth ride, acceleration, quiet and safe).

"Highly Recommend"

I purchased a 2016 Subaru Legacy last month and I really could not be happier. Vinny and Agata are awesome. They are knowledgeable, attentive, courteous, and friendly. They gave me an extremely reasonable deal and they made it such a pleasurable stress free experience. They have also went above and beyond to make sure that I have been taken care of ever since. Very sincere and trustworthy. I highly recommend Grand Prix Subaru. Thank you again for everything.

"Overall Great Experience"

Just shopping around for a new Subaru and Grand Prix was recommended to me by cousin. Firstly I would like to start by saying that like most Ive always had a biased opinion towards dealerships in general, and this one didnt get the benefit of the doubt. However as soon as I walked in, the atmosphere was definitely professional. Every sales associate looked and treated everyone with the utmost curtousy and professionalism. A lovely receptionist greeted me, took my information and called over a salesperson who than welcomed me, and walked me over to there "VIP" program to introduce me to the benefits of purchasing from their dealership. That was definitely a fist for me. In the past, there was hardly any receptionist let alone a helpful salesperson shortly after. Anyway they treated me very well and even though I havent made up my mind of purchasing from them yet I definitely will be considering them as my first choice. A lot of dealerships have forgotten what good customer service can really bring to the table in a business like this.

"A Great Experience"

Excellent dealership, bought a new Forester at a Great Price . Marie Marshall was a true pleasure to deal with. Jenna great with financing. The dealership gives a VIP program for service if you buy the car with them. Great deal. All Good

"Great Experience With Great People"

They have a VIP program which gives a lot of true benefits, experience was great if you are going to buy a car look for Marie Marshall she goes out of her way and give you the right deal the first time. Pleasant experience throughout

"Easy Used Car Purchase"

I have been looking at used Subarus for months and could not find the right one for my budget. When I got to grand prix it was hard not to notice how many Subarus they had. Theyre car was more than I budgeted for, but the value was better. Thanks to Fred and Anthony for explaining everything...cant wait to use the free VIP program. Stevie Brooking

"Everybody Is Professional Except For Anthony!!!"

Alright, let me get right to the point about this dealership. Went into showroom and bought a Subaru Forester. Anthony is totally unprofessional. He talks to you like he is doing you a favor. He talks down to prospective buyers as well as his own staff. Subaru should teach him some social skills. That being said, Shawn in finance is a class act. He is very customer orientated and the sales staff are very helpful. Based on Anthony, who also likes to play with the numbers, steer clear of this place.

"Great Buying Experience…and We Love Our Outback!!"

This is our 3rd car purchase from Grand Prix Subaru. We keep coming back to Grand Prix because each time we have a hassle-free, no pressure buying experience, and each time we end up with the car we want. Our salesman, Joe was patient and supportive throughout the buying process…and after the deal was complete. I returned to Grand Prix one day, shortly after our car had been delivered. Joe asked how we liked the car and if we had any questions. I replied that we love the car, and "Yes", that I had one or two questions. Joe proceeded to come out to my new Outback with me, and sat down for upwards of two hours to go over features in depth, and to be sure that we were completely squared away, and then he urged us to come back anytime if we ever have any questions. Yes, that was AFTER the car was purchased!! What more can you ask for?

"Best Place To Get A Subaru"

As it says: “We will satisfy you!” Yes, I am satisfy with the 3rd Subaru purchased from Grand Prix Subaru. My sales consultant is George Schappi and he is the most patient sales people I have met: always patient; always listening attentively; always ready to answer my endless question…, I really want to say: Thank you George for your patience. I do appreciate a lot to Vinny Ortolani, the Sales Manager, whose words will be remembered by me forever: “We treat you as family, as we treat every other customer”. He said it and he did it, I am very grateful to him! Since I had little issue with that car, their General Manager Dan Ross offered to talk with me. To my surprise, he didn’t try to persuade me to take whatever I didn’t feel comfortable about, instead, he said to me: “let us know how we can help you…you are the boss, you tell us what to do!” Oh, my god, it is just unbelievable for me to receive so much attention and help as an ordinary customer. I have been very pleased with its Service Department. I took my Cross and Forster for service not too long ago, as always, they have served the cars in a professional and friendly way. As a matter of fact, due to the best service from their Service Manager Clinton DeClue, I kept on purchasing cars. Because I understand that purchasing is one time thing, but service of the car will last decades! I have to mention Shawn Mayers, the Financial/Business Manager who also contributed to my pleasant purchasing experience, Shawn always walks around to see anyone needs help, when my sale consultant was too busy or away from his desk, Shawn helped me to check whether the car was delivered, whether my insurance company faxed my insurance card…, even though he knew that I was not purchasing anything from him. He made you feel that Grand Prix works as a whole team and no matter whom you meet, they will be all there to help.

