"Jetta"

They have always been friendly and efficient. If something comes up they always call.

"Awful Customer Service"

I was interested in a VW CC but because I asked for support to ship it to Texas they never called me back. I called after that 4 times with different sales rep and all promissed to call me back and never did. I decided to but the car in another dealer in California and they were able to ship the car to Texas to my address with no problem

"A Dealership Who Says "yes We Can"."

Extremely courteous staff. They really do want your business. Everyone at the dealership was approachable from the General Manager to the receptionist. Excellent telephone manners were the deciding factor in visiting the dealership. Alfonso, at the service desk explained the work to be done and kept his promise on the cost. Open, honest, courteous. Very competitive pricing for service work. Excellent work performed.

"Return Customer(5th Time)"

03-19-2014

Jesus, Debbie, Sam & Louis are so warm and friendly, no pressure what so ever. This was the 1st time I actually shopped around for a car by myself and I found the car I wanted and got it. Great price too! You guys are awesome THANK YOU!

"A Staff Of People To Serve One Customer, You."

03-05-2014

The staff at Cardinale Volkswagen are many but they seem to share one mission, to provide excellent service. The entire team of sales people and managers were very attentive, knowledgeable and pleasant. For me buying a car is usually a long process of shopping around and negotiating, and so I was impressed by their professionalism and recognition of what I wanted, which was VALUE. This is one dealership that delivers value but the people is what makes it priceless.

"By Far The Best Car Dealership Around!"

02-26-2014

Words cannot express my gratitude and appreciation for the group at Cardinale Volkswagen in Salinas. They are by far THE BEST car dealership around! As cliche as this may sound, they were fast, friendly, funny and they made me feel like family! I was greeted with smiles and friendly conversations.....and never did I feel pressured. Was pre-approved within minutes and found the car I wanted! I can honestly say that I was made to feel like a member of their family and will gladly refer my family and friends to Cardinale Volkswagen for any new or used car purchase.

"Great Service"

02-25-2014

Great Service! I went in for an oil change without an appointment. I explained to Arthur (If I remember correctly) that it was the only day I had some time off work (and it was a little late in the day too!) and he was happy to have me come in. I got there and he promptly took my information and had my car serviced and washed. During the time I was there, he constantly would come back to inform me of what was going on with my car. I actually waited less time than I did when I had an appointment so it was great! Overall, great service!

"Great Experience"

02-19-2014

Im a one time customer who flew in from Canada to purchase a private vehicle, complete repairs and drive home. The customer service was top notch and above and beyond. Not only did they fix the vehicle, they spent time helping me get needed paperwork faxed to the border, explained some questions about the vehicle title, helped with a travel permit, and stayed overtime to get me on my way. Pretty hard to beat that kind of service!

"Professional, Courteous And Good Listeners!"

02-17-2014

Jonas did an excellent professional job of selling me the car. Test ride was on rural rough roads as well as the freeway to get a good understanding of the car, ride and comfort. Went over all the technical parts of the car thoroughly. He also set up the Double Check appointment with the Service Department. He followed up with a call to make sure that all expectations were met. Arthur, advisor in the Service Department, very responsive. Asked if there were any problems or concern related to the car. Told him that the car drifted slightly to the right, got right on it, technician verified it and was repaired right away. Explained what was done during the Double Check and showed me the data from the front end alignment before and after results. The car was test driven to verify that the front end was aligned. Excellent experience. The gentlemen at Cardinale are technically trained and responsive.

"Wonderful Customer Service From Steve!"

02-17-2014

Such a beautiful car - I am so thrilled and excited to own a VW Jetta! Steve went above and beyond in every respect to make sure all of my needs were met and my questions answered. He spent so much time explaining to me and my family all of the details about the car (inside and out), the warranty, and the buying process. I am so grateful! Though there was an issue at first on the contract that needed revision, the Cardinale team fixed the problem. Thank you, Steve (and VW Cardinale) for a wonderful new vehicle, and very attentive service!

"Oustanding Service"

02-15-2014

Like the sales force, the service guys are great. Were able to fit me in on a Saturday, car was in and out for a 10K service in slightly over an hour. Outstanding attitude, outstanding service. Five stars all the way. Thanks, Arthur!

"Amazingly Friendly Service"

02-12-2014

Everyone here, especially Debbie are extremely helpful and a pleasure to work with. The fact that I was able to communicate through Text messages made the refinance process so much easier. I was able to reply at my convenience and their replies were always quick and friendly. I have bought and refinanced my car through this dealership, as well as gone there for all my car check-ups. The service is always amazing. The people are always nice and all my car shopping needs were met!

"Excellent Customer Service"

02-11-2014

Though I have not bought a vehicle from Cardinale, both Debbie and Sam at Cardinale Volkswagen are a pleasure working with. It is clear that customer satisfaction is top of mind for them.

"Great Customer Service! Thank You Debbie And Jesus"

02-11-2014

I WOULD DEFINETLY RECCOMEND THIS DEALER TO ANYONE GREAT SERVICE! HELPFULL AND MOST OF ALL THEY WENT OUT OF THEIR WAY TO ACTUALLY HELP ME AND DIDNT JUST TURN ME DOWN LIKE OTHER DEALERSHIPS WHEN THEY SAW THAT I HAD LESS THAN GOOD CREDIT. DEBBIE AND JESUS MAKE A GREAT TEAM THANK YOU GUYS SO MUCH!!!!