"Flim Flam Man"
07-25-2017
I went in for a State inspection and was told all brakes require replacement. But not a failure for rears. After checking pads and rotors I found only 1/2 worn. When I returned they said some corrosion on front rotor was reason for failure, quite questionable. After stating they fixed my tail lights [replaced fuse] I had it go again. Bottom line, be aware not all stated is actual. On the plus side they give a good look at the car [may be to critical]. Just want the truth
"All Car Buying Experiences Should Be Like This!"
I recently leased a 2016 Equinox from Arnold Chevy Buick. Joe Ward, my salesman was Professional, friendly and he listened ( A skill that is often overlooked). He asked the questions, I answered, HE Listened and in no time we had a deal. His Sales Manager Al D introduced himself, but he let Joe close the deal. It was a very pleasant experience and if you are in need of a new car, stop by Arnold Chevy Buick and ask for Joe Ward, he wont let you down.
"Wonderful Experience!"
If you need a car, see Lew for sales and Tom for Financing. This was possibly the easiest car buying process I have ever experienced in regards to selection, pricing, and dealership transparency. Wonderful job to this dealership and its staff!
"Very Professional And Patient"
I saw a car on cars.com. Made an appointment on line. The salesman (Gary) was very helpful and knowledgeable. Highly recommend
"Fantastic Experience Buying Used Car Here!"
I bought a 2013 used Nissan Rogue from Donna. What a great experience. Donna was completely profession, open, honest, accommodating and very easy to work with. The car was in excellent condition as advertised and very fairly priced. I would definitely recommend Donna to anyone looking for quality cars from quality people. Very different than other experiences Ive had at other dealerships. I am completely pleased with the car, the price and the experience.
"On My 5th With Arnold"
I am presently on my 5th car with Arnold (salesman john L.) all purchased. All cars were kept..serviced by Arnold, min of 5 yrs. I am eagerly awaiting the Cascada,,Buick...Hopefully it will be everything I want..and I can stay with Arnold.
"Arnold Chevy/ Leasing A New 2015 Camaro"
I just leased a new 2015 RS Camaro from Arnold Chevy and they provided the best service. I dealt with Jeff Nietupski and he provided an upfront and informative service on my new camaro. He gave a fair price and was very helpful in helping me get my car. If you buying a chevy go to Jeff he knows he stuff. I was very happy with my car and the service he provided me. They are very nice and friendly at Arnold Chevy. If you are looking for a Camaro or Corvette go to Jeff Nietupski at Arnold Chevy.
"Happy Purchase"
Jeff the salesman was great.No pressure and a wealth of knowledge.Got the car for a bit under kelly bluebook value The finance guy needs to lighten up a bit
"Great Experience"
I have purchased three (3) new autos from this dealership and had previously used three (3) other dealerships prior to discovering Arnold. I will be staying with Arnold. First, they sell a quality product. Secondly, the buying experience was pleasant and unpressured and the sales people know their product. The sales people were very helpful on two different occassions on "re-setting up" my Bluetooth phones after the initial purchase setting up. Third, the normal service experience was a pleasure and when I did need an "Acute" fix they were very accomodating and kept me up to date on the progress. The charges were very reasonable and the car was returned when promised and returned clean. I have absolutely no reservations in recommending Arnold to friends and family and have done so already
"Great Experience!"
In all my tears of vehicle purchases and leases, this was the best experience yet. Working with Ron Wood was a pleasure. He negotiated a fair price and delivered the vehicle exactly as promised. I would not hesitate to recommend him and the Arnold dealership to anyone looking to purchase or lease a vehicle.
"Great Service"
Friendly staff... Very clean facility... Great experience when purchasing and servicing my car there:)
"Great Car Buying Experience"
Just leased my first Buick coming from a Cadillac, Lexus and Range Rover. Everything delivered as agreed upon. Took my first long distance trip, 400 miles round trip, and the Enclave exceeded my expectations. I especially like the safety features and driving comfort. Plenty of room for the married kids and grandkids too! Good sales job from Joe Ward.
"Friendly, Knowledgeable Staff"
Found exactly the vehicle I wanted at Arnold, Sales personnel (Gary Davidson) extremely personable, knowledgeable about the product, and efficient.
"Finding Another Vehicle"
It was great. Our salesman worked hard to get us the right deal. Everyone there was just amazing
"Best Dealership And Service Center On Long Island!"
