"Happy Customer"

I called ahead to say I had a small window of time to test drive a car I’d found online. Tina was accommodating and kind—they had the vehicle parked out front and ready to go! Kaz came with me for the test drive- he was friendly, informative and helpful but NOT PUSHY!! We received a fair trade in value for my car and the buying process was smooth. I HIGHLY recommend Bridgewater Acura, especially if you want a manual transmission which is tough to find these days!

"Promise Keepers"

Just bought a 2013 Camaro LT2..The experience was very refreshing and reassuring..I arrived at the dealership not knowing what to expect but was very pleased from my point of arrival..The dealership is amazing with a host of very nice vehicles.The attention to detail is by far the best I have seen..I had the pleasure of dealing with salesman" KAZ"..Very easy to do business with and a man of his word..I received everything I was promised and then some..was absolutely blown away by the car and it was far more than I ever expected..

"Car Purchase Experience"

I have been going to Bridgewater Acura for my service and cars for the last 15 year...Today , I bought a new car and the experience was excellent. My sales rep was Anthony Spano and he understood that I didnt want to haggle and waste any time. As a repeated Acura Customer, he quickly understood my needs and within an hour and half, I walked out with a new car that I felt was a good value and deal.

"Excellent Friendly Experience"

Extremely friendly. I didnt get the pushy car salesman feeling. They were just helpful and really made it a pleasant experience. Unlike other dealerships that are too pushy or make you wait while they talk to their bosses for whatever reason. Went over and above trying to help me get financing on 2 cars and succeeded. Everyone from sales to financing were nice, helpful and friendly.

"Customer Service And Sales"

Great service, I worked with Brian Kennedy and he helped me find the exact vehicle I was looking for to the "T" and I am very happy with my purchase! I would go back if I were to buy another vehicle. They have a great staff that is willing to help you find what you want! Thanks Brian and Bridgewater Acura

"Great Job!"

Kaz Zahrieh was a pleasure from the moment he greeted us in the parking lot. He worked very hard to find the best car for us, among the many available options and helped us negotiate a fair price for our trade-in. In addition, we worked with service to have accessories added to the vehicle. Every representative we worked with was conscientious and wanted to be sure we were 100% satisfied. We are very happy with our purchase!

"Used Car Purchase"

Had a great and easy buying experience! Call Kaz Zahrieh for all your car needs! A+

"Great And Easy Experience!"

Went to Bridgewater Acura to look at a car I had reviewed on their website. My husband and I met with Kaz and right away felt very comfortable with him. He is very personable and professional. After a test drive , I decided to purchase the CPO RDX . The transaction went smooth & I would definitely recommend Kaz. Thanks Kaz for your help.

"Eve Sachs"

The Bill Vince Acura entire team make the challenge of leasing a new car a pleasure, a success and fun! They even post your photo on a screen and everyone gives you a big cheer a the end of the process. Special commendation to my salesman Mr. Murad Stokes who patiently and without pressure helped me with the lease process with what I considered a "fair deal" and special commendation to Mr. Amir Ahmed who kindly, throughly and helpfully spent over an hour with me when I came back for enlightenment training on some of the mysterious new features of my 2018 Acura. This is one of the best car dealers you will ever encounter! Eve

"We Were Shopping For A New Acura Mdx."

The level of customer satisfaction far surpasses other dealerships which is why my wife and I always return to Bridgewater Acura.

"Awesome Experience!"

I can not say enough positive things about this dealership. We had been looking for a quality used Mustang convertible which is a LOT harder than it sounds. Bill Vinces Bridgewater Acura had a car with a LOT more than we could have ever dreamed of at our price range. The car was a lot less expensive than comparable cars we looked at, but the sales manager, Adam Rottenburg worked with us to get the car even more comfortably within our price range. We live 250 miles away, so they handled the entire deal over the phone and through overnight mail. They were incredibly honest about the condition of the car too. When we picked the car up just 2 days after our first call to the dealership (incredible for a long distance deal), the car was even better than we thought it would be. Our sales representative, Murad Stokes, answered all of our questions, offered to pick us up at the train station, and was incredibly kind, honest and fun to deal with. The car was ready and waiting for us with a full tank of gas when we got to the dealership, and the deal was finalized within 10 minutes of our arrival. We were on the road and driving the car the 4 1/2 hours home with no muss, no fuss, no bother. The car was incredible on the ride home too. We are getting used to turning heads everywhere we go (did I mention the car looks incredible?). Thanks to Bill Vinces Bridgewater Acura our dream of owning a Mustang convertible has come true. THANK YOU, Adam and Murad for making this purchases so easy and carefree!!!!

