Paramus Chevrolet in Paramus, NJ

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"I Was Bullied And Pressured For A Car I Didnt Want"


Paramus Chevrolet

from Paramus, NJ

Recommended? No

Purchased? No

10-16-2017


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I came there to buy a certain car. The dealer Bob totally disregarded the car I wanted got all my information and told me Im ready to buy a really scratched up black car I didnt want. I was practically being bullied into buying the car. The dealer told me no one else will sell me with the credit I have. I got good credit. He was nice until I said no to the car, he got really aggressive. A few guys came in also to pressure me into buying the car. I had to explain a hundred times why I didnt want the car. When they heard no, they all became rude. I ran out of there. Went to another dealership where I finally got to buy the car i wanted with a good deal. Never will go to Paramus chev.

Response from Paramus Chevrolet:

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (201) 261-7100 when you have a chance. Thank you, and we look forward to hearing from you. Bill Brunner, General Manager

"Competent And Courteous Service"


User

from Teaneck,nj

Recommended? Yes

Purchased? Yes


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Fair and courteous service. Employees try to make the experience pleasant. Prices are fair.

"Paramus Chevrolet"


User

from Paterson, NJ

Recommended? Yes

Purchased? Yes


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Pleasant experience, but had the bad timing of picking up my car when my salesperson was having a meeting.

"Disappointed"


User

from RiVer Edge, NJ

Recommended? No

Purchased? Yes


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Made an appoinyment to have the car serviced at 7:30 AM. At 8:40 AM I was informed that my automobile was still outside waiting to be serviced. Had they informed me in advance when I made the reservation it would have been easy enough to change the day or the time. I wasted over an hour for no service., Why do they "overbook?"

"Daniel"


Paramus Chevrolet

from DuPont, nj

Recommended? Yes

Purchased? Yes

08-18-2017


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Love my new equinox The salesman Jeff is the best Would recommend him to everyone!

Response from Paramus Chevrolet:

Daniel, reviews like this give us motivation and help us ensure we provide high-quality care. Jeff will be thrilled to hear about your recommendation. We hope to see you soon!

"Finally A Professional Service Man!"


User

from Upper Saddle River NJ

Recommended? Yes

Purchased? Yes


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Id like to commend mr. Wayne Diaz for his great service and straightforward approach of all my years of buying Corvettes there and service he is the best one I have ever seen and spoke to very knowledgeable very professional had some time getting my vehicle done by staff besides him but what a great young man and very Regal and genuine tudos to mr. Diaz...thank you for the great service! The general manager and owner should be proud to have such a seasoned man on their staff after 25 years of coming here finally speaking to a true Pro who knows cars thank you Wayne the vet runs great ! thank you

"Customer"


User

from Edgewater, NJ

Recommended? Yes

Purchased? Yes


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The easiest purchase Ive made! Definitely going there again.

"Quick And Painless"


Paramus Chevrolet

from Paramus,NJ

Recommended? Yes

Purchased? Yes

08-12-2017


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Needed a new battery and had a great experience with my visit.

Response from Paramus Chevrolet:

Matt, we are glad we could help! Great experiences like yours help to keep us motivated. We hope to be of service to you again in the future. Best wishes, Paramus Chevrolet

"Repair And Service"


Paramus Chevrolet

from Mahwah, NJ

Recommended? Yes

Purchased? No

08-08-2017


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Service was performed in a timely manner and cost was at the expected level

Response from Paramus Chevrolet:

Hi Robert, thank you for taking the time to leave us your honest feedback. It sounds like you had a positive experience, but your low star rating has us concerned that there may have been more we could have done for you. If you have any further concerns, please dont hesitate to contact us at (201) 261-7100. Have a wonderful day!

"Corvette Z06 Service"


Paramus Chevrolet

from Rivervale, NJ

Recommended? Yes

Purchased? No

08-04-2017


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Work performed in a timely manner at a fair price.

Response from Paramus Chevrolet:

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

"Cruze"


User

from Greenwood Lake, NY

Recommended? Yes

Purchased? Yes


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Quick and easy. I had to bring my 2017 Cruze in for its first complimentary oil change and i was in and out in about an hour. The waiting area was clean and had free coffee and treats.

"Great Price,excellent Service And Experience Worke"


Paramus Chevrolet

from Brooklyn N Y

Recommended? Yes

Purchased? Yes

07-18-2017


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Great place to buy you new or used car friendly sale people that know what they are talking about dont take my word for it you have to stop by and see for yourself

Response from Paramus Chevrolet:

We are so pleased you enjoyed your visit to Paramus Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

"Paramus Chevy - Amazing!"


