"Awesome Service Experience"
Mary Keller took good care of me. She was thorough and listened to my concerns. Very good experience:)
"Great Service"
Bernie and the mechanic took care of my needs with service on my vehicle professionally and courteously.
"Maintenance Mechanic"
Very friendly people, eager to please, answer any questions.
"Service Dept"
i made a appointment to have my windshield replace on my vehicle ..i showed up for my appointment which i made a week earlier. they provided me a loaner car because i had to leave my car. during the day i get a call telling me my car was not done because someone forgot to make the appointment with the window . Now this was a Friday .. they tell me i have to bring the loaner back and make a future appointment. I didnt know why i could not keep the loaner till Monday until they got an answer from the window installer to see what happened . because the loaner would just sit in their lot . But Saturday i bring the loaner back .. Now i ask the girl at the desk what i going to happen next ..she told me she did not know .. i then ask about the other issue i had .. she again did not know .. so i call later Saturday to my sales man to see what was going on .. he never calls back .. this whole thing just cost me money and i still have to go back .. and still no answers .. you would thing they would to something for this inconvenience .. but yet nothing .. i dont know how people can be treated this way .. my next call is to GM
"Wonderful!"
Buying from them was so easy and painless! The exact car I wanted was found the same day and they made you feel like family!
"Excellent Buying Experience!"
I am so pleased with my new car and so happy with the whole experience in purchasing it. I received a call from Caroline alerting me to the great deal good doing on for the 2017 Impala Premier I was interested in. When I came to the dealership, Brayden Abbey was the salesman that helped me. He was truly an outstanding representatiive of Schumacher. He was knowledgeable, friendly, professional. He made buying my new car so easy and enjoyable. I cant thank him enough. I have already recommended Brayden and Schumacher to many friends and family and will be recommending both to many others!
"Mr. Frank V Schwarz"
When I arrived for my scheduled service appointment my car was taken immediately for service. The work force were polite and the service manager, Mary Keller and technicians did a thorough and excellent service on my car. I was amazed how much was accomplished in a very short time and the report or the work done and the condition of the vehicle has given my car both expert and professional care.
"0.0 Customer Relations"
Do not purchase from Shumaker Chevy unless you want to be spoken to like a sub par human being. Very rude and pushy. Ended up walking out after receiving deposit back on new vehicle and went elsewhere and purchased that afternoon. Would give 0.0 stars if it was an option.
"Excellent Service!"
Dennis in service was great. I had a few questions and issues that he took care of promptly and checked everything for me. I have high standards when it comes to my vehicle and Schumacher Chevrolet is the only place I can honestly trust to take care of my cars needs.
"My New 2017 Cruze"
Once again, our long time salesman, Walter Schwarz, did a fantastic job assisting me to select my new car and handled all the lease arrangements in one day! Love my new 2017 Cruze!
"Schumaker Denville Nj"
Everyone, from the woman at the front desk, to Dennis who helped me, was friendly, helpful and professional. I felt comfortable from the start and at ease. I couldnt be more happy that I went to this dealership for service! They rock!
"2017 Tahoe Lease"
Gary Eggers was absolutely outstanding as our salesman. He did everything he possibly could in order to meet our needs. He is congenial and a pleasure to work with. After having had two very disappointing interactions with other dealers it was an absolute pleasure to come to Schumacher. At Schumacher customer service is of paramount importance. That is very important to me. Also,Brian in finance did an excellent job getting me in and out. I was in a big hurry and he made certain that he accommodated me. He got me out of there at the time that I absolutely had to leave to pick my wife up from surgery. An excellent job all around. I would recommend Schumacher to anyone. And I will.
"Owner"
I appreciate you doing the work so quickly. Also, thank you for the use of a loaner car. Great job. All car manufacturers service departments should care for their customers satisfaction like you do. THANKS!!
"First Service Visit"
Very friendly and greeted me promptly. Met with service staff who explained everything that would be done. Said it would take 1 hour, was none in 30 min. Nice waiting area too.
"Wonderful Experience!!"
The truck on the lot fulfilled 100% of my wishlist. All of the promotions I heard about were offered. Walter Schwarz was knowledgeable and patient while I made decisions and so helpful in the transaction. This is my 7th Chevy Silverado and the 6th one through Walter. I have 2 friends I referred in the past who are driving trucks from Gearhart/Schumacher and plan to return when they are shopping again. I am thrilled with my new truck!!!
"Alway A Great Service Experience"
I always have a great experience when servicing my vehicle at Schumacher of Denville. My Service Advisor Mary Keller is great and your tech Brian is an asset to your dealership. Kudos to both!
"Great Overall Experience"
The best salesperson I have ever dealt with. I priced my suburban in Pa. at two other dealers, came to Schuhmacher, sat down with Brayden and signed the deal. No hassles, great price and follow up phone call the next day.
"First Class Service Department"
Troublesome intermittent problem was diagnosed and corrected immediately. Service consultant Gary Capone was a pleasure to interface with. With consultants like Gary, a troublesome experience became much more tolerable as I was kept in the loop by him as the problem was being diagnosed and corrected.
"Great People, Great Service, Great Deal, Great Car"
Professional service. Awesome deals. Ive dealt with this dealership in the past and was looking forward to making my next purchase with them. They came in at around the price point that I wanted to and Im glad that we were able to get it done. From Andrew in the internet Department to Dave in the sales department and finally Tim the finance director, it was a great experience and I will definitely recommend Schumacher to my friends and family. Honorable mention to the lovely Tarren (sp) at the front desk!
