"Charles Bradshaw Service Manager Lexus"
When you want your car serviced or want to work with a true professional work with Chuck Bradshaw. He brings an honest and candid approach to a sometimes confusing process. I have never come across such a caring and diligent individual. He answered my emails with concerns about my Lexus RX 350 until 9pm at night. He treated me like a family member. Thank you Chuck. Lexus builds its reputation with employees like you.
"Best Salesman Ever"
This morning I bought my 2017 GX 460 from Haldeman Lexus of Princeton. My sales person, Sid Ahmed delivered what he promised. I got the best deal from him. He does not waste weeks of negotiation & understands client requirement. At the end, he gave me the best deal, and if I say hes the best, I mean it. No games with this guy, hes really good. I highly recommend Sid.
"Enjoyable Experience"
I had the pleasure of shopping with salesman Joe Benasutti and it was a phenomenal experience. Joe knew how to keep you engaged and made the test drive comfortable. Haldeman Lexus treated me with respect and Id highly recommend anyone to this dealership, a very enjoyable experience nonetheless.
"Oil Leak In My Driveway After Car Service"
I took my car for service and they did an oil change after pick up the car pull in my driveway and I had oil leak all over my drive so I contacted the dealer they told me bring the car back they did not replace the crankcase bolt ring that what cause the leak so I been dealing with the service manager Charles for over six months try to resolve the problem of cleaning the driveway he had couple of his mechanic come with brake fluid try to removed the stain on a cement driveway that was a joke then send some body to pressure wash I will have the oil the last guy told him he has to replace the slab he say that is not going to happen so he a offer me a $100 service credit that was a real joke
"Lexus"
My experience at Lexus was alsome the people their were very helpful I was treated like family. If I have to get another car I will definitely go back. Highly recommend you to go here if your lookin to get a Lexus. Two thumbs up.
"Patty"
Very nice to work with. They answered all of my questions quickly.
"Great Shopping Experience"
I have been buying cars at Haldeman née Lawrence Lexus since 1998. Same dealer new name. You are treated fairly and honestly no matter who is your salesperson. All questions are answered clearly and you never feel rushed. Its a pleasure to drive away with confidence and enjoying the ride in any Lexus you purchase
"Great Shopping Experience"
My wife and I traveled from Point Pleasant to purchase a used Lexus. Our salesman, Francis Theuer met us and almost immediately we fell in love with him. He is an older man who treated us very well. Though I can be a little difficult to do business with at times, Francis did not skip a beat. Francis took care of all our needs and sold us a nice SUV for our daughter. In about a year we will be in the market to purchase another Lexus and we definitely intend on purchasing it at Hadelman Lexus.
"Lexus Is"
Kevin Dunn....Pleasure to work with. High Performer and looks to meet every need you ask. He had a tight schedule but did everything possible to accommodate me. Pleased with my car and the sale experience. Very open and honest.
"Waste Of Time"
Do not waste your time visiting this dealership if you are looking for a good deal on a new vehicle.
"Great Dealership - Ask For Kevin Dunn"
Great dealership - great inventory, well staffed. Ask for Kevin Dunn - very professional, he knows how to ensure a smooth and pleasant transaction. Hes also knows the cars inside and out.
"Great Experience"
My wife and I were looking for a used Lexus with a certain number of miles at a specific price point. Marshall D. worked with us over a three month period until we found the right vehicle. It was a pleasure working with all of the staff at Haldeman Lexus.
"2014 Lexus Is250 Fabulous Car And Well Built"
But not for the well built female. I brought a 2014 IS250 and having alot of pain in hips when sitting and it is difficult to get in and out. The salesman was rude and impolite throughout the buying process. I just figured he was having a bad day.I was looking forward to being put into something more comfortable like an ES350 and was blown off. I spoke with the big boss about my discomfort in the Lexus IS250, Big Girl Stuff (lol). Dont want no hokey pokey stuff like rolling one deal into a trade and adding another deal with negative equity making the payment higher. People shouldnt do anything to eat. Problem solving snd customer satifaction goes along way. Hope theyll work something out with me so that I can enjoy that comfy, smoother ride and be proud to have done business with Haldeman Lexus of Princeton. Cuudoos.
"Quality Dealership & Positive Customer Experience"
Very good experience and Kevin Dunn was nice to work with.
"Great Experience At Haldeman Lexus Of Princeton Nj"
After extensive internet shopping, we found the right car at the right price at Haldeman Lexus of Princeton. John DeFrancis and the rest of the staff made the car-buying process a pleasure. We are very happy with our new car and highly recommend Haldeman Lexus!
"Very Poor Cs"
Went to test drive l/certified CT 200h . after looking at several cars on lot came inside the showroom. No one came to greet me or acknoldge me . After waiting inside for 20 min I left. BTW if price was right I was going to buy car on the same day. I came around 0445 PM. Very poor service. lost the potential customer.
"Best Dealer"
11-24-2015
Dont hesitate to buy a car from them. I drove two hours to get there and it was well worth it. The price was outstanding as was the condition of the cars. Will do business with them again. We are loving our new to us RX350. Thx Haldeman Lexus!
"Great Sales Team And Service"
The costumer service is far better than any other dealership. This is the fourth car my wife and I have bought through Scott Hallman. He provides the kind of service that keeps us from going to Audi or BMW. See Scott if youre in the market for a Lexus.
"Great Service"
Efficient, friendly, knowledgeable. Lounge waiting comfortable. All employees friendly and knowledgeable. Doing business with Haldeman Lexus is a great experience. Will do business with them again in the future
"Great Experienct"
Everyone is very friendly, professional and helpful. Our salesperson Joseph Laurito sold us 2 Lexus within a six month period.