Paramus Chevrolet

from River Edge, NJ

Recommended? Yes

Purchased? Yes

07-16-2017


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We went to Paramus Chevy with the intention of checking out a car for a family member. We were greeted warmly, and the excellent customer service went on through delivery. Well done Tony Butler and team!

Response from Paramus Chevrolet:

Jennifer, were happy you found our staff to be so supportive during your experience here at Paramus Chevrolet. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

"Great Dealership"


Paramus Chevrolet

from Garfield, NJ

Recommended? Yes

Purchased? Yes

07-16-2017


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Clean facility, with professional staff an A+ experience! Thanks!

Response from Paramus Chevrolet:

Kirill, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Paramus Chevrolet!

"Service"


User

from Rochelle Park, NJ

Recommended? No

Purchased? No


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Brought my vehicle in for a recall notice. Dealership had my car ALL DAY and did NOTHING.. Called and was informed my vehicle was "done" and could be picked up. Picked up vehicle and again nothing said to me. Received a call three days later informing me my parts were in?????????? Apparently NO WORK was done on my car because they did not have the parts. Instead of letting me know this, all concerned acted as though the repairs had been made. I understand that my vehicle (a 1999 Pontiac) is of no importance to your dealership, but rest assured I will NOT be recommending your dealership to anyone. I now have to be inconvenienced once again.

"Chevoret Equinox Purchase"


Paramus Chevrolet

from Dumont, NJ

Recommended? Yes

Purchased? Yes

07-12-2017


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Very Straight forward presentation, great price and great services.

Response from Paramus Chevrolet:

Kinya, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day!

"5000 Mile Service"


User

from Glen ridge, NJ

Recommended? Yes

Purchased? Yes


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Easy everything done in the projected time estimate

"Service Visit"


User

from Woodcliff Lake, NJ

Recommended? Yes

Purchased? No


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fast, attentive, and professional service from the moment I arrived until the service on the vehicle was completed.

"Paramus Chevrlet, Great!"


User

from Nutley, NJ

Recommended? Yes

Purchased? Yes


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Excellent experience! Lenny and Isaiah were very helpful, highly recommend the dealership and these guys, great deal.

"My Auto"


Paramus Chevrolet

from Waldwick,NJ

Recommended? Yes

Purchased? Yes

06-21-2017


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Very professional, they always put me at ease with any issues that arise with my car.

Response from Paramus Chevrolet:

Hello James, we appreciate your feedback! We look forward to helping again in the future. Take care!

"Chevrolet"


User

from Paramus, Nj

Recommended? Yes

Purchased? Yes


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Its was first time in leasing with Chevrolet.. was pleasantly surprised how warm, welcome and carrying atmosphere was there. Got very quick and competent information and offer that was much better than competitive dealers.

"Paramus Auto"


Paramus Chevrolet

from Paramus, NJ

Recommended? Yes

Purchased? Yes

06-16-2017


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Courteous and helpful repair shop personnel. Pleasant waiting environment

Response from Paramus Chevrolet:

Jeanette, we are so pleased you enjoyed your visit to Paramus Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

"Chugga Tahoe Premier"


User

from Bronx, NY

Recommended? Yes

Purchased? Yes


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everyone at the dealer was nice and Respectible very friendly they explaned everything to me by Detailed.

"Great Service From Bob Brooks!!"


Paramus Chevrolet

from Elmwood Park, NJ

Recommended? Yes

Purchased? Yes

06-07-2017


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What a great experience buying a car. Bob Brooks is easily the greatest car salesman Ive ever dealt with. He is extremely knowledgeable, pleasant, and hysterical. He had us laughing The whole time. The car buying experience can often be a stressful time, but Bob kept it light and enjoyable. The finance department is also very professional, knowledgeable, and courteous to deal with. Great service.

Response from Paramus Chevrolet:

Thank you for your kind review; we are happy to pass along your comments to the team here at Paramus Chevrolet! If you have any further questions, please dont hesitate to reach out!

"Terrible Service"


Paramus Chevrolet

from Waldwick

Recommended? No

Purchased? No

05-31-2017


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So an Ad online about leasing a chevy equinox .So I called over the dealership to ask if it was for one particular car and they told me know . I asked what you need to do to qualify for it and they said nothing. I told them i would like to purchase the vehicle and ROBERT KAWCZAK the internet sales manager told me I needed to come in to purchase the car. the second i came in everything changed. I didnt qualify for any of the incentives. Which would have been fine if Robert just told me that on the phone what makes me irate is that I had to drive to the dealership over 30 minutes to find that out which made the experience awful and would never buy a car from them ever.