"Great Team!"

Went to Bridgewater Acura for a 2017 RDX. A co-worker mentioned they have an incredible inventory so I wouldnt have to worry about waiting for it to be delivered. It was real easy to get to, I was shown the vehicle I wanted and got a great deal. Thanks Kaz!

"Long Wait .. For An Incorrect Title"

07-05-2017

I purchased a used Toyota Matrix from the dealership in late April 2017. The temporary tag I was given at the dealership expired on May 22nd. On May 22nd I called the dealership to ask about my permanent PA license plate, and PA registration .. I was transfer 3 times, then had to leave a message with someone in the business office. I made a total of 6 additional phone calls to the dealership that week; explaining each time, that I purchased a used car from the dealership, the temp tag was expired, I was worried about getting pulled over, etc. Each time I called, a staff member promised they would call me back with an answer .. Each time, I was left hanging. To make matters worse, when the PA registration FINALLY arrived at my house in EARLY JUNE .. the address they filed for me was not only my old street address, but also the wrong house number (I gave them my PA Address Update card with my PA license). And .. to make matters worse, they didnt submit the transfer title documents until May 25th!! I drove around in a car unregistered to me for 4 weeks! Thank God I didnt get pulled over, or in an accident. My salesman was nice .. but the business end of this dealership is lacking serious organization!

"Fantastic Experience"

Bought a beautiful used Mustang from Kaz at Bridgewater. He is a wonderful salesman, very personable and respectful. The whole process was very quick and was an overall great experience. I would recommend Bridgewater Acura and Kaz to anyone, really wonderful experience.

"Great Buying Process"

I went in wanting to look at a 2017 Acura TLX with the tech package. Kaz on the sales team couldnt have been more helpful, and helped me get the car I wanted for the price I wanted. Waiting time was minimal, process was smooth, and Im loving my new car

"Patient, Attentive And Nice!"

I recently purchased a used 2014 Honda Accord at Bridgewater Acura. Kaz, my Vehicle Specialist, was terrific. He took a lot of time to show my both of the cars in which I was interested, encouraged me to test drive both of them, waited patiently while I discussed with my husband this big purchase, and was helpful in getting the process completed in a timely fashion. I felt no pressure to buy the car, and plenty of time and space to really look at what I was considering buying. It was a very positive car buying experience!

"Quick And Easy!"

Worked with Anthony on purchasing my Corvette Z06. He made it quick and easy for me to get into this vehicle. I will definitely go back next time I need a car!

"Buying A Car Does Not Have To Be Painful!"

From start to finish, buying our certified pre-owned RDX from Bridgewater Acura was a painless process. Everyone we had contact with was helpful, polite, and eager to please. Thanks to our internet sales rep Brittany, sales manager Mike, our salesperson Kaz, and the finance director Ed for making our car purchase such a pleasant, stress-free experience.

"Pre-owned Mdx"

Customer service here is great. I bought a pre-owned MDX from Kaz who was honest, knowledgeable and friendly. No bait and switch no hidden or add on fees. This dealership is fair and straight forward. Bridgewater Acura exceeded¿ my expectations in every way! Totally recommendable! Thank you Kaz for all your help!!

"Great Dealership"

I contacted Bridgewater Acura with an interest in 2017 RDX Advanced model trading in Honda Odyssey. I interacted with Sales Advisor Kaz , Sales Manager John , Eddie from Finance. Excellent treatment, easy going, no pressure whatsoever. They have an extensive inventory of vehicles. They were not pushy and made sure I got everything I needed. They stayed late to complete my transaction. I highly recommend this dealership for your car needs.

"Kaz Is The Man!"

I contacted Bridgewater Acura with interest in a used Corvette and my salesman, Kaz Zarieh, was an absolute pleasure to do business with. I live three hours away from the dealership and Kaz made sure it was going to be worth my trip. Prior to making the trip I had particular interest in the condition of the quarter and rocker panels as Vettes are notorious for bad rock chips in that area. Kaz wasted no time sending me a plethora of additional pictures to my phone to reassure me the condition of the car. He also offered to FaceTime me so I can look at the car that way too. Never in my life have I had such an accommodating salesperson that went above and beyond the way Kaz had. Never the less the car was in great condition and I made the trip to purchase the car the next day. Upon arrival the car was clean and ready for me to inspect it. Kaz was very personable, wasnt pushy and just all around nice to be around. The deal went ultra smooth and the sales manager gave me almost $6000 more for my trade than what Denooyer Chevrolet in Albany had offered me. My dealings with Denooyer and salesman Chris Magnano was absolute garbage compared to this and a complete waste of my time. I went through my own bank for the financing and after all the paperwork was done it was a couple hours until I was ready to drive home in my new to me Vette. Overall I am extremely happy with the whole experience I had with Kaz and the team at Bridgewater Acura. The atmosphere in the dealership was nice, they had a nice waiting area with free refreshments and snacks and they also had a gorgeous new NSX in the showroom. I only wish Kaz was closer to me so I can send him more business.