"Well Worth The Drive For The Exceptional Service"

I was thrilled that Grand Prix Subaru had the car I wanted. Ive been looking for a long time. They gave me a very fair trade for my vehicle. I came all the way from Southampton, NY and it was well worth it!! My salesman Joe D made me feel comfortable, at home and at ease. The entire process was a piece of cake! I am extremely happy with my new car purchase!! I cant wait to see the new removations of the service department.

"Exceptional Sales Team"

I recently purchased a new Subaru from Grand Prix. This is the fifth car my family has purchased from them. Joe DelRossi, Sales Manager Vin, and Financial Manager Ray went above and beyond to get me in the right car at the right price. The buying experience was nothing short of exceptional. I took delivery of my new Subaru confident in knowing that I got the best deal and financing after shopping every other Subaru dealer in the Tri-State area. Thanks again.

"Great Experience."

Went to GP Subara on the first working day of the year (1/2/16) looking to buy an Impreza I had searched from their online inventory. Although the location was under construction, and pa King was a bit tight on the back side streets, the inside appearance of the place was clean and welcoming. I was greeted immediately by their support staff and introduced right away to salesman Joe Kinder. Joe couldnt have been a nicer guy. His knowledge of the Subaru vehicles was evidenced right from the start. Joe was able to get me in the car I came to see. During the test drive Joe was able to answer all of my questions, which made the buying process much easier. At first the numbers didnt work for me. Joe knew I wanted the car, and when all was said and done, he asked me what I wanted in order to go home with the car. Lets just said Joe went above and beyond to make the deal happen. My experience at GP Subaru was extremely pleasant and worth standing. I would recommend any of my friends and family to go to GP Subaru!!!

"Purchase Of New Used Car"

Customer Service was exceptional. We were greeted by reception and was immediately introduced to sales rep. Eric Baltazar. Eric was friendly and very knowledgeable. We were there to look at a specific car, but it wasnt available and he showed us a car that was newer and more economical to the one we were interested in. Once we agreed on the car, we met with his manager Jenna who was also friendly and extremely helpful with the financing of the car. We were very satisfied with our experience and will be happy to refer our friends and colleagues to your dealership. Thank you so much. Our son loved the car.

"Easy From A Distance"

I was very pleased with my purchase, straightforward and easy. Good selection.

"Great Dealers"

My family and I had a great experience at Grand Prix. I was looking for the WRX in white and Joe Del Rossi, my salesman, found it for me. There were a few bumpy obstacles to go over when it came to purchasing the car but Joe and his manager, Jenna, were extremely kind and patient with us and helped us in anyway possible. If anyone is planning on purchasing a new Subaru, I highly suggest to check out Grand Prix and ask for Joe Del Rossi.

"Got The Crosstrek I Wanted When I Wanted It!"

Grand Prix did a great job getting me into the car I wanted in the timeframe I wanted, by getting me out of a leased vehicle, when another dealership wouldnt consider that. Marie Marshall is an excellent sales rep. She knows her product and she clearly cares about her customers. Sean, the F & I manager, laid out the financials and closed the deal very cleanly, suggesting options, but never pressuring. And Vincent, the manager, is a very smart man. He gave his people the tools they needed to create a very happy customer! These people know their business. When I walked into the dealership I had no expectation of getting a better deal than I had with the other dealership because of the popularity of the Crosstrek. But Grand Prix has the right philosophy - its not about selling cars, its about creating happy customers! I would not only recommend them, I would personally drive anyone I know who is interested in a Subaru straight to their door! Great job all around! Thanks!

"Terrible Service"

The service I received from Grand Prix Subaru was terrible. I brought my car in for its first oil change and it was damaged while they had possession of the vehicle. I am extremely upset by the carelessness of the supervisors who I did not see even once. Needless to say I will not be going back here.

"Joe Delrossi"

Grand Prix is an overall great dealership, however, my review is geared around a particular salesman Joe Delrossi. Joe was nothing short of spectacular in every aspect. From the minute I meet him to the minute I signed on the dotted line, Joe maintained a near perfect professional attitude. He was extremely helpful and patient getting me into the car that I wanted. His knowledge in the field and his willingness to help the customer is somewhat of a lost art. Overall, I will be back and will send others their way because of Joe...plain and simple.

"Best Customer Service!"

The staff at Grand Prix Subaru in Hicksville, NY were amazing! If you are looking to get a car, you must see Jamie Borack! She was the absolute best salesperson! She was so honest, friendly and professional. I highly recommend!!! Jamie helped me pick the right car for me and explained everything so well. I also recommend you see Shawn Mayers in finance if you can. He too was so helpful and friendly. Im so happy with my new Subaru Forester and the service I received was excellent!

"Amazing Service"

Grand Prix is the best service Ive ever experienced at any dealership. The GM Vinny was kind, courteous and did everything in his power to make my fiancé and I happy. Not only did I purchase an Impreza Premium but he did as well, mine is green and his is silver. They even searched high and low for me to make sure I got my green car! Joe Del Rossi was our salesman who we purchased our cars from. He was great. So sweet and attentive. He worked so hard to make us both happy and give us the best deal he possibly could. I am part of the Grand Prix family for life after this experience! Vinny and Joe are wonderful. My fiancé and I will defiantly be back for an Outback or Forester when we start having some little ones!

