"Excellent Service"
10-27-2017
Scarsdale Ford service has always been reasonably prompt, and at good cost. It is best to schedule service when possible in advance, which can be done by phone or through the dealership website.
"Scarsdale Ford"
Excellent fast friendly experience. I was very happy
"Feed Back On My Experience With Scarsdale Ford"
The buying process was a little rushed at the end. needed more time to review with salesman some of the features and internal buttons on my Ford Explorer. Other than that Cant say enough about the quick response and professionalism of the service dept from the manager down to all the clerks and mechanics.
"Excellent Service"
Kevin the Manager is very helpful when we lease our car and Donna does our paperwork with no problems. Phil the Service Manager is always accommodating and we get excellent service when we bring our car in for service.
"Ford Focus 2015 Hatchback"
Service department process is wonderful. Charmaine was very professional, Efficient and polite.
"Buying A Car"
I would like to thanks, Mr Jairo and Mr Juan for them help while buying a car I appreciate very much how they take care of me to explain everything to choose a right car that I need. Thanks again.
"My Car Was Serviced For Transmission Problems"
08-09-2017
Aside from a loaner car not being available, everything was just fine.
"Field Service Rep"
I have serviced my vehicle here before and was very pleased at the way the service advisers handled my request. I would definitely recommend this dealership to everyone.
"Ford Escape Purchase At Scarsdale Ford"
Jairo made this the easiest, most pleasant car buying experience ever. Traded in a Kia Sorrento less than 2 years old because of quality issues AND the worst dealer service imaginable. The Escape is great and the Scarsdale Ford service is outstanding.
"Scarsdale Ford"
Always have a great experience going into the Scarsdale Ford dealer
"Owner"
Sales person and manager treated me very friendly I will say perfect
"Treatment Of Customer"
I had an appointment to fix two recalls. (2011 Mustang Coupe) 15V-319--16B23--Replace Throttle Body--Driver Side airbag inflator. They replaced the Throttle Body but didnt have the parts to replace the air bag inflator. When I asked the service manager about why make an appointment for me when they didnt have all the parts in stock he just shrugged his shoulders and said I would have to come back again. We had and some words and he said if I didnt like it go have my car serviced someplace else.
"Treatment Of Customer"
I had an appointment to fix two recalls. (2011 Mustang Coupe) 15V-319--16B23--Replace Throttle Body--Driver Side airbag inflator. They replaced the Throttle Body but didnt have the parts to replace the air bag inflator. When I asked the service manager about why make an appointment for me when they didnt have all the parts in stock he just shrugged his shoulders and said I would have to come back again. We had and some words and he said if I didnt like it go have my car serviced someplace else.
"Amazing Customer Service (from A 3rd Time Buyer)"
Bought my last three cars from Scarsdale Ford. I love this team. They are totally focused on helping me find solutions, a fair offer and a seamless customer experience. I couldnt ask for more.
"Scarsdale Ford"
Excellent staff. Will even let you turn the TV off if no one is interested in watching it.
"Scarsdale Ford"
attentive service, good communication, not pushy salesman
"Awesome Dealership & Staff"
I am so happy that I went into this dealership to purchase my 2015 Ford Escape. The buying & credit process was so easy and not stressful. The salesman, Scott had good product knowledge concerning the Ford product. Kevin the Manager was a very nice man when it came to closing the deal. I am thrilled that I got my car & would definately recommend this dealership to anyone!!!
"Very Helpful "
Purchased a 2015 explorer from carlos. Very helpful and am very satisfied with our new truck
"Going Above And Beyond"
06-23-2015
Thanks to Phil and the staff for helping to get the part needed for our car in Williamsburg and for lending us a car during the time it was being repaired.
"Great Service "
I originally went to lease a new ford edge , but a pre owned Infiniti G37 caught my eye when I walked in. Wound up being in mint condition and in my price range and the staff was very helpful. I walked in on a Thursday and left with my new car the next day!
