Volkswagen of Freehold in Freehold, NJ

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"Gl Benz"


Customer Service

from Howell NJ

Recommended? Yes

Purchased? Yes

01-07-2016


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Purchased my GL from Mike Capadona went there just to look dealership makes you feel comfortable and I purchased my truck. Highly recommended. JC Jim

Response from Volkswagen of Freehold:

Thank you JC for the kind words about Mike! We are thrilled that you had such a wonderful experience here with us here and that you are enjoying your vehicles!

"Great Deal"


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from Howell

Recommended? Yes

Purchased? Yes

12-28-2015


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Came in late at night staff didnt rush me to go home Mike showed me the Tiguans and gave a great deal thanks.

Response from Volkswagen of Freehold:

Joey, thank you for your business!

"Perfect"


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from Paramus NJ

Recommended? Yes

Purchased? Yes

12-19-2015


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Great dealership perfect buying experience. My salesman was mike made me very comfortable. New car is awesome thank you Volkswagen for a great car. Bill.

Response from Volkswagen of Freehold:

Thank you for your business, Bill!

"Great Salesman/ Great Car/ Free Tv!!"


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from EAST BRUNSWICK, NJ

Recommended? Yes

Purchased? Yes

12-03-2015


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Mike C. is a good guy. He my deal easy and fast. Everything went smooth on my new Autobahn GTI. I love the car. The best deal ever. Im a serious VW enthusiast. the car is solid. And did I mention I won a free 55" TV!! Thanks Mike!!made

Response from Volkswagen of Freehold:

Thank you Joseph for the kind words about Mike! We are thrilled that you had such a wonderful experience here with us! We look forward to your next visit here with us!

"Great Cleint Service, Knowledgeable Salesman"


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from Bronx, NY

Recommended? Yes

Purchased? Yes

12-02-2015


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Volkswagen of Freehold have excellent client oriented service, I purchased recently a car with them and the transaction was easy, pleasant and very efficient. I was assisted by Mike Capadona from start to finish and he was a great salesman and an excellent client service officer. The car was as described and in good working order. I. Faye

Response from Volkswagen of Freehold:

Thank you Lbrahima for the kind words about Mike! We are thrilled that you had such a wonderful experience! We look forward to your next visit!

"Honest And Helpful With Car Buying"


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from Matawan NJ

Recommended? Yes

Purchased? Yes

11-04-2015


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I purchased 2016 Tiguan and I love this suv. The whole dealership is professional and helpful. Mike my salesman did all the right things as a salesperson to make my husband and I feel comfortable.

Response from Volkswagen of Freehold:

Dianeh, thank you for your business and your kind words about Mike!

"Rude, Avoid!!"


Customer Service

from Freehold NJ

Recommended? No

Purchased? No

10-19-2015


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WORST EXPERIENCE! DO NOT GO HERE! I had an appointment here and had the worst experience possible. The salesman was RUDE and was looking at his phone/watch the whole time. I felt rushed and pressured to buy a car that I did not even like. I was shown cars above my price range and when I said I did not want these cars, the salesman had an attitude. He offered nothing that I had asked for, and he did not want to work with what I wanted. I told him I had to think about buying a car, and he had a major attitude and responded with "Why do you have to think about it? What is there to think about?" I had to defend myself. When he showed me a car that was more reasonable, I asked what the price would be (and I was trying to get it lower than sticker price). He told me he would NOT run the numbers until I COMMIT to buy the car! As if I would pay sticker price, and commit to an expensive car. He must have thought I was stupid, he was not getting anything over me. I walked right out of there. NEVER RETURNING. I went to World VW in Neptune and bought my car there.

