"Buying Out Our Lease"
Just spent @ hours and 40 minutes in this dealership buying out our lease. The sales/finance people were so slow they should have been going backwards! So frustrating and ridiculous I will never go back to buy and or lease from them. A shame
"Used Car"
My salesman Paul Dugan was friendly, helpful and knowledgeable, I got the car I wanted at the price I wanted. It was a pleasant experience.
"Wonderful Service!"
Rich was very helpfull! We explained what we were interested in buying. He came forward with the vehicle we liked. The colors were perfect inside and out. Also, my husband wanted certain features with the Rogue. Rich explained everything in full detail!
"Good Service"
Let me tell you this. Your service representative, Kristamarie, is the best service person I have ever had. If she werent there, I might not use your service at Nissan Freehold. I mean one person can have this much impact on your customer. Its lucky that you have a person like her who really knows what the customers want. In addition, your waiting area is a plus.
"Great Service"
Everyone was so friendly and helpful. From the person who first answered the phone when I originally called to the man who checked me out. I was more than happy to know I had a loaner car. The girl who checked me in was so helpful and patient with an old timer like me. She couldnt have been nicer. I really applaud your staff. Your management of them is well appreciated. Thanks for such wonderful service.
"Great Customer Service"
05-04-2017
Anthony gives the best car advice! I trust him and enjoy my experience with him each time I come to Freehold Nissan. Thanks Anthony!
"Great Service"
05-04-2017
Quick & great Service. Always a good experience at Freehold DCH. Friendly desk people and good amenities too. Always a pleasure at Freehold DCH.
"Great Car Maintentance Process"
05-04-2017
Very smooth and easy process..car was ready when promised. Dealerships people were knowledgeable and friendly. Waiting area was clean and comfortable.
"Great Service"
Friendly, efficient personnel and great service. The waiting area was clean and comfortable. It is always a pleasure to deal with this dealership.
"Great Service"
Very efficient, concerned and professional and offered me a loaner car to help with my inconvenience. It is never fun to have a transmission problem but Liz made it bearable
"Very Convenient "
Very convenient. No appointment necessary. Just pulled right in and was taken. Didnt have to make appointment days in advance.
"Great Service"
Very efficient service department. Vehicle ready as expected. Very courteous from welcome to completion. Breakfast made available in waiting area.
"Recall"
04-24-2017
Tom P. delivers excellent service as always. He is always willing to answer all of my questions without hesitation. Everyone is very nice. No complaints
"Great Service And Staff"
04-21-2017
Service representative went out of her way to make it a great experience! Dealership is very clean and organized and runs so efficiently.
"Great Service"
04-21-2017
Great service. Personable and helpful staff. Love the coffee machine and bagels ! And my car was washed too !
"Great Service"
04-21-2017
Very quick service, from entering the facility to exiting. Pleasantly suprised by how inexpensive the service charge was. Oil change cost less than those places that advertise inexpensive oil changes. And even washed my car. Outstanding
"Great Service"
Great service departmant The service advisor was very helpful with other questions I had and explaining what they were going to do
"Great Service Clean Facilities"
The service was fast, the people friendly and efficient, the work was done completely, the facilities were clean and comfortable and they even washed the car.
"Great Service"
Fast, friendly service as well as a complimentary car wash when the service was complete. Staff was very informative as well.
"Not Pushy - Quick Recall Repair"
Not pushy, fast service, free car wash, I was given a printout of the things that were checked. Service advisor was very friendly and I like that one person takes care of you the whole time
"Great Place "
I have had very positive experience in this dealership from the purchase of my Altima to the recalls and service . The staff is very professional and kind.
"Very Friendly Representative, Always Leave Happy"
The professionalism showed by your representative had me feeling valued as a customer. I cant imagine bringing my vehicle to any other facility.
"Great Service"
Liz was kind, helpful and aswered all of my questions. The repairs to my car didnt take long and I love the fact that I was given a loaner vehicle to use.
"Professional Service"
Pleasant and professional service agent. Treated fairly and courteously. Every effort made to service the car properly. If more than expected time is needed, a loaner car is provided at no charge.
"Great Service Once Again"
Service was conducted in a timely manner, the information provided by service rep at end of appointment was thorough. Also appreciated the bagel for breakfast!