"Great Dealership, One Of The Best Acura Dealers"

I purchased a CPO RLX from Bridgewater Acura and couldnt be happier. They worked with me on getting the lowest interest rate and were very kind through the whole process.

"Darius Service Rep"

My family has 3 Acuras....I service ALL of them at Bill Vinces because of the attention and care they give. Darius is always polite and helpful. If you want premier service go to Bill Vince Acura Ask for Mike Lasko sales mgr and Darius or Mike in service...I assure you they will not disappoint!

"Awful Experience "

I contacted the internet department on Monday regarding the vehicle and a sales associate quickly responded to verify the car was available and ready for a test drive. Unfortunately I live about 2 hours south of the dealership so getting there for a test drive was not possible during the work week. Eventually, we planned on scheduling the test drive first thing Saturday morning, the first available time when I had four hours for the drive up to Bridgewater and back. After some email correspondence, yesterday (Friday) at 3:30pm, she emailed me an invitation for a 9:30am Saturday appointment, which I happily accepted. Much to my surprise, I arrived that morning at the scheduled 9:30am appointment only to be approached by the sales manager and another sales associate who informed me the vehicle I was scheduled to test drive was sold the prior evening. I find this to be not only unprofessional, but also extremely discourteous and disrespectful of my time. In most professional settings, one would expect a phone call when the vehicle was sold, or at the very least, the morning of the appointment, so that I did not have to drive two hours up and back needlessly. And in the end, neither the sales associate nor the sales manager offered an apology.

"Awesome Job"

Tina S. from the Internet Department did a great job at making my car buying process a piece of cake. She had everything ready for me from the paper work to having the EXACT car I wanted available for me to test drive. James D., my sales advisor, was amazing, he was very detailed in showing and describing the different features of the TLX. HE even helped me transfer my belongings from my old car into my new car! Great guy! Eddie M., the Finance Manager was very informative in going over my lease and was so friendly. I built a great rapport with everyone I came in contact with at Bridgewater Acura! I would recommend this dealership to all my family and friends! Thanks Bridgewater Acura!

"Mediocre At Best"

Given the run-around between 4 different sales-representatives. Rude service overall.

"Great Sales Experience "

What a painless enjoyable buying experience! Brian Kennedy, Mike Galietta and Ed in finance were awesome!

"Great Experience"

The purchase of my 2013 Acura on Jan 11 2017 was smooth from beginning to end thanks to my salesman Murad..thanks for all your help it was a pleasure working with you!!! Im sure I will see you in the near future for a car for mom! Thanks again jamie d

"Not Sure What To Write...here Goes..."

01-02-2017

Well i was liking the BMW 135i....And wanted to trade in my Volvo RDesign. BUT WAS TOLD I NEEDED A CO SIGNER....I WAS PUT OFF BY THAT BECAUSE I HAVE NEVER BEEN ASKD FOR A CO MAKER....AFTER ALL MY CREDIT IS OK...AND I AM A GROWN MAN 53 YEARS Old. I WAS THEN TOLD IF I PUT MONEY DOWN A DEAL COULD BE HAD....THIS WAS A STRANGE PROCESS THAT HAS LEFT ME SCRATCHING MY HEAD...I HAVE OWNED MANY CARS IN THE PAST..AND HAVE NEVER BEEN ASKED FOR $$ DOWN TO GET A DEAL TO GIVE THRU..SOME NDS KINDA CREPPY...

"Lease Renewal Tlx"

Had a very stress free and professional lease renewal with Amir. Great guy, no nonsense and got me out of there in 2 hours! Tina from the internet team kept me on track and answered all my questions before I walked in. Eddie in Finance and the sales manger John were also very professional. Great experience. This is my third lease at Bill Vinces and I will hopefully be returning again. Thanks team, great job!

"Very Happy Customer!"

