Volkswagen of Stockton in Stockton, CA

Overall Rating:


Customer Service

Buying Process

Quality of Repair

Overall Facilities

"Great Customer Service"


User

from Stockton, CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Always a painless experience with the service department. Thanks!

"Synthetic Oil Change Special"


User

from Stockton, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


We just had a simple oil change done but they had a special which included a tire rotation and they even washed the car before giving it back. Great service!

"Great Service And Pricing"


User

from Benicia, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Buying process was a bit lengthy but the staff was excellent and we would buy there again

"140k Mile Service On 2011 Jetta"


User

from Lodi, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


My filter was found to still be clean and did not need replaced. THANK YOU for being honest and giving me a credit instead of charging me for something that didnt need replaced.

"Stockton Volkswagen Service Department"


User

from Lodi, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Always a pleasure doing business with Stockton Volkswagen

"Service"


User

from CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Bob and Luc do a great job taking care of their customers

"Happy With The Service Provided From Vw Dealership"


User

from Stockton, CA.

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Great dealership and staff, with very experienced employess aways very accomdating and always willing to help you.

"Always Appreciate Consistently Great Service"


User

from Lodi, CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:
Overall Facilities:


Bob Kilby is always so accommodating. The service associates all take great care of my car. Thank you

"Rose Owner"


User

from Lodi

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I asked not to have my car washed, and i did not have to explain why. Thank you for making my decision count, for whatever reason. I will recommand VW TO MY FRIENDS!

"Great Service, Friendly And Helpful Staff"


User

from Stockton CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Overall Facilities:


Great service, prompt answering. Good buy, friendly staff.

"Jay Swem"


User

from Stockton

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great experience! Great people! They worked with me real well. fixxed problems when they did not need to and were more than fair with my trade in. They will help me search for the next car for my wife.

"My Service Experience"


User

from woodbridge ca

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I was treated very well and am very happy with the professional service staff and the facilities. First class!

"My Service Experience"


User

from Stockton

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Bob as always took very good care of me. I really appreciate the excellent service.

"Good Deals!"


User

from Stockton, ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


They were really friendly and we love my wifes 2013 Passat! I would absolutely buy from them again

"Always A Positive Experience"


User

from Lodi CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


My experience here is always positive when I bring my car in for service. I have had a couple of issues being picked up by Enterprise. Bob made sure I would have transportation to Enterprise, so there would be no delay on getting to my morning appointment.

"Great Experience"


User

from Penn valley ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Friendly environment no pressure. Thanks to Branden and Jarod. Linda was great too.

"Volkswagen Customer Savannah Moreno"


User

from Stockton, ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Satisfied customer! Jerry Pico helped me find an awesome car that I love! I will be recommending Volkswagen dealership to family and friends.

"Service"


User

from stockton ca

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


the staff was very helpful, and profession. They went over all of the repairs and what the cost would be.

"Thank You For A Good Experience."


User

from Stockton

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Nicole was amazing. She helped me to look and choose the vehicle that fit me best and I was able to drive home in my new car the same day. Thank you Volkswagen of Stockton for hiring such amazing sales people.

"Nice Facility, Nicer People"


User

from Stockton, ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


The new facility is beautiful! The people are even better! Nicole was awesome. She made buying a car a breeze. It was quick and they exceeded my expectations.

"Owner"


User

from Stockton, Ca.

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I bought a new Jetta for my daughter and was very happy with price I paid and the over all car purchasing process.

"Repair Of Car Door Lock"


User

from Stockton, CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:
Overall Facilities:

It took a couple of days to get the replacement part for the door lock. But the service and quality of repair was great. They made sure I had a rental car which they paid for so I wouldnt be inconvenienced. Great service!

"Vw Is A Good Car"


User

from Stockton, Ca

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:
Quality of Repair:
Overall Facilities:

Hi , the personel at Volkswagen of Stockton have always been very helpful in everything. They have service my car and even left it nice and clean. I cannot complain, only to Thank you all for your service. you have help me understand my car better. Its a good car so far. Once again thank you all the team from Volkswagen. Adios Alice

"Jenessa Carrell"


User

from Woodbridge ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Amazing team. Start to finish good experience. Thank you Omar and Joe:)

"Vw Car Service"


User

from Stockton,CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Service department is always friendly and informative. excellent new facility-airy and bright.service was quick and painless.

"Quality Assurance Manager"


User

from Granite Bay, California

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Great service, my company car needed an emergency repair they took me right in and got me back on my way in record time.

