"Great Sales And Financial Service!"

I walked into Nissan yesterday just looking to have an appointment to talk about my renewal options. Within a couple of hours, I was given a new Altima with no problems and a really great deal. Omar H and Danny V helped me and were awesome and very down to earth and friendly. Tommy and Dave at the front desk were very helpful as well! Rob in insurance and Devin in financial services really knew their stuff and made it a smooth and easy process to wrap up the deal. Thanks for a great experience!

"Great Service"

The service and staff were all top notch! They were excellent and took care of me and my car well. Would highly recommend this location!

"Excellent"

Excellent service! I really have a great experience. I highly recommend.

"Nissan Route 22"

Excellent service! Salesmen was easy to work with! Definitely would buy another car from this dealer in the future! Joe and Craig were very helpful to us. Linda smiley played a vital role in us deciding to purchasers from Nissan route 22. She is the best! We were very satisfied with the new car we got and also the deal to refinance our current rogue!

"Great Experience"

My husband & I just purchased a new car about a week ago, a Nissan Murano 2017. Let me tell you, we walked out with the best car that weve ever owned. Our salesman, Omar Havard took great pleasure in working with us. He was very helpful and pleasant in answering all of our questions and concerns. Thank you again Mr. Havard for your patience and for making our experience at Rt 22 Nissan a positive one.

"Amazing"

Joe C & Danny were amazing. Thank you for all your help. We will definitely recommend this deslership to everyone whos interested in buying a car.

"Do Not Waist Your Time. Go Somewhere Else."

DO NOT WAIST YOURTIME. GO SOMEWHERE ELSE. Even if they find your perfect car and good deal You agree with them on all financial aspects. And when everything seems to be fine. All the way at the end some guy will come and completely changes everything. throwing some ridiculous charges at you. BUNCH OF LIERS. DO NOT WAIST YOUR TIME. GO SOMEWHERE ELSE.

"Poor Service And Extremely Rude Manager, Mr.crag.."

07-07-2017

i never got called for my plates, when i went to the dealer the manager told me it wasnt his problem, second time i went i wanted to get a problem resolved about a feature that had been added to my cars guarantee that i never requested for and the manager once again told me that i was nothing but trouble, very rude and unprofessional. Thank You Mr. Crag for the poor service i will never be recommending this dealer to anyone i know nor will i make any more purchases at your location.

"Great Personal Experience!"

My wife and I are now on our third Nissan vehicle. Most recently we have leased a 2016 Nissan Rogue and William Ortiz was an incredible help. He was able to work in our price range to get us the vehicle we needed for our growing family as well as move us out of our previous lease. We will continue to go back to Rt. 22 Nissan

"Bad Communiction......."

Dont know how they sell cars at this place cant get threw to them and they never respond to emails ....winded up going with a different car company .

"Worst Dealership Ever.. Dont Go Here"

If I can give this place 0 stars I really would.. first off a woman called me to book an appointment for an oil change.. i agreed and booked it at 9am. I got there to be seated and my number 1737 got called. He said wait about an hour. I was a little confused about the hour wait WITH the appointment but I didnt say anything. Little did i know i was TWO HOURS AND A HALF in waiting for an OIL CHANGE. I got there at 9am and left 11:36am. Still.. I didnt say anything or complain. I get out and find a CONE SQUISHED UNDER MY CAR. At this point i was furious. I hadnt even moved my car the driver runs over a cone and just leaves it there. I get the guy and he says its stuck were going to have to lift it to remove it .. WORST DEALERSHIP IN THE WORLD. Avoid coming here..

"Bad All Around"

05-02-2017

I went there a few days ago to buy a car and it looked liked everybody just wanted to be outside smoking or getting ice cream they made me wait they didnt really have a clue how to treat people I finally left I spoke to a mgr named Danny and he said he would get me help but it never came oh well guess Ill go elsewhere

"Bad Dealership"

Buying my first car off a dealership This is the worst place to buy a car there certified pre owned cars r damaged this is my 3rd trip here still not taking care of they lied about features they dont follow up Ordering parts etc. u keep going higher up and its very clear this place just passes the buck everybody has a different story so you know they are just lieing spend hours in that place and all they do is lie go somewhere else this place is horriable

"Great Experience Buying A New Car"

Had a great experience buying a Nissan Rogue from this dealership working with Marquis. They were very upfront with all the costs and made the whole process very easy compared to other dealerships that hide a lot of costs.

