"Happy Customer"
Fantastic service! Great experience. From the moment I walked in the door I was greeted with a smile and was explained in detail the entire service process. Thank you!
"My Wonderful Surprise"
Not my first rodeo ride with AV Chevy, 3rd car purchase. Everyone very courteous and efficient, not pushy to sale. Listen to your wants and needs to help you het whats best for you. THANKS AV CHEVROLET AND STAFF
"I Dont Understand"
I found my service advisor, Janelle, to be courteous, knowledgeable, and professional. She demonstrated enthusiasm and a positive attitude not only to me, but to other customers.
"Chevy Impala Service"
Great professional customer service from first person to last. Ive purchased two cars from them without any negative issues. Service department is awesome, with coffee and doughnuts for customers waiting, charging stations. Love free carwash and the upgrade of walking customer to cashier now. LOVE YOU AV CHEVROLET
"Chevy Cruze"
We had a very pleasant experience. Helpful and knowledgeable salesman and a very personable and savvy finance guy. We got a great deal, a very good financing and we didnt even have to argue about anything. Transaction went smoothly and we got our car exactly the way we wanted it. I would definitely recommend this dealership to my friends and family.
"Av Chevrolet"
Tires are too expensive. I wouldnt mind going back if the services werent too expensive. You need to lower the prices so people can recommend AV Chevrolet.
"Customer Service Disaster"
I cant believe that this dealership would not help a customer with a open recall because he did his own oil changes at home. Nick Kusmit is an active Marine who serves our country and was treated like dirt. The dealership refused to fix his vehicle. He even gave them receipts showing that he purchased the stuff to do the oil changes. SHAME on this dealership.
"Avalanche Repair"
Stephen in service made sure the damaged part was ordered ASAP and after a brief delay we had it installed in less than an hour. He offered to wash the truck even though it was such a short repair. He also noted a body panel issue for future reference!! A great waiting area with refreshments this is a good shop! Good Job!
"2017 Chevy Malibu Lt"
Loved working with Renz because he wasnt pushy, he was very thorough in explaining all the details and equipment of my new car. Was very personable and professional.
"I Love My New Vehicle But Not The Transaction!"
Knowledgeable salesperson but not so knowledgable management and financing folks. I love my new vehicle but not the transaction!
"Great Service"
Very helpful team. I found just was I was looking for. I love my car
"Antelope Valley Chevrolet"
AV Chevy has the best service anywhere. If you need to buy a new or used vehicle, come check them out. They work hard to have you as a happy customer. And, never any worry about oil changes or repairs to your vehicle. Ive never been unsatisfied in the 15 years that my family and I have been buying, leasing and getting our cars, SUVs and trucks all serviced here. Two thumbs up!
"Outstanding Job"
Renz did an outstanding job helping me find a vehicle that fit my specific needs
"Wonderful Experience."
I really enjoyed the no nonsense approach. The best numbers are presented and you just have to agree to buy or not.
"Luv My Silverado"
Excellent staff , wouldnt trust anybody else. Have purchased 3 vehicles in the past years and see same staff that i can count on.
"Very Friendly And Honest"
i would definitely go back and/or recommend this place to family and friends. the employees were very honest (which is very important to me)
"Happy Customer"
My sales person, Leo, was well knowledgeable of the cars I asked about and helpful on the test drives to show me the different features available and answer any questions I had. I had just arrived to town from swerving an overseas tour and needed a vehicle quickly. I got to the dealership late in the afternoon with the intention of just seeing what the end of year sales and availablity was, and then to spend the whole next day shopping around to compare dealers, cars, and new verses used values. Leos help made me so comfortable getting a car that night, the only hard part was forcing myself to say no to the Camero I test drove. He, Tucker, and several others stayed very late to help me finish the sale and drive away with a new Malibu that night. I could not be happier with the car, or the service I received at AV Chevrolet.
"First Time New Car Buyer"
Joaquin was so helpful, respectful, and nice when taking me around the lot. He didnt pressure me to make a deal right then just made suggestions about what I might like and let me know he would be there the next day. When I did come back the next day he went above and beyond to get me into the exact car I wanted at the price I could afford. I would recommend this dealership and Joaquin to anyone who is looking for a new car.
"Luv Lancaster Chevy."
