"Excellent In Every Way"

My son just bought a certified Mazda6 from Hamilton Mazda. Based on our interaction with Don Calilap and the price agreed to, we drove 3 hours from upstate NY to buy the car. The dealership exceeded our expectations in every way. The car was perfect and all preps were complete. They put brand new Yokohama tires at 26k miles and the car did not have a scratch on it. My son is thrilled.

"Great Service - As Usual"

I stopped by on my way home from work because an indicator light had come on. Even though it was about 30 minutes before the service department was going to close, they took the car in, researched and diagnosed the problem, fixed it, and I was on my way. Granted, a more serious problem would have meant that the car would have had to stay overnight... but all worked out fine. Good service, friendly crew - what more could I want?

"Nothing Promised Was Delivered"

The ad looked way too good to be true. I received calls and emails immediately after my inquiry and closed a lease deal right away. The day we arrived at the dealership to sign the papers we were made to wait 45 minutes (even though Pete knew we were coming). I was promised 12000 miles/year when paperwork came through from VW it showed 10000. I questioned this and still 45 days later waiting for the correct miles reported. Nothing was programmed in the car as promised and when I questioned this the answer was "Make an appointment with Service - theyll take care of it". Well I dont have time for that right now and wanted the windows programmed ahead of time. The sales manager is NO longer working here and the new manager is just as bad, promises - and never returns phone calls.

"Great Experience"

Peter Capriotti is very professional and a great guy overall. Made the experience of purchasing a car a lot easier. Thanks Pete!!

"Hamilton Mazda"

Neil Simon, Sales, Don Calilap, Finance were extremely professional, friendly and knowledgeable. They didnt exert any pressure on making a decision. But were helpful in explaining all the benefits. These two gentleman would be the reason I would return in the future and will give their names to friends and family

"The Easiest Thing Ill Do All Year"

This is only the second time I have got a new car. But after the experience at Hamilton Volkswagen, it may be an experience I repeat often. I went in on Saturday afternoon at 3:30 p.m, and met with Pete Capriotti. It was literally the easiest thing I have done all year. He was no-nonsense, got right to the best deal, and within about 15 minutes I knew that my Passat was my new car. Pete made it so easy, and he was very friendly as well. I have told everyone how easy and great it was. Plus, I got a fantastic deal.

"Best Dealership Experience So Far"

My wife and I came into Hamilton Mazda in January of 2016 looking for a new CX-5. We were greeted by Michael Wills, who despite being near closing time, offered to take us on a test drive. Immediately I knew this dealership was customer focused when Michael told me to drive the car wherever I want and how long I want. We came back the next day and to work out a deal for the vehicle. Michael and his co-workers gave us a great price and we signed and drove off with the car that day. This truley was the best dealership experience Ive had so far. Michael was personable and definitely not your typical car salesman. Don Calilap, the finance manager, laid everything out clearly and easy to understand. This dealership should be a model for how others operate.

""delighted And Overjoyed""

As, a returning customer, I am proud to share that Hamilton Mazda continues to provide excellent service. Brian Harris and Alex Scott were extremely patient and informative throughout the purchase of my 2015 Mazda CX-9 Grand Touring. STILL SMILING!

"Great Experience Over All"

This was my first time buying a car on my own and My experience was amazing. They werent aggressive/ intimidating at all, Peter C made the process go as smooth a possible. I got a great car in my price range with payments that were manageable. I love my new car

"Excellent Buying Experience"

Just bought my second car from Pete at Hamilton VW. Hes the best, so happy with my purchase! No hassle, wasnt pushy, worked with me and what I needed. Such an easy going dealership. They treat you like family. Will definitely buy another car from them when my lease is up!

"Always A Positive Experience"

My wife, two daughters and I have purchased or leased 5 cars from Hamilton Mazda -- with more to come. Our salesperson, Neal Simon, has always come through for us, and the entire team, from the finance managers to the service department, have been uniformly top-notch. Having had several negative car-buying/servicing experiences before, working with Hamilton Mazda has been a continuous breath of fresh air.