"Great Service"
06-15-2015
I recently purchased a 2015 Ford Explorer Sport and I absolutely love the car! The car is awesome and so was the customer service i received at Scarsdale Ford. They were kind and helpful. They explained everything step by step and took their time with me. I never felt rushed throughout the entire process. They even took over an hour with with me after I purchased the vehicle and showed me how to use all its features. In the past, all the other dealers have pushed me out the door once they received their money. This was the best experience ive ever had when purchasing a vehicle. I highly recommend Scarsdale Ford and will bring my family there for future purchases. And ask for sales consultant, Marysol Ruiz. She was great with is.
"Great Service And Staff. Very Accommodating."
I called ahead to notify that my schedule was tight that day and Phil and his staff really worked with me. I was out in an hour and even had time to go next door and have lunch while I waited. The service was awesome!! Highly recommend and Im extremely picky.
"Scarsdale Ford"
I purchased a 2015 Fiesta sedan. The service was excellent and the staff couldnt have been more helpful and pleasant to deal with. The salesperson I dealt with was Chris Sorgi at Scarsdale Ford and he took the time to go through all my options with buying and leasing and worked with me to come up with a payment that fit my budget. He also made sure I felt 100% comfortable with the cars features before driving away. I have recommended this dealership to a few people who asked about my car.
"Amazing Service At This Dealership!"
The service department at Scarsdale Ford is amazing! Each person I have dealt with is friendly, thoughtful and honest! I brought my car in for regular service and was concerned about a noise. I was expecting to get a call saying that I needed huge repairs for $$$$, as this was always my experience at other dealerships, and yet I left the dealership paying less than $45!! And the car is running great! Come to think of it, I have yet to spend more than $50 and I have had my Ford Fusion Hybrid for almost 2 years, servicing it exclusively at this dealership!
"Reliable Service"
Just fine......................................................
"Fully Satisfied With My 2015 Explorer"
I HAD A GREAT EXPERIENCE AT SCARSDALE WITH CARLOS GONZALEZ. WHEN I FIRST WENT TO THE DEALERSHIP IN EARLY APRIL, I WASNT QUITE READY TO BUY, BUT CARLOS HOOKED ME UP WITH A TEST DRIVE. ID DRIVEN OTHER VEHICLES (HIGHLANDER, SANTA FE, GRAND CHEROKEE) BUT WAS WON OVER NOT ONLY BY MY 2015 EXPLORER BUT ALSO BY CARLOS FAIR, HONEST, NO-NONSENSE APPROACH. CARLOS PROMISED TO MAKE MY EXPERIENCE AS QUICK AND STRAIGHTFORWARD AS POSSIBLE--AND HE DID! FULLY SATISFIED WITH MY EXPERIENCE.
"Mr Vincent Casolaro"
They were helpful and prompt. I guess having them being watched after the fact keeps them on their toes
"Effiecient Service"
Very efficient service. Used my Ford points towards the bill.
"Top Notch"
05-19-2015
Excellent service. Quick and thorough. And surprisingly friendly folks at the front desk.
"They Make It Happen!!"
We purchased a Dodge Caravan on 5/9/15. It took all day, but after many trials and about 7 hours our family finally got a car. The size is great and it rides well. Our Sales Representative Darren Pasini was great and worked hard to help us. I would recommend this dealership to anyone, especially those with poor credit. They make it happen
"Title"
05-08-2015
Ford Escape SE 1.6. Staff was great. The explanation about the car was top.
"Ford Focus Se Hatchback"
Robert my salesperson was very attentive to returning my calls and helping me through the process. Kevin the manager was also very helpful and understanding of my financial situation and wanted to make sure I was completely satisfied with my purchase.
"2008 Focus Ses"
05-06-2015
Took the vehicle in for an inspection. Power Steering leak was found. That was addressed in a timely manner. Returned because the car was leaking fluid. It was determined that there was a crack in the radiator. It was replaced and car was ready before the expected time. Car runs well now.