"Id Buy From Schumacher (was Gearhart) Again"
Sales rep Andrew Garcia did everything he could to make a pleasant and easy transaction. We are very happy with his help and communication. The vehicle itself was ready for us to hop in and go, but Andrew walked us through some of the finer points of a very different vehicle from our previous car.
"Service And Recall Work"
Work was done quickly and professionally. All of the dealership personnel were helpful.
"Great Friendly Service"
Always a pleasant experience. I always feel like Im part of the family.
"New Car Purchase Experience 2016 Equinox"
I have been a customer of this dealership since 1985. Walter Schwarz is my go to sales professional. This is my 6th purchase with Walter. He makes the process easy by being conversational and pressure free. His knowledge about the product is unmatched and the deal is completed same day. Anytime I needed a vehicle whether new or used, Walter is always my first choice before I consider going somewhere else. Walter outwardly shows his appreciation to me and my family for our business to which we are grateful.
"Service Satisfaction"
Bernie, Paul and Mary in service are the best. They are a pleasure to deal with.
"Regular Visit"
Excellent consulting by Dennis; really seemed to have my financial & driving interests as top priority! Later, cashier allowed me to bring coupon late, near 6pm closing & get refund, even $10 above expected! THanks! Delicious new latte machine too!
"Another Great Purchase Exsperience"
Lou Bravo is a wonderful sales rep we always work with him. I know its a dealership I can trust and depend on.
"They Make Buying A Car Easy And Pleasant."
Always a pleasant experience at Gearhart - from the salespeople to the management and the service department.
"Awesome Service Department"
Great service quick honest and reliable. I had to have my vehicle towed in and they kept intouch from the moment they got my vehicle until it was completed. I would highly recommend this dealership to anyone looking for great service and sales.
"Great Team Great Service !!!!!!!!!!!!!!!!!!!!!!!"
the entire staff goes out of their way to make youe experience at gearheart a excellent one
"Great Service Department"
From booking an appointment to bringing the car in and the work completed my experience was the best I have ever had at a dealership.
"Restored My Silverado To New Again After Accident"
The 2014 Silverado I purchased at the dealership last fall was involved in an accident. I was very pleased to learn that the Gearhart was an approved body shop for my insurance company State Farm. I had confidence that I was taking my truck to the right place for repairs based on my earlier Sales experience with Gearhart. The truck once again looks and drives like the day I drove it off the lot. Thank you Gearhart.
"Great Service"
Ive purchased 2 cars from Gearhart. The personnel in the service department are a pleasure to deal with. Everyone Ive interfaced with is courteous and informative as to what the problem is and the best way to resolve it is. There a no surprises when I receive my bill for the work that was done.
"Great & Friendly Service"
Great & Friendly service, was fast & efficient as I took my fathers Tahoe in for front & rear brakes & new pads. Was completed within 2 hours and I was back on the road in time for dinner!
"Great Experience"
Andrew Garcia, Darlene Keats and Brian Buckley were all really great. Patient, understanding, friendly and helpful. I was happy and excited to drive out with a new car.
"Gearhart Chevrolet Is A Gem!"
08-26-2014
The staff at Gearhart Chevrolet consistently make your service experience a positive one. Their professionalism, combined with a welcoming,helpful, and friendly demeanor, clearly makes me a most satisfied customer :D
"Customer Service At Its Best!!!"
My Salesman Dennis, was extremely helpful with choosing a vehicle.Very satisfied with the service of both Dennis and Tim..
"Great Service"
They were timely and on the spot with the repairs that were needed, plus my agent Bernie was great and helpful.
"Great Experience"
Our salesman, Gary Eggert, was friendly, professional and accomodating. So was the gentleman who we signed all the paperwork with (I believe his name was Brian?) Process from start to finish was a breeze.
"Timely Service, Organized"
I had a 1PM appointment with Mary, she was tied up with another customer, but arranged for another CS rep to initiate my paperwork. Went well. Service was about 50 minutes..on time.
"Great Team"
Walter Schwartz and the whole team has been nothing but welcoming. He is the reason that I will always come to gearhart.
"Friendly, Efficient, Clean . They Go The Extra Mi"
Everyone was very friendly and assisted us and answered our questions! They took care of our problem in a very efficient manner! We would definitely recommend Gearhart!
"Good Attention To Car Detailling"
The car needed a recall item and it was not only speedily done, but also a 27 point inspection was done as well, since the car had not been serviced in 2013. I appreciate the attention the car received.
"Great Service And Beautiful Showroom"
Very friendly and helpful. Pleasant and comfortable waiting area. Service was performed quickly and the vehicle was washed before it was returned.
"Gearhart Chevy"
Transaction went smoothly (almost seemed like it went too smoothly) and the customer service was on point. Very happy with the overall experience.
"Expert Service"
as always asst mgr. Bernie Feron is always ready to help and A mechanic Paul is a true professional at his craft. further proof why I am a customer since 1985
"Great Experience. It Was My First Time Leasing."
I was very well taken care of. Everyone was very helpful and informative. My sales rep Dave Rose and all the staff are Awesome!
"Garey Phillips"
I had a a squeal in the truck engine on a Friday and they took care of the problem by Monday
"Excellent Service And Fast Repair "
Excellent customer service and a rapid assessment of the vehicles problem and the vehicle was repaired when promised. I was traveling from out-of-town and appreciate the fast repair so I could get back on the road.
"Extraordinary Leasing Experience."
Great experience with my new lease. Salesman was extraordinary. Very informative. Gave a complete detailed presentation of the vehicle features and dashboard amenities. Excellent handling of the lease.
"Buying Experience"
Roberto was very helpful and I would use him again. However, there was another salesman there who I thought was rude and arrogant.