"Amazing Staff With Great Deals"

I saw a used car online and came in just to check it out and ended up buying it that day. Peter Capriotti was extremely helpful along with all of the rest of the staff. They were able to make it work through my price range, and made the experience quick and easy, explaining things in terms I understood. I would highly recommend them to anyone looking for a car.

"Hamilton Mazda ...best Dealership .... Like Family"

The dealership is great because the people are great. I just bought my 11th can from them. Brian is a true gentleman and the best salesman I ever met ..... ever! Mitch is a great guy running the show. When doing your final paperwork Dan is the man. And never forget the guys is service ... Ryan is always there for you. Like I said ... everyone is great and they treat you like family !!! Now they are my family and have been for 15 years.

"An Overall Great Experience"

The experience I had at Hamilton Mazda was excellent. From the first conversation to the final hand shake, I felt they could not have made the process any easier. Brian Harris was very accommodating to my schedule and was readily available to answer any questions I had. I knew what I wanted when I walked into the dealership and he provided the best options quickly. I am a second time buyer from this dealership, ten years later, and didnt think twice to return to this dealership. I will highly recommend Hamilton Mazda to anyone seeking to purchase a vehicle.

"Wonderful And Satisfied Customer"

In 2012 I was assisted by Brian Harris and leased a Royal Indigo Blue Mazda 3 Skyactive. I had been in a car accident and wanted a car that was reliable and that I felt safe driving. It was the first time I had a Mazda. I drove the car for 40 months without any problems and with stress free maintenance and assistance from the service department. This month I am happy to say I am now driving a Soul Red 2016 Mazda6 with the assistance once again from Brian Harris. I have never had such a dedicated, impressive, and extremely good experience as I have had with Brian Harris. Brian is exceptional and goes above and beyond with all aspects from beginning to end. I want to acknowledge Brian Harris for his excellent service. I have and will continue to refer and recommend family and friends to Hamilton Mazda!

"Friendly And Transparent Staff Made For Great Exp"

The experience with Mike Wills (sales) at Hamilton Mazda was a pleasure. He was able to identify a competitive lease rate for the 2016 Mazda CX-5 that other dealerships werent able to match, all while speaking to me in a friendly and transparent matter. As this is now my second positive experience with the dealership, it is surely worth noting and taking the time to make others aware. If you want a Mazda, its worth the extra drive to go to this dealership as opposed to others. You wont regret it.

"Excellent Experience"

Everyone I dealt with at Hamilton VW made this car buying experience a pleasure. Everyone was extremely professional and concerned with meeting my needs both now and in the future. This is my second VW and Sales, Service and car quality are fantastic to me. Permanently a VW customer

"A Great Car-buying Experience"

Pete Capriotti made buying my new Beetle an easy and even fun experience. Without a lot of hassle we were offered a very good price.

"Great Car Buying Experience"

Wonderful - no hassle experience. Pete is the best and took his time explaining all of the options while still getting me in and out in a time period that met my needs. Great experience and I would highly recommend to anyone interested in buying a new car! And Jonathan, the financial expert, was also very knowledgeable and not pushy at all. He explained the various extras that were available and spoke about the benefits of each, but didnt push when I didnt opt for a particular extra. All-in-all it was a great experience.

"Expected Little.....got A Lot"

I received a recommendation to go to Hamilton Volkswagen from a colleague.....it was the best recommendation. Peter Capriotti was excellent and so was Jonathan. Great Experience. I walked in expecting very little and walked out with a 2015 Passat

"Great Dealership And Service"

This was my first time buying from a dealership and my experience couldnt have been better. From the test drive to my trade in and purchasing, the service was phenomenal. The used mazda3 I bought had also been serviced and taken care of very well. Id especially like to thank Tom Gingras for providing me with such a great buying experience.

"Great Car Buying Experience"

Brian Harris was great, very low key and easy to work with. They had exactly the car I wanted at a fair price. Would highly recommend this dealership.