"Great Professional Service. Clean Enviornment,"
The place was very busy on a Saturday and the customer service rep Kristamarie managed the whole process and the crowd very smoothly. My car needed additional work and Kristamarie brought out the technician to explain in detail what the issue was. The parts needed to be ordered and I was given a loaner for the weekend. I picked up my car on Tuesday 4/4 as promised and it is riding smooth as ever.
"Great Service"
Customer Service Rep. Anthony Danton was terrific. A caring man who is an excellent listener. Anthony made my visit a very pleasurable experience. He recorded the information regarding my requests, and followed up with the mechanics to make sure everything was done to my satisfaction. I will continued to have my vehicle serviced at DCH Nissan because of Anthony Danton, a credit to your organization. Thank you, Anthony
"Great Service "
04-03-2017
Liked my sales rep very much he did a great job. I would see him again. Test drove the car and got it.
"Happy Pathfinder Owner"
When I made the appt the girl was very pleased and welcomed me since I didnt purchase my car through you.
"Car Buying Expereince"
03-30-2017
My salesman, Adam C. was exceptionally personable, & seemed very interested in my needs. He was attentive to our budget and eager to get things moving along as fast as possible since we were pressed for time. Great, accomodating fellow.
"Great Serivce"
Tom is always so nice to me and identified things I may not have even mentioned or known about such as the recall so I appreciate the honesty. Of course I also liked the affordable cost I was charged. Regarding the question about "accurate quote", I was coming in for an oil change so I was aware of the estimated cost.
"Great Service "
Liz is great to work with and very knowledgeable. She talks to you so you understand whats going on with your vehicle and keeps you updated.
"Wonderful Experience! "
I like everything. Was greeted promptly.Repair was done quick. Service advisor is amazing. Krista Marie has treated me wonderfully. She is a huge asset to the Nissan team. Nissan would be lucky to have everyone treat their customers like she does. Keep up the great work!
"Great Service"
Customer service representative tells customers clearly how long the waiting time will be and they keep their promise. The waiting areas are clean and relaxing. Customer service representatives are warm and efficient.
"Dch Nissan"
Very knowledgeable staff large showroom and large inventory. The sales personnel were excellent. Everything went very smooth. The finance person expedited the process and I was out in no time.
"Friendly, Efficient, A Pleasure "
The people are so friendly, always willing to help and answer questions. The waiting facilities offer tv, coffee, play area for children and computer area. All extremely clean areas.
"Great Service Expierence"
From the minute I pulled up to the quick raising garage door, the whole experience was quick and easy! The service advisor that I dealt with, Tom, was very attentive and professional!
"Great Dealership And Staff..."
Very professional, great dealership and staff, I would highly recommend DCH Freehold Nissan to family and friends. I have purchased/leased many cars over the years, Nissan was the best experience by far.
"Service Visit"
Cordial staff; give wait time approximate to customer upon checking in; thank you for the coffee and bagels; please repair restrooms so they function while waiting
"Great Service"
Efficient the staff were pros and easy to get along with I enjoyed my visit I will come back in the future
"Excellent Service"
Its really the reason why I feel I will keep leasing Nissans--the service team is always honest and helpful, and Im always aware of what is being done with my car. The text alerts (like being notified when my car is ready) is great!
"Great Service"
The whole service was really good and Thomas was very professional and helpful. He completed all my expectetions from Freehold dealer. I recommend this dealer to everyone.
"Great Service "
The techs are very knowledgeable of the vehicles and what needs to be done. They are also honest about the diagnosis of the vehicle.
"Great Experience"
The team is very courteous and keep you informed very good staff I will never go anywhere else for service
"Great Experience "
The service advisors were very friendly and helpful. The work was done quickly and the whole process was extremely pleasant.
"Good Service "
03-10-2017
Kay was Helpful and knowledgeable I I I I I I I I I I I I I I I I I
"Great Service"
Pleasant staff. Appointment time was right on schedule. Estimated time to complete the repair needed was spot on. Very relaxed environment.
"Freehold Nissan: Quality Service"
Communication, Comfort of waiting area,Quality of service. These are things that any car owner appreciates when having to bring their vehicle in for service.
"Great Service "
03-08-2017
Excellent customer service by all of dealt with. Came in for a Recall. In and out quickly. Clean facilities. Relaxing experience.
"Very Pleasant Experience!"
03-06-2017
My car was serviced by your efficient, knowledgeable staff while I enjoyed some reading time in the wait area. The refreshment area features an easy-to-use coffee machine and nice selection of bagels. The experience was very pleasant!
