"Perfect Car Shopping Experience"
I had an absolutely wonderful experience at Nissan of Smithtown. I had the pleasure of working with Ben Frankel-He was able to work within my budget, patient, thorough, and knowledgeable. I couldnt have asked for a better experience. I would highly recommend this dealership to anyone in search of a car.
"A Now Happy Indecisive Customer"
I came into this dealership although I am now living in Jersey, in search of an SUV. I had a certain budget in mind and was unsure how this would go especially with my previous experience at other dealerships. Mohammad greeted my aunt and I at the door and listened as I explained what I was looking for as well as our list of vehicles we viewed online. He showed us many a cars, test drove a few, and then talked numbers. He told me a number I was originally okay with, then I changed my mind to purchasing a sedan. I threw him through the ringer in what I was asking, being that I flip-flopped what I wanted a bunch of times. Finally settling on leasing a new Nissan Rogue that fit into my budget after being explained by Mark the finance manager, how leasing would benefit me more. Mohammads patience with me was phenominal, he listened to any question I had, explained everything simply and I couldnt recommend him more! Incredibly thankful to Smithtown Nissan for making the process so easy for me!
"Nissan Altima"
A few months ago I went into Nissan with a question about turning in my car. I was told that if I turned in my car I would not be able to get a new one due to my poor credit. Today I walked into Nissan with the same question. Dean took care of me right away. He was so nice and helpful. Plus hes cute ;) Instead of turning me away, I left the dealership with a brand new Altima for only a few dollars more than I was already paying. I couldnt believe it! He was very patient with me while I was making this decision. Here I was worrying that I wouldnt have a car in a few months and now I have a brand new one! I would definitely recommend this dealership any day of the week and Dean as well. What an experience! I cant wait to drive my new car!
"Excellent Service"
Mohammad was a great help very caring and made my first time buying a car the best with his great customer service and making sure I left happy. I would highly recommend everyone I know to go to this Nissan dealership and work with Mohammad thank you.
"Satisfied"
Amazing!!! to deal with Smithtown Nissan 535 Middle Country Rd St. James, NY 11787 They delivered the car in the best and cleanest condition!!
"Great Experience Thank You Matt Brown"
Matt brown made our car selection easy as he was patient, pleasant, and professional. He made us feel comfortable and he worked with our budget without playing any salemans games! I will recommend Nissan Smithtown to everyone. Even the young lady at the reception was very pleasant and professional!
"Great Experience!"
This experience has been our best at any dealership! Mike was flexible and worked with us. And was very personable and genuinely wanted to help us get a car we loved and could afford. Thanks Mike!
"Good Experience"
Spoke with Jim, Dustin and Matthew in sales, all three gentlemen were very courteous and answered all of my questions.
"Amazing Service"
From the minute you walk into the dealership there is someone to help you with anything you need. Not one person tried to push me into a specific vehicle or deal, they worked with what I wanted. They try their hardest to work within your budget & give you as much as they can. It was also an extremely fast process & they have someone handling every aspect so you can leave with your new car as soon as possible! I cant ever imagine using any other dealership.
"Terrific Dealership And Service!"
This was unexpected but Tom made the process easy and painless. Not part of the plan for my Monday but could not be happier with the service and price!
"Great Service"
This is my first purchase of a brand new car, Andrey Litarov has helped me with the most understanding and best service. The price was as promised. The car was delivered on the same day. Thank You.
"New Car, Excellent Experience!"
I had an amazing experience at the Smithtown Dealership. From the sales person Bob who was informative and funny to Joe the manager who was friendly, I had a great experience! I would recommend this Nissan Dealership to anyone interested in purchasing a car.
"Beyond Happy With Smithtown Nissan"
I couldnt be more pleased with the service I received today at Smithtown Nissan. I had no intention of actually purchasing a car today, I was just beginning the process and looking to see what I wanted. Tyler, my sales rep and Joe, the sales manager were nothing short of professional and patient and worked with me to get me into not only the car that I assumed I would end up with but actually into an SUV that I didnt think would be possible to own. They were more than reasonable and fair but on top of that courteous and quick. I was able to leave with my new Nissan Rogue the same day!!! I am ecstatic to own this SUV and it was due to help and professionalism from them. Even Alli in finance was wonderful to work with. I recommend Smithtown Nissan to anyone looking for a great deal without all the hassle!!!