After 5 years of waiting for the truck of my dreams Acura of Bridgewater made it come true. Ive been shopping around for the past two months going to endless dealerships looking for a jeep and leaving disappointed each time. I came across this dealer through Carsguru.com. When I first called this dealership I spoke to Alison who was extremely professional and helpful. When I came in the night before my scheduled appointment Murad helped me. He had the jeep heated up and ready for me to look at and take a test ride. From the minute I walked in until I left it was the best experience that I had in a dealership. Murad was friendly, informative, and a not pushy sales person and gave the best service ever. Edward in the financial center also was so patient, informative and helpful. I couldnt ask for a better way to end the year. Thank you Bridgewater Acura for making me the happiest client ever. They also were so accommodating to my son who was with me. Gave him hot chocolate and snacks. Thank you again.

"Another Outstanding Acura!"

This was my second lease with Bridgewater Acura. As I was approaching the end of my previous lease, I received an offer for an early trade-in and decided to upgrade my 2014 Acura ILX to the 2017 model. Murad worked with me in choosing the right package that would suit my needs. Im enjoying my newest ILX! Many thanks, Bridgewater Acura :)

"Great Experience!!"

I recently purchased a certified pre-owned 2014 Acura RDX. I cannot say enough good things about my salesperson, Murad, and the rest of the staff at Bridgewater Acura. I feel that I received a very fair deal on the car and the entire experience was extremely pleasant. Murad even (patiently) helped me remove my sons stubborn car seat from my old car! Highly recommend this dealer!

"Speed, Value, Selection, No Nonsense"

I live nearly an hour away and continue to make the trek to Bridgwater Acura because of the people and the value. I have an Acura dealer very nearby my house, but have had horrible experiences with them, including false promises on getting me out of an old lease. When that happened I found the very honest and eager staff at BA ready to earn my business, so much so that I save hundreds a month compared to my other local dealer. This is not a singular experience either, since finding BA we have leased three cars from them and intend to go back. If you are in the market for an Acura or similar, and live within 90 minutes, its absolutely worth a call, and like me, youll likely find it worth the trip.

"Excellent New Car Service"

Just completed a purchase of an RDX through Bridgewater Acura and worked with Salesman named Obie. He is an excellent job with the sale...very professional, not pushy, explained everything very well including leasing and financing options. Highly recommend using Obie.

"2016 Acura Mdx Advance"

After dealing with two other dealers (Montclair and Springfield Acura), Bridgewater was the most receptive to my needs and the service was excellent. The buying process was efficient and the salesperson Mario Lisi and his sales manager bent over backwards to make sure I was happy

"Laura"

Everyone there is all about the customer service, something that is lacking at other dealers. It wasnt our first stop, but its our last and only now. Thank you!

"First Visit Horrible; Second Visit Amazing"

I visited the dealer on two separate occasions. Both times I called to set up a test drive. The dealership is roughly one hour away. The first visit was horrible. I walked into the dealer and no one was willing to direct me. I was told over the phone to ask to speak to Danny or Scott and neither were available. The front desk girl looked at me like I was crazy. A salesman by the name of Peter eventually showed us the car. We liked the car and were willing to purchase. They appraised our trade and gave us an offer well below Blue Book Value. I said no thank you and began to get up and leave. He then offered us triple the amount and I declined and left. The second visit occurred two weeks later. This visit was quite the opposite of the last. We were helped by a salesman by the name of David. He was very helpful during the car buying process. Ryan the finance manager was also amazing. I have bought three cars previously and Ryan by far gave us the best experience ever. He didnt pressure us into anything and was very realistic as he went over numbers. Will come again in the near future.

"5 Star Dealership"

I recently purchased an MDX from this dealership. I had an amazing experience. I worked with Scott Doyle and Ed McGeehan. They were both super friendly, informative, and kind. The process was made as simple as possible. I heard so many great things about this dealership! Both Sales and Service department were wonderful. Overall, I couldnt have asked for a better shopping experience than this one. 5 STARS!

"Loving My 2016 Tlx From Bridgewater Acura"

Got my 2016 Acura TLX last night. Absolutely loving it !!! :)) The whole buying process is stress free and easy! Salesman Kaz is courteous, straight forward and just great to do business with. Highly recommend Bridgewater Acura.

"Best Buy At Bridgewater Acura"

Special thanks to Alison, Adam, Eddy, and the whole bridgewater Aura team, for making the purchase of my vehicle such an easy and efficient process. I am a very satisfied customer because customer service was above and beyond!! Was picked up at the airport by Adam and returned on the same date in time to catch back my flight. Thank you Bridgewater Acura!!!!