Excellent buying process there staff has excellent customer service . Was simple and easy to purchase, very satified.
"Av Chevy Ask For Travis"
Had an exceptional experience with this dealer i suggest asking for Travis he was more than helpful giving me the best price and fit for my family
"Thanks Johnny!"
I was treated fairly. Employees were all kind and friendly. Service Manager has a great personality and he has a good team working for him. Thanks! Respectfully, David Matthews
"Best Car Buying Experience Ever!"
The management and staff at Antelope Valley Chevrolet were awesome! I have purchased cars for myself and my family for more than twenty years and this was by far the best car buying experience I have ever had. They helped me find the right car for my family, a Chevy Tahoe, and were very considerate of my time and that of my wife and two children. The sales representative knew the Tahoe so well and the finance staff were professional and very quick! I have already recommended to my friends and family. Great, great service!!!
"Love Me Some Av Chevy"
Second new car purchased from AV Chevy. Staff courteous, friendly and caring. Listens to your wants and needs and do everything to meet your needs. Service dept is awesome and professional. AV Chevy and staff rocks
"Awesome Service From Begging To End!! Thank You."
Our experience was super great! The salesman helping us, Sammy, was very informative on the car that we were buying. From the start to finish everyone super nice, helpful and courteous. Truly recommend this dealership. Thank you Antelope valley Chevrolet for making our purchase possible.
"Great Experience"
05-29-2016
No pressure and outstanding Customer Service. I was extremely impressed with my Sales Consultant Ray. We found the perfect car with all the upgrades I was looking for however the car had damage to the fender. Ray got on the computer and found the exact car at a dealership 60 miles away. Ray himself went to that dealer, got that car and brought it back to A V Chevrolet. I had my new car that same night. Sooooo impressed. Thank you AV Chevrolet and a special thank you to Ray for going the extra mile. Steve Scansen
"Great Customer Service And Helpful"
Very Helpful, great customer service and prices have been very reasonable! Nice and friendly place for all to go.
"Doctor Of Psychology"
The People at Antelope Valley Chevrolet care about their customers! They are careful to walk each customer through the process of repairs or servicing and if the customer needs courtesy ride to their place of work or home, they are more than willing! For your next 2016 or 2017 Corvette Z06, I highly recommend AV Chevrolet!
"Great Experience In Their Service Center!"
Carl was not only professional, he was also genuinely friendly. He portrayed confidence in his team, his dealership, and himself. Carl is a perfect example of how a service center professional acts in this environment.
"Great Service!"
We had a great experience! Everyone was very nice and helpful!! Thanks!
"Returning Customer"
I am a returning customer do I need to say any more. If I was not happy the first time would not go back a second time
"Outstanding Customer Service"
The service provided at Antelope Valley Chevrolet is simply the best. From customer service to the quality of work, you can count on perfection. Elmer has been my Service Rep for several years and is without a doubt the best in the business. He treats both myself and my wife as family and would never give me my car back from service until he believes the service was perfect. Thank you all at AV Chevrolet. My wife and I would never go somewhere else. Steve and Litzu Scansen
"Customer Service Is Outstanding!"
Mr.P. Bonds & Nina are outstanding!! I am really satisfied with my purchase of my Chevy Cruze and I will be purchasing from av Chevy again in the near future.
"Av Chevrolet"
Their service and caring for me and my schedule is great. They do their best to have my wait times as short as possible and still do excellent work . My truck is always clean when I get it!!
"Av Chevrolet Is The Best!"
Everyone was very helpful and polite. We worked with Tania Martinez and Lamall Scott who were both very helpful and answered all our questions, took their time explaining options and were very pleasant to talk to. This made our experience very positive.
"James Gm"
Phillip Bonds completely satisfied all my buying expectations. He was extremely patient and resourceful. I found him to be very professional and customer friendly. Definitely will request for him again on my next purchase!
"Av Chevy- Gets Customer Satisfaction Right "
Mr. Bonds and Nina make for a great customer experience, as long time chevy owner and user of several different dealerships over the years, AV Chevrolet gets it right
"2014 Chevy Silverado"
Joe Gonzalez and Erin Emard took very good care of me while I was at the dealership. Took care of everything quickly and professionally. The finance manager Lamel Scott was outstanding.