"Great Lease 2x In A Row"
The team at Smithtown Nissan always takes care of me and my family. From sales to service we always walk away happy customers! Definitely recommended to all!!
"Great Service"
As a previous Nissan customer, I knew the quality of the vehicle I was going to get would be great. In addition to that, the employees at Smithtown Nissan made my experience finding the right car even better. I cannot say enough positive things about Matt Brown, the salesman I worked with. Three years ago he had helped me get into a Sentra and when the time for my lease to end was coming up, I knew exactly where to go. He was more than accommodating and helped me choose another vehicle that I am extremely happy with. He is very knowledgeable when it comes to the cars and you can tell that he really takes pride in his job and helping customers. He went above and beyond making the whole process extremely easy and enjoyable. I would highly reccommend Matt and this dealership to anyone looking to purchase a car. I am extremely happy with my new Rogue!
"Excellent Team!"
I had no intention of getting another car until my Ford lease was up in October. Well, I signed and drove! It was a painless, pleasant, and stress-free experience.
"Awsome"
This is my third vehicle purchased here.Everybody at the dealership helps make my car buying experience a good one.From matt my sales guy,to will my finance guy.I would go nowhere else for my cars..
"Great Experience!"
I went to Smithtown Nissan interested in leasing either a Murano or Rogue. Our salesperson, Michael Fariello was extremely informative on both cars, explaining the differences and advantages of each. He listened to our needs/wants/budget and delivered on everything we were looking for, while getting us a great deal. I will definitely be spreading the word about how great my experience was here!
"Great Overall Experience Every Time"
This was our 3rd lease through Smithtown Nissan. The sales staff has made each purchase an enjoyable experience. We have always gotten the vehicle we wanted, usually with features we didnt think we could afford and they have even managed to lower our lease payments with every new lease.
"New Car Purchase"
If your looking for an honestly dealer that will give u the bes deal yourmoney can get , go to Smithtown Nissan and ask for JOE URSO!! Hands down best experience this was my third purchase from Joe and I cant be happier.
"Great Experience!"
I have been going to Smithtown Nissan for the last nine years and every time it has been an easy experience. The sales and finance staff are knowledgeable, friendly and easy to work with. I will go nowhere else when buying a new car.
"Quick And Painless"
Joe Urso, the sales manager is your go-to man. It was our 3rd concurrent lease out of Smithtown Nissan and Joe always tells the Sales Consultant (ours was Tom Oliva) that he wants everything done quickly and painlessly. I really appreciated Tom and Joes no nonsense approach to handling our 3rd Nissan Lease. The pricing was great and we had a deal within 30 minutes. Im going home a very happy repeat customer in my brand new 2016 Altima SL and for sure would recommend anyone to Smithtown Nissan. Thanks Joe and Tom!
"Excellent"
The experience I had at this dealer was nothing short of perfect. Shopping for cars as we know is always work, however this experience was a pleasure. No nonsense right to that point. No sales tactics involved. If you are looking for a straight shooting dealer, where they will do everything possible to get you the best price on the best vehicle, this is the place. The attention from everyone at the dealer and the genuine desire to make you happy was clear. I got exactly what I wanted and they did not give up until they found it. The price was much less then any other dealer on the island. In fact, no one was even able to meet it, and told me it could not be possible. But....It was as I drove away in my fully loaded 2016 Murano Platinum that I LOVE!!!!
"Excellent Dealership"
This is the fifth car my family has purchased from this dealership. Every experience has been amazing. The sales staff makes you feel like family. They truly care about you. I went to Smithtown Nissan to purchase a car for myself. I have some credit problems and was not sure if They would be able to help me at all. The Manager Joe Urso and Salesperson Michael Fariello were so determined to help find a vehicle that would suit my needs. And they did! There Finance person Alli Rollero worked a miracle and i drove home with a new car that day. I would reccomend this dealership to any one buying a car. My Family and I are 100% satisfied.
"Excellent Dealership"
This is the fifth car my family has purchased from this dealership. Every experience has been amazing. The sales staff makes you feel like family. They truly care about you. I went to Smithtown Nissan to purchase a car for myself. I have some credit problems and was not sure if They would be able to help me at all. The Manager Joe Urso and Salesperson Michael Fariello were so determined to help find a vehicle that would suit my needs. And they did! There Finance person Alli Rollero worked a miracle and i drove home with a new car that day. I would reccomend this dealership to any one buying a car. My Family and I are 100% satisfied.
