Subaru of Clear Lake in Houston, TX

Overall Rating:


Customer Service

Buying Process

Quality of Repair

Overall Facilities

"Sales Review"


User

from Pearland, TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


This was a no pressure, no hard sell, no hassle sell. The emphasis was on finding out my needs and wants in a new car. The safety features of the Subaru was thoroughly presented in the show room and the test drive. I qualified for 0% interest on my Subaru Forrester making it more than affordable for me since Im retired, on a fixed income, and was forced to purchase a new vehicle after totaling out my old SUV. This is the first time in over 40 years of buying cars that I drove out of the dealership with a brand new SUV in one day. After one week of ownership, I am still completely satisfied with my purchase.

"Good Experience"


User

from Galveston TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Overall a very good experience-staff was a pleasure to deal with, and followup has been good.

"Scheduled Maintenance"


User

from Spring tx

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Was there for scheduled maintenance. Service advisor was very professional and knowledgeable.

"Customer Satisfaction"


User

from Houston, Texas

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:

Martín was amazing as a sales person. He went the extra mile to make sure we were very satisfied.

"Great Service"


User

from Pearland

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Michael and Kelley Redmond were super-helpful when my boyfriend and I were looking to get a new car for him to commute in. With their help we were able to quickly find the perfect Forester in our price range. I highly recommend them as they (along with Andrew Spence in the finance department) made the process very enjoyable.

"Awesome Customer Service"


User

from Friendswood, Tx

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Kelly Redmond was the best sales woman I have ever personally experienced. She was not pushy at all and was willing to test drive every single car until i found the perfect one for me. She is very family friendly and made sure my 1 year old was just as happy as we were!

"Knowledgeable And Helpful"


User

from Houston, TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


This is a great place to purchase a car, especially for first time buyers. I was nervous going in, but the staff, especially Smanatha Stephens, were all very relaxed and made me feel very welcome. Samantha was knowledgeable and answered every question we had about the different cars, and made sure I got what I was looking for. Overall, it was an enjoyable experience and I would definitely recommend buying at this location.

"Subaru Outback"


User

from Deer Park, Texas

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


My experience at Clear Lake Subaru was exceptional. Crystal and Tim made buying a car so easy and quick. Looked around with ease and when ready to speak to a sales associate was helped immediately.

"4th New Subaru"


User

from Church Point, Louisiana

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Highly recommend this dealership, but more importantly our salesman James Rutledge. Found what I was looking for, made a few suggestions that were to my advantage, Im a frugal buyer, never made me feel pressured, very professional, very knowledgeable, makes buying a new vehicle pain free! Whats not to love about an experience like that?!!! Well worth the 3 hour drive from Louisiana! I would highly recommend this dealership to anyone whos looking for a great experience, tell em what you think you need, kick back and chill while they make your dreams come true! Will see you for my next purchase James!

"Excellent Experience"


User

from Alamo, TX

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Overall Facilities:


I had an excellent experience at this dealership. They took care care of me and went above and beyond to take care of me. I highly recommend doing business with them. I did business with Courtney Morelle and she was extremely helpful.

"Great Dealership"


User

from League City

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We had a great experience at this dealership. We really enjoyed working with our salesman, Landon Vaughn. He was very knowledgeable about the car. We never felt rushed or pressured to buy the car. I would buy from this dealership again.

"First Time Experience"


User

from Houston, Texas

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


AMAZING EXPERIENCE AT CLEARLAKE SUBARU!!! MY FIRST TIME BUYING A SUV, KELLEY REDMOND MADE MY VISIT SO EASY AND SIMPLE. PROCESS WAS FAST AND MY PAYMENT ARE BELOW MY TARGET GOAL. IF YOU ARE IN NEED OF A NEW CAR I WOULD RECOMMEND KELLEY AT CLEARLAKE SUBARU!!! THANKS KELLEY FOR ALL YOUR HARD WORK! MANY BLESSING TO YOU

"Great Buying Experience"


User

from Houston, TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We found our car online through cars.com and contacted Subaru of Clear Lake about it. We settled on a price, came in later that day, and drove it off the lot that evening. It was about as simple a car-buying experience as Ive ever had.

"Service And Repair"


User

from Houston, TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I went into Subaru of Clear Lake to get my first oil change and to fix an error that occurred where my hatch wasnt opening. The staff at Subaru worked well with me, kept me updated, and put me at ease when I started feeling stressed from not being able to get a hold of my partner who knew more information about the car and the power went out at the dealership. It was a nice wait and appreciated their charge station and snacks offered (though I do wish there were more protein based snacks instead of carb). :)

"May Subaru Purchase"


User

from Houston, TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Extremely friendly environment where everyone was attentive to my needs. The car buying process was efficient. Several employees stayed beyond work hours to chat until the final financing paperwork was complete. I had confidence that all representatives here thoroughly knew the product they sold.