Response from Volkswagen of Freehold:

Christina, thank you for your feedback. I apologize that your experience was anything but satisfactory. My management team will contact you very soon. I do want to make you a satisfied customer and if there is ever anything I can do for you in the future, please give me a call at 732-339-6939. Regards, Kurt Steger General Manager

"Satisfaction Guaranteed"


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from MORGANVILLE, NJ

Recommended? Yes

Purchased? No

10-15-2015


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I CAME IN FOR A FACTORY REQUIRED MILE SERVICE. I HAD ASKED ABOUT MILEAGE CONSIDERING MY LEASE IS UP IN AUGUST AND I WAS GOING TO BE OVER MY MILEAGE. JASON B. FROM SERVICE INTRODUCED ME TO MIKE CAPADONA FROM SALES. MIKE INFORMED ME OF WHAT MY OPTIONS WOULD BE. I FELL IN LOVE WITH THE 2015 PASSAT WHICH WAS THE FIRST CAR MIKE SHOWED ME. I WAS ABLE TO TEST DRIVE IT AND SHOW IT TO MY FAMILY. MIKE WORKED OUT THE NUMBERS, AND I COULDNT HAVE ASKED FOR A BETTER DEAL. MIKE IS ALL ABOUT THE CUSTOMER. HE GOES ABOVE AND BEYOND. VOLKSWAGEN OF FREEHOLD IS HANDS DOWN THE BEST VOLKSWAGEN DEALERSHIP.

Response from Volkswagen of Freehold:

Thank you for your business, and we appreciate your kind words about Mike! Its good to hear that we worked hard to ensure you transition from your previous lease went smoothly!

"A Wonderful Car Purchasing Experience"


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from Washington DC

Recommended? Yes

Purchased? Yes

10-13-2015


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I really experienced a hassle-free as well as an awesome car buying experience at Volkswagen of Freehold when I purchased a 2011 Hyundai Sonata Sonata GLS from them. Prior to my visit, I had a chat with an online sales person with regards to the vehicles availability. Shortly after the chat, I received a phone call from Mike Capadona with whom I scheduled an appointment for a test drive. Unlike some other car dealerships whose internet prices are different from the actual selling prices, the price of my vehicle of interest was the same as the selling price when I visited. Mike Capadona provided honest explanations to me during the negotiation process and at no point did I feel pressured to make a decision on whether I will get the car or not. Even when negotiations appeared to have hit a snag, Mikes demeanor and attitude towards me was still friendly and very professional. I ended up getting this car for a good price and I will recommend this dealership to any prospective vehicle buyer. I have had several unpleasant experiences with dealerships who had great reviews and so I thought VW of Freehold wouldnt be an exception. However, they proved to be an exception and it is only right that I add my positive experience to the tall list of existing wonderful reviews.

Response from Volkswagen of Freehold:

Thank you for your review of Mike and our store! We are thrilled to hear that we earned your business and we hope you love your Sonata!

"Great Dealership"


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from Old bridge nj

Recommended? Yes

Purchased? Yes

09-29-2015


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Purchased a pre owned Jetta from VW of Feehold. My salesman Mike Capadona was right to the point and very honest. Great place and salesman

Response from Volkswagen of Freehold:

Thank you for your business and we hope you LOVE your Jetta for years to come!

"Pleasant Experience"


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from Jackson NJ

Recommended? Yes

Purchased? Yes

09-29-2015


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Went to VW to look at the Passat and wound up leaving with one Mike Capadona and VW of Freehold were great. I would recommend this dealership and especially Mike to any of my friends and family in the market.

Response from Volkswagen of Freehold:

Mary, thank you for your business, and for you kind words about Mike!

"Great Experience From Start To Finish"


User

from Closter, NJ

Recommended? Yes

Purchased? Yes


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Had a great experience with the dealership, both over the phone and in person. I was working with Greg Dickson who was super nice, helpful and really pushed to having a fair deal done. Appreciate his help and the rest of the team. I love my GTI :-)

"Excellent Hassle Free And Friendly Dealership"


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from Lodi, NJ

Recommended? Yes

Purchased? Yes

09-25-2015


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I just purchased my brand new Golf R from Gregory Dickson. I spoke with him over the phone and he went over all the details with me. After driving down from Northern NJ, i had an exceptionally smooth purchase. He was very upfront with the pricing and i was in and out very quickly. He went over the entire vehicle with me and showed me how everything worked on the vehicle. I couldnt have had a better experience elsewhere.