"Awesome Experience"

I drove all the way from downtown Jersey City to look at a car and it was well worth the trip. Awesome buying experience, two thumbs up to Mr. Peter Capriotti. No pressure unlike other places where they "hound" you everywhere you go. Very courteous and well-informed! I was in and out within 30 minutes! Will I recommend this dealership, YES! Will I do business with them again, YOU BET! All I can say is, thank you Pete and everybody at Hamilton VW, you guys and gals are the best!

"Best Experience I Ever Had."

On 2/28/15 I Walked Into Hamilton Mazda To Test Drive The New 2016 Mazda CX-5 Soul Red Color, I Loved It. And It Had To Be Mine. It Was The Best Experience I ever Had, Everything Went Smooth, Everyone Was Nice There, Marlon Lising Was Awesome. I could Not Thank Him Enough. I Left With My New Mazda :-) I Love It, This Is My First Mazda. Thank You To Everyone At Hamilton Mazda.

"Positive, Enjoyable Car Buying Experience"

I saw a certified pre-owned Mazda CX-5 online, came in for a test drive and wound up driving that car home that night. Not only did I love the model, the sales experience with Danielle was phenomenal. She was friendly, extremely helpful and patient; We were there more than an hour and a half past the time of the dealership closing but she never rushed the process along or made us feel like we were taking too much time. The test drive was long and it helped to get a good sense of the SUV (other dealerships barely let me test drive a model, the test drive at Hamilton VW Mazda was the ideal length). She was able to answer any and all questions we had and was very fair and helpful when negotiating the price and determining which pay plan, extras, etc. to go with. As a 25 year old female, it was very relaxing and pleasant not being pressured, rushed or having a sense of being "played" by a salesman. Danielle made my first time shopping experience an enjoyable one. Overall, I had a wonderful shopping experience at Hamilton VW Mazda and would come back to this dealership and to Danielle in the future.

"Customer Service"

Pete Capriotti was very professional ,knowledgeable and answered all my questions and concerns. I felt very confident and thanked him for such a great experience.

"Great Service"

Pete Capriotti was very professional ,knowledgeable and answered all my questions and concerns. I felt very confident and thanked him for such a great experience.

"Tried The Rest, Went With The Best"

I have been purchasing and servicing my VWs through these guys for all 10 years of my driving history and I couldnt be happier. Rick is quite possibly the most patient person I have ever met. Having worked in sales for several years now in NYC, I certainly did not make it easy for him whatsoever. Despite my hard approach these guys stuck with me and left with a gorgeous 2015 GTI with an upgraded subwoofer/power amp courtesy of the skilled service team. During the process I visited four other dealerships and these guys (along with Langhorne) are the only people I would ever purchase/lease a vehicle from.

"Best Car Buying Experience Ever."

Peter Capriotti is the best! He was extremely attentive via email and as soon as my husband and I arrived he gave us the keys to take the car I was interested for a test drive. Our negotiation process took 15 minutes if that. I had done a lot of research beforehand about dealerships and once I read the reviews for Hamilton, I was sold. We live about an hour away, but the trip was more than worth it. I will be a repeat customer and would highly recommended Hamilton to anyone!!!

"Great Experience"

We cant speak highly enough about Hamilton Mazda and the staff they employ. We dealt with sales consultant, Brian Harris and felt completely at ease from the beginning . He never pressured us at any point. He was honest and really looked out for our best interest. The sales manager Mitch sealed the deal with his bottom line best price. The finance rep, Don was a pleasure to deal with as well. Extremely professional and courteous from start to finish. We would absolutely recommend Hamilton Mazda to our friends and family and plan to continue using them ourselves for any future car purchases.