"Andre"

William Ortiz is a very helpful, friendly salesperson that goes out of his way to get you the best deal. He is very sufficient with the paperwork. Makes you feel at home. Will definitely go back to him if I buy Nissan again

"Salesman William Ortiz"

I had been to a few dealerships before and I could not get any of them to help me get a new car. All they told me was that my Suburban was not worth much and I would need a co signer to get something different Then out of the blue I decided to stop by the Nissan dealership and I met William Ortiz. He helped me get a new car with no cosigner and I was able to trade my car in without having any problems. I would recommend any one to go there they are willing to help you when no other dealerships will

"Great Guys"

Thank you David and Abeth, these guys did great with putting me in a new Altima. There was no pressure at all. Love their office in the back of the service department. Very comfortable setting and I like the new establishment. Felt the process of buying a car went very smooth and fast. Once again thank you David Thomas and Abeth.

"Treated Me Fair. Love Nissan"

David called me and we set up an appointment around my busy schedule. He called me to go over my options of both a rogue and a Murano. I came in with a clear mind that I was just looking but David showed me the cars and I fell in love with the Murano. I told him I don’t just deal with anyone and I expect a great deal, he told me don’t worry you in great hands. David and Tony worked together to keep me as their customer because it was between a Rogue or Murano or a Jeep(that I had numbers on already and I was going to buy it the next day). These guys did their best. Thanks David and Tony…

"Very Quick And Helpful"

Came in from being referred to Devin Chisholm and David Thomas. They sold my brother’s girlfriend a car. She loved the way they worked and how they put things together. I ended up doing a lease buy out and going thru these two I was in and out the dealership in a hour and a half. These two did very well with keeping my payments the same and they also gave me the option of buying another car. My best option was to buy my own car. Thank you David and Devin.

"Love My Car"

Thank you David, I love my 2016 altima. This guy David Thomas worked very hard to get me into a new car. My cousin also wants a car and he is going to go back and deal with David and Abeth.

"Me And My Son Picked It Together"

My son and me were in the service department and I was interested and seeing how I can get out my lease early. These guys made it happen and I got a Rogue Sv with Sunroof. These guys made my family and me happy. Payments are great and I also saved on my insurance. These guys are great earn 100’s all across the board. Thank you David Thomas and Abeth.

"Made My Family Happy"

Love my new rogue. I was in the service department with my wife and gentlemen David comes up to me and greets me and tells me about trading my car in. He told me that I could get great value for my car. I took a look at what he was offering and him and his manager Abeth helped me into my new car. My wife loves David.

"Thankful: David Thomas"

Thank you David Thomas and Abeth, these guys work very hard and were able to put me in a new 2016 Altima... Very good payment and they work together great together. No pressure at all. Will send referrals their way.

"Great Service: David Thomas"

Hi My Name is Cheryl; I just want to take the time out to thank David Thomas for helping me into my new 2016 Sentra. I dealt with multiple employees at different dealerships and he was the best out of them all. He was very intelligent, has a lot of patience and he was very determine to make sure I got into a new car. Once again thank you David…

"Great Service: David Thomas"

Hi My Name is Cheryl; I just want to take the time out to thank David Thomas for helping me into my new 2016 Sentra. I dealt with multiple employees at different dealerships and he was the best out of them all. He was very intelligent, has a lot of patience and he was very determine to make sure I got into a new car. Once again thank you David…

"Very Satisfied"

Dave Thomas was sold me an Altima and what I like about this buying experience is that he never made me feel pressured to buy. This young man was friendly and professional and best of all worked out a good deal for me. I would recommend everyone to see him at route 22 nissan. Thanks Dave!