Response from Volkswagen of Freehold:

Marko, thank you for your kind words about Greg! We are thrilled to hear you made the trip down to do business with us and we hope you love your Golf R for years to come!

"New Beetle R Line"


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from Toms River NJ

Recommended? Yes

Purchased? Yes

09-11-2015


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Bought my first new Beetle Rline from Michael Capadona at VW of Freehold. It was such a pleasure to work with Mike and everyone at the dealership. Ronnie was great also. I will never buy a car anywhere else. Thank you

Response from Volkswagen of Freehold:

Hi Nikkie, thank you for your review and for your kind words about Mike and Ronnie!

"Best Dealership In Nj"


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from Matawan NJ

Recommended? Yes

Purchased? Yes

09-08-2015


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Went to VW of Freehold just to look and my salesperson Michael Capadona made it so easy without pressure that I left with a new car. Anyone in the market go to VW and see Michael.

Response from Volkswagen of Freehold:

Thank you for your business, and for you kind words about Mike!

"Best Dealership In Nj"


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from Matawan,NJ

Recommended? Yes

Purchased? Yes

09-08-2015


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Went to VW of Freehold just to look and my salesperson Michael Capadona made it so easy without pressure that I left with a new car. Anyone in the market go to VW and see Michael.

Response from Volkswagen of Freehold:

Thank you for your business, and for you kind words about Mike!

"Great Dealership"


Customer Service

from Freehold NJ

Recommended? Yes

Purchased? Yes

09-08-2015


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Purchased a 2015 Jetta from Mike Capadona at VW of Freehold. Best car buying experience ever. Great salesman,dealership, and over all experience ever. Highly recommend....

Response from Volkswagen of Freehold:

Thank you for your business, and for you kind words about Mike!

"Great Experience"


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from Jackson,nj

Recommended? Yes

Purchased? Yes

08-19-2015


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purchased a new Tiguan from VW of Freehold. The dealership is first rate. They make you feel like family. My salesman Michael Capadona was great at his jo . No pressure,friendly,kind, and most important honest. Highly recommended. Pamalot.

Response from Volkswagen of Freehold:

Thank you for your kind words about Michael, we hope you love your new Tiguan for YEARS to come!

"2015 Gli"


User

from Old Bridge NJ

Recommended? Yes

Purchased? Yes


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I am a Jetta freak and I purchased my 2015 GLI from Mike Capadona at VW of Freehold and he really hooked me up. Him and this dealership are great. I will never go anywhere else Recommended big time.. Jose

"Great Dealership"


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from Freehold NJ

Recommended? Yes

Purchased? Yes


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Wonderful dealership very professional sales people. My sale person Mike Capadona was great to deal with. I recommend anyone looking for a car see Mike at VW of Freehold.

"Awesome Dealership"


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from Matawan NJ

Recommended? Yes

Purchased? Yes


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This dealership is top notch. My sales person Mike Capadona was extremely helpful with me buying my GTI. Would recommend again and again..

"Great Service No Pressure"


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from Nutley, NJ

Recommended? Yes

Purchased? Yes

07-22-2015


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Greg Dickson was a great salesman. Very helpful and no pressure to buy at all.

Response from Volkswagen of Freehold:

Thank you for your review!

"So Easy!!!"


Customer Service

from Freehold, NJ

Recommended? Yes

Purchased? Yes

07-21-2015


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My sales consultant Michael Capadona made my experience so easy, fast, and pleasurable. I always hear how buying cars takes so long and is a big hassle but Mike made it so fast and easy! Hassle free to say the least. Hes friendly and not intimidating at all, I couldnt reccomend this dealership more!