"Excellent Extended Warranty Service At >125k Miles"
10-27-2015
Every Lexus employee (including phone answerers) treated us with their attention to our problem and provided super service to us and our RX. The loaner car we were provided was better than any weve ever had elsewhere.
"Not Pressured & Treated Fairly!"
10-27-2015
John DeFrancis was a wonderful salesperson. Since we had purchased two other Lexus cars from Lawrence Lexus, we wanted to give this dealership our business. Mr. DeFrancis worked well with us. To satisfy ourselves, we then went to Thompson Lexus in Doylestown and had a terrible experience. That did it, we were ready to buy from Haldeman Lexus where we were treated fairly.
"Great Service"
Efficiency and speed of service in a pleasant and clean setting. All the employees are well trained to offer good customer service.
"Great Service"
10-06-2015
Staff were courteous and acted promptly. Upon arrival, staff were quick to acknowledge and direct me as necessary. The experience was smooth and pleasant.
"Great Sevice, Very Helpful Staff"
10-02-2015
Everyone was interested in making sure that 1) the car was Ok and 2) I was Ok with the service. When I asked a question, I got an answer.
"5 Star Service Department "
Your service employees were attentive, polite, and professional. Your service writer and mechanic were honest in telling me what needed to be serviced and what didnt, based on my requests. I appreciated the savings.
"Professional Sales Ejecutives."
09-30-2015
Joshua Khan my Sales Executive, was so professional and very kind. Fast reaction, Very welcoming facilities. Very nice feeling totally recomend.
"Service Appointment"
09-30-2015
Tara has been my Advisor for many years and she is the best anyone could ask for. She is excellent in her attention to client care and satisfaction.
"Service Of My Wonderful 98 Ls 400!"
Prompt, efficient, pickup to commence process. crisp, clear call from Tara afterwards. conclusion of "no real problem" arrived at with care.
"Well Done Job!"
My sales associate explained everything was friendly and professional: he told me service would take about an hour, and he was right in the money! As always a very pleasant experience.
"Great Service!"
Excellent the car Pick Up Service and the Car Loaner from Haldeman Lexus of Princeton and my car returned sparkly clean, perfect, Thanks.
"Great And Speedy Service!"
Great service, from greeting me immediately when I arrived to cashing out and picking up my car without waiting. Also, my maintenance appointment was on time and the work was completed quickly.
"Betsy R"
waiting for a car to be serviced is not the most fun, but your lounge is pretty comfortable and you had my car ready in the amount of time stated
"Great Service In Buying A Used Car"
I bought a used car from your dealership and they treated me like I was buying a brand new car. Kelly was professional, friendly, and very helpful in getting me in and out promptly.
"Great Car Buying Experience!"
John DeFrances was professional, courteous and knowledgeable about cars and the process - it was a pleasure to deal with him - really appreciate the non-nonsense and honest approach to buying cars and will be dealing with him again - thank you!
"Great Service And Integrity"
John DeFrances was professional, courteous and knowledgeable - it was a pleasure to deal with him and will do so in the future. Everything was honest and above board, appreciate the no-nonsense approach to buying cars - thanks again!
"Classy And Comfortable"
The greeter knew my name when I pulled up! The service was fast, efficient. The service person was courteous and professional. The waiting lounge is comfy, great WiFi, food and water!
"Great Service Experience"
Tara was fabulous! I had a 60,000 mi check up & she kept me informed all the way through plus was kind enough to get my Auto butler done by keeping my car over night & allowing me to keep the loaner! Thx Tara!
"Jean M. Wiegner"
Mike Sabo service advisor took great care of me. My car was picked up, dropped back off at my office, washed and cleaned, and filled with gas! I told my husband that my next new auto will be a Lexus.
"Great Service And Efficient"
The smooth process and efficiency of service in repairing my car for checking in to checking out. Everyone I came in contact with was proficient and knowledgable.
"Great Salesman And Excellent Product"
This was the fourth RX350 we have leased. Kevin Dunn was our salesman in each case. He knows exactly what we are looking for and makes the process as painless as possible. This time, we wanted a special color and interior that was not on the lot. Kevin found the exact match in a day and when it turned out not to be perfect, he called us to give us the news and had a perfect replacement within another day.
"60,000 Maintenance On Es350"
Had 60,000 maintenance done. What was to be done was explained up front. All questions answered. All items outside normal maintenance were discussed and agreed. Cost was exactly as stated. Mike was great.
"Lexus Service"
no hassle, no wait vehicle check-in. everyones polite and helpful. 5-star waiting lounge. loaner vehicle. service cost within budget range.
"Excellent Company To Deal With"
I dealt with Joseph Laurito. He was excellent to deal with and I would highly recommend him to all. He gave me a competitive deal and I appreciated all he did for me.
"Excellent Assistance!"
I selected a car that was not on the lot, and my salesperson worked diligently to locate a car for me
"A Good Car-buying Experience"
Sales staff was friendly (not pushy) and informative; answered all my questions thoroughly and honestly. No playing "hard sell" games. I felt respected and well-served.
"Great Service"
Everyone was so nice and really went the extra mile to make sure all customers we satisfied. Everything was done in a timely fashion.
"Service Advisor Worked For Me"
08-24-2015
Mike Devlin was supportive and explained everything along the way of the process. (Had clogged A/C drain and moldy carpet!) He worked hard to get my vehicle serviced and back to me as quickly as he could.
"Great Service"
08-21-2015
The Salesman Scott was a pleasure to work with. Scott worked with my wife and I in a very professional manor. He made us feel comfortable and was helpful.
"Great Service"
Friendly service, sitting in the lounge is fine if the wait isnt too long, an hour is ok, quick turn around when my car had problems detected