"Very Good"

Very experienced. Has worked for a lot of dealers and has a broad experience through the industry. Makes buying a car very simple and laid back. Gets you what you need when you need it.

"Excellent Experience Here !!!"

Worked with Adam and Dan and they were great to work with. Took the Amtrak up, Adam picked me up on time and took the time I needed to go over the car, answered any questions thru the final process. I would highly recommend there dealership for sales or service. The service mgr also took time to go over the car with me. A 5 STAR dealership !!!

"Only Place For The Perfect Mustang In Jersey!"

Been searching for just the right Ford Mustang for months, and upon discovery that this dealer maintains a vast inventory, I called first and stopped in for an afternoon. The staff I associated with were candid forthcoming and sincere not just about internet pricing but about the cars themselves, pros and cons, options, engine performance, after market options everything a mustang sports car enthusiast could hope for. No wonder that this dealer seems to attract the same buyers year or three later for their next car purchase. Physical space is large, clean, and great location on Rt 22 adjacent to Rt 287 in Bridgewater. A month later I have my plates, title and a great car that I feel I got a great fair deal. What more do ya want?? Stop in today, and David Klein was the best! Cheers! Tim

"Awesome Dealer Experience"

06-01-2016

I purchased a 2015 Silverado Midnight Edition from them they were awesome. My contact person was Adam he was great even went out of the way to pick me up when I didnt have a way to get to NJ to pick up the truck. I felt no pressure while dealing with them. Mike the manager is also very helpful and very easy to contact. If anyone is looking for a car truck or whatever you should contact Adam I was shocked at how many models they had available. From Chevy to Dodge to Honda and Acura this dealership had tons of great deals available. I was surprised to see all the special models they had available like Mustang GTs and Challengers and NSXs this is the place to go for exclusive stuff and Adam is the guy to see... Thanks for everything

"Best Leasing Experience."

I was very impressed with the pressure free atmosphere and felt very comfortable with the lease agreement for my RDX. Sam was very polite, professional and understanding of my needs, concerns and time frame. He was down to earth and easy to communicate with and I would highly recommend him to anyone looking for an Acura. A big thank you to Sam as it was a pleasure working with him. Joe, the manager I dealt with, was equally professional and courteous. He helped answer any further questions and expedite the whole lease experience. The transition to the finance department was seamless and smooth, as well. Eddie was very pleasant to work with, and again, did not pressure us into any extras we were not interested in. Overall, the service and courtesy of the dealership was excellent!!!

"Excellent And Friendly Customer Service!"

I was very impressed with the pressure free atmosphere and felt very comfortable with the lease agreement for my RDX. Sam was very polite, professional and understanding of my needs, concerns and time frame. He was down to earth and easy to communicate with and I would highly recommend him to anyone looking for an Acura. Joe, the manager I dealt with, was equally professional and courteous. He helped answer any further questions and expedite the whole lease experience. The transition to the finance department was seamless and smooth, as well. Eddie was very pleasant to work with, and again, did not pressure us into any extras we were not interested.

"Excellent Experience"

I would like say thank you to both Sam and Joe for going above and beyond in helping me purchase my new Acura RDX today. Sam stepped in today when the first salesman didnt seem to work out too well and Sam saved the day. He made the deal happen after a long process and I know it wasnt easy. He was patient and courteous and wonderful to work with. When he introduced us to Joe G it all came together. Joe was great, worked the numbers with us and in the end the deal was sealed. Sam and Joe are both tremendous assets to the organization! Thank you both!! Cheryl

"Great Salesman"

They took the time to negotiate an affordable deal that fit my needs. If you need to speak to anyone, I recommend speaking with Murad. Murad is a really easy going guy with great interpersonal skills. Im really satisfied with the car I bought; the people are Bridgewater Acura know to treat customers with respect.

"A Car For A 17 Year Old"

We scheduled an appointment for a specific car we found online, the Mazda3Speed. The price was pretty much on the spot, but of course we were hoping to save anything we could because we bought it outright. My 17 year old brother wanted a fast car and nothing was going to stop him. We took the car out for a test drive and it was so clean, you could tell how well the dealer takes care of each of the cars that comes into their lot. The experience was pleasant and the only pressure came from my little brother pestering my mother to buy the car. He really wanted a Subaru WRX, which the dealer had some in stock, but our consultant, David Klein, agreed that was an unnecessary and more expensive purchase. He was empathetic with all of our needs, gave us time to talk with one another when were were disputing, and as honest as he could be throughout the whole process. He made it possible to take the car home that day and that was a big deal for my brother.