"Awesome Sales Department"
I had a great experience with salesperson Jay. No haggling best price from the start. Paperwork ready for me when I got there. 10 minutes in the dealership and I was driving out in my new explorer. Great store.
"Great Service"
10-27-2017
Great Service! I would recommend this dealer and Mike and Sergio.
"Ford Explorer"
10-25-2017
Our sales associate, Kyle was knowledgeable about the product line. His courtesy and understanding about budget concerns were second to none. But,the best part was that he was cognizant of our time.
"Oil Change"
The service adjustor was knowledgeable, responded to all of my questions, and made me feel comfortable inleaving my car. Also, the work was done promptly and completed on time.
"Great Job !"
10-04-2017
I am always pleased with the way they service my car. They always make me feel welcome
"Service"
They were very attentive my needs when my car had problems and I had to bring it in for repair.
"2014 Ford Escape Maintenance/recall/warranty Claim"
I am very satisfied for how did they handle may car service maintainance and warranty claim, thanks James you did a good job.
"I Would Buy Again From This Dealership"
Great experience with Smithtown Ford and specifically Kyle my sales person.
"Car Service"
Very good service. The service employee has a lot of knowledge and very nice person.Thanks
"Fourth Time"
This is my fourth vehicle from this dealership. Everyone very helpful and the service department is great!
"Best Buying Experience"
I have purchased about 10 new cars over the years and this has been my best buying experience by far. Thanks
"Lincoln Ford Of Smithtown Service"
Chris the service manager always makes me feel like a VIP. He is the epitome of professionalism. Because of Chris I continue to use this dealership for all my service needs.
"Smithtown Ford- The Best"
04-28-2017
After numerous disappointing experiences at other local Ford dealerships, we were astounded at the level of professionalism and service we received at Smithtown Ford. They made the shopping and buying experience truly enjoyable and gave us impeccable guidance throughout the entire process. There was a level of comfort throughout they we didnt find at any other dealership. A special thanks to our sales expert Rob for all of the attention he gave us throughout. Make no mistake, if you are looking for a new car or truck, stopping at Smithtown Ford/ Lincoln is an absolute must for the best prices and service around. Dont make the mistakes we made by going to other dealers first, dont waste your precious time, go there first. You will not be disappointed.
"Glad I Got A Ford"
The only times I have to service my car is for some issue that was factory related. Except for one time, my car was serviced properly and back on the road in a timely manner. Regardless of that one time, I am always pleased with my choice to go with a Ford.
"Feedback"
04-25-2017
The appointment was taken on time, and was done while I waited.
"Jayson At Ford"
Jayson was very helpful, patient and I would recommend all my friends to ask for him when at Ford
"Bailed Me Out Again!"
My car was flatbedded in on a Friday morning, front flat tire, needed 2 new tires for the front of my car. I needed my car to go to work the next morning. I know that tires are not stocked at the dealership, but the tires were ordered and put on my car later that day and I got my car back that afternoon. Great job, prompt service, very greatly appreciated. Nothing new for me with Ford of Smithtown. Always reliable, very accommodating, thats why Ive been getting all of my vehicles from them the past 10 years and will continue to in the future.
"Service"
Everything was great! Everyone was very helpful and the service was done quickly.
"Review For Nys Inspection."
My experience was surprisingly fast. The work was excellent. Everyone was professional.
"Mkx Service"
Gabriel made sure I was informed during the service process and I was able to have an appropriate loaner vehicle during the entire process.
"Oil Change / Inspection"
My service adviser was great. No long wait, very pleased.
"Excellent Experience"
03-26-2017
The best service department ever!! Very friendly, courteous, and professional. Will only bring my cars there. My service writer Jim Barbari went above and beyond. Highly recommend!
"20,000 Mile Service"
03-14-2017
20,000 mile service. It was OK. I know it is routine, but a little more care should have been taken with tire pressure and wiper fluid level.
"Great Experience"
03-05-2017
Amazing Service and quality salesmanship by Jason.
"President"
03-05-2017
The service department is efficient, friendly & willing to help,explain what is needed .
"Lincoln Mkc Purchase"
02-22-2017
The people at Smithtown Lincoln were very helpful and knowledgeable. Their customer service was excellent and instrumental in helping us obtain the vehicle we were looking for.
"My Car"
Love going there.. I am always happy with the loaner and when I get my car back they always surprise me.. and love my new key.
"Lincoln Jan 17"
Very helpful and professional. Looking forward to a Lincoln only dealership
"Ny State Inspection"
Fast curteous service, easy to get appointments, satisfied with work performed
"Car Repair"
I was very satisfied with with the work done by the service department
"Len Jenik"
Professional attention and quailty of service worthy of the Lincoln trademark
"Great Service As Usual"
Great service as usual, the service department treats me with respect and courtesy
"Great, Friendly Service"
Employees were friendly and answered any questions I had. Service was completed in a timely manner.
"Very Knowledgeable "
Came in and was greeted right away by manny was incredibly knowledgeable of inventory and of his vehicles answered all questions i had made the process so easy and the staff seemed awfully nice everyone smiled and said hello really nice environment
"Smithtown Ford Service"
Quick, efficient and pleasant, my car was ready when I requested.
"Great Customer Service"
Jim was so helpful. He took my truck immediately in and worked on it because he knew I was in a rush. Thanks Jim!
"Line Driver"
The job was done in a timely manner. Great customer service.,satisfied.
"Current Service Needs"
Quick service as all I needed was a NY State inspection. Also got a car wash. All was done in under an hour.
"Smith Town Ford"
Great service and Very professional. Explained all options my vehicle had. I got a nice comfortable monthly payment which was very important to me. At the end I drove out of the dealership with a great feeling.
"Lincoln Service"
Jim in the service area was very caring and concerned. He made the hassle of dropping off the car and having it serviced simple and pleasant. He went so far as to walk me to my car and make sure that everything was good.
"Lincoln Service"
Jim in the service area was very caring and concerned. He made the hassle of dropping off the car and having it serviced simple and pleasant. He went so far as to walk me to my car and make sure that everything was good.
"Car Service"
excellent. The customer service and my service tech were fantastic
"After Trip Oil Change And Filter."
FAST, PROFESSIONAL AND PLEASENT......this is my first Ford product and Im very pleased, THANKS
"Great Service"
09-15-2016
Great service always a pleasure to service at ford or smithtown
"Ford Escape"
09-14-2016
Jason was amazing and service was fast and easy. Thank you.
"Car Service"
Very good service on my Ford Explorer. Front bearings replaced
"Smithtown Ford"
09-07-2016
Atmosphere was low pressure and friendly. Rob Resti was very helpful, responded to my emails, etc. quickly and helped me find the right car for my needs. I am enjoying my new Ford Fusion Energi. Thank you.
"Satisfied Customer"
Efficient and timely, quality repairs, and scheduled maintenance, waiting room comfortable and accommodating.
"Thank You For A Great Job!"
We have anew inspection sticker, and the air conditioner works beautifully!
"Wonderful Experience"
08-24-2016
Everything went smoothly. The staff was extremely courteous and knowledgeable.