Response from Volkswagen of Freehold:

Thanks for your review of Michael! We are glad to hear that he did a good job and earned your business.

"Cant Believe How East They Make Buying A Car"


User

from whippany, nj

Recommended? Yes

Purchased? Yes


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We bought a pre owned beetle for my wife and we absolutely loved how easy our salesman Greg Dickson made this experience for us. I will be definitely go back to Greg next time im in need of a car.

"Awesome!"


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from Morganville, NJ

Recommended? Yes

Purchased? Yes

07-13-2015


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I would like to thank you for making our experience go smooth as possible. This is our 2nd Volkswagen purchased. We dealt with Gregory Dickson. He really knew how to make us feel very comfortable during the whole process. Our new Jetta is great. Thanks again.

Response from Volkswagen of Freehold:

Thank you, Mike! Were glad you had a great time purchasing your second Volkswagen with Gregory.

"Thank You For Great Service"


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from Pt Pleasant, NJ

Recommended? Yes

Purchased? Yes

07-10-2015


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I love my new car and would like to thank Greg Dickson for his patience in dealing with me. His knowledge and pleasant personality made my experience a delight. I had so many questions and was not sure what i even wanted but left there so happy and cant believe i waited so long to get myself a new car. Thanks again to the Freehold team and especially Greg Dickson.

Response from Volkswagen of Freehold:

Thank you, Lisa! Were glad you had a great time purchasing your new car with Greg. We look forward to assisting you with your future automotive needs!

"Passat Cpo"


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from Lakewood, NJ

Recommended? Yes

Purchased? Yes

07-06-2015


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Thank you Volkswagen Of Freehold and in particular Greg Dickson. He truly was a patient and helpful man. The only reason we bought a car is because he didnt pressure me at all.

Response from Volkswagen of Freehold:

Thank you for your business, Ryan! We thank you for your kind words about Greg.

"2015 Jetta Sport"


User

from Toms river

Recommended? Yes

Purchased? Yes


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Love my new Jetta. Volkswagon of Freehold and my salesman Michael Capadona were great in my car buying process. Would recommend to anyone.

"Freehold Vw Made My Purchase Easy"


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from Howell, NJ

Recommended? Yes

Purchased? Yes

06-27-2015


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I just purchased my new VW Jetta from Freehold. I never like the way the car buying process worked and I didnt look forward to doing it again. Im not sure what they are doing differently at that dealership but my experience was unique. Kudos to the salesman who assisted me, Gregory Dickson. That guy new his product, new his pricing and I felt like he knew me. Even though I went to other deal ships to shop around I went back to Freehold because of the way they treated me. No games at that place.

Response from Volkswagen of Freehold:

Paul, were glad you had a great car buying experience! Thank you for allowing us to assist you.

"A Lot Of Options To Choose From"


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from new jersey

Recommended? Yes

Purchased? Yes

06-27-2015


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I would recommend Volkswagon of Freehold if anyone is looking for a new car. I dealt with Greg and he was very patient and able to answer all of my questions. I wasnt sure what I wanted and he took the time to show me various models of pre-owned vehicles and then worked with me to narrow down my options.

Response from Volkswagen of Freehold:

Thank you for your kind review! We wish you the best with your new car and look forward to serving you again!

"Great Experience"


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from New Jersey

Recommended? Yes

Purchased? Yes

06-27-2015


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This was the best experience I have had with purchasing a vehicle. Greg Dickson made this experience quick, easy and worked with me to get the right payments.

Response from Volkswagen of Freehold:

Jamie, were glad Greg provided you with a great car buying experience. Thank you for your review!