"Leasing"
I was returning a previous lease and Bob helped me make the best decision for me in regards to financing vs leasing my next vehicle. He was very helpful, knowledgable, and funny which made the process easier! Thank you!
"Exceptional Family Type Service,"
The Manager JOE and Salesman Mike were just terrific,.they were courteous and respectful. They offered us a deal that we couldnt refuse. My wife and I have been leasing cars there for 10 years,and it will be for 10 + more years;.Thanks Smithtown Nissan
"Manager Should Be Fired"
I bought a 2015 Nissan NV 200. I was supposed to get hub caps for the car. I was told I would have them shipped to my house within a week. After calling my salesman twice and waiting 2 weeks and getting no hub caps I paid a visit to the dealership. I asked to speak to the manager. Out comes a bald headed guy. I tried to explain to him my problem and he starts to get annoyed and tries to belittle me. He then tells me to lower my voice (I was not yelling). He then tells me to get out of his "PLACE", starts to curse at me and tries to get in my face. THIS IS HOW THEY TREAT PEOPLE? Needless to say this guy should be fired immediately. If you want to be treated like this then make sure you buy your next Nissan here!!!! They should be getting negative stars!!!
"Easy No Hassle Lease"
Great and friendly service at Smithtown Nissan. I was a VPP customer and had the pleasure of dealing with Cisco (Francisco). I came in set on leasing the 2016 Rogue SV AWD but came out with the SL AWD instead! No pressure sales and Cisco broke down the numbers for me to show me what I was exactly paying for. I came in on Black Friday so they had great deals as well! Looking forward to coming back once current lease is up. My parents lease their Nissan here as well. I would highly recommend Smithtown Nissan to family and friends.
"Excellent Rates And Happy With My Lease"
Dave was very helpful and rates were very negotiable. He was very knowledgeable and professional. I just leased a Nissan Rogue 2016 and couldnt be happier with my experience. Im so happy with my experience
"Superb Service"
These guys set me up with my new 2015 Altima and the test drive was smooth and their service was superb. Great guys, easy to talk to and they really know their stuff. They set me up with the best rates for both my lease and insurance on site. Tom showed me around all the details on the special edition model as well as the multitude of standard features and Joe was a wizard when finding me the best coverage for the car. 10/10 I recommend these guys to anyone looking for a new vehicle.
"Best Dealership! Honest And Trustworthy!"
We picked up our new 2015 Altima on November 13th. We had kept in contact with Danny Gomez for a couple of weeks until we were ready to purchase. He not only stood by his word to keep our payments in our comfort zone, he researched the companys deals and was able to offer us a special edition 2015 Altima at almost the same price discussed on more basic model of that car. There were no hidden fees or more money needed as a down payment. It really was an awesome deal! Thank you so much... We love the car! I will absolutely be back there when we need a car for my son soon!
"Great Experience"
1st time to visit the dealership and had a wonderful experience. Mike Reda was very knowledgeable and well patient with me and my family. Explain everything in detail and work with me within my budget. I never felt hassle or high pressure at any point. The staff were great and would recommend this dealership to everyone.
"Painless Car Shopping"
After speaking with Tyler on the phone, we came in see him. We had a vehicle in mind and a payment that we wanted to stay within. In about 15 minutes, we had the deal that we were looking for and we took delivery of a new Murano that same day. It couldnt have been easier and everyone that we dealt with was pleasant and professional.
"Great Customer Service At Smithtown Nissan"
The Nissan Smithtown dealership sold me my new 2016 Rogue. They are the best for purchasing a vehicle or if you bring your vehicle in for service. This is the third Nissan we have bought from Smithtown Nissan. The staff is very friendly and tries hard to please their customers.
"Great Deal"
Wow. Fantastic place to buy a car. Great deal, great selection and no pressure. Danny Gomez and Ed ODonohue were top notch.100% recommend.
"Excellent Customer Service"
This is my third car that I get from Smithtown Nissan. I aways get great deals and I feel they consider what I need in a car. I definitely recommend Smithtown Nissan.
"Great Service"
Overall great experience. Tom was extremely friendly, helpful and professional. He made buying my first new car easy and painless. I would highly recommend Smithtown Nissan to anyone.
"Amazing Experience!"
