"Great Service Experiene"
04-19-2017
Staff is very courteous. The service manager worked with me on cost to keep my business in-house. Work was completed in a timely manner.
"Purchase From Elkins Chevrolet"
Elkins worked very hard in order to get me the deal I needed and the vehicle I wanted. Thank you, Boris!
"Great, Friendly Service!"
Quality repairs and friendly service! Repairs were completed ahead of schedule, and transportation was provided to and from my home while I waited. Overall excellent experience!
"Great Service, Good Cup Of Coffee And Very Clean"
The way I was received as a customer and the speed in which the service was taken care of. Tell your friends and buy American, at Elkins Chevrolet.
"Great Service, Short Wait Times"
Short wait and very friendly ... appointment was right on time and my truck was fully serviced and ready to go in less than an hour... super clean service department and nice amenities in the waiting area, coffee, bagels, tv ... keep up the good work!
"I Always Have Great Service At Elkins."
Blake was my service representative. He did a very good job communicating with me about my safety recall. He explained that a part was broken during the recall repair and I was informed that the part did come in. I will have this part replaced on my next maintenance. Again, Blake was a pleasure to deal with.
"Very Satisfied With Service At Elkins."
I always have a good experience at Elkins Service Department. They get my car in and out ASAP. Blake does a nice job at the front desk.
"Great Service "
the staff is very professional and the mechanics do great work and the facilities are great just an overall great experience
"Excellent Service!"
Nice waiting area with a TV, local newspapers, complimentary bagels. Quick, friendly service. Been going here for a year and were it not for me relocating to Rhode Island I would continue to take my cars here for maintenance / repairs.
"Excellent Service"
Great Experience - nothing else to say. There is a minimum of 20 words for some reason. Great Place, will definitely return.
"Elkins Is Nice"
It was easy and free. I was in and out in an hour for a recall that came with a free oil change
"Great Service"
Nice waiting area with snacks and TV plus fast check in and explanation of services and warranty info. Also like courtesy shuttle
"Great Service"
Staff is professional and great at customer service. Service area is clean and bright. Staff and facility project a first class dealership
"Elkins Service Is Great"
04-11-2017
I think the Elkins Service Department is always great. I recommend it to those looking to have their Chevrolet vehicles serviced.
"Great Service"
Nice guys, great service. Did what they said they would do on time. I was 15 minutes early, picking up my car and they were already printing my paperwork.
"Excellent Service, Great Facilities!"
The customer service and professionalism is superb. The facilities are definitely great. They will take care of you all the way.
"Great Service!!"
Everyone was professional and welcoming. There were refreshment available and the bathrooms were clean. My car was service quickly and my issue was resolved.
"Elkins Chevrolet, A Good Dealership For Service."
04-06-2017
It was very easy to schedule service when I needed it and to meet my schedule. All personnel were courteous and efficient. Costs were competitive and the service was done well.
"Fantastic Dealership"
03-15-2017
Been dealing with Elkins Chevrolet for few years now for service and has only ever been a great experiance! Thank you for your hard work and dedication to your customers!
"From Test Drive To Home."
01-27-2017
Nothing but good things to say about Boris and the crew at Elkins Chevrolet. The test drive, paperwork and everything since has been top notch.
"Elkins Chevrolet Dealership Is The Best."
11-29-2016
Elkins Chevrolet is the best. Their service department is top notch, and always does a great job.
"Car Service"
The manager was very friendly and professional. Car service was excellent.
"Service Experience"
11-02-2016
Outstanding Sales and Service staff. Recently had some work done on my 2014 Chevy SS. It was completed on time and transportation accommodations were made for me. I highly recommend this dealership for both sales and service. Professionals before, during and after the sale.
"Service Experience"
11-02-2016
Outstanding Sales and Service staff. Recently had some work done on my 2014 Chevy SS. It was completed on time and transportation accommodations were made for me. I highly recommend this dealership for both sales and service. Professionals before, during and after the sale.
