"Review"

Returning customer. Hassle free experience. Great staff.

"Happy Motoring!!"

Thoroughly enjoyed my buying experience at Medford Ford. Tom Eckert was very straightforward with me and totally respectful all the way. Helpful and knowledgeable. Relaxed all the way.

"Great Service"

01-21-2017

Consistently superior service over the years.

"Stanley Mankovich"

Thank you for getting our Explorer in on such short notice. You guys did a great job. Send me the survey!

"Medford Ford, A Small Dealership That Delivers Big"

I was greeted promptly and given an up front estimate of the work to be done. Work was done quickly and interior of the vehicle looked just as I had left it prior to service. Overall it was a pleasant experience and I will be returning for future servicing.

"Bonnie Vanderslice"

Im very happy with the service and expect to return

"Great Service"

I dealt with Ryan in the service dept for an issue with the heated seats in my Expedition and a problem with the rear HVAC. Both were covered under the extended warranty. Even though I didnt purchase the vehicle at Medford Ford, he made my repairs hassle free. I definitely will be bringing all my business to Medford Ford from now on. Thank yoi Ryan for a great job!

"Always A Pleasure"

Everything was great! Have to go back because nitrogen machine was down.

"Best Ford Place"

Everyone was courteous and professional and helpful.

"Satisfied Customer"

Kenny was fantastic. Listened to what we were looking for, made the proper suggestions of vehicles to look at for our budget. Very happy we went back to Medford Ford as we were previous customers in the past.

"Service For Non Working Headlights On Recall."

My service problem was a recall from Ford. My headlights were not working. This was my first time at this dealership. I was pleased that I was able to get a service appointment quickly since I could not drive my car at night. They had the needed part. My car was ready in a couple of hours. My headlights are working fine. I was pleased with their service.

"Awesome Service Dept For My F-150!"

09-27-2016

Love the small town dealership feel. Super easy appt setup online. Price is right on the money. Thanks!

"Pleasant"

Everything was good, in and out in a good amount of time. Will go back!

"Owner"

08-13-2016

Just came in for some advice on what to do about my tires checked & took care of my problem immediately! Excellent Service People! Thank You!!!!

"Medford Ford F-150 :lariat"

Bill and Mike were very helpful. Both searched for the vehicle that best met my needs.

"Normal Maintenance"

This was the regular service, oil change etc. as usual, Gus was very helpful and efficient.

"Always Good Service!"

07-16-2016

Everything went smooth! I always feel confident with the maintenance at Medford Ford. This time around was for my 2014, Ford Edge. Used Quick Lane for Oil Change and Multi-Point Inspection. Only took an hour for everything, and of course this was with no appointment.

"Medford Ford Delivers Again!"

We needed to add another car to our family and recently purchased a 2013 Ford Edge from Medford Ford. We had purchased a car from Medford before and were very pleased, so we decided to go back. Viewing the available selection online was convenient and scheduling to test drive was a breeze. Our sales agent was friendly and easy to work with, getting us the best deal on our new car. You could definitely tell that there is a family feeling at this dealership. When the times comes to purchase a car again, we will definitely be back at Medford Ford.

"Repair Of My 2000 Ford Explorer"

When I called for an available service appointment, Tim was very courteous and accommodated my request. I required a ride home from Medford Ford and a pick up the following morning to retrieve my vehicle. Jim was exceptional and talked about the new 2017 Fusion he took me home in and the 2017 Explorer he picked me up in. Quite interesting since I have an original 2000 Explorer. It certainly is giving me something to think about in the near future. As for service, excellent. Thank you Medford Ford. Youll definitely be seeing me and my Explorer again. Sincerely, Bruce S. Nobile

"Great Customer Service "

My car broke down and I needed to get it fixed ASAP as I was leaving for vacation the next day . Even though they were extremely busy Gus got me in and out of there in an hour . I was very impressed with their customer service and would highly recommend them.

" Great Service"

Have started usung Medford Ford for its Quicklane. Excellent and quick service. Always used another local Ford Quicklane until they started adding on additional "Shop Service Fees". Will now use Medford Ford.

"Service Repair"

I made an appointment online. When I came in to drop the car off, I was told they didnt have the appointment, and they were booked full. They said this happens sometime, and asked if I could leave the car overnight if needed. I work in Phila and need my car to get to and from work. At the time I made the appointment, there were many time slots open AND I rececived an email confirmation. He said they would try to get it in. I said if they didnt, I was taking it to Echelon and the only reason I could make the appointment was because I was off work for bereavement. They did get my car completed by the end of the day, however, I have white leather seats and the passenger seat had grease on it in three places. I was not happy about that.

"Great Service"

I brought my car in because the battery went dead and without realizing beforehand the entire job was still under warranty. Gus was great and the work was done professionally and on schedule.