"Great Buying Experience"


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from Northern, NJ

Recommended? Yes

Purchased? Yes

06-27-2015


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I just wanted to write a quick note to say how happy I am with the entire process of buying a car from your dealership. My sales consultant Greg Dickson was extremely knowledgeable and very easy to work with. He even managed to teach my wife to use all of the cars features without any help! We love our Passat and would highly recommend Greg and your company to any one looking to purchase a car or truck.

Response from Volkswagen of Freehold:

Thank you for your review on Greg! We wish you the best with your new car and look forward to serving you again!

"Great Great Great"


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from Lakewood NJ

Recommended? Yes

Purchased? Yes

06-27-2015


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Purchased a 2010 Jetta from Michael Capadona. Michael and VW of Freehold are top notch. Would recommend this dealership and salesman to all my friends.

Response from Volkswagen of Freehold:

Thank you for your kind review, Matty! We hope you are enjoying your Jetta!

"Great Dealership"


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from Aberdeen nj

Recommended? Yes

Purchased? Yes

06-26-2015


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I purchased a 2015 Tiguan from Michael Capadona. This was the best an easiest car buying experience I ha . Way to go Michael and VW of Freehold. Anthony D

Response from Volkswagen of Freehold:

Anthony, we hope you are enjoying your new Tiguan! Were glad to have you as a customer and look forward to serving you again!

"Great Buying Experience"


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from Old Bridge

Recommended? Yes

Purchased? Yes

06-24-2015


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purchased a 2012 Jeep Liberty from Michael Capadona he was very helpful . Love my truck Would recommend Michael Capadona and the dealership to anyone. Mike G

Response from Volkswagen of Freehold:

Thank you for your kind review on Michael! We hope you are enjoying your Jeep Liberty!

"2015 Passat"


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from Toms River nj

Recommended? Yes

Purchased? Yes

06-24-2015


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purchased a 2015Passat from Michael Capadona he was very helpful and no pressure at all. Would recommend Michael Capadona and the dealership to anyone.

Response from Volkswagen of Freehold:

Were glad Michael was of great help during the purchase of your Passat. We hope you are enjoying your new car!

"2015 Tiguan"


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from Southbrunswick

Recommended? Yes

Purchased? Yes

06-15-2015


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Michael Capadona and VW of Freehold were great in my car buying experience. He also helped me in making my selection on the Tiguan. It has been an overall great experiance and i will defantly recommend Michael Capadona and VW of Freehold. Raman

Response from Volkswagen of Freehold:

Thank you for your review of Michael, we are glad that he earned your business!

"Shopping For A New Car"


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from Freehold, NJ

Recommended? Yes

Purchased? No

06-15-2015


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I would recommend Volkswagon of Freehold if anyone is looking for a new car. I stopped there on Saturday afternoon and met Michael Capadona. He is working really hard trying to locate a car for me.l Hoping to hear from him with good news soon!. I would make sure its a Saturday when I return for the great lunch they had for their staff. lol The salesmen were nice enough to offer me a sandwich while I was waiting!! Great customer service!!

Response from Volkswagen of Freehold:

Thank you for your review, and thank you for your business!

"Amazing Customer Service"


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from west Orange, New Jersey

Recommended? Yes

Purchased? Yes

06-15-2015


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What an amazing experience!! Our sales guy was Mike Capadona and he was perfect. I was very particular to what I wanted regarding 2015 Jetta , he made sure I got exactly that. Everyone at the dealership was a pleasure to work with. Thanks Mike Capadona!

Response from Volkswagen of Freehold:

Thank you for your review of Michael, we are glad that we have earned your business!

"Great Experience"


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from Montclair, New Jersey

Recommended? Yes

Purchased? No

06-15-2015


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i am still in the process of completing my purchase of a new car. Thus far the experience with salesman Michael Capadona has been a pleasure. I highly recommend this dealer and salesman. Thank you Mr. Capadona Annette

Response from Volkswagen of Freehold:

Hi Annette! Thank you for your review of Michael!