Response from Paramus Chevrolet:

Daniel, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to use directly at (201) 261-7100 when you have a chance. Thank you, and we look forward to hearing from you.

"One Of The Best Dealers"


Paramus Chevrolet

from Paramus, NJ

Recommended? Yes

Purchased? Yes

05-09-2017


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I really like to work with this team, I never had any issue, and they really do their best to accommodate me when I show up with no appointment.

Response from Paramus Chevrolet:

Assaad, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

"Disappointed Customer"


Paramus Chevrolet

from New Jersey

Recommended? No

Purchased? No

05-04-2017


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Very disappointed with Paramus Chevrolet. Andy talks too much telling stories about everyone he deals with and how many people he knows throughout the various towns rather than focusing on my visit and service. He did not like answering all the questions I asked and would interrupt me when I was speaking. He gave the impression that he just wanted to make the deal and rush my family out. We felt rushed and pressured to make the sale; seems that is all he cares about. And some of his words and approach was upsetting. He also was not honest and we are very disappointing with the overall experience. We are customers of this dealership and tried to continue with the purchase of a new vehicle but that will not happen after this experience. We did not expect this bad service from this dealership. We will not be a returning customer and we will stop recommending them to our family and friends.

Response from Paramus Chevrolet:

Thanks for taking the time to leave a review. We would like to have a better understanding about your experience. Please reach out to us at (201) 261-7100 at your earliest convenience and we will do our best to resolve this with you.

"Paramus Cheverolet"


Paramus Chevrolet

from Paramus, NJ

Recommended? Yes

Purchased? Yes

05-03-2017


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The only issue I have is the amount of time it took to complete the deal.

Response from Paramus Chevrolet:

James, thank you so much for the positive review! Thank you so much again for your feedback! We hope you have a great day!

"My Experience"


User

from Bronx, NY

Recommended? Yes

Purchased? Yes


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Great experience. Very professional! Would recommend to any one I know if they are buying a car.

"Great Experience"


Paramus Chevrolet

from Washingtonville, NY

Recommended? Yes

Purchased? Yes

04-17-2017


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Great experience. Joe, the sales representative was professional and very helpful.

Response from Paramus Chevrolet:

Peter Saetta, thank you for taking the time to leave us feedback. Bill Brunner General Manager

"New Car Purchase"


User

from Brick, NJ

Recommended? Yes

Purchased? Yes


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Quick and painless would buy again in a heartbeat, no pressure, very happy.

"Great Experience"


User

from Riverhead,ny

Recommended? Yes

Purchased? Yes


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Went in to look at a new camaro left a few hours later my salesman bill Mann was very helpful,I would definitely make the 80 mile trip again to purchase another car

"Excellent Service"


Paramus Chevrolet

from orange, nj

Recommended? Yes

Purchased? No

03-14-2017


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I serviced my car a few times and each time I was satisfied with service as well as the staff. still one of the best Chevy dealers I have visited so far.

Response from Paramus Chevrolet:

Tanyalee Gayle, thank you for taking the time to leave us feedback. Bill Brunner General Manager

"Paramus Chevy-robert Bazzo"


Paramus Chevrolet

from Garfield, nj

Recommended? Yes

Purchased? Yes

03-06-2017


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Great experience and chstomer service. We felt ojr needs were met and that we mattered to lur sales rep

Response from Paramus Chevrolet:

Francesca, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet.

"Great Experience"


Paramus Chevrolet

from Paramus, NJ

Recommended? Yes

Purchased? Yes

03-06-2017


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They were awesome courteous and professional. I am thrilled with the deal made

Response from Paramus Chevrolet:

Thanks Travis, for leaving us this response. We always love to receive great feedback.

"Silverado Vibration"


Paramus Chevrolet

from Emerson, NJ

Recommended? No

Purchased? Yes

03-06-2017


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Took my 2016 Silverado in to service for a vibration at 65-75 MPH. Truck has less then 1,000 miles on it. Tech only road tested it at 55MPH. I wanted to drive it with tech in truck but that didnt happen. Was told that 2,000 miles need to be put on truck in order for transmission to adapt to my driving habits (never heard that before). However, at 70 MPH the transmission is already through the gears so this vibration might be something significant or maybe a flat spot on tire. We shall see.