"A Ride Worth Taking"
10-27-2016
3 Bulls in one room! I believe that was the theme when I walked into the dealer my wife, myself, and Todd Hersh all Tauruss. I wanted a 2016 Colorado Z71 and Todd Hersh made it happen. Todds passion for what he does shows in many ways, and I look forward to working with him again in the future. He was able to get me every discount possible to get me round the price range I was looking for. The previous Chevy dealer I went to didnt offer me any type of discount and was trying to get me in a WT model. I really appreciate everything that Todd has done for me. Mike Bilbow the Tech Expert was AMAZING as well. His passion and knowledge was very welcoming when he was teaching me everything from the tech aspect of my truck. I had one concern about the software, he did his homework, and then reached out to me with his findings. (Everything was good) Now on to the one headache which is the GM Supplier Code. I was given this discount in strong beliefs that my company qualified for the discount. Everything looked good. My company showed listed, but getting the code was a huge pain. (Not Elkins Fault) To make a long story short. For three weeks I have been trying to get this code. I was becoming very doubtful with this whole code and was ready to give up, but the sales manager Bob, kept reminding me that my company has it. My HR department had no idea what this code was, hey were pretty much done with this process. Just yesterday I called the GM Supplier Code 800 number and they gave it to me with no problem (DO THIS IT WILL SAVE YOU TIME AND A HEADACHE.) I am very thankful even through all the headaches that Bob stayed true to his knowledge of this code. A HUGE THANKS to Bob! I must say that even with the roller coaster experience with the GM Supplier Code (Not Elkins Fault) that this has been a great experience. I think that going through all of this has really showed me how passionate this team is. Customer Satisfaction is their number one priority. As stated earlier if your company qualifies for the GM Supplier Code just call the customer service number on the website. Thanks Elkins and God Bless!
"The Best, Again!"
10-06-2016
As always, treated with care and finesse. Another great delivery from the best in the business. Couldnt be happier with my 2017 Camaro SS!!! Thanks guys! AGAIN! :)
"Great Lease"
I was looking to lease a truck, I searched online and Elkins Chevy gave me the best price. when I arrived at the dealership, the price that I was quoted was the price I got.
"New Lease"
LORI SIMPSON is always a great help. We have bought / leased 4 cars so far, and plan to come back in 3 years and lease another.
"Elkins Chevy Service Department Is Great!!!"
06-16-2016
This was my 3rd time i believe that i have taken my boyfriends car to get serviced and i have to say that the customer service i recieved was AMAZING!!! I actuially enjoy going there Donna up front is friendly always offering me coffee and bagels that are always fresh and always remembers my name excellent front of the business service. ( i hope that Donna is her name she is the lady who has the desk in the showroom i am so bad with names) the service guys are always efficent, very informative and they do a GREAT JOB!!! The lady who makes the appointment is also GREAT! the whole service department and Donna are great and you should be very proud to have these workers. Let me just say that i am going to trade my ford focus in very soon i love that car 2009 but its time to trade it in this summer and i have decided to buy a Chevy and i know already what i want. hope the car sales people are just a good/nice i am sure they are.
"Lalita And Derek Are The Best"
04-07-2016
I worked with both Lalita and Derek and I have nothing but good things to say about both employees and the dealership as a whole. My work schedule is crazy, to say the least, and I was only able to make it in at 5:30 when they closed at 6. They didnt mind at all and stayed almost an hour late to try and get me into a new Camaro. They were both very respectful and didnt waste a second of my time. Their numbers were fair and the manner they presented themselves was both professional and respectful. While we waited for a decision from the bank, multiple other employees hung out with me and talked about cars. It made the experience less stressful and it felt more like I was hanging out than buying a car . That "dealership vibe" you usually get when you walk in the door wasnt present at Elkins Chevrolet. The staff was knowledgable, fair with the numbers, and went out of their was and then some to try and get me into a new Camaro. When the time is right, I will definitely be back here to purchase my next vehicle. Thanks again Lalita and Derek!
"Great Service And On Time Too!"
Our salesman was Michael Montez. He was excellent. He is nice and friendly and easy to speak with. The 2016 Tahoe has so may electronic, computer things on it that we had to return for lessons. We spoke to Mike B. and nice young man who was very patient and kind to us and very very knowable about all the compute equipment. Thanks to both Mikes.