"Excellent Service All Around"
We were met right on time for our appt., and offered donuts and coffee in your comfortable waiting area. They knew we had to wait for our car and so they got to it right away and got us out of there very promptly. We also greatly appreciated the car wash. Thank you for the great service.
"Good Service Department & Advisors"
My car was "missing" at idle and at hiway speed, also the passenger seat would not adjust. Carl & the tech were able to diagnose and fix the problems.I am happy to have my car serviced at AV Chevy.
"A+ For The Sales Team. C- On The Service. "
Much better service this time around. I see the changes. The service technician was really nice and went above and beyond to make sure I was taken care of. But I left two voice mails and never got a call back. And the only way I got scheduled was because of the receptionist. Good plan B but service dept as a whole needs a major overhaul and go back to fundamentals about customer service should be like.
"Great Team @ Avc (tania, Nina. Lamel, Pedro)"
I arrived at AVC and was immediately greeted by Tania Martinez. She was very friendly and easy to get along with. I told her what it is that I was looking for. She immediately took me to the vehicle that I was interested in. I told her I liked it, but It was not the color that I wanted. She said "No Problem, I will get you the car in the color you want." I was really impressed by her knowledge of all the vehicles that Chevy carries. When I went to Finance I had the great pleasure of speaking to Nina Garcia. This girl is amazing! I let her know what payment and finance rate I was looking for and she assured my that she would get me the rate I was looking for or as close as possible. Let me tell you she did just that. When the time came to finalize the paperwork I was greeted by Lamel Scott. I was equally impressed by his professionalism and knowledge. He explained everything to me and answered all of my questions. When I inspected the vehicle, it was just as I expected. Pedro did a great job cleaning and detailing it for me. All I can say is that from the moment I got to AVC and then to The Purchase of My 2014 Chevy Equinox, Tania Martinez, Nina Garcia, Lamel Scott and Pedro made my experience at AVC a wonderful and stress free experience. Thank You to All of you for getting me the car that I wanted and for making it an extremely stress fee experience. I will definitely refer all of my Family and Friends to Tania, Nina, Lamel and Pedro. Keep up the great work. Best Regards, Faviola Pizarro
"Excellent Service"
your service rep Julie was very pleasant to conduct buisness with. My corvette was repaired and priced just as promised in a twenty four hour time frame! I will definitly be utilizing your dealership for future repairs and vehicle purchases.Thank you R. Smith
"Customer Service"
took my 2013 Chevy spark in for a "recall notice", the service consultant "Phillip Salas" did an outstanding job of explaining what the recall was and what they were going to do..Great customer service
"Service Center"
Phillip exceeded all my expectations. He was informative and professional. The quality work on my truck was completed in a timely manner.
"Great Service Lady Julie Escobar, Fast Friendly."
I was in for an oil change and tire rotation. It went very smooth. I also had a question about my air conditioner. It was checked out and working fine. I met a lady at the service dept who came in feeling she had been treated badly. She was in for a reccall on her Saturn Ion. I sympathized with her and assured her she was in great hands with Julie Escobar and calmed her down. She felt much better after our conversation. Julie has always been most helpful and professional. Shes a great lady.
"Average"
would have been nice if they would have called me to ask where the lug key was rather than not rotating the tires
"Excellent Experience - Onoline And In The Dealer"
The staff was great. Helped when and where they could. Justin, Kelly, Erin all great people to work with and they did everything they could to help me out
"Great Buying Experience."
Alfred was very helpful and made the experience one of our most enjoyable car buying experiences. Kelly was also very helpful and was able to answer any questions we had. Paul Filler was excellent and had all of the paperwork ready and and made it quick and easy to finalize.
"Safety Recall Notice - Parts Order"
I called to schedule an appointment on a safety recall notice. Corbin, the gentleman that I spoke to, was helpful and very professional. My 2014 Chevy Cruze is the 4th Chevy that I have owned in my lifetime and I ALWAYS buy GM Cars and 1 truck. Thanks, Leslie Bernacchi
"Great Crew"
My niece won a car through the stay-in-school program and everyone was very friendly and accommodating . She is unable to drive a manual transmisson so the crew at Chevy found her an automatic for not much more than the car she originally won .
