White Plains Lincoln in New Rochelle, NY

Overall Rating:


Customer Service

Buying Process

Quality of Repair

Overall Facilities

"Routine Service Without An Appointment"


User

from White Plains, NY

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


The service was great as always even without an appointment for the Works oil change and they maintain my car to run the best it has in many years. My thanks to Paul, Jag, And DJ who help maintain my car along with all their mechanics.

"White Plains Lincoln"


User

from Port Chester, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I have been with White Plains Lincoln since 2000, when I purchased my first Lincoln, a 2000 Lincoln Continental. I have continued with White Plains Lincoln and will soon receive a new Lincoln MKZ Hybrid, which will be my fourth Lincoln purchase. I continue with White Plains Lincoln because of their outstanding care and service for their customers.

"Fusion Service"


User

from New York, NY

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Very pleasant. Car serviced as promised on time. Very nice waiting area.

"Excellent Service"


User

from Bronx, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I just feel like family whenever I go visit. It was my first complimentary service and it was exceptional. Very pleased with the car wash.

"Excellent Auto Repair Service"


White Plains Lincoln (11247)

from New York, New

Recommended? Yes

Purchased? No

10-17-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I came into White Plains Lincoln Auto Repair Service with my Lincoln Navigator, which was in pretty bad shape. The service representatives were honest with me. They explained to me that the repairs needed would be costly and provided me with several options, one being a Trade-in. I did decide to trade-in my Navigator. Unfortunately, we were unable to locate any Navigator Trade-ins. So, after 3 months of looking to trade-in my Navigator I decided to just Repair my Navi! I went back to the service department and began to re-a quaint the Auto Repair Reps with the condition of my Navigator but they remembered everything. My entire experience was distinctly noted in their computer. I was so relieved that I didn?t have to spend time refreshing their memory, so we were able to address the business at hand ?Repairing my Navi?. They performed a diagnostic and informed me on the work that needed to be done, the time it would take and the amount it would cost. Once I received my Navi it ran like a brand new car! I was extremely happy. I now have a new Auto Repair Service that I trust!!!

Response from White Plains Lincoln:

It means so much to us to have earned your trust in our business! Thank you again for choosing White Plains Lincoln, and we hope to see you again soon!

"Always A Great Experience"


User

from Hartsdale, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Very professional and prompt. Lincoln Service dept. cares about my car and me.

"White Plains Lincoln"


User

from Yonkers, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Everyone at WP Lincoln are professional and a pleasure to do business with. Service, problem or just a question, they are great.

"2016 Lincoln Mkz"


User

from Somers, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Im very happy with the car and service at the dealer is excellent. The car runs well and getting maintenance done on the car has been a pleasant process.

"Mr Abdool Satar"


User

from New Rochelle, NY

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:
Overall Facilities:

Prompt service. Friendly mechanics. Very knowledgeable.These guys also provided good maintenance tips. A superb team. I definitely recommend the White Plains Lincoln Dealership for all your Lincoln repairs.

"Great Service As Always!!!"


User

from Ny,ny

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Fast service, friendly and very knowledgeable. Will come back again

"Great Long Time Dealer"


User

from White Plains, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


been using this dealership or its predecessor since 1982 and regularly purchased and serviced many cars from them - with obvious satisfaction.

"White Plains Lincoln - Buying A New Continental"


User

from Scarsdale, New York

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I had a great experience with White Plains Lincoln. Everything went well. The service staff are friendly and helpful.

"Owner"


User

from White plain, ny

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Great staff. They are courteous and always wounderful.

"Service Work"


White Plains Lincoln (11247)

from Bayside, NY

Recommended? Yes

Purchased? Yes

08-25-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


White Plains Lincoln provided great customer service.

Response from White Plains Lincoln:

Its great to hear that our team provided you with such good customer service, Ruby. At White Plains Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!

"Service With A Smile"


User

from Harrison, NY

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I am leasing a car from this dealer and all of my interactions with them have been excellent.

"Auto Repairs"


User

from White Plains, NY

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I would like to compliment the service department for always taking me without an appointment and servicing my car promptly and correcting the issue at hand.

"Great Dealership"


White Plains Lincoln (11247)

from Westchester, NY

Recommended? Yes

Purchased? Yes

08-18-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


A terrific salesman in William Mercado - knowledgeable & helpful

Response from White Plains Lincoln:

Were glad you found William so knowledgeable and helpful, Robert! Thank you again for choosing White Plains Lincoln, and we hope to see you again soon!