"Great Dealership - Friendly Staff"
01-25-2016
Jeff Schorr was very helpful and gave us guidance. We would recommend Jeff to any one interested in purchasing a Chevy.
"Mike In Service"
Just wanted to say Mike in service is awesome....Ive recently had some issues with my car and Mike helped me a great deal along the way. He listened to me vent and still somehow made me laugh. Mike.....You rock!!!!!
"Service Experience"
Came in for recall replacement of hood latch. Truck was finished in time promised. Service adviser very friendly and informative.
"Great Service And A Fantastic Facility"
My trip to the service department was painless. Not only could I schedule my appointment online, they already had all the paperwork ready to go when I arrived. A complete inspection was conducted in my presence, before taking the car away for service. Further, the hospitality that was shown while waiting for the car was fantastic.
"Just Great Service"
The guys in the service department have been just the best! It started with Adam Elkins, a couple of years ago, when I had an issue with a car, he worked extra hard with Chevrolet to get me assistance. Since that day, I will not take my truck anywhere else.
"Friendly Employees & Clean Environment"
Fast, friendly & knowledgable staff. Never an issue when it comes to service. Popped my head in to say hello to Adam and he immediately greeted me and assisted me with my lease end dates for my 2 cars. Ive known Adam since he was 7 and hes always been a respectable person. Great job Elkins !
"Exelent Dealership Best Ever Experience"
This is my fourth car bought at Elkins and every time was such an amazing experience from my sales person Mike Montez to everyone else just so friendly feel like part of a family there will always highly recamend this dealer to everyone
"Great Buying Experience "
Very pleasant experience, easiest car buying experience. Very friendly staff and management overall very good day to buy a new car. Salesman was super friendly, he did everything to speed up the buying process. Thanks very much Elkins Chevrolet
"Service Work"
Everyone there at the dealership is very nice and friendly and I enjoy coming to Elkins. I brought my daughters Cruze in for an oil change. I made an appointment. Everything was done fine but it took 90 minutes to do the oil change. I feel that the service should take no more than 60 minutes or less for an oil change. When I used to change my own oil I could usually have it done in about a half hour.
"Great Service!"
Josh in service did an excellent job in keeping me informed of the repairs and handled all my concerns in a courteous and professional manner.
"Great Customer Service"
Derek took really good care of us. He was willing to answer any of our questions whenever we had them. He was also very knowledgeable about the vehicle we were looking to buy. Overall, we were truly pleased with our experience at Elkins Chevrolet.
"Outstanding Service"
As usual the staff at Elkins is completely professional. The waiting area is very nice; a big improvement from the old.
"Awesome Service"
Friendly staff that answered all my questions. They made my visit easy and did everything they could to get my the deal that was best suited for me
"Quick And Easy"
Todd and Adan make everything quick and easy. This was our second purchase at elkins and it was always a great experience.
"Routine Service"
Was scheduled quickly, car was serviced well and car was returned clean and in great running condition. I love my Cruze so Im glad they took care of it! The staff are also very friendly and helpful.
"Great Service"
I made an appointment on line, dropped the car off the night before. Josh called in the morning with an update and cost for repairs. The work was completed when promised and within the estimate
"Great Service, Clean Facility, Convenient, Friendl"
The best, most convenient experience I have ever experienced when purchasing a car. I have already recommended Elkins to friends and family. Derek Sabato was great! He was extremely helpful and continued to help even after the purchase was finalized. He made the overall experience so much smoother. I hate purchasing cars, but Elkins changed my perspective. Thank you!
"Buying A Traverse At Elkins Chevrolet"
Todd Hersh was great. Came in on a day off to help us out. Bob Borman wonderful as usual. Thanks to Tony for getting the ball rolling and Arnold for being able to act as taxi driver
"Staff Is Very Pleasant."
I was hoping that the steering problem would be paid for by GM because this is an ongoing problem with Traverse autos. The Rack is not covered only the power steering pump is covered. The info I received on line asked that I have steering checked if I have a problem and I did but I had to pay for the service to have it inspected. I did get the rear hatch checked at no charge.