"A Pleasant Buying Experience"

05-07-2014

Everything about my car buying experience at Hamilton Mazda was pleasant. My sales consultant, Brian Harris, was friendly, helpful, and accommodating. He took his time, answered all of my questions, showed me car styles and colors, yet never made me feel rushed. I never felt like I was wasting his time which I have felt at other car dealers. When I switched to the finance department I sat with business manager Don Calilap. It was a very similar experience. He was very friendly and patient. He went over everything in great detail, explained all of the options for financing and other services offered. I never felt pressured to purchase anything I was not interested in. I felt that I received a good deal on the new car (Mazda 3) and my trade in. I will definitely recommend this dealership to my friends and family.

"Professional,helpful And Friendly"

My experience at Mazda Hamilton was nothing short then great, the team there is extremely helpful,and more specifically my salesman Brian Harris was a great help, he was professional, friendly and easygoing. At no time did I feel rushed or pushed into a buy, we were able to go at a comfortable pace and when things looked to be out of reach Brian helped make it happen. over all my experience at Mazda was a great one, i love my new Mazda 6 and i would highly recommend it to any new buyers, id also highly recommend purchasing it at Hamilton Mazda!

"It Was A Good Day :)"

After shopping around for dealers online through dealer rater and visiting their websites, I sent out some test drive/quote requests for a new 2014 Mazda 3 sedan. I did not immediately visit Hamilton Mazda (though they did respond promptly to my requests), mainly due to the fact that no sedan models that I was interested in were available to test drive. Other dealers were attempting to get me in the door by saying they had them readily available, though I knew this not to be true. A month or so went by since those initial requests, but Ronnie kept in touch with me through periodic e-mails to see if I was still interested in pursuing a Mazda for my next car. I told him I was and was waiting for a specific sedan trim levels to to come in before I visited for a test drive. As soon as the models I wanted to see were offloaded from the truck and prepped, Ronnie contacted me to let me know that he had them waiting and ready for a test drive. We scheduled a drive, but I had to cancel for another obligation. Later that week, I contacted Hamiltons online chat service to ask a question about some of the new accessories I saw in the sales brochure for the Mazda 3. Neal was the representative I spoke with, and he was very helpful and polite. I called him to discuss my inquiry further, and he was able to quickly and accurately tell me the answers to my questions after speaking with Hamiltons parts representative. He invited me in to test drive the cars that Ronnie and I previously discussed, so I decided to come in after work that day. Shortly after my arrival, I met with Neal who greeted me with a professional and friendly manner and showed me the 2 models (all setup and ready to go out front) that I had asked about. He took my drivers license to make a copy, grabbed the keys, and showed me around the cars. He turned one on and showed me some of the features with the command media system and then said the cars were mine to take out for a drive on my own. I wasnt expecting a solo test drive, but he told me a good route to take them on and to bring them back when I was done. No time limit, no restrictions. Just me and the cars. I drove the first model and came back about 15 minutes later. He tossed me the keys to the 2nd model and off I went again! I spent more time with the 2nd model as this was the one I was seriously interested in. Upon my return, he asked what I thought and was happy to answer any of my extra questions. I checked out the rest of the car (trunk, rear seats, etc.) before walking inside to talk about the ordering process. Neal knew I wasnt ready to purchase yet from our discussion over the phone (Im in the process of saving up my down payment), so he just told me what the next steps would be when I was ready to place an order/make a purchase. ZERO pressure to try to obtain my business unlike some other dealers I had visited previously. I asked about the benefits of purchasing through Hamilton and what kind of price point they sell their cars at. I left feeling very excited about the new 2014 Mazda 3 and have decided its the car I will purchase. Ronnie and Neal helped to make the experience of test driving it and answering my questions about the car a joy and hassle free. I definitely recommend them for a no non-sense enjoyable car shopping experience!

"Infiniti G37 Purchase"

11-22-2013

Traveled an hour to buy a used Infiniti G37. I searched the internet prior to buying and their price was very competitive. There was no scams like other dealers who add bogus costs to the internet advertised price. Neal, my salesperson, was very easy to work with and even contact the previous owner of the G37 to track down the second keyless ignition / entry key. I was very pleased with the customer care after the purchase. Neal followed through on promises that he made during the purchase. Too often other dealers forget your name after they have your money. Id recommend this dealer to anyone considering an automobile purchase.