"Happy!"


User

from Houston, TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


My overall experience was very smooth from beginning to end.

"Subaru Forester Touring In Green"


User

from Baton Rouge, LA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Manny was great! Was able to arrange a test drive appointment with ease, and he was very proficient during the buying process!

"Another Satisfied Customer"


User

from Alvin, Texas

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Prompt excellent service, minimal waiting, cheerful and courteous staff. No attempt to sell me anything "extra". Overall delighted with the process.

"Oil Change, Tire Rotation Under An Hour"


User

from Houston, TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:
Overall Facilities:


everything was fine, in and out in less than an hour for simple oil change and tire rotation

"My Very First Subaru And I Love It!!!"


User

from Angleton Texas

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


My very first time buying a subaru and it drives and handles freaking amazing and the mpg is amazing I would recommend to go to clear lake subaru to get a car nicest and friendliest dealer ship Ive been to in Houston

"Buying A New Car"


User

from Alvin, Texas

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


it was a pleasant experience. no pressure and friendly folks.

"Natasha Was Wonderful!"


User

from Houston, TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Natasha is the best kind of salesperson - she knows the quality of the car will sell itself. So she focused on getting me to the best deal possible. Throughout the whole process I really felt like she had my best interests at heart - not just trying to get another sale. The best part was how easy and fast the whole process was. We were in and out within an hour. I have not stopped smiling since I purchased my Forester! Every morning I get in and get the same joy I felt when I first sat in it. Definitely will continue to be a part of the Subaru family!

"Great Experience With Manny At Subaru Clear Lake"


User

from Galveston, TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


My husband and I bought a Crosstrek and had a great experience working with Manny and the finance department. Manny took his time to explain the difference in the 2 cars we were considering and once we made our decision, he showed us all the bells and whistles on our new car. We were there for several hours and he was very patient and extremely knowledgable and helpful! The guys in the finance department were great too. They got us a great rate on our loan and were extremely helpful, friendly and made the experience a pleasurable one. Thanks again, we will definitely recommend Subaru and the Clear Lake dealership to everyone! Jennifer W.

"New Car Purchase."


User

from Sugar Land

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We were very satisfied with all the people we dealt with at Clear Lake Subaru in purchasing our new car. They all did a great job! We have no complaints.

"Andy Hollister Very Friendly And Professional"


User

from Pasadena Texas

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:
Buying Process:

Overall Facilities:


Andy was very friendly and professional. He was very helpful in explaining all of the new car features that I was not familiar with. It was a very pleasant experience to buy a car here. It was also a pleasure to work with the finance manager, Drew Spence.

"First Subaru"


User

from Houston, Texas

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


My experience was great at Subaru of Clear Lake in Houston Texas. I had an enthusiastic salesman, Landon Vaughn, who took care of everything quickly and professionally.

"Happy Customer"


User

from Houston, TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Very happy with sales rep. Tin Tran. There was no pressure made me feel confident with car shopping experience. Didnt take all day to do the deal...was done within 3 hrs. Great staff website was updated. Had the car I found online and assured me it was still available after a week of phone tag.

"Bin Bai"


User

from austin, tx

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I just travel to NASA and visit cleaklake subaru. The saler gave a wonderful introduction that make me happy and decide to buy the car!

"Awesome"


User

from Friendswood, Texas

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


They got me in the car I wanted and got me a good deal. Looking forward to my next Subaru.

"Happy Buyer"


User

from Houston TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Fabulous experience. Salesman was knowledgeable, friendly and not pushy. Very satisfied!

"Friendly, Fast Service, Comfortable Waiting Area!"


User

from Baytown, Texas

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


As always, it is easy to schedule a service appointment Subaru of Clear Lake. Excellent facility keeps you out of the rain and heat to start the process in a cooled, covered garage. The waiting room is comfortable, there are snacks and drinks available. No one bothers you while waiting even though it is part of the sales area. Items that need repair or maintenance are discussed and recorded when you arrive and each is addressed and resolved if possible in a short period of time. All of the employees are very friendly, have a vast knowledge of the vehicles and their operation and can answer questions with no difficulty. Subaru of Clear Lake is the best dealership and repair facility we have ever known and without a second thought we will never purchase any other vehicle in the future other than a Subaru!

"Nice Buying A New Outback"


User

from Spring, Tx

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Nice experience. Salesman is professional and nice.

"Friendy Service"


User

from Clear Lake, TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We purchased a used MB from KATHRYN LYONS at Subaru of Clear Lake, great car and price. But whats more important is the quality and friendliness of service. .they scored well for me :-) 5 Stars

"My Personal Car Salesman Orlando Was Awesome"


User

from Texas City TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Now I know where to tell all my friends where to buy there next carand tell them who to see Orlando is the best!!! Thank You Clear Lake Subaru!!!!!