Response from Paramus Chevrolet:

Thank you very much for sharing these comments, John. Please call our Service Manager at (201) 261-7100 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

"Paramus Chevrolet"


Paramus Chevrolet

from Closter, NJ

Recommended? Yes

Purchased? Yes

03-05-2017


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Ive been a customer of Paramus Chevrolet for well over 15 years now and I am a very satisfied customer. I have purchased cars as well as leased cars and both experiences have been great. The Service Department is outstanding; my favorite is Tom, I always feel that he gives me all the details and the real "truth" about what is wrong with my car.

Response from Paramus Chevrolet:

Thank you very much for sharing these comments, Nancy. Wishing you a great day until the next time we meet.

"Great Service"


User

from Nanuet, Ny

Recommended? Yes

Purchased? Yes


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awesome place to get your car fixed recommended them to all

"Service For Recall."


Paramus Chevrolet

from Hillsdale, NJ

Recommended? Yes

Purchased? No

02-19-2017


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went because of recall of part they also did 3 month service at the same time.

Response from Paramus Chevrolet:

Thanks for the feedback, John. We strive to provide excellent service to our customers at Paramus Chevrolet. You really made our day today.

"Self Employed"


Paramus Chevrolet

from Moonachie NJ

Recommended? Yes

Purchased? Yes

02-15-2017


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i want to recommend Paramus Chevrolet to Wach one of you planning to buy a reliable car . I got the equinox . I dealt with Moe K and he had all the patience that you could imagine . He didnt give up and did all his best to get me a good deal and put a big smile on my face even if my score wasnt enough to choose what I wanted . I just wanted to thank Moe and Chevrolet Paramus for doing their best on making my life easier . Patience is the key for success in that business and I found it in Chevrolet Paramus . Thank you Moe K

Response from Paramus Chevrolet:

Thank you very much for sharing these comments. We always love to receive great feedback!

"Paramus Chevrolet Review"


User

from Paramus, NJ

Recommended? Yes

Purchased? No


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I asked to check the windshield wipers and Paramus Chevrolet told me that everything looks good. However, as soon as it rains, windshield wipers dont wipe a thing. Very poor quality.

"My Third Car From Paramus Chevrolet!!"


User

from River Vale, NJ

Recommended? Yes

Purchased? Yes


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Very positive experience on all levels. This is my third vehicle purchased from Paramus Chevrolet, Jake Brecher in Sales department has made my life easy on all three purchases. Thank you.

"Best Chevy Dealership In The Area"


User

from Wallington, NJ

Recommended? Yes

Purchased? Yes


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The service that we received at Paramus Chevrolet was the best. Everyone was kind, and courteous. They answered all of our questions and went that extra mile or two to make sure that we got what we really wanted. I highly recommend Paramus Chevrolet to anyone interested in purchasing a Chevy car or truck. You cant beat their service and customer service.

"Great Service"


Paramus Chevrolet

from Paramus, NJ

Recommended? Yes

Purchased? No

12-03-2016


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Service manager was able to rectify, at my additional cost, a previous issue. Job is now done the way it should have been done the first time. He and the technician thought outside of the box to make the repair. Great job!!!

Response from Paramus Chevrolet:

Thank you very much for sharing these comments, Drjamespv. Wishing you a great day until the next time we meet.

"New Car Buyer"


User

from Paramus, NJ

Recommended? Yes

Purchased? Yes


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George our sales person was great ...not pushy... had all the information I needed .. got a good test drive and picked up the car the next day.

"Smooth Transaction Chevy Express 2500"


User

from Williston Park, NY

Recommended? Yes

Purchased? Yes


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Smooth and easy from the buying to the financing. Recommended everything that was needed and not anything extra. Found exactly what I needed.

"Wonderful Service!"


User

from Emerson, NJ

Recommended? Yes

Purchased? Yes


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A simple recall was done with no problems, everyone I encountered were VERY helpful and courteous!

"Richard S. Toomayan"


User

from Palisades Park, NJ

Recommended? Yes

Purchased? Yes


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My recent service visit was excellent. I was in and out in a very reasonable time. I was able to drive right into the garage entrance and my vehicle was checked in right away. Also, as a retiree, I do appreciate the service coupons which help defray the cost of service.

"2016 Chevy Cruze"


User

from Allendale, NJ

Recommended? Yes

Purchased? Yes


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My experience was wonderful with the dealer. I definitely would recommend Paramus Chevrolet to my friends & family.

"My Vette Review"


User

from Springfield gardens,ny

Recommended? Yes

Purchased? Yes


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Very nice visit. Was treated like a king. Loved it

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