"Lincoln Mkc"


White Plains Lincoln (11247)

from White plains , NY

Recommended? Yes

Purchased? Yes

08-16-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Always great ..... have been going for years and staff is fabulous

Response from White Plains Lincoln:

Gwen, thank you for your continued business and letting us know about your experience with our staff! We hope you continue to choose White Plains Lincoln for all your vehicle needs! Take care!

"Excellent Service!!"


User

from Yonkers, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:

The sales team and service team are awesome. They take great care of the needs of their customers.

"Contiinental"


White Plains Lincoln (11247)

from sleepy hollow, NY

Recommended? Yes

Purchased? Yes

07-31-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Galo I highly recommend. Great complete car that almost have to learn how to drive again

Response from White Plains Lincoln:

Fiori, thank you for writing this fantastic review and giving our dealership such a high star rating! If there is anything else we can do to assist you, please let us know! Take care!

"Review And Thoughts On White Plains Linclon"


User

from Scarsdale, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Have had three cars (going back to my beloved and much missed Merkur XR4Ti) serviced here. Have bought two cars, a 2001 Sable and 2010 Milan from White Plains Lincoln. Planning to buy next one (2019/2020 MKZ or MKR) from them as well. My interactions with all personal and Departments have been very good. Find that they care about customers and work with them.

"Lincoln Dealership, White Plains, Ny"


White Plains Lincoln (11247)

from Tarrytown, NY

Recommended? Yes

Purchased? Yes

07-20-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


From the moment you walk in the showroom you are impressed... clean, pleasant atmosphere, friendly greeting and beautiful cars. You are given the utmost attention. They are helpful and caring.

Response from White Plains Lincoln:

Harriet, it is great to read such wonderful comments about your recent experience with us! We hope you continue to choose White Plains Lincoln for all your vehicle needs! Take care!

"Best Dealership Around!!!"


White Plains Lincoln (11247)

from White Plains, NY

Recommended? Yes

Purchased? Yes

07-19-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Superb, friendly, courteous and outstanding!!! Process was fabulous and I was able to drive off with my car that very same day! Highly Recommend!!!!!

Response from White Plains Lincoln:

Sharon, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!

"White Plains Lincoln"


User

from White Plains,NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


White Plains Lincoln is the greatest place to buy and service your car. The staff treats you like family I wouldnt go any where else.

"My Lincoln Continental"


White Plains Lincoln (11247)

from Briarcliff Manor, NY

Recommended? Yes

Purchased? Yes

07-16-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Fantastic, truly the best , Everyone was so nice, they treated me so well. I was very happy. It was like no other experience prior. I have had them all. BMW , Mercedes, Lexus, three Jaguars, And the worst of all Cadilac. Nothing compares to my Lincoln experience. My Continental is truly amazing!

Response from White Plains Lincoln:

Your satisfaction means a lot to us, and we truly appreciate you choosing White Plains Lincoln for all of your automotive needs. Please dont hesitate to call if youd like further assistance. Safe travels!

"Awesome Service - Fast & Efficient!"


White Plains Lincoln (11247)

from White plains, NY

Recommended? Yes

Purchased? Yes

06-27-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Been going here for years & you can feel confident they will take care of your car! And drive you to the train station!

Response from White Plains Lincoln:

Hello Mia, thank you for your continued business. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

"White Plains Lincoln"


White Plains Lincoln (11247)

from Hartsdale, NY

Recommended? Yes

Purchased? Yes

06-27-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We have been customers for more than 35 years. The salespeople and service people are honest and capable. There is no better place to deal with for our cars.

Response from White Plains Lincoln:

Edward, our Staff works hard to go the extra-mile for our valued guests! Thank you so much for choosing White Plains Lincoln as your first choice!

"Service On My Car"


White Plains Lincoln (11247)

from White Plains, NY

Recommended? Yes

Purchased? No

06-25-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


They fixed my car correctly and are keeping it in great condition and I plan to use them for all my service that is needed for my 2003 Taurus.

Response from White Plains Lincoln:

Thank you for taking the time to notice those efforts and for leaving such an awesome review! At White Plains Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!