"Clear Lake Subaru"


User

from Houston, Texas

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great experience of buying our new Outback. Everyone was pleasant , not pushy. And we love our new car. We had a very comfortable 2,400 mile road trip right after we bought it.

"Love My Subaru!"


User

from Pearland TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Natasha Lazic was very helpful and friendly. She took the time to answer all my questions. I enjoyed working with her.

"Great Experience!"


User

from League City, TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Couldnt say enough on how awesome this dealership is. Was a true no hassle experience.

"Great Buying Experience!"


User

from Houston TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Andy Hollister was great, he got me the car I wanted at the price I needed, Loving the new Forester!

"Excellent Experience"


Calvin Ngo

from Houston, TX

Recommended? Yes

Purchased? Yes

05-04-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Everyone was professional and courteous. It was the quickest and easiest buying experience we have had.

Response from Subaru of Clear Lake:

Thanks for your review, Ray!

"New Car Purchase"


Calvin Ngo

from New Orleans ,La

Recommended? Yes

Purchased? Yes

05-03-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


First off the Clear Lake Dealer ship had the best prices in the USA. The sales guy Tin Tran was great with his follow up and a true professional. Ive been in sales all my life he reminds me of my self very persistent and great with following up. And there finance guy was also great to work with . The whole dealership was awesome . Tommy in the parts dept. did awesome job as well . Overall a great experience at Clear lake Subrau keep up the great team work !!!

Response from Subaru of Clear Lake:

Mr Curry, Thank you very much for your review! We are very happy we could leave a truly exceptional impression on you! Let us know if we can help you with anything else.

"Service For Battery Change"


User

from Kemah, TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Battery failed. Subaru replaced it very quickly! They always do a great job. Ill definitely buy another.

"Service"


User

from Houston tx

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great Dealer Ship no pressure makes you feel real comfortable

"Service From Here Going On Two Years Now"


User

from Houston, TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I purchased my Subaru Forester here. I really like the facilities, when I bring my vehicle in for service they have a work friendly waiting area with excellent wifi and I am able to efficiently work remotely.

"Kathryn Lyons"


Calvin Ngo

from Cypress, TX

Recommended? Yes

Purchased? Yes

04-20-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Outstanding customer service and support was provided.

Response from Subaru of Clear Lake:

Kathryn, Thanks for letting us know how Kathryn is doing!

"Ask For Robbie!"


Calvin Ngo

from Pearland, TX

Recommended? Yes

Purchased? Yes

04-20-2017


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Just bought my 2nd Subaru from ROBBIE DOMINGUEZ! Robbie is by far the most professional and knowledgeable product specialist I have ever worked with - which is why he has a very strong repeat customer base. Robbie is always very sincere, patient and understanding of your needs in a new vehicle and guides you through the models and features that most suit your needs. Theres never any pressure from Robbie - just genuine help in a relaxed no stress enjoyable manner. Ask for Robbie! You will be so glad you did - and later become a repeat customer like me!

Response from Subaru of Clear Lake:

Welcome to the Subaru of Clear Lake family Twila! Our entire team works diligently to provide a truly exceptional experience to each person who walks through our doors. Robbie represents what Subaru of Clear Lake is all about: knowledgeable, low pressure sales consultants who work hard to make sure every customer has the best experience possible. Enjoy making memories in your new Forester and we look forward to serving you in the future.

"Car Financing"


User

from Houston, Tx

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Worked with me through it all. Very nice experience for my first time financing a car

"Satisfied"


User

from Houston, Texas

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I purchased a used vehicle from here. Overall, the car was great with the exception of an issue with the brake rotor. Unfortunately, I had to drive the car all the way back to the dealership to have it rectified which is over an hour drive for me. I was under the impression the 3000 mile warranty would have covered it which indicated I could take it to any dealership which was not the case here. Overall, everyone was great. Natasha, the salesperson i worked with, was very pleasant and helpful through the whole process.

"Fantastic Car Buying Experience."


User

from Pasadena, TX

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Our buying experience was great at Clear Lake Subaru. Everyone was so helpful and friendly, it was very easy. Our sales guy, Robert Dominguez, was awesome, thank you so much.

"Subaru Crosstrek"


User

from Houston

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great experience! Excellent customer service. Friendly staff, nice environment. Would definitely recommend buying a car from Subaru of Clear lake.

"Great Experience"


User

from Houston tx

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Went in for a test drive and left with a new car. Tin was very knowledgeable and was willing to work with me to get to the deal I needed. Overall very satisfied with the experience and the quality of the car. Highly recommend the dealership, and make sure to ask for Tin.

While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with Subaru of Clear Lake.

Contact This Dealer

Send Us Feedback ×


Locating Vehicles In Your Area