"2015 F150"
My 2015 f-150 XLT lives up to the promises . Rides smooth quiet and a real great drivers vehicle. Only wish to have had more money to purchase two of them .you wont go wrong getting one . Ford owner for life. Scarsdale Ford really took the time to make me feel great about leaseing this truck. Go see them .
"Great Service, Timely"
05-04-2015
I had my usual courtesy, prompt and accurate service.
"Service"
I was helped in a timely and courteous manner. Will return for future service.
"Excellent Experience"
04-30-2015
My experience at Scarsdale Ford was wonderful. The salesperson Scott Schiller was friendly and helpful. I leased a 2015 Ford Edge and got a great deal trading in my 2007 Honda CRV. Both Scott Schiller and Manager Kevin Bartolo made the process very easy.
"Escape 2015"
We bought a Ford Escape at Sacrsdale Ford. The salesmans from Ford Credit office helped us and he did not tell us its a front wheels drive. We had a hard time this Winter driving in the snow. We really need a 4 wheels drive car. Judy Liu
"Great Servicev"
04-29-2015
The service department was awesome ! They where friendly , fast and professional and the price was right . Great job
"Great Service At Scarsdale"
They have expert mechanics and offer excellent service.
"Excellent/knowledgeable Customer Service"
04-23-2015
Chris Sorgi was an excellent salesman. Very knowledgeable about the vehicle and demonstrated keen attention to customer service.
"Purchase Experience"
Good experience with the attention and care from Marysol. Thanks, Stanley
"Pleasant And Punctual!"
04-23-2015
I found Scarsdale Ford to be Professional and courteous and punctual!
"Extremely Satisfied Customers"
It had been many years since we had purchased a car. After much research, we chose a Ford Taurus. My husband contacted Scarsdale Ford. We were lucky in that he ended up speaking to Scott Schiller. Mr. Schiller was aware that we had done our research. He was so helpful in giving us the information that we needed in order to make our final decision which included the trade-in of our old car. After we ordered the car, Mr. Schiller kept us informed of everything we needed to do along the way. We were so pleased with how Mr. Schiller handled everything, that when we came to pick up the new Taurus, we decided to trade-in our other old car and order a new Ford Fusion. Again we got a good number on our trade-in from Mr. Schiller and the Scarsdale Ford team. On both occasions, when we came to pick up the new cars, a lot of time was spent showing us the features on the cars. We were always made to feel that we could contact them at any time if we had questions. We have had questions and never felt like we were bothering them.
"Beyond Our Expectations"
04-09-2015
Excellent in all ways, we didnt get the kind of service they gave us in the last dealership . We highly recommend it.
"Great Experience "
Everyone was great. Accommodating and caring. Pleasant to work with.
"A Quaility Operation From Sales To Service! "
04-09-2015
I have continued to take care of my family car needs with Scarsdale Ford. I think I may have leased or purchased over 10 vehicles. The main reason is the treatment I get from Kevin Bartolli and Phil Corio. I always feel like they care and they always try to make things as easy as possible for me. I am currently trying to get my business to switch to Scarsdale Ford for our fleet. I am very pleased with the operation and consider it a top notch operation!
"Great Service; No Sexism So Evident Elsewhere!"
despite a large crowd, i was out in a reasonable amount of time having had my 2014 fusion serviced. without my asking, one of staff was kind enough to bring me a chair because waiting room was so crowded that there were no seats left
"15,000 Mile Service On My Ford Escape"
04-07-2015
The 15,000 mile servicing of my Ford Escape was done quickly, as promised. I was satisfied with the entire process of scheduling the service, conducting the service, alerting me when the job was done and returning the car to me on a timely basis.
"Scasdale Ford - Quality Customer Service"
This is my second time getting a car and dealing with Scott Schiller and Scarsdale Ford. The first one for my wife, the second one for me. Scott is a great salesman and a pleasure to deal with! The whole process was smooth from beginning to the end.