"Friendly And Not Pushy!"

If I could give seven stars, I would. I just bought a Legacy and I had a really easy and amazing experience. My salesman, Joe Kinder, was extremely friendly, professional and knowledgeable. He was also very patient and not pushy at all. Everyone at the dealership was very accommodating and nice. I would definitely recommend this dealership to a friend, as my friend had recommended it to me and we are both very happy!

"Jaimie Was Awesome"

I had such a great experience leasing my first Subaru because of Jaimie Borack. She took so much time helping me find the perfect car- the legacy. She was so knowledgable and made the whole process so smooth. I will definitely be coming back to see Jaimie when my lease is up!!

"Jaimie Was Awesome"

This is my first Subaru. Jaimie Borack was a huge help and so knowledgeable. She made the whole process so easy. She helped me pick out the perfect car...the Legacy. I absolutely LOVE this car. I will definitely be back to see Jaimie when my lease is up!

"Ignored"

Went to Grand Prix Subaru this afternoon because I was very interested in leasing the 2016 Forrester 2.5i Limited with Nav. This was the one car that I really wanted to see (highly rated, safe, good value for the money, etc) and wanted someone experienced with the car to help me out (i.e a dealer). The only person in the empty (and I mean empty) showroom that was trying to help me out was the receptionist. She made a couple of overhead announcements but there were no takers. I went to help myself and look at the car myself and after I finished I noticed that one of the salesmen was there striking up a conversation with her. She asked him if he was available, he stated no and walked away as I approached. A total of 4 salesmen passed me by without one being available. This was about 1pm in the afternoon and the only customers was this elderly group that was being helped by one sales person. I took the snub as a sign that they didnt want my business and departed. This is the sign of a poorly run dealership. They really should change their business practices, or fire the salesmen that were working that afternoon. I will go to another dealership that is in the business of selling cars.

"Great Experience!"

My salesman , Joe Del Rossi did a great job for me finding the right vehicle for me . The dealership is first rate . They moved the process along , everything went extremely smooth. I would recomend this dealership to friends and family.

"Great Dealership!!"

Was looking for a Subaru, for a long time. I went to my local dealership ,Grand Prix. Thats where I met my salesperson Joe Del Rossi, who did a great job for us . It was a quick and painless experience. Joe helped us ,along with Vince Ortolani the sales manager. They found the right vehicle , the XV Crosstrek , which was the right size for me and my wife. This dealership did everything right from start to finish. I am looking forward to a long term relationship , with Grand Prix. The facility is currently being renovated to accomodate and service their customers.

"Found A Great Person To Buy A Car From!"

Loved working with Jamie Borack. Met her at my nail salon ..... And the rest was history!

"Third Times A Charm"

I just bought my third Subaru vehicle, my first from Grand Prix. After two less than stellar experiences at dealerships closer to home, I travelled a bit further to Grand Prix based on customer reviews I read online. And Im glad I did. I met Jamie Borack who introduced me to the Cross Trek XV Hybrid. I had researched online before coming to the dealership but wasnt quite sure if I wanted to go the Hybrid route just yet. Jamie took considerable time going over the features of the car and comparing it to other models to make sure I was getting what I wanted and what I needed. I tested the car on Saturday and was driving my new Cross Trek home Thursday evening. Everything from insurance and registration was taken care of and ready when I arrived. Jamie spent time going over how everything worked in my new car before I left the lot on Thursday evening. Everything from unlocking the doors with out the key to programming the GPS; she even synced my phone to the car. Hows that for thorough! When it came time to meet with the finance guy I was sure there would be a hard sell to buy all sorts of extra options and insurances. Surprisingly that was not the case. Recommendations were made and reasonable explanations were given but still no hard sell. Before I left the Sales Manager Ted Hanlon came by to make sure I was happy with the experience and my car. I am very pleased with my car shopping experience at Grand Prix and I look forward to dealing with the service people of Grand Prix throughout my cars lifetime. Thank you Jamie Borack and the rest of the staff of Grand Prix for such a positive experience.

"Thank You Jamie Borack"

Thank you Jamie Borack for an amazing experience buying our new 2016 Outback. If I could give you 10 Stars I would! I will recommend you to everyone we know ! Thank you again From: Boris

"Jami And Ted Were Amazing!"

After thoroughly researching SUVs, my wife and I were extremely interested in the new Subaru Foresters. We decided to go to Grand Prix Subaru and I have to say, it was a remarkable experience. Jami Munz, our car sales rep, met us with a big smile and hug! Ive NEVER had a car sales rep meet me like that. I believe she sold us the Forester right then and there. We explained to her what we were looking for and she took us through the whole process, never once pressuring us or taking us in cost directions that were beyond us. It felt as if we were buying a car from our daughter! Once all was finalized, Jami introduced us to her sales manager, Ted Hanlon, who was able to work out a trade-in deal and final price offer that was within our budget and extremely reasonable.