"Used Car"


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from new jersey

Recommended? Yes

Purchased? Yes

06-15-2015


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Michael Capadona was an excellent knowledgeable salesman. Made my car buying experience very easy. I would recommend this dealership and salesman to all my friends.

Response from Volkswagen of Freehold:

Thank you for your review of Michael, we are glad that we have earned your business!

"2015 Golf Wagon"


User

from Holmdel NJ

Recommended? Yes

Purchased? Yes


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Michael Capadona was extremly helpful. Would highly recommend

"Awesome Experience!!!!"


User

from Howell, NJ

Recommended? Yes

Purchased? Yes


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I purchased a 2013 Tiguan from Volkswagen of Freehold salesman Michael Capadona. He was very friendly and had a vast knowledge of my vehicle. I am a very tough sell and very distrusting of anyone trying to sell me anything. But after this experience, I highly recommend your dealership as well as Mr. Capadona. Especially for those who distrust car salesmen. Thanks!!!

"2015 Jetta Se"


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from Old Bridge

Recommended? Yes

Purchased? Yes


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Michael Capadona was an excellent knowledgeable salesman. Made my car buying experience very easy. I would recommend this dealership and salesman to all my friends.

"2015 Golfwagon"


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from Holmdel

Recommended? Yes

Purchased? Yes


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Michael Capadona made buying a new car pleasant and easy.

"Great Service!"


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from Freehold, New Jersey

Recommended? Yes

Purchased? Yes

05-30-2015


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Michael Capadona was extremely helpful and knowledgable throughout our whole car buying process. He had great cuustomer service and made the process very smooth. We would absolutley recommend him and Volkswagen of Freehold!

Response from Volkswagen of Freehold:

Thank you for sharing your story, Danielle! We appreciate your business!

"Great Car Buying Experience!"


Customer Service

from Freehold, NJ

Recommended? Yes

Purchased? Yes

05-27-2015


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VW of Freehold was a great first-time car buying experience for me! The facilities were nice and clean, and there was even a BBQ happening in the parking lot as fun Memorial Day greeting. Mike was great in showing the cars and fair in pricing until I was happy and satisfied that I was getting the car that I loved and wanted!

Response from Volkswagen of Freehold:

Were glad Mike was of great help during your first car purchase! Thank you for sharing your experience.

"A Teenage Car Purchase -- So Smooth!"


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from Old bridge nj

Recommended? Yes

Purchased? Yes

05-26-2015


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We needed a car for our 17 year old daughter. Greg Dickson was great!, he found us a used Passat with low mileage And at a great price! Greg did an amazing job getting us through the process and she thad the car the next day! Financing was so easy too! I would recommend Greg and VW of freehold to my friends and family!,,

Response from Volkswagen of Freehold:

Its good to hear that Greg did a good job for you and your daughter! We hope she loves the Passat, and thanks for your business!

"Purchase"


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from Manalapan, NJ

Recommended? Yes

Purchased? Yes

05-15-2015


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I havent bought a car in a long time and wasnt looking forward to it. So happy I walked into Volkswagen- a dealership I had absolutely no experience with- and met Michael Capadona. He made the whole experience as close to painless as possible. I felt totally comfortable around him -he explained everything and didnt exert any unnecessary pressure. Hes a keeper.

Response from Volkswagen of Freehold:

Arleen, were glad Michael provided you with a painless car buying experience. Thank you for allowing us to assist you with your purchase!

"Great First-time Leasing Experience"


Customer Service

from Freehold, NJ

Recommended? Yes

Purchased? Yes

05-15-2015


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Although it was my first time leasing a car, Greg Dickson made me feel comfortable with the process and took the time to understand my needs. Hes a great salesperson and Id highly recommend him if youre looking to buy or lease a car at Volkswagen of Freehold.

Response from Volkswagen of Freehold:

Thank you for your kind words on Greg, Alison! We hope you are enjoying your new car!

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