"Great Service!"


User

from Stockton, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


My car just passed 180,000 miles and still runs like new! A lot of this has to do with how well my car is serviced and maintained by Lithia VW in Stockton.

"Service Appt Review"


User

from Stockton

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Very satisfied with all aspects of my service appt. Excellent customer service.

"Review Of Vw Of Stockton Service Dept."


User

from Stockton

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Bob has always taken very good care of us and our Eurovan. He even checks things I forgot to ask him to check. Bob has been caring for us and our Eurovan since the previous dealership We were very glad to see him at VW of Stockton.

"Great"


User

from Stockton ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Great job they found an oil leak I didnt know about and got if fixed for me the first day

"Service At Stockton Vw"


User

from Lodi, CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Bob and his team in the service department do a great job...I wouldnt trust anyone else with my daughters car!

"William"


User

from Stockton,ca.

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Pleasant , professional service.on time as promised.

"Christina M"


User

from Stockton CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Professional and friendly staff! Definitely returning for service visits and recommending.

"Above And Beyond Service Department And Sales Team"


User

from Stockton, ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


This dealership rocks. I have 2 cars from this one. Brand new. Beautiful. Service department is awesome! I always have a good experience here...not to mention they have amazing coffees and cappuccinos there!

"10,000 Mile Service"


User

from Stockton, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


The service people are very good and listen and answer all of my questions about problems with my car.

"Service On Vw Jetta Tdi"


User

from Lodi, CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


The staff were very responsive, my service was done before I had requested it be finished. The service department made sure to contact me when it was done by phone call and email.

"Passat 2016... I Love My New V6"


User

from Stockton, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I have been purchasing cars from Stockton Volkswagen for the past 5 years I am very happy with them.

"Car Is Taken Care Of"


User

from Stockton, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Always accurate and sufficient. Thank you!! I love that there is never something more or extra other than what I expect from when I first drop the car off.

"None None None"


User

from Stockton ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Well I did not think that my services for my car were going to be Very pricey. I have Jetta TDI 2014 and I am not happy With it at all.

"None Needed"


User

from Stockton,CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Long process but all worked out in the end. I would return to this dealer for another vehicle.

"Satisfied Customer"


User

from Stockton, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Took my 2014 in for service. Overall, the customer service and the outcome of the service was not bad at all. It was done in a timely manner as promised.

"Volkswagen Jetta Service"


User

from Lodi, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Fast, efficient and friendly! Allowed me to use an empty office to set my laptop on so I could finish up some reports while waiting. Perfect Hospitality!

""global Warmer" (my Tdi) Gets Its First Service."


User

from Modesto, Calif.

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:
Overall Facilities:


The job was done about 15 minutes before the scheduled time of completion. They even vacuumed the interior. Luc did a real good job of explaining everything to me.

"Thank You For The Customer Service"


User

from Stockton, CA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Everyone here was amazing but Crytal took the cake. I was very hesitant about coming into the dealership and she made me feel comfortable and confident that they would be able to help me drive away in my new car. And guess what!!! I did. Thank you!!!

"To Whome It May Concern"


User

from lodi california 95242

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


everything was good. the person we delt with was nice but a little hard to warm up at first. but he finally warmed up to us

"Review"


User

from Stockton, CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I took my car in for repair and my car is now running smoothly again.

"Brake Repair"


User

from Stockton, Ca

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Service department was helpful in scheduling an appt that was convenient for me and the repair was finished quickly. As usual, everybody was polite and friendly. Love bringing my car here.

"Best Service In Town!"


User

from Stockton, CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I dont even own a Volkswagen, but I service all of my cars here because of one man: Bob Kilby. He handles all of my service needs with professionalism and fairness. Bob is very personable, efficient and honest. I know I will get great value by coming here!

"Pleasant Experience"


User

from Stockton, CA

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I went in for some simple repairs, I had a great experience with helpful staff and my car was washed and ready for me within the hour.

"Great Customer Service"


User

from Stockton, Ca.

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Luc has always been so helpful advising me of my car repairs to keep my vehicle running he is patient and understanding when I tell him what can we hold off not repairing at that time. He offered a solution to me to assist in getting everything done verses leaving a repair out at that time charge it. Lacy is always patient and pleasant too, I know she has heard everyone story about how this repair will set them back but Thank Goodness you have a credit plan they both make spending your money on a repair so enjoyable(smile).

Contact This Dealer

Send Us Feedback ×


Locating Vehicles In Your Area