We had an amazing experience with Tom Oliva and Mark. They were both very helpful! We wouldnt be driving a 2015 Platinum Pathfinder if it wasnt for them :)
"Felt Like I Was Dealing With A Friend"
As a first time new car buyer I can only highly recommend Smithtown Nissan. I put off buying a new car because of all the negative cliches about the process. I am incredibly pleased to say that I experienced nothing like those commonly held thoughts. From the moment I spoke with and shook Ed ODonahues hand, I knew I would be treated with respect and care. After being greeted by Ed, Tom Oliva began the process. As with Ed, Tom put me at ease and gave a sense that he was more concerned with pleasing me, the customer, than in just selling another car. Tom took the time to learn a bit about me and about what I wanted. I never felt pushed or uncomfortable during the entire process. I drove my new 2015 Xterra off the lot that very same day. Avoiding the typical words, phrases, and descriptions we all read in these types of reviews, I will say that the sense of friendship, and even family, is an incredible quality the staff at this dealership has. Don Gleason and Tom, along with some other guys from Parts and Service, offered to help me clean out my old truck and help move my kayak from my old truck to my new truck. ( I just got back from a kayaking trip and did not think I was going to buy a car that day. I walked out of a different dealership because of the high pressure to buy and lack of concern. ) These guys continued and enhanced the feeling Ed and Tom conveyed. I feel as though I bought a car from a friend. I want to thank everyone I dealt with, from Ed and Tom, the guys in Parts and Service, to Will in finance. Not only did they help me purchase the exact truck I wanted at an excellent price, but they made me feel like a part of the Nissan family.
"Satisfied Customer"
The salesmen were professional, friendly, informative and helpful. They answered all questions I had and explained everything in detail. I am very happy with my vehicle and my experience with Smithtown Nissan dealership.
"Most Professionally Run Car Dealership"
Checked over a dozen car dealerships and car brands before we decided on Smithtown Nissan. Our salesman Danny Gomez was more of a family friend than a car salesman. The last step of new car deals is usually dealing with the high pressure financial Mgr. Not Marco, he was respectful and easy going. If you are looking for a great deal and want to be treated with respect. This is the dealership to visit.
"Great Customer Service"
Met with Eddie Figueroa and Will Alicea, on my 4th Nissan and had a great buying experience. What else can be said.
"Awesome Sales Team!"
Couldnt have asked for a friendlier, more helpful sales team. They were informative, honest, and helpful in assisting me in my purchase. Thank you Smithtown Nissan, and Eddie! Very happy with my new Altima.
"Great Experience"
i had a great experience, everyone was very friendly and helpful we had an issue with the car and it was resolved very quickly there.
"Excellent Car Buying Experience"
Michael Fariello (Salesman) and the rest of the Smithtown Nissan Crew including Will Alicea (Finance) made this the smoothest and hassle free car buying experience I have ever had. There was no high pressure sales and the numbers were the numbers we were quoted with no hidden cost which you get from most other dealer. Received an outstanding rate on my 2012 Nissan Frontier. Speedy Service went in on a Friday night drove off the lot the next day by 2:00PM. Highly recommend this dealership.
"Inaccurate Quote"
Quoted a monthly figure by sales, when paperwork was brought to manager we were told the actual lease quote would be $26 more per month Sales person stated he was wrong to give us this quote but he was"busy and running around" was able to secure a slight negotiation with "manager" but not at initial quote. Hope to have a good experience with the vehicle but left disappointed with the sales process. Sales person stated he was working there for 12 years so we feel he should have known what the monthly fee was and his quote should have been honored by management.
"4th Lease From Smithtown Nissan"
Smithtown Nissan is always fair and straightforward. My family and I have been coming here for years and we have never had anything but a pleasant experience. Dustin is a great salesman with a kind personality. He genuinely cared about what I needed and helped me get a nice deal on a Juke. In the past we have also leased from Jim who is equally excellent.
"Friendly People"
I am very pleased with the deal I got. They definitely care about their customers needs, as a good deal was not hard to get. As a result, I was able to get more options, at a lower price. I am very satisfied with my new Altima.
"Great Service"
My husband and I went to 3 other dealers in our car search before meeting with Jim Fern. He went above and beyond what was expected. Jim explained everything we needed to know about the car and worked hard to get us a payment plan we were happy with. We felt like he was working for us rather than Nissan. We left with an Altima and couldnt be more pleased.