"David Thomas"

David Thomas is a wonderful salesman. He didnt pressure me, he made sure to match me with the perfect car that served my needs. He has a great demeanor, and he was very professional with a great sense of humor. Not only was he about business, he made sure he got to know me a bit as well, which made me feel very comfortable. He was knowledgeable about the vehicles on the lot as well. As a result, I lease a new Nissan Sentra, which I LOVE. I highly recommend Route 22 Nissan and David Thomas.

"Nissan 22 Hilside"

Please be advise, I Reginald Morrison attempt to send a five stars reviews from my IPhone S. Please disregard the first attempt that wasnt completed property thank you. Updated review second attempt Tuesday June 7, 2016 : On May 25 2016 I needed vehicle maintenance repairs on my 2003 Nissan Pathfinder that costed me a great amount. Reasons for repairs: With good intent repairs was needed. My hat off to the Nissan Mechanic for a tremendous job !!!. (2003-2016) My Nissan Pathfinder performed without a doubt.But unfortunately due to my neglect an excesses usage repairs was needed. Nissan service department will maintain your vehicle performance. Please Note; I dealt with other Nissan Dealership, but I recommend you stop by for good service. Five stars for Rt-22 Hillside New Jersey Nissan Dealership ***** I also would like to personally thank Mr. David Thomas for all his help and host of the others for helping with my New lease 2016 Rogue lol I ended up walking out with three keys.But honestly you"ll walked out very happy. Once again, my hat if off for all your help RT-22 hillside

"Happy Customer :)"

I woke up Saturday Morning and decided to just buy a car.. I went to Nissan in Hillside, NJ and the service was GREAT!! Marquis Thomas, the salesman was awesome. Marquis helped with all the finance questions I had and made sure I was given the proper answers in regards to all my concerns.. The entire staff was GREAT!! everyone had smiles on their faces to match the Excellent Customer Service. I Traded my old car and purchased a Certified Pre owned 2010 Nissan Altima and its great!! Im a Happy Customer!! Special Thanks to Marquis for his help!!

"Great Car Buying Experience"

GREAT CAR BUYING EXPERIENCE, WAS GIVEN THE BEST PRICE THE FIRST TIME NO NEGOTIATING NEEDED. OFFER WAS PUT ON THE TABLE AND ALL I HAD TOO SAY WAS YES. VERY FAST ALL TAKEN CARE OF IN LESS THAN 1 HOUR , MARQUIS WAS A GREAT SALES MAN WILL DEFINETLEY GO BACK TO BUY ANOTHER TRUCK

"Horrible Experience"

I was completely misled by a sales representative over the phone; once I got here the price was completely different. The salesperson that I was supposed to meet suspiciously wasnt around. The sales rep that I was assigned to quoted a completely different price........... I am extremely dissatisfied, would definitely not recommend. I left the dealership with a stark reminder of why the car buying experience is such a lousy grueling process.

"Gary Desir"

Dear Gary Thank you for assisting me with finding the car of my dreams. I appreciate your patiences and your interests in making sure that I was comfortable with my decision on purchasing the 2015 Altima. You are a great salemen and I thank god for your wisdom on car shopping. THANK YOU!!!!!!!

"Best First Car Experience Ever!"

What a great experience shopping for and purchasing my first car! Route 22 Nissan was not even on the list of car dealerships to visit, but it was the first one I drove past, so I decided to stop; I am extremely happy that I did. Not only were the sales people energetic, polite, and ready to help, but the whole atmosphere was warm and welcoming. Im sure I would have been taken care of regardless of the sales person, but I am soooo very happy that Gary was my guy! He is so confident in the way that his dealership does business, he assured me I would be back for my Nissan Altima, and he was right.. He was very personable, outgoing, and best of all, he wasn’t too pushy. He is the ideal employee; he is awesome!!!!! I am very pleased with the service and my car!

"Never Again"

06-22-2015

I dont know where to start but this place just car about your money. I bought my car from them, every oil change i went here. One of the oil change they crack my car`s oil pan strip, and now they deny. Service adviser( Vincent) he has really attitude problem. Manager of the department, he just keeping saying" you have to pay" you have to pay". If i need to pay, i will pay no worries but listen to customer first. After they listen to you, they are looking at your face speechless.And Service manager said that" i have to run this place, it doesnt work that way" Is that really costumer service skill? or are they really care about us? or they really focus on customer satisfaction? By the way anytime you go there, just be ready that you will waste at least 2 hours of your life for any single service check....