"Worth The Trip!"

I cant say enough positive things about my experience with the Hamilton Mazda dealership, particularly Sales Consultant Brian Harris and Sales Manager Mitch Selsky. First of all, I live in Delaware, about 1 hour from Hamilton, and was a little hesitant about purchasing my next vehicle from a New Jersey dealership, so far away from my home. I had been searching for just the right Mazda CX-7, and it looked like Hamilton had a strong contender...2011, certified, low mileage, loaded, clean-looking. I contacted them via their website, and Brian Harris called me back within minutes. That was an impressive first impression. I drove out the next day, met Brian, who was personable, professional, experienced and knowledgeable...a perfect combination. He understood what I was looking for, that I drove some distance to get there, and that I didnt want to spend more time than necessary. I took it for a spin...liked it a lot. Exactly as described. We discussed price, and reached agreement pretty quickly. I left a deposit, and Brian kept in touch over the next couple of days, making sure all was ready when I came back to make final payment and take delivery. The car was clean, perfect, and ready when Brian said it would be. Checking out was efficient and painless. We also kept in touch over the next few weeks, as the registration process in Delaware is a bit different from New Jersey. Brian was willing to do whatever was necessary to expedite the process, and ensure my temp tags didnt expire before I had my Delaware plates in hand. Many thanks to Brian and Mitch for giving me one of the best car buying experiences Ive ever had. Even though I live out of state, I would seriously consider going out of my way to do business with them on my next vehicle purchase. Thank you!!!

"Great Experience!"

Really happy with my experience. I worked with Jonathan. He what very friendly and helpful. Told me what they could do for price and didnt try to nickel and dime me. All the extras (extended warranty, gap insurance, etc.) were explained thoroughly. They didnt try and push things that I didnt need and if I said no they didnt give me a sales pitch on it. Very friendly honest people. Ill be going there again next year to get my girlfriend a car.

"I Highly Recommend Hamilton Mazda."

Brian was friendly, helpful, kind, knowledgeable, and inspired my confidence. He was very attentive but not at all pushy. I felt that he worked hard to find a creative way to meet my needs, both in the criteria for the car I wanted to buy and for the financing that I needed to make it work for me. I cant say enough good things about Brian, he is truly wonderful. John helped me with all the paperwork and warranties and financing, and I felt that he also worked hard to give me what I could truly use in a warranty at a really good price. His explanations of all the warranty options were clear and concise. I was impressed by what he was willing to do for me so that I could get the extended warranty that I wanted.

"Marlon Lising At Hamilton Imports Was Great"

05-16-2013

I stopped in a few weeks ago to let Marlon know the specific vehicle type I was looking for. Between himself and a colleague, the located an approximate time that my vehicle would be available - about a month and a half later. After only a very brief conversation, Marlon remembered me and the vehicle that I was looking for. He gave me a call when it came in to let me know that I could take it for a test drive. Myself, my wife and two kids went in for the test drive, unannounced. While waiting for Marlon to finish, others checked on us to make sure that we were OK, and even made sure that we knew about heir family friendly waiting room - the Disney channel always helps my 2 yr old to be a little more patient. Why offer this rating? This was the smoothest car buying process I have ever been involved with, after buying a number of used vehicles for myself and family. I am not an easy customer, either - I tend to be demanding. I made the terms that I needed very clear. Marlon and the finance department worked to make it happen - in almost record time. I was in & out in less than 2 hours. I am especially impressed that my registration transferred smoothly and easily, as well as having the accessories installed.. Marlon was everything that I could ask for - he was my point person even AFTER the sale, making sure that all my needs were met. I am looking forward to a very long and positive relationship with Marlon Lising and all of Mazda of Hamilton

"Great Service!!"

Hamilton Mazda offered excellent service. The staff was very helpful and friendly. I will recommend Hamilton Mazda to everyone. I was very satisfied.