I originally came to Arnold Chevrolet Buick a few years ago. I live in Queens and have a house on the south shore of Long Island. I was looking to trade in a previous Buick I owned for a new 2010 LaCrosse. When I googled dealerships close to my summer house, Arnold was one of the first places that came up. Since the day I walked into the dealership that spring (and walked out with a new LaCrosse) I was hooked. Everyone at Arnold is so friendly and welcoming. You really feel like family. The salesmen on the floor and mechanics in the shop are trustworthy and knowledgable. There is never any pressure and the staff truly cares. So, since I bought the LaCrosse the only service center I use is Arnold. Yes, I drive from Queens to West Babylon simply because I am so confident Arnold will take the best care of me and my car. When I was looking to trade in my LaCrosse for a 2014 Enclave, naturally my first choice was Arnold and again I had a fabulous experience thanks to Mark Whelan (who couldnt have been more patient and kind as I sat in almost every Enclave on the lot lol). I am so happy to say I am driving around in another gorgeous new car thanks to Arnold and Mark! I couldnt thank you guys enough for all the wonderful service throughout the years!
"No Pain Auto Purchase"
Chris at Arnold Chevrolet was professional and helpful, making this second Equinox purchase from him in the last 4 years a pleasure. He was responsive to all of our questions and followed thru on all points of interest concerning the purchase.
"Excellent Buying Experience"
Of the 19 cars I have purchased over my lifetime this was one of the most pleasurable experiences I have ever had. Sales team was great. The price was the price, no finance guy to drive up the monthly payments. I will be back for future purchases.
"Great People, Good Service, Friendly And Pleasant"
I am always treated well at Arnold that is why we my family keeps returning to purchase vehicles and have them serviced.
"Best Car Buying Experience Ever"
Great experience buying my 2015 Tahoe. John couldnt have been more pleasant to deal with. Thanks for the great job.
"Service At Arnold Chevrolet"
As always, very polite personnel. The waiting area is clean and comfortable and your staff, from sales to service, are in my opinion top notch.
"Vehicle Service"
I was greeted warmly and serviced quickly. A very nice environment, clean and well kept with fresh coffee brewing. My Buick was fully serviced to my full satisfaction.
"Good Dealers Still Exist"
I was surprised to find i neded to drive right into the shop.Most dealers leave you looking for a parking space out side somewhere. I was taken care of right away. Most dealers have you wait in line. You need to know plate of your vehicle or vin so they can find your car. The staff was friendly. Another thing I found at most shops or dealers I was not treated like they were doing me a favor servicing my car.I was impressed and plan to continue to use Arnold for my cars service.
"Great Service Experience"
I was very happy with the service. I was greeted with friendly and professional manor. The waiting area was very comfortable and the service was done in under an hour.
"Outstanding Service Department"
The outstanding service department at Arnold to the rescue yet again. Thanks to Mark and Dennis for helping out with an inspection. A day after a holiday and you still managed to get us in without an appointment......thanks, it would be very difficult t go elsewhere at this point with all the confidence we have with the service dept.
"Great Experience"
Very Professional salesman without making me feeling pressured. Knowledgeable and friendly. Enough trucks to look at to get a very good overview.
"Highly Recommended"
I had a very fair negotiating experience with your dealership with my 2014 Buick Enclave. Your salesman, Mark Whelan, was upfront, professional and courteous at all times. I highly recommend him and your dealership. I also have another buick, and I cannot say enough good things about the service department - knowledgeable, polite and they always do a great job.
"Great Service"
I was impressed to have the service technician and the service adviser both explain the results to me for the outcome of my visit. also, very quick service.
"Service As It Should Be! Great Turn-around."
From the time that I called the Service Dept. late on a Friday afternoon to see if we could get our Enclave in, we were treated honestly, courteously and helpfully throughout. It was most comforting to us on Saturday morning when we received a phone message from Frank Bellavia, the owner of Arnold Buick. The transmission problem was identified and fixed sooner than we were promised; and the warranty extension due to the low mileage was truly appreciated. My life-long loyalties to General Motors will continue.
"Excellent Service In All Ways."
Salesman was excellent. He went far beyond any Ive ever had. He was most accomidating and took time to be helpful.
"Beautiful Place To Buy A Car."
Mr. R. Dahlgren, Mr. J. Locascio and Mr. Dobbs are excellent representative of Arnold Dealership. A cigar to them !
"Excellent Service"
EXCELLENT SERVICE -- ACTUALLY, BEYOND EXCELLENT. Arnold fixes problems that our local guys (who are good mechanics) cant pick up. And Arnold makes it easy for working people to get their cars fixed. Keep it up!