"Heaven Sent"

02-04-2015

Buying a vehicle can be the worst experience of your life, but not if you come to Route 22 Nissan!! We had the pleasure of working with Gary, who was a GEM!!! Very professional, knowledgeable, and caring!!! This dealership has exceeded my expectations & we are so excited to be part of this Nissan Family. Excellent dealership from sales, to finance, to service! We will definitely return for our next purchase as well as refer friends and family.

"Excellence In Service"

01-31-2015

The customer service I received from Gary Desir was exceptional and excellent. Im also very satisfied with my Pathfinder, and with Garys help I was also able to choose the model that gave me the most for my money! Gary was also very knowledgable on the vehicle and he was the first sales person that took the time to give me a brief tutorial of the vehicle which was very helpful and significantly decreased my reading time of the manual. Thank you All at Rt. 22 Nissan for making my purchase such an easy!

"Excellent Customer Service!!"

01-30-2015

Our experience with Derrell Patterson was excellent. He was very genuine and knowledgeable about all the different Nissan car models that we looked at. He took the time to let us test drive all of the vehicles until we finally decided on the one that we really liked. He was also able to get us the best price for our car purchase and made sure that we stayed within our budget. He is very laid back and caring and made sure that we were happy with the car that we purchased. We didnt feel pressured or rushed. He was very professional. He was awesome!!

"Excellent Customer Service!!"

01-29-2015

Our experience with Derrell Patterson was excellent. He was very genuine and knowledgeable about all the different Nissan car models that we looked at. He took the time to let us test drive all of the vehicles until we finally decided on the one that we really liked. He was also able to get us the best price for our car purchase and made sure that we stayed within our budget. He is very laid back and caring and made sure that we were happy with the car that we purchased. We didnt feel pressured or rushed. He was very professional. He was awesome!!

"Thanks For Everything"

01-23-2015

I recently purchased a Super Black 2013 Nissan Altima SV from Route 22 Nissan. Prior to making my final decision to purchase this exact car from this exact dealer, I spent a lot of time traveling from dealer to dealer to negotiating to buy this car. During my time I have come across several different types of salesman and managers. The majority of them were not very helpful or knowledgeable and I felt like they were trying to get over on me. A couple were honest but were asking just a little to much, others spent a lot of energy convincing me I was getting a good deal (then I showed them the same car for $2,000 less, only a further drive). Route 22 Nissan was different, once I arrived I met my product specialist Nicholas Condito. We sat down and he explained everything I needed to know to buy a car. From that point on I knew that this dealership did things differently. He explained all the differences between their dealership versus others. Listening to that speech alone was worth the trip to talk to Nick. Not only did I walk away with a car but I also left with a better knowledge of how dealerships operate. After our conversation I know this dealerships business model is unlike any others , it is one that benefits the customer. I strongly believe other dealers should adopt there model. One fact I like about Route 22 Nissan is their “true price” model. Like I said before I did a lot of research on the car I wanted to buy so knew how much the car should cost based on cars with similar trims, mileage, etc… and once I knew they had that car, for that price I knew I was getting a great deal. There was no need to ask for a lower price because from all the dealers I researched in a 100 mile radius this was the “true price”. It is because of their true price business model felt great after I purchased the car. I didn’t wake up in the morning thinking… Could I have talked him down more??? So I would like to say thank you very much to everybody from Route 22 Nissan.

"Great Service, Outstanding People"

01-19-2015

My husband and I were looking around for a car and had gone to different car dealerships and spoke to different sales specialist. Derrells service is outstanding out of all the sales rep we had spoken with.Mr. Patterson was very easy going and helped out alot showing me the cars in the lot numerous times despite the freezing cold weather. He also took the time and effort to find and contact me to make sure i didnt miss out on great deals. (They have very competative deals that other car dealerships cant match.) It was a pleasant visit/deal experience for a first time car buyer and would recommend him/dealership to other car buyers.