"Treated Us Like Friends"

My husband and I called the evening prior to our visit to see a pre-owned vehicle. Frank (Rocky) had the vehicle ready for us to test drive the following day. My husband and I felt that Frank was very patient with the entire buying process (since we did purchase the vehicle), and he treated us as if hed known us for years. The other service associates we encountered were just as friendly and patient. A car fax was provided at no extra cost, and was offered to us by the service associates. We were given freedom to look and talk, without any pressure at any time. We feel that we got a great price for our car, and so far so good. The vehicle, although not certified, was treated with the same inspection points as a vehicle that is qualified to be certified. The vehicle was well-maintained and given extra care by the dealership, so much so we were very confident in its quality as a used truck. My husband and I feel confident that we can pick up the phone at any time for any issue with our vehicle and receive the same level of customer service and consideration as we did the day we purchased our vehicle. Frank has contacted us since the purchase, very casually to make sure that we were happy, just like he would a friend.

"Wonderful Experience!"

I just wanted to take a second and let everyone know that Brian Harris was very patient and helpful yesterday. By far, it was the best car buying experience we have ever had. Rest assured, we will be repeat buyers of his. We are proud to be the first 2014 Mazda6 owners from Hamilton Mazda!

"Dream Dealership"

11-22-2013

I have not gotten service work done here yet, so no review on that. I recently purchased a new 2012 Mazda 3i Touring. I went to look at a 2010, and was helped so much that I was able to buy the new one at a great price! I worked with Jamie on the sale- she was friendly, informative, patient, and overall a great sales person without being pushy. She offered her suggestions, answered my questions, and then accepted my decisions without taking insult or continuing to push. The sales manager Mitch got involved in the final dealings, and with his friendly attitude and jokes, helped even more to get me into the car I wanted. When in the financial office with the final paperwork with Don, he explained everything fully. I have never felt so confident every step of the way, and the people at this dealership really make a difference! I look forward to dealing with them in the future, and after visiting dozens of other car dealerships throughout NJ, I dont ever want to go anywhere else!

"Amazing Service"

Great service. Pete Capriotti was so helpful!!! There was no pressure to buy. He gave me all of my options like I asked! He is a family man; he looks out for the best interest of customer!

"Knowledgeable Staff; Clean Facility"

Walked in one day to look at used TDIs. Found out that a VW promotion allowed 0% interest and began to think about a new vehicle. Pete Capriotti was helpful in guiding us through the buying process with minimal hassle. The Hamilton VW facility itself is clean and well-kept. I would deal with them again!

"Easy "

I worked with Peter Capriotti and there was no pressure, great pricing and a reasonable valuation for my trade in. This was an excellent car buying experience.

"Pete Is Very Helpful "

He made the transaction easy.

"Great Service All Around"

I have been going to Hamilton Imports for service, for the past 11 years. Felipe is great. When it was time for me to buy a new car, there was no doubt in my mind that I would buy another Mazda. Marlon, my sales representative was a big help. The facility is always clean and I would recommend Hamilton Imports to all my friends and family

"Bought New Car Passat Sel Premium"

EXCELLENT SERVICE BY PETER CAPRIATTI.EASYIEST CAR BUYING EXPERIENCE EVER HAD.PETER IS EXCELLENT AND GAVE ME EXCELLENT SERVICE ....I LIKED HIM A LOT AND WOULD HIGHLY RECOMMEND HIM TO ANYBODY LOOKING FOR A GREAT CAR BUYING EXPERIENCE.

"Awesome Service All Around"

great, personable, honest, salespeople. fair and accurate pricing, and a smooth transaction from beginning to end. I traveled all over new jersey for this car, and I ended up back where I first started, at Hamilton Imports. take it from someone who did his due diligence, you wont find a better dealer.

"Salesman And Manager"

These two persons showed excellant customer service and the knowledge they had about the product that we were interested in. I certainly would recomend them to anyone.