"Great Service Great Dealership"
I have owned 9 GM models in the past buick, Chevy and Pontiac and have been to many dealerships. The team at Arnold Cheverlot Buick is the best from the Salesmen to the Expert Service Shop and their crew they care about their customers and their cars. A 10 rating all around.
"Hometown Charm With World Class Service"
They were fast and competively priced for friendly service....the waiting area was comfortable and the employees made sure I knew where all the amenities were...
"Great Auto Dealer"
EVERYONE AT ARNOLD BUICK ARE VER HELPFUL AND KNOWLEDGEABLE THAT IS WHY IVE BEEN GOING TO THEM FOR OVER 15 YEARS AND ILL CONTINUE TO GO
"Good Service"
Service was prompt and efficient. All personnel were courteous and friendly. The car is well taken care of. My only problem was that a problem with the shifter (sometimes leaving the key stuck in the ignition) could not be looked at on the Saturday when I called but had to wait until Tuesday to be addressed.
"Routine Service"
The work requested was done quickly and very professionally. Kudos to the Service Department, especially Richard Dahlgren. And thanks to Henry Milani for his help checking me in.
"Great Service, Pleasant Staff, Clean Modern Facili"
As usual, I was warmly greeted and taken excellent care of, as was my car. it is always a pleasure doing business with Arnold.
"Great Experience!"
Our salesman, John Locascio was superb!!! Friendly, knowledgeable and professional. He really did everything he could to ease the process and make us happy
"2013 Cruze Recall"
04-28-2014
I called to make an appointment for the recall on my wifes 2013 cruze. An appointment was made for Saturday, which was great. I should have been told ahead of time that you do not yet have the parts to fix the problem. After waiting about an hour I was told that my wifes car looked fine and there should be no problem with it, but the part on the axle had to be replaced. I was then told I would have to come back when the part came in. I already knew that part had to be replaced before I came in. I think I should have been told when I made the appointment that the problem could not be corrected, and given the option of making a later appointment when they would have the parts to correct the problem. Now I have to give up another Saturday morning to get it fixed. I really have no problems with your service department, they are always very courteous and take care of any problems I have. In fact it is one of the reasons I have bought so many cars from you over the years, but I think this recall could have been handled a little better.
"Service Call"
04-28-2014
I came in for an oil change&an inspection it tookmore than 2 hours to complete I consider that to long to sit on your unconfortable seats thank you j ammenwerth
"Excellent Experience"
IT WAS A VERY GOOD EXPERIENCE, PEOPLE WERE FRIENDLY AND THE SERVICE WAS PERFORMED UNDER THE TIME PROMISED AND PROPERLY
"Great People To Deal With"
as always first rate...quick appt, fast service & everyone greets you with a smile...its a family dealership & they treat you like family...beautiful new look, but the same old personal relationship...great place to deal with...
"Service Excellent And Facilitys Clean"
They answered all my guestions no matter how menial. Very respectfull and willing to go the extra mile. Very pleased with the workers and mechanics
"Excellent Dealership, From Purchase To Service"
The initial line up procedure went smoothly as they have you remain in your vehicle, and then meet the service advisor as you drive into their service area. It was orderly and well done. Secondly, I would like to commend Service Advisor Richard Dahlgren. He went out of his way to be thorough, responsible, and competent. Ive been a long term customer of this dealership, and this type of service will keep me there.
"Good Technicains"
I have dealt with Dennis OConnell (Service Consultant) for quite a while and whenever he takes my car for service I am assured that the issues will be satisfactorily dealt with.
"Eagle Eye Technicians & Great Customer Service "
I went in for an oil change and tire rotation. One of the technicians noticed a damaged tire from hitting a pothole. We have many here in NY from a bad winter. They didnt have the tire in stock, but made sure one was delivered in a timely manner and I was on my way....safely.
"Excellent Service, Pleasant Personnel."
I arrived later than I wanted for an oil change, tire rotation, etc. and expected to be there for about 2 hours, due to the late arrival. They got me in and out in under an hour... a pleasant surprise. The entire dealership has recently been remodeled so it was no problem hanging out in their very nice waiting room where the news was on the nice flat panel TV. I also had my ipad with me and used that with their wi-fi access. Also had coffee and donuts.
"An Even Better Experience"
Love the re-designed service area! Well planned out, efficiently designed and a very comfortable waiting area. As always, the staff was welcoming and friendly and the work was completed quickly.
"Great Service And Comfortable Waiting Area."
I appreciated the coffee and the comfortable waiting area. Everyone was courteous, and the wait was not as long as I expected it to be.
"Great! "
I dropped my car off and they had it ready when they promised. They were in contact with me throughout the process. Everyone was very helpful and very nice.