"Awesome Sales Department!"

01-13-2015

After doing extensive research to decide on the car I wanted I visited several dealers in my area to inquire about the availability of the exact car I wanted. None put forth much effort to find me the car. Calls, texts and emails were not returned for days if at all. I wanted a 2015 Nissan Juke SL, in a specifc color, but that year and model were just being released, so availability was limited. My husband finally decided to do a search on the Nissan site and found it at a dealership an hour and a half from my home, something my local dealerships could have done but couldnt be bothered about. We called to verify that the car was on the lot before we made the trip there. From that first call until our return trip to the dealership ( to have a spoiler installed) the sales department has been wonderful! We were greeted the second we stepped out of the car by someone simply throwing garbage in the dumpster. When we walked inside we met several members of the staff, all of whom were friendly and welcoming, all before even meeting our salesperson, Derrell Paterson. Derrell was great. He listened to what we wanted and did everything in his power to make the process quick and painless. We have had plenty of experience with dealerships in the past, and have walked out of many simply because the salesperson didnt listen to our needs and wants, or tried to play the usual dealership games. Derrell didnt try to talk us into extras or make the negotiation process a battle or any of the other nonsense that often comes along with buying a new car. He heard everything we said when we first sat down together and remembered it straight through to the end. The car I wanted didnt have the floor and cargo mats that I wanted, so he offered to order those for me without charging extra, without me asking or having to bargain for them. The finance department was short staffed that day so we had to wait a while for that part of the transaction, and Derrell kept us informed of the progress, and tried to get other things done while we waited, like transferring our stuff from the trade in to the new car, and going over the features, etc. He ended up having to stay 2 hours late because of our sale, but did so without hesitation or complaint. Derrell called me a day or two after that to check in and see how I liked my car. He has also checked in via email as well. I had ordered a spoiler over the phone the next day and Ishmael was very friendly and helpful with the ordering process. I also spoke to someone else in the service department to discuss the cost of having it installed and was quoted a price. When we went to get it installed, Derrell had my new mats waiting for me, knowing we would be in for the install. Since I had wanted special mats in color, the cargo mat had unexpectedly not been included in the set. Again, without hesitation, Derrell fixed the error and ordered the cargo mat, this time out of his own pocket! The service department, including its manager, tried to charge double the quoted price to have the spoiler installed. They insisted the quoted price was wrong. My husband went over to the sales department and spoke to one of the sales managers, who took care of that issue for us without hesitation, argument or any further problem. The quoted price was honored. Although we had a few obstacles in this process, which are to be expected when buying a new car, all problems were handled professionally and efficiently and to our satisfaction without major headaches or battles by our salesperson, Derrell Paterson, and the sales staff at Route 22 Nissan in Hillside, NJ. If I am ever in the market for another Nissan, or know someone else who is, I would definitely say this dealership is worth the drive!

"Great Staff!"

01-13-2015

Weve leased 4 cars from them and will only go to them! Dave Tober is our go to guy, very honest, upfront, very nice guy, makes the cringe worthy experience of getting a car an absolute pleasant time. Best deals around. Will always keep on recommending them!!

"Top Notch Customer Service!"