"Service"

called the service department with a problem with my car, they got me in and did the repair the same day

"Fusion Hybrid"

100% HAPPY. Very good experience from the internet salesperson, inside sales and manager.

"2013 Ford Edge Pre Owned"

I WAS DEALING WITH PAUL CARUSSO, PAUL COULDNT HAVE BEEN MORE HELPFUL. HE MADE MY BUYING EXPERIENCE EASY AND PLEASANT. BOUGHT A USED 2013 FORD EDGE.

"Good, Prompt Service"

Called to set up service for a fuel tank recall notice from Ford (no rush). Was given an appt in a few days. Within 10 min of dropping off car I was given a ride back home. Service was complete in a few hours and got a phone call that I could pick up anytime good for me. Painless, prompt, courteous people... everything you could ask for in a dealer service dept.

"Prompt And Courteous "

Worked was performed in a timely manner and vehicle was returned when promised. Staff is friendly and courteous

"Quite Satisfied"

I was given an appointment quickly and courteously. I dropped my vehicle off at the appointed time and the service was done in the time I had been told. Car seems to be fine and the problem I had was fixed.

"Another Good Job"

This is #5 purchased at Medford Ford Paul is our sales person wonderful doing business with this group.Tough to walk away from 72 month interest free.

"3 Attempts To Fix Problem I Diagnosed On 1st Visit"

2011 Ford Edge. The staff is always friendly and I am able to get an appointment within a reasonable timeframe. However,....this was the 3rd time the vehicle was taken in for the key fob problem. 1st time was 30 Oct 15. 2nd time both key fobs brought in and was told it was not the fobs or the batteries, if problem persisted it was probably a much more expensive fix. This visit (17 May 16), 1 key fob was replaced and the 2nd fob needed a new battery. Both fixes were exactly what I had said was most likely wrong back in October 2015! I was inconvenienced for 7 months, 3 trips to the dealership and through the winter I was not able to use the remote start to warm up the vehicle!!!

"Always Use The Dealer"

the only flaw is the waiting room st Medford. A little upgrade would be nice and coffee would be great while you wait.

"Great Service"

great timely service friendly staff (Gus) very patient man dealt with unruly rude customer in a very professional manner. Very impressed.

"2016 F150 "

The salesman Kenny was great ! Did a good job explaining how a lease purchase works and the benifits.I would definitely come back to Medford ford and Kenny for my future lease or purchase. I would hope our community will go on suporting our local businesses like Medford Ford . DOMENIC S MAIO 2016 FORD F150 LARAMIE

"Owner"

Service department is great , that is why I keep coming back !

"Super Service"

04-27-2016

My car was towed late in the afternoon and was repaired and ready for me the next morning. This also included my regular tune up. The shudder that I had put up with since buying the car is now gone. The people there are always happy to explain to me what is being done and why.

"Another Home Run!"

Really easy to work with. Very trustworthy. Work is done on time.

"Great Selection"

Great place to go with whatever you are looking for.

" Had Real Good Service"

01-22-2016

I have no problem with Medford ford been coming here over 50 years I purchase over 40 cars from Ken Worrell and cant complain on any if a problem he took care of it thats why I keep coming back plus I will pick up my new fusion tomorrow

"Risk Mgr."

Excellent, timely and Professional care taken by Tim once again. I couldnt ask for more.

"Great Experience "

The experience was great. From making the appointment, dropping off the car & the service itself.

"My Review"

I was very satisfied with the service received. I was glad to find out I had a nail in one of my tires and that a major part needed to be replaced. I had also come for a good oil change in all of its components.

"Excellence"

01-12-2016

We have been happy Medford Ford customers for over thirty years...both for purchasing cars and for their wonderful service department. I can not say enough positive things about the efficient, friendly, knowledgable staff they employ and would never think of going elsewhere.

"Prompt Servoce"

Prompt courteous friendly service to my 2008 Luncoln Town Car.

"F150 2015"

2015 F150 Supercrew cab, 6.5 bed, ecoboost engine. Service and staff, excellent, professional, knowledgeable, polite, family atmosphere! Extremely pleased with truck, service and staff!!! We will definitely recommend to family and friends!!!

"Quick Service Done Right. "

01-07-2016

At a busy time of the year, being able to get this necessary service done quickly was terrific. It seems like Id just gotten a coffee and sat down, and my car was done.

"Will Be Going Back For My Next Service "

the people at medford ford are excellent the best in customer service

"Good Buying Experience"

I purchased a Toyota Tundra from your dealership and I was not judged as a professional woman who wanted to be in a big truck. The salesman, Paul, was friendly and professional and followed through even when it was the hustle bustle of the holiday season.

"Ford Mustang"

my work was completed in the time frame I had been quoted.

"Great Job"

Thank you for your great service, See you in 5,000 miles, Great job done by everyone......