"Great Service And Amazing Car"


User

from Tarrytown, New York

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Great job with the car! Even washed it for me. Just wish there was more than water and coffee in the waiting room

"Great Service And Amazing Car"


User

from Tarrytown, New York

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Great job with the car! Even washed it for me. Just wish there was more than water and coffee in the waiting room

"2016 Lincoln Mkz - Repair Welcome Lights"


User

from Bronx, NY

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Great experience, friendly staff. Will definitely get my car serviced here again.

"Lincoln Mkx"


White Plains Lincoln (11247)

from White Plains, NY

Recommended? Yes

Purchased? No

06-05-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


As usual, I was greeted by the familiar faces and offered a courtesy car. The service was done the same day!

Response from White Plains Lincoln:

Gemma, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

"Mr.robert"


User

from Rye Brook, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I consistently find their Service & Help to be exceptionally Good & helpful, for my Mercury/Ford product & bought our newer Lincoln from them also

"Great Car - Great Service"


User

from Yonkers, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


The MKZ is a wonderful car. My service appointments with White Plains Lincoln have been painless and hassle free. The staff is very accommodating. I feel as though I am being treated fairly and honestly.

"Lincoln Mkz Gas Model"


White Plains Lincoln (11247)

from Hartsdale, NY

Recommended? Yes

Purchased? Yes

05-09-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


White Plains Lincoln stood by me by providing me with loaners from December through April while the Lincoln MKZ hybrid was inoperable. Anthony Paladino went above and beyond the call of duty to follow up with Detroit replacing my original purchase.

Response from White Plains Lincoln:

Edward, your comments keep us motivated and working hard for all our guests! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

"They Will Make You A Customer For Life!"


White Plains Lincoln (11247)

from Bronx, NY

Recommended? Yes

Purchased? Yes

05-05-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Wonderful dealership! Great people. Top notch professionalism. Jay and his team will leave a great impression on you. Definitely a family oriented dealership. I am a customer for life. I was shopping for a used car and Jay put me in a few car for a great price that fell in my budget.

Response from White Plains Lincoln:

Monique, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thanks again for your business! Take care!

"Wp Lincoln And My Ford Edge"


User

from White plains, ny

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


My experience with the service department has been very positive.

"White Plains Lincoln"


User

from White Plains, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Professional, courteous, willing to work hard to make an easy deal. Service is Always very accommodating.

"White Plains Licoln Ny"


User

from Scaesdale, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I am always satisfied with the service and attention from this dealership

"White Plains Lincoln"


User

from Dobbs Ferry, NY

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Very friendly and reasonably priced maintenance. Comfortable waiting area.

"Great Salesman"


User

from Scarsdale, NY

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Overall Facilities:

Galo is a top professional knowledgeable salesman. Patient outgoing and a good listener. Im sure well find the right car with his help.

"No Response"


User

from New Rochelle

Recommended? No

Purchased? No


Overall Rating:

Customer Service:

Overall Facilities:

Sent a message to them to see if a car was available. Didnt hear back from them. I would have been happy with just a response of no!

"Fast Service"


User

from White Plains,NY

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Very Professional,Friendly & Helpful I will tell my Family & friends to buy a Car from this dealership.

"No Price. The Director/manager Was Excellent."


User

from White Plains, NY

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Excellent. We bought a MKZ SUV. Love it, very perfect.

"Service Review"


User

from Scarsdale, N.Y.

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Great service as always for the past 27 years. Great people in the service department

"Repair"


User

from New Rochelle , New York

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


2016 MKX Service was great The wait time was less than I expected quality was great.

"Great Service"


User

from Yonkers, NY

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:
Overall Facilities:


I first bought my 2014 Nissan Sentra, which I was very happy with. Then I decided to come back a year later...They paid off my Nissan and I came home with the 2015 Ford Escape. Mark Mojica and Gallo were super helpful as they were the first time I was there.

"Great Service"


User

from Mt. Vernon, NY

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I always get wonderful service. Everyone is extremely helpful and professional.

"Mrts Eileen Saitta"


User

from Rye Brook, NY10573

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


As always its like going to a family reunion warm and friendly.

"Service At Lincon"


User

from scarsdale, ny

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


we always have great experiences at white plains lincoln

Contact This Dealer

Send Us Feedback ×


Locating Vehicles In Your Area