01-13-2015

After doing extensive research to decide on the car I wanted I visited several dealers in my area to inquire about the availability of the exact car I wanted. None put forth much effort to find me the car. Calls, texts and emails were not returned for days if at all. I wanted a 2015 Nissan Juke SL, in a specifc color, but that year and model were just being released, so availability was limited. My husband finally decided to do a search on the Nissan site and found it at a dealership an hour and a half from my home, something my local dealerships could have done but couldnt be bothered about. We called to verify that the car was on the lot before we made the trip there. From that first call until our return trip to the dealership ( to have a spoiler installed) the sales department has been wonderful! We were greeted the second we stepped out of the car by someone simply throwing garbage in the dumpster. When we walked inside we met several members of the staff, all of whom were friendly and welcoming, all before even meeting our salesperson, Derrell Paterson. Derrell was great. He listened to what we wanted and did everything in his power to make the process quick and painless. We have had plenty of experience with dealerships in the past, and have walked out of many simply because the salesperson didnt listen to our needs and wants, or tried to play the usual dealership games. Derrell didnt try to talk us into extras or make the negotiation process a battle or any of the other nonsense that often comes along with buying a new car. He heard everything we said when we first sat down together and remembered it straight through to the end. The car I wanted didnt have the floor and cargo mats that I wanted, so he offered to order those for me without charging extra, without me asking or having to bargain for them. The finance department was short staffed that day so we had to wait a while for that part of the transaction, and Derrell kept us informed of the progress, and tried to get other things done while we waited, like transferring our stuff from the trade in to the new car, and going over the features, etc. He ended up having to stay 2 hours late because of our sale, but did so without hesitation or complaint. Derrell called me a day or two after that to check in and see how I liked my car. He has also checked in via email as well. I had ordered a spoiler over the phone the next day and Ishmael was very friendly and helpful with the ordering process. I also spoke to someone else in the service department to discuss the cost of having it installed and was quoted a price. When we went to get it installed, Derrell had my new mats waiting for me, knowing we would be in for the install. Since I had wanted special mats in color, the cargo mat had unexpectedly not been included in the set. Again, without hesitation, Derrell fixed the error and ordered the cargo mat, this time out of his own pocket! The service department, including its manager, tried to charge double the quoted price to have the spoiler installed. They insisted the quoted price was wrong. My husband went over to the sales department and spoke to one of the sales managers, who took care of that issue for us without hesitation, argument or any further problem. The quoted price was honored. Although we had a few obstacles in this process, which are to be expected when buying a new car, all problems were handled professionally and efficiently and to our satisfaction without major headaches or battles by our salesperson, Derrell Paterson, and the sales staff at Route 22 Nissan in Hillside, NJ. If I am ever in the market for another Nissan, or know someone else who is, I would definitely say this dealership is worth the drive!

"Great Service, Friendly Environment, Nice Staff"

01-13-2015

The staff is very friendly, I dealt with Herold Pierre. He was very professional, not pushy like other car salesman. He explained all of the options that were available to me in great detail, so there was no question in my mind that I was making the right decision in my purchase choice.

"Happy Customer With Dealership And Sales Person"

01-10-2015

I had a great experience with this dealership and working with Derrell Patterson. He is a very knowledgeable sales person and got me a good deal on the pathfinder. The entire process was smooth and pleasant. I highly recommend this dealership and Derrell Patterson.

"Great Service And A Great Sales Person"

01-10-2015

I had a great experience buying a car from this dealership. Derrell Patterson was my sales person. He was very knowledgeable and helped us get a great deal on a pathfinder. The buying process was smooth and pleasant. I highly recommend this dealership and sales person.

"Great People And Service"

01-05-2015

I would like to start off by saying that I was excited about coming in to buy a pre-owned car but when Ronald showed me a new Altima coupe I fell in love with it. I didnt think I would be able to get a new car and he made it happen. He did a great job of explaining all the feature in the car and putting me in a budget that I can make comfortable payments. If I know anyone looking for a car I will send them to Route 22 Nissan and ask for Ronald Villatoro.

"Great Service"

01-02-2015

My husband and I went in to purchase a new vehicle and was unsure which vehicle would be suitable. We spoke with Gary Desir, who assisted us with our car buying experience. He helped me select my brand new Nissan Altima. He showed me all the specs and features of the vehicle. I was extremely happy with the service I received as well as with my new car.

"Vehicle Purchase"

01-02-2015

I went on two consecutive days to Nissan to speak with Gary Desir. He was the most patient and informative representative at a dealership. He took the necessary time to find me a vehicle that fit into my lifestyle while accommodating my financial needs. He was considerate of how comfortable I would and need to be when purchasing a new car. I was extremely happy and satisfied with purchasing my Honda Civic. It is the ideal vehicle for me.

"Route 22 Nissan- Great Service!"

12-19-2014

The service was excellent! My salesman David Tober was great to work with, he made the buying process extremely easy.